Liliwaste Recenzje 

201
Wynik TrustScore: 3.5 na 5

3,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Poor service, poor customer service. Do not use. Still waiting for empty bins to be taken away which been two months now as cancelled our contract within just 3 weeks of starting with them as bins nev... Zobacz więcej

Oceniono na 5 z 5

Been with Lili Waste a few months now, requested an extra collection at short notice a simple phone call and they were here the following day, as a small business owner this is the sort of service tha... Zobacz więcej

Oceniono na 5 z 5

From first contact all our dealings with Jordan Boswell and Lili have been first class. They understood our requirements and tailored their solutions to the special conditions Tonbridge Angels FC re... Zobacz więcej

Oceniono na 5 z 5

Easy set up & friendly staff, received an email when delivery of the bin was due and collection days, one month in things are running smoothly. Had a awful previous experience in with commercial waste... Zobacz więcej

Informacje dotyczące firmy

  1. Wywóz odpadów komunalnych
  2. Zarządzanie odpadami

Napisane przez firmę

Is your business considering a new approach to recycling or commercial waste services? At Lili Waste, we pride ourselves on providing comprehensive business recycling and waste collection services tailored to your needs. We offer direct collection solutions that can save you up to 30% on your current waste management contract. Choose Lili Waste for a dependable partner in managing your business waste responsibly and efficiently. No call centres and our average wait time to reach us is just 6 seconds. Join us in making a positive impact on both your bottom line and the environment. • East Yorkshire • Leeds, West Yorkshire • London • Romford and East London • Redbridge • Kent • Southampton and Portsmouth • Cardiff and South Wales


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

201 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,6

Wszystkie recenzje

(201)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 30

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Fantastic Service!

Our company have been using Lili for close to a decade now and we can't recommend them enough. We had used multiple waste collection services in the half-decade before and none of them even came close to offering the same levels of service.

If they ever miss a collection, it will be rectified immediately (even without having to contact them) & there's never any fuss if you accidentally (which I've done multiple times) forget to leave the bins out for collection.

Save yourself the aggro and just use Lili.

1 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

AVOID AVOID AVOID!!!!

AVOID AVOID AVOID!!!!
I wouldn't give 1 star in all honesty!
We were promised the earth when initially being sold their services, absolutely diabolical, numerous missed collections, this occasion will be over a week late, do not sign up to these, no matter what they promise, counting down the days until we can give notice to terminate.

24 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Fantastic Company

Fantastic company, Been with Lili for 3 years now and have just renewed more improved terms. Nothing is too much trouble and always there to help.

20 listopada 2025
Opinia niezależna
Logo Liliwaste

Odpowiedź od Liliwaste

Thank you very much for your review , we are so thrilled that you have received a five star service from our team.
Thank you very much
The Lili Waste Team

Oceniono na 1 z 5

I’ve been a Lili Waste customer for…

I’ve been a Lili Waste customer for nearly a year now. Initially was very hard to decide with them which location we should take our bin out, now that we are out of that phase, for the past few months. There have been numerous missed collections continuously. when contacted the customer service they will always give you misleading information, which is ~ road was blocked bin not out bin not accessible. when i used to say that they have picked up the neighbours how come ours is left.
The worst part is that they have charged me for removing my neighbours’ rubbish (who also use Lili Waste) while leaving mine uncollected. The neighbours later informed me that they were not paying, which explains why ours waste was untouched—yet I was still charged. when explained customer service promised me that he will try to refund me. Nothing happened and yet again they charge me £128. God know for what.
Overall, my experience with Lili Waste has been frustrating, time-consuming, and extremely disappointing. I strongly recommend doing thorough research before signing up for their services.

If you'd like, I can also help you craft:

15 października 2025
Opinia niezależna
Oceniono na 5 z 5

Amazing service very quickly sorted the…

Amazing service very quickly sorted the man called Jordan was very sufficient

30 września 2025
Opinia niezależna
Logo Liliwaste

Odpowiedź od Liliwaste

Thank you very much for your review , we are so thrilled that you have received a five star service from our team.
Thank you very much
The Lili Waste Team

Oceniono na 1 z 5

I have been a Lili Waste customer for…

I have been a Lili Waste customer for two years now and they are meant to collect the waste from two different sites for me. Initially it started off well but in the past 9 months it’s been nothing other than a terrible experience. Many missed collections, lies from support staff, support staff ignoring emails when I’m trying to get issues resolved and the worst one is they charge me for taking my rubbish and never actually take it or inform me that they didn’t remove the waste. Do some research before purchasing a service from them, my experience is painful and extremely time consuming.

15 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

New customer

Chloe was extremely helpful with setting up a contract for us. A good price and she was always there to answer our queries. Made the process easy.

