Limeandlou Recenzje 

3101
Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I ordered a Music Memories Custom Canvas for our wedding anniversary and mistakenly put another item in my cart. The team reached out to inquire about the item and fixed my error right away. The Canva... Zobacz więcej

Oceniono na 4 z 5

The shopping is easy but you have to wait for a couple days to see what your order looks like. If I could see what the order looks like at the time of my request I would be far more likely to add add... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Lime & Lou is great, their designs are fun, unique, and thoughtful -- they make amazing custom gifts. Their customer service is also incredibly helpful. When I had a question about my order, they were... Zobacz więcej

Oceniono na 5 z 5

I was pleasantly surprised by not only the quality of the artwork but at the customer service I received on the back end. They dealt with an issue I had promptly and were professional and accommodatin... Zobacz więcej

Informacje dotyczące firmy

  1. Dekoracje i architektura wnętrz
  2. Sklep z plakatami
  3. Sklep z tapetami

Napisane przez firmę

At Lime & Lou, we work with artists and designers to bring you curated, personalized pieces that’ll enable you to truly express yourself in home décor and make it uniquely yours. From murals, decals, textile to wall art for all ages and rooms. Lime it up!


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(3101)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 686

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Incredible keepsake for our anniversary

In looking for a special gift to give my husband for our 45th anniversary, I ordered the Music Memories with our wedding song. It arrived very quick and it's perfect, such a wonderful keepsake. I highly recommend for that special one-of-a-kind gift.

15 maja 2026
Opinia niezależna
Logo Limeandlou

Odpowiedź od Limeandlou

We are so happy to know the Music Memories gift for your 45th anniversary was perfect and a wonderful keepsake. Thank you for your kind words and recommendation!

Oceniono na 5 z 5

Perfect !!!

Perfect !!!! Fats delivery !!! Looks amazing . Good job !

15 maja 2026
Logo Limeandlou

Odpowiedź od Limeandlou

We are so happy you enjoyed your experience. Thank you for your kind words!

Oceniono na 5 z 5

Absolutely love our framed family…

Absolutely love our framed family print! The quality is fantastic, the detail is beautiful, and it’s become such a special piece in our home. A perfect way to capture a precious family memory — highly recommend!

13 maja 2026
Logo Limeandlou

Odpowiedź od Limeandlou

We are so happy to hear how much you love your framed family print! We appreciate you sharing your wonderful experience and kind words.

Oceniono na 1 z 5

Absolutely awful experience

Absolutely awful experience. It has been over two weeks since submitting my order and it hasn't even shipped yet. The previews have come back incorrect 5x so far. The turnaround time between each preview has been at least 2-3 days. The designers have not carefully reviewed feedback and every time it comes back with a new mistake. I have submitted so many emails asking that the project be escalated or given to a new designer but nothing has changed. Can wholeheartedly say I won't use this platform again and cannot recommend it to others.

11 maja 2026
Opinia niezależna
Logo Limeandlou

Odpowiedź od Limeandlou

Hi Emma,

I’m sorry to read your review. This is clearly not the experience you should have had.

I’m currently looking into this personally and speaking with the designers about what went wrong here, because this should have been handled much more carefully. To help make up for the lost time, I’ve also upgraded your shipping to overnight delivery once your order is approved and ready to ship.

Thank you for your patience so far, and again, I’m really sorry for the experience.

Kind regards,
Thijs - Lime&Lou Customer Service

Oceniono na 5 z 5

Grand Daughter's Mother's Day Gift

My granddaughter and I were searching online for a gift for her mom for Mother's Day. When we came across the website, she LOVED it! She chose a special photo from a trip to Hawaii together and had it made into a watercolor rendition of the photo. It captures a precious moment in time with her mom and brother. By the way, her mom LOVEs it too.

Super easy to navigate the website and upload the photo. Shipping was speedy and arrived sooner than anticipated. Great packaging. Product is lovely.

11 maja 2026
Logo Limeandlou

Odpowiedź od Limeandlou

We are so happy to hear that we could help create such a special Mother's Day gift! It warms our hearts to know the watercolor rendition beautifully captured that precious Hawaii memory. We are delighted that everyone loves it. Thank you for your wonderful feedback!

Oceniono na 5 z 5

Wonderful gift idea for loved ones

They have a great product, and they do a quick & thorough job. Very easy to select a picture and upload it, and the approval image came through within 2 hours. It's a good, solid frame, and it looks great hanging in our dining room!

11 maja 2026
Logo Limeandlou

Odpowiedź od Limeandlou

We're so glad you're happy with your product and our quick service! It's wonderful to know it looks great in your dining room.

