Leyadoll Recenzje 

1243
Wynik TrustScore: 4 na 5

4,1

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

As an online shopper I was nervous about ordering a Leya doll. I was worried about the quality, the sizing and the overall design of the doll. THIS review is an HONEST review.....the Leya baby doll wi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

These are beautiful customised dolls and my kids love them. They recently made football versions as well. Love the quality as well. Delivery will take time due to customisation and handling etc. we we... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We ordered the doll as a first birthday gift for our granddaughter, Paz. My husband an avid soccer fan noted there was a player, Nico Paz on Argentinas team. The personalization, number on the shorts,... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Avoid!!! Very poor service and never actually received the item but when questioning them I was just getting ignored and told completely different story. I wouldn't believe how dismissive they wer... Zobacz więcej

Reakcja na opinię

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Napisane przez firmę

We Offer the Best Personalized Doll for Babies & Toddlers.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,1

Wszystkie recenzje

(1243)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 96

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Oceniono na 1 z 5

Leyadoll will take your money and not deliver

I ordered a doll on December 2, 2024. It is now December 22 and the doll has not arrived. It showed as out for delivery (but no indication of what delivery company) from December 13 to December 18. Then it showed as undeliverable on December 18 (and we were home at the times they say they tried to deliver). I reached out to Leyadoll and was given a different tracking number, this time of ACI Logistix who allegedly tried to deliver the doll. I have contacted ACI daily for FOUR consecutive days and have received no response at all about this situation. Leyadoll's response to me is that they are not responsible. It is ridiculous that they do not take any responsibility at all, and I am left without a Christmas gift for my granddaughter, and out the money I paid for it. Avoid this company at all costs.

18 grudnia 2024
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi Diana! So sorry for all this frustration and inconvenience. We'll reach out to the shipping courier immediately to push them for an update on your package. We’ll do everything we can to resolve this as quickly as possible for you. Thank you for your patience in the meantime.❤️

Oceniono na 5 z 5

This baby doll is so pretty

This baby doll is so pretty. It makes it so much better because it has blue eyes and brown hair like my little baby granddaughter. She's going to like it Christmas.

21 grudnia 2024
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi Tonya! Thank you so much for your kind words! It’s going to be such a special moment when she sees it. She’s going to absolutely adore it for Christmas! 💕🎄

Oceniono na 5 z 5

Sweet Leyla Dolls

I have ordered each of my granddaughters, Leyla dolls, many times, as well as daughters, of some of my friends! I purchased yet another doll, for my great niece, for Christmas this year! Each of them loved their Leyla dolls! I love them because they are so sweet and soft, and wash well! I am a very happy customer!

19 grudnia 2024
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi Kay! What a thoughtful gift giver you are! 💕It’s lovely to hear how much joy they bring. Thank you for being such a loyal Leya Doll fan! 😊

Oceniono na 5 z 5

Beautiful, quality dolls

I e bought four of these dolls now, three for my daughter and one for a friends daughter.
My baby absolutely loves hers. They’re her first dolls, and she spends ages rolling around playing with them. Her favourite is the pumpkin Halloween doll, she absolutely beams every time she comes out. I love the quality of the dolls.
And the little details. I’ve bought her the reindeer one for Christmas and I just know she will love the little gingerbread man on it and the antlers.
Can’t recommend this store enough! Will definitely be purchasing the little doll books for her birthday.

31 października 2024
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi Sarah! Thank you for sharing your lovely experience and for the kind words! It sounds like your little one has such a special connection with her dolls 🧡

The soft book will make such a cute birthday gift—I can already imagine her having so much fun with them! Have a nice day😊

Oceniono na 1 z 5

What a piece of junk

What a piece of junk! The pictures do not do it any justice! Looks nothing like the photos, this is a gift, I could not ever give this to my granddaughter for Christmas!
What a disappointment!

