Leyadoll Recenzje 

1243
Wynik TrustScore: 4 na 5

4,1

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

As an online shopper I was nervous about ordering a Leya doll. I was worried about the quality, the sizing and the overall design of the doll. THIS review is an HONEST review.....the Leya baby doll wi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

These are beautiful customised dolls and my kids love them. They recently made football versions as well. Love the quality as well. Delivery will take time due to customisation and handling etc. we we... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We ordered the doll as a first birthday gift for our granddaughter, Paz. My husband an avid soccer fan noted there was a player, Nico Paz on Argentinas team. The personalization, number on the shorts,... Zobacz więcej

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Oceniono na 1 z 5

Avoid!!! Very poor service and never actually received the item but when questioning them I was just getting ignored and told completely different story. I wouldn't believe how dismissive they wer... Zobacz więcej

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Napisane przez firmę

We Offer the Best Personalized Doll for Babies & Toddlers.


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4,1

Dobra

Wynik TrustScore: 4 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,1

Wszystkie recenzje

(1243)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 96

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Oceniono na 5 z 5

Happy Repeat Customer

I have purchased several dolls from Leyadoll for my grand daughters and grand son. They are all amazing qualit and sweet little treasures for My babies. My grand babies love them and so do I.

9 grudnia 2024
Opinia niezależna
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Odpowiedź od Leyadoll

Hi Heather! That’s so wonderful to hear! 🥹💕 Thank you for choosing us for your precious grandbabies—nothing makes us happier than knowing they adore their dolls! Sending lots of love to you and your little ones. 🩷✨

Oceniono na 4 z 5

I really like the doll a lot

I really like the doll a lot! They were fast to communicate after the purchase, but it was very frustrating to wait as long as I had to wait. If i had known ahead of time this was coming from China I would not have purchased because of how long it takes for things to arrive from there. However, because of the product and communication I gave them 4 stars.

5 lutego 2025
Opinia niezależna
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Odpowiedź od Leyadoll

Hi Barbara! Thank you for your honest feedback! We totally understand how frustrating the wait can be, and we truly appreciate your patience. We’ll keep working on improving our shipping times to make the experience smoother. So happy you love the doll! 💕

Oceniono na 5 z 5

Great product and would buy again!

I bought the Cherry doll for our granddaughter. I can't wait to give it to her for her birthday! This doll is well-made and I appreciate that it's safe for babies. She's so cute with her little pigtails! Shipping was a bit of a wait, but it was packaged well.

2 grudnia 2024
Opinia niezależna
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Odpowiedź od Leyadoll

Hi Larinda! Thank you for sharing such lovely feedback! 🥰 I'm sure your granddaughter will absolutely adore her Cherry doll! Apologies for the shipping wait; we’ll keep working on improving that. Hope her birthday is extra special with her new doll! 🎉🎁

Oceniono na 5 z 5

Adorable doll

Adorable doll. Great quality. Bought the book with mini doll as well and daughter loves it. Great gift.

5 stycznia 2025
Opinia niezależna
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Odpowiedź od Leyadoll

Hi Arielle! So happy to hear that! 🥰 We’ve packed so many fun, interactive features into the soft book, and I’m sure your little girl will have the best time exploring and playing with it! Have a nice day!💕

Oceniono na 5 z 5

This is the 2nd one in just over 2 yrs…

This is the 2nd one in just over 2 yrs our granddaughter loves them.so much poor old dolly gets taken everywhere

25 grudnia 2024
Opinia niezależna
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Odpowiedź od Leyadoll

Hi Michaela! Thank you so much for sharing! 🥰 It’s so sweet to hear how much she loves her doll—sounds like it’s her perfect little best friend and partner-in-adventure! Have a nive day!💕

Oceniono na 1 z 5

DONT ORDER

I placed my order on November 14, 2024 and up until now I still haven’t received it. I contacted them around the first week of December and asked for an update regarding my order. They said that it’s with Canada Post and since Canada Post has a strike issue going on, there’s going to be a delay with the delivery but it’s in their warehouse. I understood that and i’ve been patient. I contacted them again the next few days and asked if I’ll receive my order before Christmas as it’s supposed to be my christmas present for my nieces. I ordered 2 Personalized Sakura Dolls. They replied to me with the same response they gave me the first time “canada post strike issue”. I asked if there’s any chance they can be in contact with Canada Post and i’ll just pick it up at their warehouse. They didn’t answer this and said they’ll send a new one with a different courier. They did send a new one on December 11, and the tracking number says “Arrived at Sorting Center” on December 19. I contacted them on January 1st and asked if I will ever receive my order as it’s new years already! They replied with the same response they gave me “delay with the courier”. I said it doesn't matter anymore and I’d like to get a refund but they didn’t want to give me a refund. I’ve been understanding and patient since the very beginning but I think 2 months of waiting for an order is too much! Refunding my money is the least they can do for this situation. Don’t order from this shop unless you want to deal with this kind of problem!!

