LexusPartsNow.com Recenzje 

686
Wynik TrustScore: 4.5 na 5

4,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Lexus Parts Now sold me the wrong front struts through their own online parts selection system, and I had no way of knowing until I sat down to install them by which point their conveniently short r... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Package arrived as expected, my new floor mats for my 2014 Lexus GS350 were flawless. Price was better than I could get on eBay. Great overall experience.

Oceniono na 5 z 5

Great service and no issue with the replacement part. Everything went exceptionally well from the order process to receiving the parts. Will use Lexus Parts in the future. Thanks.

Oceniono na 5 z 5

The parts arrived quickly, and the ordering process was simple and hassle-free. The prices were very fair, especially compared to the dealership. I’ll definitely be ordering my parts from here from no... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep samochodowy

Napisane przez firmę

Are you tired of searching for the perfect Lexus parts and accessories for your car? Look no further! With over a decade of experience, LexusPartsNow.com is your ultimate destination for genuine Lexus parts and accessories at the most competitive prices online.

Napisane przez firmę


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

686 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 88% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(686)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 301

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Outstanding!

So far, your company has delivered the parts that I needed, and I have no complaints. The pricing is what really has my attention!

28 marca 2026
Oceniono na 5 z 5

I personally value the quality and how…

I personally value the quality and how fast the store ships out the merchandise. If something breaks or needs replacement, I want to get it done as fast as I can. Lexuspartsnow means just that, NOW, the part was sent to me faster than other companies, and I love that, so thank you.

28 marca 2026
Oceniono na 5 z 5

Reliable

Found the part quickly and easily. Shipped on time. Thank you for your prompt service!

26 lutego 2026
Oceniono na 5 z 5

Cheaper than local dealer

Cheaper than local dealer. The wait time was a little bit, but I know it all depends a parts network.

I am appreciative of other places able to get cost plus percent prices (discount) I use to get when working at a dealer.

Thank you for your service. For any future customers reading this, please use OEM parts, your car will last longer.

28 marca 2026
Oceniono na 1 z 5

POOR CUSTOMER SERVICE? Overcharge for shipping and common parts not available.

POOR CUSTOMER SERVICE

25 marca 2026
Opinia niezależna
Logo LexusPartsNow.com

Odpowiedź od LexusPartsNow.com

Thank you for your feedback.
We sincerely apologize for the inconvenience you have experienced.
We take all feedback seriously and strive to improve our customer service. We have requested more information on Trustpilot, please take your time and answer in detail as much as possible, so we may look into your concerns further. Thank you!

Edit:
It has appeared like the reference number provided is not one of our order numbers. It has been a few days since we requested more information, we understand how busy every customer is and we value your time. We strongly urge you to provide order information so we may investigate and assist you further. Thank you!

Oceniono na 1 z 5

I purchased two parts for my GX 470

I purchased two parts for my GX 470. One was a steering rack assembly, and the other was CV axles. Everything seemed fine upon installation, but after a drive test we found out the steering rack was faulty and internally bent, causing it to never hold alignment and can’t turn left all the way. Filed an RMA request to warranty the item through Lexus parts now on January 7, 2026. It is now March 24th and Lexus parts now has still not warranted the item. I have called them over 60 times and messaged them via their chat through the RMA process dozens of times. They ask me the same questions over and over again and keep telling me they submitted the claim to “ upper management” with nothing ever getting done. If you’re getting a throwaway part, you don’t necessarily care about replacing they might be an OK vendor to buy from but if you are buying a part that you would want to warranty if it fails, stay away. They are not transparent in their process and give you no information on timelines or what the process entails to Warranty their part. Also, when I took the Lexus to the dealership for them to provide proof, the part failed (mandatory for the RMA process), the Lexus dealership told me it was not a Lexus part so that is very concerning.

7 stycznia 2026
Opinia niezależna
Logo LexusPartsNow.com

Odpowiedź od LexusPartsNow.com

Thank you for your feedback.
We sincerely apologize for the inconvenience you have experienced.
We take all feedback seriously and strive to improve our customer service. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.

Oceniono na 1 z 5

Don’t order parts from Lexus outlet

Don’t order parts from Lexus outlet! Tried to purchase a front end license plate holder, they sent me the wrong piece and wouldn’t respond to the emails. We didn’t know it was the wrong piece until we took it the dealership and they told us the bracket was for a spare tire. Lexus is a high end brand…very disappointed to have this experience.

17 września 2025
Opinia niezależna
Oceniono na 1 z 5

If I could leave 0 stars i would

If I could leave 0 stars i would, they sent me a defective fuel pressure sensor and would not exchange or refund the defective part without taking the vehicle to get diagnosed. The cost of a diagnostic fee would cost as much as the part itself! I spoke to their customer service and they are a joke, the supervisor Nancy would not do anything to make it right. I will not be doing business with this company, save yourself a headache when they mess up because they won't do a thing for you.

Update: They reached out to me to ask me to take down my review. That does not resolve the issue. Do not do business with them!

16 marca 2026
Opinia niezależna
Logo LexusPartsNow.com

Odpowiedź od LexusPartsNow.com

We apologize for the inconvenience but truly appreciate you bringing this to our attention.
This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.

Oceniono na 3 z 5

The part fits fine, but no screws included

The part fits fine, but there were not any screws included

28 lutego 2026
Logo LexusPartsNow.com

Odpowiedź od LexusPartsNow.com

Thank you for your feedback! We appreciate you taking the time to share your experience. We're glad to hear some things went well, but we also understand there were areas that could have been better.
We’re always looking to improve, so your input is valuable and helps us do just that.

Doświadczenie Trustpilot

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