16 grudnia 2024
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi Carolina! I'm so sorry to hear that you're unhappy with your order. We truly want every gift to feel special and match expectations. Please reach out at help@leyadoll.com directly with your order details and photos of the doll you received, and we'll make it right as quickly as possible. Your satisfaction means everything to us!❤️

Oceniono na 1 z 5

DO NOT PURCHASE FROM THIS COMPANY

this company is disgusting. BEWARE ALL CANADIANS. I ordered 2 dolls November 11, 2024.
I am still waiting for my order. There is no one you can actually speak with . Their email responses are so misleading and inadequate. I have asked for a tracking number since they state that my order has been shipped. THE TRACKING NUMBER IS FALSE.
DO NOT PURCHASE FROM THIS SITE

16 grudnia 2024
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi Chichi! We’re really sorry for the frustration this has caused. Due to the Canada Post national strike, all shipments have been delayed. We’re actively working on changing the shipping method for packages that haven’t reached the Canada Post warehouse, and a new tracking number will be provided. Unfortunately, delays are inevitable with the strike and holiday season, but we’re doing everything we can to ship your package as soon as possible. Feel free to DM us on our social platforms for further updates!❤️

Oceniono na 5 z 5

First and only granddaughter!

We have 8 grandsons with the oldest 18 and youngest 3. In June my dil had a girl! Yay the only granddaughter💜 so I ordered her Leya newborn Doll for Christmas. My first time purchasing a doll for a grandchild. I was so excited over it. I can’t wait for. Christmas to give it to her!

19 października 2024
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi Darlene! Your little granddaughter is going to be so loved and spoiled as the only girl among all those grandsons! She's going to adore it—and what a sweet memory for you both to share! You’ve nailed the perfect first doll for her. 🥰✨

Oceniono na 5 z 5

Doll is perfect for my granddaughter

Doll is perfect for my granddaughter. I loved that I could personalize her. The doll came quickly and nicely packaged. Very cute, soft, and easy for the one year old to carry around.

1 grudnia 2024
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi Joy! So glad to hear that you and your granddaughter love the doll! 🥰 It's always wonderful to know she's the perfect little companion for a one-year-old. Thank you for sharing your experience! 🌟

Oceniono na 5 z 5

So happy with purchase

So happy with purchase . The book is delightful with the doll interacting with the pages. Beautifully presented. My granddaughter will love it . Fast delivery to Australia and great customer service. The company contacted me before proceeding with order when I missed putting in my personalisation.I would happily recommend purchasing this delightful book

12 grudnia 2024
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi Tracey! Thank you for sharing your wonderful experience! We're thrilled you loved the book—it sounds like a perfect gift for your granddaughter. 😊Your recommendation means the world to us! 💕

Oceniono na 5 z 5

Beautiful doll

Beautiful doll, it comes in a very cute bag and the material is of a very good quality. It shows they put attention to every single detail.

1 grudnia 2024
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi Janey! Thank you for the lovely feedback! We're so glad you love the doll and its cute bag. Attention to detail and quality are what we strive for! Have a ncie day!💕

Oceniono na 5 z 5

I bought this doll for my one year old…

I bought this doll for my one year old granddaughter. The doll received lots of comments about how adorable and well made it was. I would definitely ordered another type in the future.

21 października 2024
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Odpowiedź od Leyadoll

Hi Joan! We're thrilled to hear that you enjoyed your purchase with us. Thank you for taking the time to leave us such a lovely review. Have a nice day!❤️

Oceniono na 1 z 5

Very disappointed

I was so disappointed in this doll. The doll its self seems fine but the clothes were cheap and not soft. I wish I hadn’t chose to have it personalized it was an ugly gold glitter iron on name that too was stiff and didn’t look good at all. I was also not happy to find out it came straight from China, my fault for not doing better research. Do not recommend.

