As an online shopper I was nervous about ordering a Leya doll. I was worried about the quality, the sizing and the overall design of the doll. THIS review is an HONEST review.....the Leya baby doll wi... Zobacz więcej
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As an online shopper I was nervous about ordering a Leya doll. I was worried about the quality, the sizing and the overall design of the doll. THIS review is an HONEST review.....the Leya baby doll wi... Zobacz więcej
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These are beautiful customised dolls and my kids love them. They recently made football versions as well. Love the quality as well. Delivery will take time due to customisation and handling etc. we we... Zobacz więcej
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We ordered the doll as a first birthday gift for our granddaughter, Paz. My husband an avid soccer fan noted there was a player, Nico Paz on Argentinas team. The personalization, number on the shorts,... Zobacz więcej
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Avoid!!! Very poor service and never actually received the item but when questioning them I was just getting ignored and told completely different story. I wouldn't believe how dismissive they wer... Zobacz więcej
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We Offer the Best Personalized Doll for Babies & Toddlers.
RM 2209, 22/F, 655 NATHAN ROAD, Moonkok, Hong Kong
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I have purchased several dolls from Leyadoll for my grand daughters and grand son. They are all amazing qualit and sweet little treasures for My babies. My grand babies love them and so do I.

Odpowiedź od Leyadoll
I really like the doll a lot! They were fast to communicate after the purchase, but it was very frustrating to wait as long as I had to wait. If i had known ahead of time this was coming from China I would not have purchased because of how long it takes for things to arrive from there. However, because of the product and communication I gave them 4 stars.

Odpowiedź od Leyadoll
I bought the Cherry doll for our granddaughter. I can't wait to give it to her for her birthday! This doll is well-made and I appreciate that it's safe for babies. She's so cute with her little pigtails! Shipping was a bit of a wait, but it was packaged well.

Odpowiedź od Leyadoll
Adorable doll. Great quality. Bought the book with mini doll as well and daughter loves it. Great gift.

Odpowiedź od Leyadoll
This is the 2nd one in just over 2 yrs our granddaughter loves them.so much poor old dolly gets taken everywhere

Odpowiedź od Leyadoll
I placed my order on November 14, 2024 and up until now I still haven’t received it. I contacted them around the first week of December and asked for an update regarding my order. They said that it’s with Canada Post and since Canada Post has a strike issue going on, there’s going to be a delay with the delivery but it’s in their warehouse. I understood that and i’ve been patient. I contacted them again the next few days and asked if I’ll receive my order before Christmas as it’s supposed to be my christmas present for my nieces. I ordered 2 Personalized Sakura Dolls. They replied to me with the same response they gave me the first time “canada post strike issue”. I asked if there’s any chance they can be in contact with Canada Post and i’ll just pick it up at their warehouse. They didn’t answer this and said they’ll send a new one with a different courier. They did send a new one on December 11, and the tracking number says “Arrived at Sorting Center” on December 19. I contacted them on January 1st and asked if I will ever receive my order as it’s new years already! They replied with the same response they gave me “delay with the courier”. I said it doesn't matter anymore and I’d like to get a refund but they didn’t want to give me a refund. I’ve been understanding and patient since the very beginning but I think 2 months of waiting for an order is too much! Refunding my money is the least they can do for this situation. Don’t order from this shop unless you want to deal with this kind of problem!!

Odpowiedź od Leyadoll
This beautiful little doll arrived on time and in perfect condition. It is for our new baby grandaughter. We are happy in the knowledge that it is safe for her to play with from a very early age. It will be lovely to add to her collection as she grows. Also lovely accessories to buy for her to enjoy.!

Odpowiedź od Leyadoll
We purchased the ‘A berry special day’ book for Christmas and we love it!
I have three girls 0-6yrs and they all love playing with it, it’s handy to take it out to resturants etc as it keeps them busy when we’re waiting. It’s beautifully made and lots of different activities to do. They also do a free personalisation too.
Would recommend and look forward to ordering more items in the future!

Odpowiedź od Leyadoll
Exceptional customer service to any query I had regarding my order.

Odpowiedź od Leyadoll
What a lovely doll . Ready for the granddaughter to grow up with and nice personalised name .. also in a bag which is nice

Odpowiedź od Leyadoll
WE LOVE OUR LEYADOLL! We have different styles sizes with the books too!
Thank you! Much love to all!
Rebeca 💗💙

Odpowiedź od Leyadoll
I purchased 3 dolls one for my niece baby and the other 2 for my twin granddaughters
They were delighted lovely and soft and the names on them a lovely touch
Will be buying again

Odpowiedź od Leyadoll
I have purchased 5 dolls, and everyone was thrilled to receive them. The quality is outstanding. My only recommendation would be to improve the packaging. The dolls arrive in very tight shipping bags, and all of mine have looked like they were dropped from outer space, and are dirty. This needs to be much improved.

Odpowiedź od Leyadoll
Great for my 1 year old granddaughter! No hard parts and absolutely adorable! Very well made!

Odpowiedź od Leyadoll
Shipping was prompt.
Book was even nicer than pictured, great quality.
Can’t wait to give this to my granddaughter for car rides, restaurants etc

Odpowiedź od Leyadoll
Bought the doll for my niece and was delighted with the excellent quality and service. Thank you

Odpowiedź od Leyadoll
This book I got is SO cute. My girl isn’t quite old enough to use it yet but I got it to work on fine motor skills when she hits that stage. Good quality book.

Odpowiedź od Leyadoll
My little great granddaughter Maisy, who will be 1 year old on Saturday, absolutely loves her cute little Leyadoll we gave her for Christmas.
She is an adorable little personalised Pudding baby girl and is very well made and I am really happy with quality and value for money. Thankyou so much Leyadoll.

Odpowiedź od Leyadoll
I feel as if I have been scammed by this company. I was so excited to place my order for the book for my new granddaughter. However, tracking shows that it was delivered a week ago and it still has not showed up. After inquiring, the company provided me with a local tracking number so I can check with my post office, and proceeds to tell me that since it shows as delivered, they cannot be held responsible for any loss incurred! I’ve never been told that before from a legit company. What really made me suspicious is that the local tracking number is not valid according to USPS. I will be taking this up with my credit card company as fraud, and I will not be ordering the doll I had planned to get for her birthday. I am beyond frustrated!
UPDATE: I have reached out via email and have received no reply regarding a mixup with tracking numbers. The email I did receive is copied below, and I did call USPS and was told this is not a valid number.
"This is Leyadoll Customer Service, we regret your package has experienced a delivery failure. You can contact your local carrier at the provided phone number [1-800-ASK-USPS® (800-275-8777)] ASAP to arrange for the retrieval of your package. In the event that your parcel is not retrieved in a timely manner, Leyadoll cannot be held responsible for any loss incurred. Make sure to have your local tracking number [04102100000042100003344667] ready when contacting the carrier."

Odpowiedź od Leyadoll
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