16 lipca 2025
Opinia niezależna
Logo Liliwaste

Odpowiedź od Liliwaste

Thank You Sean for sharing your positive experience, we will pass on your kind comments to Chloe , I am sure she will be thrilled to receive such positive praise .
Thank you so much.
The Lili Waste Team

Oceniono na 5 z 5

Business orientated service

Ryan was helpful and answered me to all my queries about the process.
Flexible in terms of business needs and really fast in setting up everything in place.

13 marca 2025
Logo Liliwaste

Odpowiedź od Liliwaste

Thank You Eugen Braga for your 5 star review , we appreciate your positive feedback and will pass on your comments to Ryan . The Lili Waste Team.

Oceniono na 5 z 5

Jonny Preen from Lili waste has been…

Jonny Preen from Lili waste has been extremely helpful in assisting me with making the right contract choices for my small business waste. He’s proactive if any unexpected situation arises and is always available if I need to speak to the company which is a refreshing change compared to other companies I deal with.
I highly recommend Lili waste.

30 stycznia 2025
Opinia niezależna
Logo Liliwaste

Odpowiedź od Liliwaste

Thank you very much for your review , we are so thrilled that you have received a five star service from our team.
Thank you very much
The Lili Waste Team

Oceniono na 5 z 5

A positive & refreshing experience!…

Ryan Osborne dealt with my query all the way through, providing consistency and clarity. He was friendly and polite and worked hard to get us the very best deal. All in all it was a really positive and refreshing experience in customer service. Thank you Ryan!

13 grudnia 2024
Logo Liliwaste

Odpowiedź od Liliwaste

Hi there,
Thanks for your great review, we will pass your comments onto Ryan and we look forward to working with you in the future.

The Lili Waste Team

Oceniono na 5 z 5

My Experience

I recently had the pleasure of working with LiliWaster, and I must say, they exceeded my expectations! Their attention to detail and commitment to quality is impressive. Leah, in particular, was fantastic throughout the process. She was incredibly responsive and helpful, making sure all my questions were answered promptly. The overall experience was smooth, and I felt valued as a customer. I highly recommend LiliWaster for anyone looking for great service and a personal touch!

14 listopada 2024
Logo Liliwaste

Odpowiedź od Liliwaste

Hi there, thanks very much for the great review we are thrilled you have had such a positive experience.
The Lili Waste Team

Oceniono na 5 z 5

Great company and great customer services

I had the pleasure of using Lili Waste Services recently, and I am thoroughly impressed with their exceptional customer service. A special mention must go to Leia Salter, who was incredibly helpful, professional, and a true delight to interact with.

Leia’s dedication to providing outstanding service was evident from the moment we started speaking. She answered all my queries with confidence and clarity, going above and beyond to ensure I had the best possible experience. It’s rare to encounter someone who genuinely enjoys helping customers, and Leia's positive attitude made all the difference.

Lili Waste Services has set a high standard for waste management solutions, and Leia embodies the company’s commitment to customer satisfaction. I highly recommend their services and want to thank Leia for making the process smooth and pleasant.

Fantastic service all around!

25 listopada 2024
Opinia niezależna
Logo Liliwaste

Odpowiedź od Liliwaste

Hi there,
Thank you so much for your fabulous review we will ensure your comments are passed along to Leia. We look forward to working with you going forward.

The Lili Waste Team

Oceniono na 5 z 5

Very reliable collections

Very reliable collections
Lovely staff

Approachable and helpfull
Easy to set up an account

19 listopada 2024
Logo Liliwaste

Odpowiedź od Liliwaste

Hi there, thanks so much for taking the time to leave such a great review. We will pass your comments onto our teams and wish you a very warm welcome to Lili Waste.
The Lili Waste Team

Oceniono na 5 z 5

Lili Waste are always friendly

Lili Waste are always friendly, helpful and knowledgeable. Their response times to queries are excellent. Thank you

14 listopada 2024
Opinia niezależna
Logo Liliwaste

Odpowiedź od Liliwaste

Thank you so much for your lovely review, we are thrilled to hear you have had such a pleasant experience with your service and the team!
The Lili Waste Team

Oceniono na 5 z 5

Proactive waste management

Lili Waste are proactive in managing our waste needs including advice on how money can be saved. They have a "Business Improvement Team" dedicated to giving the right service at the right price. Our contact is Jonny who is always available to advise us on our waste collections and current/future waste legislation and how that will impact us

8 listopada 2024
Opinia niezależna
Logo Liliwaste

Odpowiedź od Liliwaste

Hi there, thanks very much for the great review we are thrilled you have had such a positive experience.
The Lili Waste Team

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