16 stycznia 2025
Opinia niezależna
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Odpowiedź od Leyadoll

Hi Francine! I’m so sorry for the inconvenience caused. Due to the recent Canada Post national strike, the backlog of packages has caused significant delays in both the in-transit and pick-up processes. I assure you that this is a rare situation, and we’ve passed feedback to our shipping courier to help reduce delays in the future. Our customer service has contacted you regarding the issue mentioned in your review, and we’d love to provide proper solutions for you. It would be really appreciated if you could kindly check our email from help@leyadoll.com🌹

Oceniono na 5 z 5

Beautiful little doll

This beautiful little doll arrived on time and in perfect condition. It is for our new baby grandaughter. We are happy in the knowledge that it is safe for her to play with from a very early age. It will be lovely to add to her collection as she grows. Also lovely accessories to buy for her to enjoy.!

16 stycznia 2025
Opinia niezależna
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Odpowiedź od Leyadoll

Hi Pauline! That’s so sweet! I’m sure your new granddaughter will love it as she grows, and having safe, cute dolls to play with will be such a joy for her. Thank you for taking the time to leave us such a lovely review. Have a nice day! 💕

Oceniono na 5 z 5

We purchased the ‘A berry special day’…

We purchased the ‘A berry special day’ book for Christmas and we love it!
I have three girls 0-6yrs and they all love playing with it, it’s handy to take it out to resturants etc as it keeps them busy when we’re waiting. It’s beautifully made and lots of different activities to do. They also do a free personalisation too.
Would recommend and look forward to ordering more items in the future!

20 grudnia 2024
Opinia niezależna
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Odpowiedź od Leyadoll

Hi Siobhan! That sounds like such a hit with your girls! 🎉 I’m so glad they’re enjoying the book, and it’s awesome that it’s both fun and practical for those outings. Thanks for sharing, and I’m sure you’ll find even more perfect items for your family in the future! 😍

Oceniono na 5 z 5

Customer Service

Exceptional customer service to any query I had regarding my order.

15 stycznia 2025
Opinia niezależna
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Odpowiedź od Leyadoll

Hi Wendy! Thank you so much for the kind words! We're always trying our best to fulfill your expectations as much as possible. Have a nice day!🥰

Oceniono na 5 z 5

What a lovely doll

What a lovely doll . Ready for the granddaughter to grow up with and nice personalised name .. also in a bag which is nice

25 grudnia 2024
Opinia niezależna
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Odpowiedź od Leyadoll

Hi Paul! So glad you loved the doll! 💕 It's always special to have something personalized for your little one to cherish as they grow. Thank you for sharing! Have a nice day!🥰

Oceniono na 5 z 5

WE LOVE OUR LEYADOLL

WE LOVE OUR LEYADOLL! We have different styles sizes with the books too!
Thank you! Much love to all!
Rebeca 💗💙

7 stycznia 2025
Opinia niezależna
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Odpowiedź od Leyadoll

Hi! We're so glad that we could exceed your expectations! Thank you for choosing us and for taking the time to share your feedback.🥰

Oceniono na 5 z 5

Brilliant

I purchased 3 dolls one for my niece baby and the other 2 for my twin granddaughters
They were delighted lovely and soft and the names on them a lovely touch
Will be buying again

20 listopada 2024
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Odpowiedź od Leyadoll

Hi friend, that’s so wonderful to hear! 💖 We’re thrilled your niece’s baby and your twin granddaughters loved their dolls! Thank you so much for your kind words and for choosing us to be part of such a sweet moment.🥰

Oceniono na 5 z 5

As described

It is nice but smaller than expected

20 listopada 2024
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Odpowiedź od Leyadoll

Hi Holly! Thank you so much for your feedback! 🥰 We're glad you liked it. Our dolls are designed with little ones in mind, making them perfectly sized for tiny hands to hug and carry around with ease. We truly appreciate your feedback and will share it with our design team to consider for future updates. Thank you for sharing your thoughts with us! 😊💕

Oceniono na 5 z 5

Great dolls, but improve the packaging

I have purchased 5 dolls, and everyone was thrilled to receive them. The quality is outstanding. My only recommendation would be to improve the packaging. The dolls arrive in very tight shipping bags, and all of mine have looked like they were dropped from outer space, and are dirty. This needs to be much improved.

