I would never order from this company again. recently I ordered two t8, type B, 18", LED tubes (bulbs) from them. They were poorly packaged. Even though there was no apparent damage to the box they... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered a large quantity of led 4ft & 8ft replacement T8 tube lights to update our shop and office space lighting. A number of the 4 ft were shattered upon arrival and after contacting customer... Zobacz więcej
Reakcja na opinię
The personal customer service of this company is outstanding. I cannot say enough good things about their dedication to solving any problems that might occur and ensuring the safe delivery of your pro... Zobacz więcej
Reakcja na opinię
I had purchased ceiling recessed lights before and still work great. This time I purchased a case of 4 led light panels (2ft x4ft). The shipment came with physical damage from UPS. As soon as I alerte... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Lightup offers thousands of LED lighting products, including bulbs, spots, downlights, T8 and T5 tubes, high bays, low bays, panel lights and more. LED saves you money, save even more with our free shipping and lowest ever prices.
Dane kontaktowe
Westinghouse Drive 1000, 15672, New Stanton, Stany Zjednoczone
- support@onlinestores.com
- lightup.com
4,3
Doskonała
3 tys. recenzji
Odpowiada na 33% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great customer support
12 grudnia 2023
Odpowiedź od lightup.com
Thank you for your business it is appreciated
We ordered a ballast and received a…
We ordered a ballast and received a notice that it was delivered while we were closed for holidays. When we got back to office and verified the item was not delivered. Called Lightup and they sent one probably overnight delivery. A couple of days later we received the missing ballaast.
7 grudnia 2023
Odpowiedź od lightup.com
Thank you for your business it is appreciated
Wholesale price not available on…
Wholesale price not available on Keystone Emergency lights ordered
20 grudnia 2023
Odpowiedź od lightup.com
Thanks for the awesome review, Customer! We work hard to meet expectations and we’re happy to hear we hit the mark for you. We appreciate you taking the time to share your experience with us. We’d like to invite you to check out some of our other products here -(https://www.lightup.com/grow-lights.html)
Odpowiedź od lightup.com
Thank you for your review... We appreciate your business
Awesome shipping for a delicate product!
I thought the shipping cost was pricey until I saw how well the product was packaged. Product arrived safely and works like it should. The prongs on the ends of the LED tubes even had protective plastic caps on them.
15 grudnia 2023
Odpowiedź od lightup.com
Thank you for your business it is appreciated
Odpowiedź od lightup.com
Thank you for your business it is appreciated
Great pricing and selection
Great pricing and selection. Was so pleased with our first purchase of lights for our business that we purchased more! And, each order was delivered within a couple of days. I would highly recommend them.
29 listopada 2023
Odpowiedź od lightup.com
Thank you for your business it is appreciated
Solid Company with Excellent Customer…
Solid Company with Excellent Customer Service.
LightUp has a wide variety of residential and commercial lighting options, economical to high end fixtures and bulbs, indoor and outdoor.
29 listopada 2023
Odpowiedź od lightup.com
Thank you for your business it is appreciated
Great solar product - would purchase again
Great product and someone called when my overseas credit card would not work on their end so it made my purchase seamless.
13 grudnia 2023
Odpowiedź od lightup.com
Thank you for your business it is appreciated
easy to order complete directions
29 listopada 2023
Odpowiedź od lightup.com
Thank you for your business it is appreciated
The lights arrived dented
12 grudnia 2023
Odpowiedź od lightup.com
Dear Customer, we apologize that this product does not meet your expectations. We will share this information with our team and invite you to review our return policy https://www.lightup.com/return-policy.html . Thank you for shopping with us, we appreciate your comments as it helps us do better.
The product was priced right
The product was priced right. The shipping was a little high but it arrived earlier and I was very grateful for that. I Installed both bulbs and they worked perfectly.
7 grudnia 2023
Odpowiedź od lightup.com
Thank you for your review your business is appreciated
Odpowiedź od lightup.com
Thank you for your review your business is appreciated
Not good business practice
They sent an email stating that my order was delivered. When I emailed them for shipping information they canceled my order. Not good business will not order or recommend them.
6 grudnia 2023
Odpowiedź od lightup.com
Dear Billy, we apologize that the item you are looking for is out of stock or currently backordered. We understand that this is very frustrating. Please contact our Customer Service Department at customerservice@onlinestores.com and they can supply you with an in-stock date or suggest a substitute item. We are diligently trying to keep items in stock during this rough period of supply chain issues, and we thank you for your patience. Your feedback and comments help us to do better.
Great products, pricing and delivery
I've ordered multiple times through lightup.com; their pricing is fair, the speed to deliver is great, and their products are quality. Also if a light is defective they take care of getting a replacement shipped out.
I've also had the opportunity to work with one of their direct salesmen and that experience was fantastic.
17 listopada 2023
Odpowiedź od lightup.com
Thank you for the review we appreciate your business
Will purchase again!
Mitch made working with Lighup seemless and was very helpful when we had any problems. Thanks Mitch!
1 grudnia 2023
Odpowiedź od lightup.com
Thank you for the review we appreciate your business
Odpowiedź od lightup.com
Thank you for the review it is appreciated
Thanks for delivering amazing products…
Thanks for delivering amazing products and a professional service. I'm really enjoying the lights.
29 listopada 2023
Odpowiedź od lightup.com
Thank you for the review it is appreciated
Motion lights
Once product was ordered, it was delivered as promised without any hitches. The motion lights are great and perform nicely. If I had to change anything it would be to add an option of 3 lengths of time that the fixture stays lit. 20 seconds can be a bit short. I would have a 30, 60, 90 second option button.
29 listopada 2023
Odpowiedź od lightup.com
Thank you for the review it is appreciated
Odpowiedź od lightup.com
Thank you for the review it is appreciated
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.