1 grudnia 2024
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi Marla, we’re sorry to hear the doll didn’t meet your expectations and truly appreciate your feedback. Regarding the clothing, all our dolls are crafted with premium, child-safe materials designed to be gentle for little ones. The clothes are made to withstand play while maintaining a soft touch; however, we understand preferences may vary. If you have any concerns or specific requests, we encourage you to reach out to our customer service team. Additionally, if you have specific personalization color preferences, please let us know, and we’ll do our best to accommodate your needs. We’re always here to help improve your experience with us! 💕

Oceniono na 1 z 5

I ordered a leyla doll from an…

I ordered a leyla doll from an Australian website and it is being shipped from Hong Kong . Will return when received. This is false advertising.

8 grudnia 2024
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi Jodi, sorry for the confusion. We're actually based in Hong Kong, and the website adjusts the currency to match your location for convenience. We pride ourselves on providing top-notch products and service, so if you have any questions or need assistance, feel free to reach out to our customer service team at help@leyadoll.com. 😊

Oceniono na 5 z 5

I love the softness of this doll

I love the softness of this doll. Very well made. Definitely worth the $$. Received product in a timely matter. I was so happy with the quality of this doll that I purchased another for my grand niece. Thank you for creating such a beautiful doll.

25 listopada 2024
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi Danita, we're thrilled to hear that you enjoyed your purchase with us. Thank you for taking the time to leave us such a lovely review. Have a nice day!🥰

Oceniono na 5 z 5

I have ordered several dolls and few…

I have ordered several dolls and few other items (blankets and stuffed animals) and every single purchase has not disappointed. Each item has been well crafted with amazing materials, colors, and details. I love gift-giving from this site for my friends' children because the items are of great quality, the children and babies love them, and a portion of proceeds is donated to help other children obtain a new "smile".

25 listopada 2024
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi Mary! Thank you so much for your lovely feedback! It warms our hearts to hear how much joy our dolls and other items bring to you and the little ones you gift them to. 💖You're spreading smiles in every way possible—thank you for being part of our mission! 🥰

Oceniono na 5 z 5

These are the sweetest dolls

These are the sweetest dolls. They are soft and teething friendly. I bought this cutie for our 3 month old granddaughter. Just perfect for her.

5 grudnia 2024
Opinia niezależna
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Odpowiedź od Leyadoll

Hi Doreen! That's so sweet! I'm sure your granddaughter will love it! It's always special when you can get something so cute and safe for the little ones. Have a nice day!💕

Oceniono na 3 z 5

I placed an order and didn’t receive a…

I placed an order and didn’t receive a confirmation email or any updates about the order. The company were not very helpful at looking into it and I started to log the issue with my bank to get a charge back. My order then eventually appeared three weeks later. The item looks to be good quality and will make a nice gift for a child’s Christmas. Not sure it was worth the hassle though!

21 listopada 2024
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi Gioneil, sorry to hear about the trouble with your order! To help resolve this quickly, can you provide more details like the date of the order, what products you purchased, and a screenshot of the payment? Customer service will need that to locate your order and sort things out for you. Thanks for your help!😘

Oceniono na 5 z 5

Beautiful doll

Beautiful doll. It is perfect for my 8-month-old for her Christmas present. The doll is great quality and the name personalisation is very well done

11 października 2024
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi Kirstie! I bet your little one will be so thrilled to have such a special gift for Christmas. Thank you for taking the time to leave us such a lovely review. Have a nice day!🥰

Oceniono na 5 z 5

Beautiful dolls

Beautiful dolls. I currently have 2. A slight manufacturing issue with the first doll but the customer service I received was great! They responded same day to help with my issue and resolved the problem. Would highly recommend. Cant wait for my baby girl to have them

3 grudnia 2024
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi Alysha! It's always wonderful to hear from happy customers like you! Thank you for your support and for letting us know that we're doing things right. Have a nice day!❤️

Oceniono na 5 z 5

Customer service resolved my issue

Customer service resolved my issue

12 listopada 2024
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi there, so glad we could help resolve your issue! We strive to provide excellent service to all of our customers, and we're glad to hear that we hit the mark with you. Have a nice day!❤️

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