7 stycznia 2025
Opinia niezależna
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Odpowiedź od Leyadoll

Hi Mary! Thank you so much for your continued support and thoughtful feedback! 🌸 We're so glad to hear how much joy the dolls brought to your loved one.

We sincerely apologize for the condition of the packaging upon arrival. We’re addressing this with our team to ensure future orders are handled with the care they deserve. Have a nice day!🥰

Oceniono na 5 z 5

Great for my 1 year old granddaughter

Great for my 1 year old granddaughter! No hard parts and absolutely adorable! Very well made!

25 grudnia 2024
Opinia niezależna
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Odpowiedź od Leyadoll

Hi Sandi! We're thrilled to hear that you enjoyed your purchase with us. Thank you for taking the time to leave us such a lovely review. Have a nice day!🥰

Oceniono na 5 z 5

Shipping was prompt.

Shipping was prompt.
Book was even nicer than pictured, great quality.
Can’t wait to give this to my granddaughter for car rides, restaurants etc

3 grudnia 2024
Opinia niezależna
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Odpowiedź od Leyadoll

Hi Diane! It's fantastic to hear that you're happy with your purchase! Thank you for choosing us and for sharing your experience with others. Have a nice day!🥰

Oceniono na 5 z 5

Leya Doll

Bought the doll for my niece and was delighted with the excellent quality and service. Thank you

2 stycznia 2025
Opinia niezależna
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Odpowiedź od Leyadoll

Hi dear Shona, thank you for your kind comment! We're so glad to hear that. Have a nice day!💐

Oceniono na 5 z 5

This book I got is SO cute

This book I got is SO cute. My girl isn’t quite old enough to use it yet but I got it to work on fine motor skills when she hits that stage. Good quality book.

1 listopada 2024
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi Jayda! Your little one will love it when the time comes! For now, it’s great for early discovery and helping with skills like sight, sound, and touch. You picked such a perfect gift! 💕

Oceniono na 5 z 5

My little great granddaughter Maisy loves her Pudding baby girl.

My little great granddaughter Maisy, who will be 1 year old on Saturday, absolutely loves her cute little Leyadoll we gave her for Christmas.
She is an adorable little personalised Pudding baby girl and is very well made and I am really happy with quality and value for money. Thankyou so much Leyadoll.

25 grudnia 2024
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi Karen! Thank you so much for sharing, and a big happy birthday to sweet little Maisy! 🎉🎂 We're thrilled to hear she loves her Leyadoll and that you're happy with the quality—it means the world to us. Wishing you and your family so many more precious moments together! ❤️

Oceniono na 1 z 5

Order at your own risk!

I feel as if I have been scammed by this company. I was so excited to place my order for the book for my new granddaughter. However, tracking shows that it was delivered a week ago and it still has not showed up. After inquiring, the company provided me with a local tracking number so I can check with my post office, and proceeds to tell me that since it shows as delivered, they cannot be held responsible for any loss incurred! I’ve never been told that before from a legit company. What really made me suspicious is that the local tracking number is not valid according to USPS. I will be taking this up with my credit card company as fraud, and I will not be ordering the doll I had planned to get for her birthday. I am beyond frustrated!
UPDATE: I have reached out via email and have received no reply regarding a mixup with tracking numbers. The email I did receive is copied below, and I did call USPS and was told this is not a valid number.
"This is Leyadoll Customer Service, we regret your package has experienced a delivery failure. You can contact your local carrier at the provided phone number [1-800-ASK-USPS® (800-275-8777)] ASAP to arrange for the retrieval of your package. In the event that your parcel is not retrieved in a timely manner, Leyadoll cannot be held responsible for any loss incurred. Make sure to have your local tracking number [04102100000042100003344667] ready when contacting the carrier."

22 grudnia 2024
Opinia niezależna
Logo Leyadoll

Odpowiedź od Leyadoll

Hi there, I’m so sorry for the frustration this has caused you! There might be a mix-up with the tracking information since we work with multiple shipping couriers, and it may not actually be a USPS number. Please reach out to our customer service team via email or social media with your order details, and we’ll look into this for you right away. Apologies again for the confusion!

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