Oceniono na 4 z 5

I am impressed

I realize that it is an oil rendering of a photo but the artistry was sorely lacking. Too many glaring features that make the piece almost a caricature. However, Lime&Lou eagerly and graciously attempted to correct the flaws with no pushback. I truly appreciate their commitment to customer satisfaction.

8 maja 2026
Logo Limeandlou

Odpowiedź od Limeandlou

Hi Len,

I’m sorry to read your review, especially knowing this was meant to be a special Mother’s Day gift and I really appreciate you taking the time to share your feedback with me.

I’m already in touch with you directly, and I want to reassure you that I’m arranging a full remake of the portrait. I’ll stay in contact with you throughout the process and make sure we get this right before anything is sent out again.

Thank you for giving me the chance to make this right.

Kind regards,
Thijs - Lime&Lou Customer Service

Oceniono na 5 z 5

Great support and design team

I really appreciated quick communication from support keeping me updated throughout every step of the process. The Design and Support Team were able to address my concerns to update the design and create something better than I ever expected. This was the first time ever using a service like this to create an extra personal touch as a gift for my wife and I will certainly recommend it to all my friends. Thank you so much!!!

8 maja 2026
Opinia niezależna
Logo Limeandlou

Odpowiedź od Limeandlou

We are so glad to hear you appreciated our team's communication and that we could create such a special gift for your wife. Your recommendation means a lot to us!

Oceniono na 5 z 5

A company that stands behind their product

Update: Lime&Lou reached out and offered to redo the print with the option to make any necessary adjustments to the preview before sending it to print. The new one looks SO much better with both the small details like teeth but also the overall color. The company’s willingness to redo the photo made what was originally a sad Mother’s Day gift into something I will cherish forever. I’m so grateful I now get to enjoy the portrait and not fixate on the imperfections.

My husband ordered a watercolor portrait for Mother’s Day and while the concept and materials are absolutely beautiful, I don’t know if I’ll ever be able to hang it anywhere because of how frustrated I am by how some of the details on the photo turned out. For whatever reason, the teeth in the photo came out looking awful and they gave my toddler jagged shark teeth on the bottom and some of her top teeth are missing. It’s so inaccurate from the photo that was submitted that the portrait almost doesn’t even look like her. Additionally, on my teeth there is a random black gap that doesn’t exist in the original photo. I’m confused how the watercolor print got these details wrong and genuinely so bummed because I love the gift idea but probably won’t use it now.

6 maja 2026
Opinia niezależna
Logo Limeandlou

Odpowiedź od Limeandlou

Hi Ashlyn,

I’m sorry to read your review and to hear that the final portrait did not meet your expectations.

I completely understand your disappointment, especially as this was meant to be a meaningful Mother’s Day gift. I did want to mention that the artwork was approved before production by your husband, which is why the order moved forward to print. That said, I understand that certain details can stand out differently once seen on the final product, and I truly appreciate you sharing your feedback.

I’ve reached out privately and would really appreciate the chance to help resolve this for you.

Kind regards,

Thijs - Lime&Lou Customer Service

Oceniono na 5 z 5

I ordered a photo for my daughter for…

I ordered a photo for my daughter for Mother's Day. I am so happy with how it came out. It ran a couple days late and Meredith in customer service alerted me of the possibility of a delay. It arrived yesterday and I couldn't be happier. I will definitely order again.

6 maja 2026
Opinia niezależna
Logo Limeandlou

Odpowiedź od Limeandlou

We're so happy to hear that you are pleased with the photo for Mother's Day! We appreciate your patience regarding the slight delay and are glad it arrived safely. Thank you for your intention to order again!

Oceniono na 5 z 5

What a pleasant experience the customer…

What a pleasant experience the customer service provided. There were a few questions and edits I needed to make and they were on top of everything .The team explained the process to me and left me very confident that my order would be perfect. There was a bonus… it was delivered early . I’m so happy to sing the praises of this company 👍😄

24 kwietnia 2026
Opinia niezależna
Logo Limeandlou

Odpowiedź od Limeandlou

We're happy to hear that our customer service and clear explanations gave you confidence in your order. It's great to know we delivered it early! We appreciate you sharing your positive experience.

Oceniono na 1 z 5

This is the second order I have placed. First one is good. Second one was horrible.

This is the second order I have placed with Lime & Lou. The first one was pop art canvas and was great.
This order was for a sketch edit. It doesn’t have any detail like shown in the online sample. Disappointed.

Even more disappointing, there’s somebody shady working at Line &Lou.
I’ve only ordered two times off of Instagram or any other social media; both of these times were through Lime &Lou.
Shortly after my first order, there was a fraudulent charge on my credit card. I didn’t think anything of it. It happens.

