Lindt Chocolate UK Recenzje 5551

Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Chocolates were a success for the friend I bought them for but the website kept emptying my basket, and then despite multiple tries just crashed every time I tried to add the gift message. I gave up i... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Order arrived quickly by Royal Mail and very well packed in recyclable material. All dates on items were good allowing for enjoyment over the summer months and beyond - if we can resist that long! Wi... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I bought three bundles and one single Dubai chocolate, the three bundles were packed into one parcel and one single one into separate box which in my opinion is waste of packaging. I don’t understand... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very fast delivery, Excellent packaging and even better Chocolate. Tried the new strawberry matcha bar and the new hazelnut milk chocolate bar - both delicious but the hazelnut was our favourite.... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

Napisane przez firmę

Since 1845, Lindt has been dedicated to producing the finest chocolates and the recipes created by the Lindt Master Chocolatiers are of the highest quality to delight your taste buds. Whether it is the perfect gift for any occasion, or a blissful treat just for you, Lindt Chocolate is always made with the finest ingredients with passion and love. Lindt is one of the few “bean-to-bar” chocolate makers in the world. We take on responsibility from the selection of cocoa beans right through to the finished product. Discover a world of pure indulgence and delight with our brands such as Lindt LINDOR, Lindt EXCELLENCE and Lindt GOLD BUNNY.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

6 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Brilliant Packaging

Goods are sent really quickly and so well wrapped to prevent any damage - always pleased with my order.

1 maja 2026
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Odpowiedź od Lindt Chocolate UK

We're happy to hear that your order arrived quickly and was well-protected! We appreciate you taking the time to leave us such positive feedback.

Oceniono na 5 z 5

Easy to order, quick to arrive, delicious!

Easy to order. Good offers. Well packed. Everything arrived in good order.
I ordered some as gifts which reached the recipients quickly and were extremely well received and some for myself which were delicious. Best chocolate around!

28 kwietnia 2026
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Odpowiedź od Lindt Chocolate UK

We're happy to hear that your order was easy and well-packed! It's great to know that your gifts were well-received and that you found our chocolate delicious. Thanks for the positive feedback!

Oceniono na 5 z 5

Easy to order on the website

Easy to order on the website. Very quick delivery.

27 kwietnia 2026
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Odpowiedź od Lindt Chocolate UK

We're happy to hear that ordering was easy and the delivery was quick! Thank you for your positive feedback; we appreciate it.

Oceniono na 5 z 5

ease of ordering

ease of ordering, packaging, delivery excellent. she was very happy !

30 kwietnia 2026
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Odpowiedź od Lindt Chocolate UK

We're so happy to hear the ordering, packaging, and delivery were excellent, and that she was very happy with her order!

Oceniono na 5 z 5

The order come very quick

The order came very quick, in 2 days so I was very happy! The chocolate is very good as always...

27 kwietnia 2026
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Odpowiedź od Lindt Chocolate UK

We're happy to hear that you enjoyed our chocolate and received your order so quickly! Thank you for sharing your positive experience with us.

Oceniono na 5 z 5

Ordered the 1 kg bunny from Lindt

Ordered the 1 kg bunny from Lindt, things arrived very swiftly and well packaged.

30 kwietnia 2026
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Odpowiedź od Lindt Chocolate UK

We're happy to hear that your Lindt bunny arrived quickly and in excellent condition! Thank you for your positive feedback; we appreciate it.

Oceniono na 5 z 5

Ordered my favourite chocolate- quick…

Ordered my favourite chocolate- quick delivery, no problems at all

29 kwietnia 2026
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Odpowiedź od Lindt Chocolate UK

We're happy to hear that you received your favourite chocolate quickly and without any issues. Thank you for your positive feedback!

Oceniono na 1 z 5

Disappointed

I've been buying boxes of Lindt for a long time. Sometimes online, sometimes in a store. I recently ordered 2 boxes and was disappointed. The number of chocolates was literally halved. I don't know who packed them and if it was a mistake, but it's a fact!

29 kwietnia 2026
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Odpowiedź od Lindt Chocolate UK

Thank you for your feedback - we are sorry to hear that your experience didn't live up to our high standards. We understand our customer service team has been in touch with you to resolve the matter. If you need any further assistance, please contact us via our contact page at www.lindt.co.uk/contact-us and we will be happy to assist you.

Thanks again, Lindt UK

Oceniono na 5 z 5

Great chocolate, fast delivery, easy to order

Easy to order online, all items in stock, delivered in great time, well packaged and fabulous chocolate. What’s not to love?
Will certainly order again.

