Delighted with Lilicoco’s customer service. They always respond to enquiries promptly (few minutes) which is amazing and when I had a few issues with the jewellery I had recently purchased from them,... Zobacz więcej
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Love my locket. Lillicoco always has such interesting and unique jewelry. Shopping with them has been so educational; Customer service is top notch and very responsive., I can only say good things ab... Zobacz więcej
The best antique jewelry store that I have found. Every single piece is chosen so carefully and the customer service is exceptional. I ordered from Canada and had my package within two business days.... Zobacz więcej
The communication was superb. Their jeweler who resized the ring to a US12 did a fantastic job, especially considering it was such a wide band. It took me years to find an antique ring big enough to w... Zobacz więcej
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Informacje dotyczące firmy
O Lillicoco
Napisane przez firmę
Established in 2016, they has quickly become one of the most trusted names in antique jewellery.
The shop features beautiful antique and vintage jewellery from the Victorian, Georgian, Edwardian, Art Deco and Art Nouveau eras at prices usually ranging from £100 to £3000.
Authenticity and Transparency:
Each and every piece of vintage and antique jewellery that comes through our doors is carefully checked over by our team of jewellery experts. We test the metals, gemstones, and integrity of each piece, making repairs where necessary, and gently cleaning and polishing every item. We inspect every jewel, using hallmarks and design details to accurately date the pieces. Every item sold comes with a guarantee of authenticity certificate, detailing its provenance.
Quality and Condition:
Stacey and the Lillicoco team source beautiful antique and vintage jewellery from around the UK, with offerings for seasoned heirloom hunters and stylish magpies alike. Each piece is hand-selected for its quality and condition above all else. We examine and reject over a hundred pieces for every item that eventually makes into our collection. The one-of-a-kind jewels that we curate span a wide range of styles and eras, from museum-worthy 18th Century Georgian pieces to 20th Century vintage finds, and every era in between. Each jewel was once carefully crafted by master craftsmen using the finest materials and techniques available, and they’re ready for another lifetime of wear.
Exceptional Service:
Lillicoco serves customers all around the world from headquarters in a beautiful Georgian square in Bristol, England. Customers and collectors are the heart of Lillicoco, and providing the highest possible level of service is fundamental to our ethos. Our wonderful dispatch team packs each and every order in a complimentary gift box, and worldwide express shipping is free of charge. We also offer a 14-day returns policy, as well as flexible layaway options if you would like to spread a purchase over a few months.
Sustainability and Ethical Practices:
Lillicoco is built on an appreciation of the past and a determination to secure our future, with ethical consumption always in mind. Rejecting the mass-production model adopted by the high-street jewellery industry may seem synonymous with exclusivity, but we pride ourselves on breaking down the barrier to luxury with a range of pieces at accessible price points, alongside a curated collection of extra-special heirlooms.
Dane kontaktowe
Bristol, Zjednoczone Królestwo
- 0117 925 4798
- enquiries@lillicoco.com
- lillicoco.com
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Great company to deal with
Great company to deal with. This is the second ring that I have purchased from Lillicoco - a stunning Edwardian Aquamarine. Arrived safely and well packaged. Thank you, I'm very pleased with my purchase.

Odpowiedź od Lillicoco
Prompt response / efficient delivery /…
Prompt response / efficient delivery / pretty unusual earrings -what’s not to like
Thank youn
The communication was superb
The communication was superb. Their jeweler who resized the ring to a US12 did a fantastic job, especially considering it was such a wide band. It took me years to find an antique ring big enough to wear and I’m so glad I found it here.

Odpowiedź od Lillicoco
Lovely to deal with
Lovely to deal with. Beautiful pieces, quick transatlantic delivery, no fuss.
Always a wonderful experience
Always a wonderful experience! Even as a repeat customer every experience is just as exciting and memorable. I’ve acquired the most unique vintage and antique treasures and appreciate the excellent customer service that feels so personable, it’s more of a friendship and sharing your love for beautiful jewelry!

Odpowiedź od Lillicoco
I purchased a beautiful thing that I…
I purchased a beautiful thing that I adore! The description was spot on, quality was excellent, it arrived promptly and well packaged. I would have no hesitation buying from Lillicoco again.
Beautiful!
Beautiful pendant! I have bought several pieces of jewelry from Lillicoco, and all have been perfect! I will continue buying from Lillicoco!
Efficient and value for money
Extremely prompt delivery and well packaged
Very pleased with the item
Another fabulous piece from Lillicoco
Another fabulous piece from Lillicoco! I have a wonderful collection of unique Georgian and Victorian beauties from this amazing business and I’m always blown away by the beautiful pieces Stacey curates. Always a pleasant and lovely experience with the Lillicoco team! Thank you so much! 💚✨
British shop with customer-friendly online online service
I have been dealing with several antique shops, and very few of them provide such good service online, as Lillicoco. Very quick response and very respectful attitude. Thank you
Pieces are always as beautiful as…
Pieces are always as beautiful as stated. Delivery is quick and prompt. Easy to buy from
Great company
Lovely company to do business with. They have a great selection of jewellery.
You have a great variety of vintage and…
You have a great variety of vintage and antique Jewellry. What helps me is you change your screen frequently with a different variety of Jewellry.
For many years I have never purchased a piece that I was disappointed in. However the option is always there to send back your piece . No problem.
If you love vintage Jewellry I would encourage you to check this site out and more than once!
Gisele Canada.
Antique diamond leaf charm
I wish I knew that the leaf charm I purchased does not lie flat. It is a beautiful antique piece, at bit pricey, but I noticed that most of Lillicoco jewelry prices are higher than I have noticed on other antique sites.

Odpowiedź od Lillicoco
Great experience, will order again!
I had a great experience with Lillicoco. The item was well-described, the images on the site are gorgeous but didn't oversell the item. It was shipped promptly and packaged really well! Overall, I'd be happy to order from Lillicoco again. I also like the weekly drops.
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