But after my second order, I used a different credit card, and after my order, there was another fraudulent charge on the same credit card that I used for my order.
It’s just too coincidental.
The first order number was 350430762
The second order was 350446045.
Please contact me.

5 maja 2026
Opinia niezależna
Logo Limeandlou

Odpowiedź od Limeandlou

Hi Donald,

Thank you for taking the time to share your feedback, and I’m truly sorry to hear about your experience with your recent order.

I checked your order history and can confirm that a preview for your sketch edit order was sent to your email on April 28. Since we didn’t receive any revision requests or feedback afterward, the order was automatically moved into production to avoid further delays.

That said, I completely understand your disappointment with how the final result turned out compared to your expectations and the examples shown online.

As a one-time courtesy and because we truly value customer satisfaction, we would be happy to offer you a free remake at no additional cost. We’ll also make sure to send you a preview for approval before anything goes to print this time.

Please let me know if you’d like to proceed with the remake, and I’ll gladly arrange it for you.

Regarding the concern about fraudulent charges, I also want to reassure you that Lime & Lou does not store or manually access customers’ credit card information. Payments are processed securely through encrypted third-party payment providers. However, we absolutely understand why this situation feels concerning, and we appreciate you bringing it to our attention.

I’m very sorry again for the frustration this experience has caused.

Kind regards

Oceniono na 5 z 5

The customer service was absolutely amazing

The customer service was absolutely amazing. They really were helpful and detailed with the corrections we asked for them to change regarding my portrait of my grandma. I am really impressed how they communicated with me and did not leave me in the dark but very quick to respond and adjust the changes we wanted. I can’t wait to gift my mom her portrait of her mother. Thank you so much!

4 maja 2026
Opinia niezależna
Logo Limeandlou

Odpowiedź od Limeandlou

We're happy to hear that our customer service was amazing and helpful while creating your grandma's portrait. We're so glad we could quickly respond and adjust the changes you wanted. Thank you so much for your positive feedback!

Oceniono na 5 z 5

Beautiful work and great customer service

I ordered a sketch of dad and my grandson for my daughter's first Mother's Day. It was so perfect, I decided it had to be for his Father's Day and I have ordered a second of my daughter and my grandson to rush here for Mother's Day. Customer service with the first order was outstanding.

1 maja 2026
Logo Limeandlou

Odpowiedź od Limeandlou

We're happy to hear that the sketch of your dad and grandson was perfect! It's wonderful to know our customer service met your expectations. Thank you for ordering again for Mother's Day; we appreciate your continued trust.

Oceniono na 5 z 5

Exceptional Craftsmanship and Outstanding Service Beyond ExpectationsI wanted to take a moment to express my…

I wanted to take a moment to express my sincere appreciation for the outstanding experience I had with your team.

From start to finish, your professionalism and commitment to quality truly stood out. The portrait you created captured the moment beautifully—clear, well-defined, and thoughtfully enhanced in every detail. It exceeded my expectations and perfectly reflected what I had envisioned.

I was especially impressed by how attentively you incorporated my feedback throughout the process. Your responsiveness and willingness to refine the work until it was just right demonstrated a genuine dedication to customer satisfaction.

The portrait arrived securely packaged and sooner than promised, which was a wonderful surprise. I also absolutely loved the robust, high-quality frame—it complemented the artwork perfectly and added to the overall elegance of the piece.

Thank you for your exceptional service and craftsmanship. I am truly delighted with the final result and will gladly recommend your company to others.

30 kwietnia 2026
Opinia niezależna
Logo Limeandlou

Odpowiedź od Limeandlou

We appreciate you taking the time to share your experience. We're happy to hear that our team's professionalism and commitment to quality stood out to you. It's wonderful that the portrait captured the moment beautifully and exceeded your expectations. We're also glad you loved the frame and that you were delighted with the final result. Thank you for recommending our company!

Oceniono na 5 z 5

Communication is Key

So far so good! Communication has been top tier. They didn't go overboard when I asked for tweaks and I'm sure my wife will love the gift once it is complete.

28 kwietnia 2026
Opinia niezależna
Logo Limeandlou

Odpowiedź od Limeandlou

We're happy to hear that our communication met your expectations! We appreciate your kind words and hope your wife loves the gift. Thanks for your feedback!

Oceniono na 5 z 5

They are fantastic

They are fantastic! The painting was all I could hope for. They were fast and professional. 10/10 recommend.

28 kwietnia 2026
Opinia niezależna
Logo Limeandlou

Odpowiedź od Limeandlou

We're happy to hear that the painting met your expectations! It's great to know that you were pleased with our speed and professionalism. Thanks for the recommendation!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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