29 kwietnia 2026
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Odpowiedź od Lindt Chocolate UK

We appreciate you sharing your experience. It's wonderful to hear that you found our online ordering easy and loved the chocolate. We look forward to your next order!

Oceniono na 5 z 5

Arrived beautifully packaged and in…

Arrived beautifully packaged and in good time. Lovely gift.

26 kwietnia 2026
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Odpowiedź od Lindt Chocolate UK

We appreciate your positive feedback regarding the packaging and timely delivery. We are so glad it made a lovely gift.

Oceniono na 5 z 5

Couldn't be made better

It was as selected and delivered promptly. As a thank you gift for small company it was well received by all. Packaged beautifully. Superb value. Thank you.

29 kwietnia 2026
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Odpowiedź od Lindt Chocolate UK

We're happy to hear that the gift was well-received and delivered promptly! We appreciate your superb feedback and are so glad you enjoyed the value and beautiful packaging. Thank you!

Oceniono na 4 z 5

Generally love Lindt products but ...

Generally love Lindt products and pricing, though premium is fair compared to direct competitors. Staff are a real asset in their shops and their rewards programme is adequate.

That said still not forgiven them for dropping their Blueberry flavoured Sensation Fruit product in favour of biscuit based products. That's going too damn main stream. Offer the difference not the same.

Whilst tappng into themes and fashions they do seem to sometimes over egg it - Matcha this, pissatio (sp?) that. A cold waiting to be caught but hey ... those products are not my bag.

A decent alternative to Hotel Chocolat.

29 kwietnia 2026
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Odpowiedź od Lindt Chocolate UK

We appreciate your feedback on our products and staff. We're glad you find our pricing fair and enjoy our rewards program. We acknowledge your disappointment regarding the Blueberry Sensation Fruit being discontinued and appreciate your perspective on our flavor innovations. We'll consider your comments as we develop new offerings.

Oceniono na 5 z 5

Gift wrapped

Very well packed, delivery was on the date stated will definitely be ordering again

29 kwietnia 2026
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Odpowiedź od Lindt Chocolate UK

We're happy to hear that your order arrived well-packaged and on time. Thank you for your positive feedback; we appreciate your intention to order again!

Oceniono na 5 z 5

Exceptional service from start to finish!

I had an amazing experience with Lindt Chocolate UK. Everything was absolutely perfect from the moment I placed my order until it arrived. The chocolates were fresh, beautifully packaged, and tasted luxurious as always.

The delivery service was also outstanding — very fast, professional, and handled with great care. The entire experience felt premium, elegant, and beyond expectations.

Customer service, packaging, product quality, and delivery were all more than excellent. I truly appreciate the attention to detail and the high level of service provided. Highly recommended, and I will definitely order again!

29 kwietnia 2026
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Odpowiedź od Lindt Chocolate UK

We're happy to hear that you had an amazing experience with us. It's great to know that you found our chocolates fresh, beautifully packaged, and luxurious. We appreciate your kind words regarding our delivery service and attention to detail. Thank you for your high recommendation!

Oceniono na 5 z 5

Easy to use website and to buy

Easy to use website and to buy, chocolate lovely

29 kwietnia 2026
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Odpowiedź od Lindt Chocolate UK

We're happy to hear that you found our website easy to use and that you loved the chocolate. Thank you for your positive feedback!

Oceniono na 1 z 5

Broken products & slow customer service

Such terrible customer service. Lindt responds to a customer once every week. My product came broken over 2 weeks ago & still no response or solution. Previously, the same thing had happened & I gave Lindt the benefit of the doubt.
Edit: Amazing, how once Lindt received this honest review, they responded a refund is "pending" of the product. These items were gifts 🎁 & had Lindt responded back earlier, we could have resolved this much quicker. A refund is the lazy way out.
It's just down to poor customer service.

17 kwietnia 2026
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Odpowiedź od Lindt Chocolate UK

Thank you for your feedback - we are sorry to hear that your experience didn't live up to our high standards. We understand our customer service team has been in touch with you to resolve the matter. If you need any further assistance, please contact us via our contact page at www.lindt.co.uk/contact-us and we will be happy to assist you.

Thanks again, Lindt UK

Oceniono na 5 z 5

Delivery was super quick

Delivery was super quick. I found the website easy to navigate.
The chocolate was as expected - delicious.

11 kwietnia 2026
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Odpowiedź od Lindt Chocolate UK

We're happy that our website was easy to navigate and your delivery was super quick! We're also glad the chocolate was delicious, as expected. Thanks!

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