Delighted with Lilicoco’s customer service. They always respond to enquiries promptly (few minutes) which is amazing and when I had a few issues with the jewellery I had recently purchased from them,... Zobacz więcej
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Love my locket. Lillicoco always has such interesting and unique jewelry. Shopping with them has been so educational; Customer service is top notch and very responsive., I can only say good things ab... Zobacz więcej
The best antique jewelry store that I have found. Every single piece is chosen so carefully and the customer service is exceptional. I ordered from Canada and had my package within two business days.... Zobacz więcej
The communication was superb. Their jeweler who resized the ring to a US12 did a fantastic job, especially considering it was such a wide band. It took me years to find an antique ring big enough to w... Zobacz więcej
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Informacje dotyczące firmy
O Lillicoco
Napisane przez firmę
Established in 2016, they has quickly become one of the most trusted names in antique jewellery.
The shop features beautiful antique and vintage jewellery from the Victorian, Georgian, Edwardian, Art Deco and Art Nouveau eras at prices usually ranging from £100 to £3000.
Authenticity and Transparency:
Each and every piece of vintage and antique jewellery that comes through our doors is carefully checked over by our team of jewellery experts. We test the metals, gemstones, and integrity of each piece, making repairs where necessary, and gently cleaning and polishing every item. We inspect every jewel, using hallmarks and design details to accurately date the pieces. Every item sold comes with a guarantee of authenticity certificate, detailing its provenance.
Quality and Condition:
Stacey and the Lillicoco team source beautiful antique and vintage jewellery from around the UK, with offerings for seasoned heirloom hunters and stylish magpies alike. Each piece is hand-selected for its quality and condition above all else. We examine and reject over a hundred pieces for every item that eventually makes into our collection. The one-of-a-kind jewels that we curate span a wide range of styles and eras, from museum-worthy 18th Century Georgian pieces to 20th Century vintage finds, and every era in between. Each jewel was once carefully crafted by master craftsmen using the finest materials and techniques available, and they’re ready for another lifetime of wear.
Exceptional Service:
Lillicoco serves customers all around the world from headquarters in a beautiful Georgian square in Bristol, England. Customers and collectors are the heart of Lillicoco, and providing the highest possible level of service is fundamental to our ethos. Our wonderful dispatch team packs each and every order in a complimentary gift box, and worldwide express shipping is free of charge. We also offer a 14-day returns policy, as well as flexible layaway options if you would like to spread a purchase over a few months.
Sustainability and Ethical Practices:
Lillicoco is built on an appreciation of the past and a determination to secure our future, with ethical consumption always in mind. Rejecting the mass-production model adopted by the high-street jewellery industry may seem synonymous with exclusivity, but we pride ourselves on breaking down the barrier to luxury with a range of pieces at accessible price points, alongside a curated collection of extra-special heirlooms.
Dane kontaktowe
Bristol, Zjednoczone Królestwo
- 0117 925 4798
- enquiries@lillicoco.com
- lillicoco.com
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Excellent experience from start to finish
I had a great experience with Lilliloco. The piece is beautiful and exactly as described. It was very well packed and arrived quickly. Communication was clear and professional, and everything went smoothly from purchase to delivery. A reliable seller with great attention to detail. I would definitely buy again.
Very satisfied and happy customer
Navigation on the website is great. Communication is amazing across all of their platforms. There was a small issue with the piece I purchased. When I reached out to them they were so gracious about everything. We were able to agree on a solution that left everyone happy. Would 100% recommend doing business with this company. I was so excited to recieve my item so quickly, especially being across the pond. I would say, and this is me being picky, for the price on some pieces, and for the fact that most pieces are Antique, Victorian, or Vintage, the lack of "provenance," if you will, was a little disheartening. I love antiques and vintage itmes. They are made so much more special when they come with photos and the story of how they were found or acquired.
I have purchased multiple items
I have purchased multiple items. The products are as described, and experience with Lillicoco has been great.
Better IRL
My item looked even better IRL than on the website. I ordered 9ct gold earrings and they have the same saturation of color as modern 14ct gold earrings that I own. The antique pieces are better quality.
Purchase and delivery was so quick and…
Purchase and delivery was so quick and easy and my item is exactly as pictured and described. Very happy and will be purchasing more items.
Beautiful
I’ve purchased 4 items from
Lillicoco to date and love them. The descriptions are accurate and they have such a beautiful and varied selection of vintage and antique jewellery!
Absolutely fabulous company to deal…
Absolutely fabulous company to deal with. Incredibly friendly and helpful with great communication. I will definitely shop with them again.
Beautiful antique ring
Purchased a beautiful antique ring from Lillicoco. The shipping was fast, and the ring is exactly as described. I would definitely buy from this store again.
A personalized and special experience
Seller is responsive and makes the effort to help arrange everything!! Personalized approach and goes the extra mile. Product is fairly priced with great quality.
Fast delivery
Fast delivery to Perth WA, product as described and photographed. Well wrapped thank you so much my daughter loves it!
Excellent experience and customer care
Excellent experience and customer care, order after order!
Love this shop!
I love my chain and pendant so much! I placed 2 separate orders a couple months apart, one layaway and one a regular purchase. The layaway program was super easy, and a really nice option for pricier items. With my second purchase, the store had no problem holding the item for a bit and combining the shipping for me. The shipping to Canada was super fast, and had great options for delivery. Very good experience!
Great jewellelery
Excellent layaway plan
Excellent layaway plan, great customer service...
Quick shipping as well
Lovely jewellery and great customer service
This is my 4th purchase from Lillicoco and they have been wonderful every time. All of the pieces I have bought from them have been really good quality and their customer service has been fantastic every time I have contacted them. I will definitely be buying more things from them in the future.
Service and fast delivery of…
Service and fast delivery of well-described item. I would certainly recommend them.
Great service and products
Great service, product arrived promptly in premium packaging. Loved the card giving some of the history of the item.
Processes are improving
Processes are improving (timely invoicing, shipping after last payment, shipping correct item), but cost to change your mind and apply payment to a different object is excessive.
Great experience as always
Great experience as always! Fast shipping and exactly as described
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