Lillicoco Recenzje 1057

Wynik TrustScore: 5 na 5

4,9

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Oceniono na 5 z 5

Delighted with Lilicoco’s customer service. They always respond to enquiries promptly (few minutes) which is amazing and when I had a few issues with the jewellery I had recently purchased from them,... Zobacz więcej

Oceniono na 5 z 5

Love my locket. Lillicoco always has such interesting and unique jewelry. Shopping with them has been so educational; Customer service is top notch and very responsive., I can only say good things ab... Zobacz więcej

Oceniono na 5 z 5

The best antique jewelry store that I have found. Every single piece is chosen so carefully and the customer service is exceptional. I ordered from Canada and had my package within two business days.... Zobacz więcej

Oceniono na 5 z 5

The communication was superb. Their jeweler who resized the ring to a US12 did a fantastic job, especially considering it was such a wide band. It took me years to find an antique ring big enough to w... Zobacz więcej

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Informacje dotyczące firmy

  1. Sklep jubilerski

O Lillicoco

Napisane przez firmę

Lillicoco is an online antique jewellery boutique based in Bristol, England.

Established in 2016, they has quickly become one of the most trusted names in antique jewellery.

The shop features beautiful antique and vintage jewellery from the Victorian, Georgian, Edwardian, Art Deco and Art Nouveau eras at prices usually ranging from £100 to £3000.

Authenticity and Transparency:
Each and every piece of vintage and antique jewellery that comes through our doors is carefully checked over by our team of jewellery experts. We test the metals, gemstones, and integrity of each piece, making repairs where necessary, and gently cleaning and polishing every item. We inspect every jewel, using hallmarks and design details to accurately date the pieces. Every item sold comes with a guarantee of authenticity certificate, detailing its provenance.

Quality and Condition:
Stacey and the Lillicoco team source beautiful antique and vintage jewellery from around the UK, with offerings for seasoned heirloom hunters and stylish magpies alike. Each piece is hand-selected for its quality and condition above all else. We examine and reject over a hundred pieces for every item that eventually makes into our collection. The one-of-a-kind jewels that we curate span a wide range of styles and eras, from museum-worthy 18th Century Georgian pieces to 20th Century vintage finds, and every era in between. Each jewel was once carefully crafted by master craftsmen using the finest materials and techniques available, and they’re ready for another lifetime of wear.

Exceptional Service:
Lillicoco serves customers all around the world from headquarters in a beautiful Georgian square in Bristol, England. Customers and collectors are the heart of Lillicoco, and providing the highest possible level of service is fundamental to our ethos. Our wonderful dispatch team packs each and every order in a complimentary gift box, and worldwide express shipping is free of charge. We also offer a 14-day returns policy, as well as flexible layaway options if you would like to spread a purchase over a few months.

Sustainability and Ethical Practices:
Lillicoco is built on an appreciation of the past and a determination to secure our future, with ethical consumption always in mind. Rejecting the mass-production model adopted by the high-street jewellery industry may seem synonymous with exclusivity, but we pride ourselves on breaking down the barrier to luxury with a range of pieces at accessible price points, alongside a curated collection of extra-special heirlooms.

Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

A beautiful ring,an easy pleasant experience

Lillicoco was very helpful in my putting this ring on layaway. They explained things very clearly to me when I had questions.Also I'd forget to ask for the discount before purchase which they allowed me to have. $200.00 so very much appreciated. The ring is beautiful just what I've been looking for for so long. Thankyou. I recommend Lillicoco

31 grudnia 2025
Oceniono na 5 z 5

A highly recommended small company

A highly recommended small company. Beautiful jewellery true to descriptions and photographs, excellent packaging and queries answered promptly which is always reassuring when buying online. I am a returning customer.

2 marca 2026
Oceniono na 5 z 5

I'm thrilled

I'm thrilled! The communication with Lucy was both professional and exceptional. The ring is absolutely beautiful.

24 lutego 2026
Oceniono na 5 z 5

Perfection

I was tempted to buy here since the photos and styling are so gorgeous and lo and behold my little heartlock looks even better than the pictures! I bought this to match one which has sat unworn in a vault for decades and my Lillicoco heartlock is equally pristine in condition and function, not a ding or dent on it, gleaming as though it is brand new. I am positively thrilled with my purchase from start to finish. Lucy is so kind and thoughtful. It is always a distinct pleasure to give a shop owner of this calibre my business, and after this experience I plan on returning again and again. It’s half tempting to gatekeep how great this experience was, but I simply could not do that do Lucy. Don’t hesitate, choose Lillicoco!

25 lutego 2026
Oceniono na 5 z 5

I have purchased from Lillicoco a few…

I have purchased from Lillicoco a few times and they are one of the sellers that I find have the most beautiful and unique antiques. I never have any reservations about buying from them, they are first class in every way, very reliable and fair and the shipping is prompt. I will be a returning customer always.

5 lutego 2026
Oceniono na 5 z 5

Another fabulous piece from Lillicoco

Another fabulous piece from Lillicoco! Beautiful presentation with fast intercontinental shipping.
This is my fourth purchase and the quality/service is as exceptional as the treasures they procure.
Thank you.

5 lutego 2026
Oceniono na 5 z 5

Obsessed with Lillicoco

Obsessed with Lillicoco! I have had a fantastic experience! I love all of my pieces (repeat customer here). Items arrive in a timely manner and are even more beautiful in person. 5/5 stars.

30 stycznia 2026
Oceniono na 3 z 5

Not the best experience, but could have been worse

This is a genuine account of a genuine experience I had with this company.

I purchased an aquamarine ring from this seller when they were advertising £100 off all items over £500 during end of the year period on Instagram. However, when I asked the seller what their best price was on the ring, they actually asked for more than what the price was with the advertised discount. I found this odd but went ahead and bought with the discount anyway.

When the ring arrived, the colour of the stone looked nothing like the photos. It was quite evident that the seller's photos and Instagram posts used filters to enhance the colours and make them appear more vibrant.

I found this to be disappointing, and perhaps a little misleading. The truth is that I would have never bought the ring had I seen un-enhanced photos of it showing the actual colour in real life as it was just not what I was looking for. Perhaps another person would like it. I realise that buying jewellery online can be very difficult, which is why I feel that it is important to be able to see accurate photos and perhaps videos in different lighting as to avoid disappointment.

I contacted the seller and requested to return the ring immediately after receiving this. The seller had no problem accepting the return as per their policy, but did not offer free returns as stated in the terms of sale received. They asked for proof of where I'd seen it and said that they would honour this is I can prove it. I had send the proof but I was not reimbursed for the return postage nevertheless. This was also disappointing. The T&C I saw may have been outdated, but they should have been honoured as promised.

The seller processed the refund 24 hours after receiving the item back, but disappointingly they issued this on Paypal using the e-cheque option which meant that it took 2 whole weeks for me to receive the funds back. And no, this wasn't because of PayPal or credit card processing times, it meant that it took over a week for the e-cheque (funds returned by seller) to be available for the refund to be processed.

Overall, this definitely wasn't the best experience, but could have been worse as far as online purchases from small business go. At least the seller maintained professional communication throughout the transaction. I would not shop with them again though.

30 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Turquoise and Gold!

It’s so hard to find turquoise mounted in real gold, and when I saw that vintage bracelet, I knew it had to be mine! It’s been on my wrist since I received it, I am so pleased with my purchase! Also, I was shocked on how quickly it arrived… Thank you so very much!

12 stycznia 2026

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