I placed an order on 06.02.19 the estimated delivery was 11.02/18.02 19 as it had not arrived I emailed Lesara who altered the status of my order to shipped, but when I tried to check the tracking num... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered a pair of fitness boots, they arrived within the stated delivery time of I think was 3-7 days, they are fantastic! Very comfortable! I wouldn’t hesitate to order from Lesara again or to recom... Zobacz więcej
Reakcja na opinię
Beautiful Knife Set Ordered a knife set from them because we don't seem to have things like this is England, the product is fantastic colour, style, workmanship and the customer service brilliant... Zobacz więcej
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These sandals arrived & were worn on the hottest day of the year (so far), never known a new pair of shoes not to rub or hurt my feet in such hot weather! So comfortable, already bought boots & traine... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Founded in Berlin in 2013, Lesara, a pioneer in Agile Retail, is an international fashion & lifestyle online store. At Lesara, we take online retail to the next level by using in-house expertise to identify and analyse emerging trends. Thanks to an integrated supply chain, our customers across Europe can access latest trends faster and at unbeatable prices. They can choose from a diverse selection of daily new products. We promise our customers an inspiring online shopping experience with first-class customer service, safe & easy payment methods, quick deliveries and top quality products at the best price!
Dane kontaktowe
Schicklerstraße 5-7, 10179, Berlin, Niemcy
- service@lesara.co.uk
- lesara.co.uk
4,1
Dobra
47 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Quick delivery and good quality
24 listopada 2017
Opinia niezależna
Odpowiedź od Lesara
Hi Jane,
glad to hear that you're happy with Lesara! :)
Best
Annie from Lesara
Bought five items in the past all of …
Bought five items in the past all of good quality reasonably priced and always delivered on time
12 listopada 2017
Opinia niezależna
Odpowiedź od Lesara
We aim to please! Thank you very much for your feedback!
Best regards,
Annie from Lesara
Easy website & quick delivery keeping …
Easy website & quick delivery keeping me informed of arrival - thank you
12 listopada 2017
Opinia niezależna
Odpowiedź od Lesara
We’re very glad you’re happy with your experience!
Best regards,
Annie from Lesara
Ordered a lovely star jumper from you
Ordered a lovely star jumper from you . However it was very generous in size I just wanted to swap it for smaller size . This is not an easy process as I have to send it back and reorder a new one which means more postage to be paid by me.
Wish You could find an easier way.
Many thanks
Donna xx
4 listopada 2017
Opinia niezależna
Odpowiedź od Lesara
Hello,
Please accept our genuine apologies for the inconvenience. Please contact us at service@lesara.com - we will be happy to assist you further!
Best regards,
Annie from Lesara
Very good value for money
Very good value for money. Delivery quick also.
Bought a few things, was sceptical at the beginning because of the very reasonable prices. No need to worry. Will be looking out for more if your value for money items.
3 listopada 2017
Opinia niezależna
Odpowiedź od Lesara
Thanks for your review! We hope to see you shopping with us again in future!
Best regards,
Annie from Lesara
I ordered a dress from them fairly …
I ordered a dress from them fairly recently, it was far too small so I returned it by my Hermes courier. Have had no response from the firm at all about a refund, I then sent them an email to the customer service and have still had no reply,
Joy Bell.
27 października 2017
Opinia niezależna
I will order again reasonable prices …
I will order again reasonable prices came when it said`got a email when my order is coming very happy,looking on their site to order more stufff before xmas
25 października 2017
Opinia niezależna
Odpowiedź od Lesara
We’re really pleased to hear that! Thanks for your review!
Best regards,
Annie from Lesara
I love my wedges
25 października 2017
Opinia niezależna
Odpowiedź od Lesara
We aim to please! Thank you very much for your feedback!
Best regards,
Annie from Lesara
Foot heaven
Great prices and fast delivery. So pleased with the comfort of the trainers I ordered another pair plus a pairs of sandals and a pair for my Daughter in Law for Christmas
7 października 2017
Opinia niezależna
Odpowiedź od Lesara
Thank you very much for your kind words. We greatly appreciate your positive review!
Best regards,
Annie from Lesara
Very pleased with the jumpers .Didn't …have to wait long.
Very pleased with the jumpers .Didn't have to wait long. Thanks
7 października 2017
Opinia niezależna
Odpowiedź od Lesara
We’re very glad you’re happy with your experience!
Best regards,
Annie from Lesara
Excellent service thank you
26 września 2017
Opinia niezależna
Odpowiedź od Lesara
We aim to please! Thank you very much for your feedback!
Best regards,
Annie from Lesara
Good products .reasonable price .only …
Good products .reasonable price .only issue was with lack of information regarding delivery no tracking information makes it frustrating .
24 września 2017
Opinia niezależna
Odpowiedź od Lesara
Hi Cerina,
Thank you for taking the time to review us! We are glad to hear you are happy with our products. Regarding tracking information, our customers should always receive a tracking link to their email once the parcel reaches the destination country. We are sorry if this did not occur in your case. We will look into this to ensure you are always provided with the appropriate tracking information in future.
Best Wishes
Annie
Lesara Customer Care
Very pleased with the products that I …
Very pleased with the products that I have ordered, and timescale in which I've
received my order in.
21 września 2017
Opinia niezależna
Odpowiedź od Lesara
We aim to please! Thank you very much for your feedback!
Best regards,
Annie from Lesara
Lovely sandals
Sandals arrived ,very happy with the fit and style,very comfortable.
14 września 2017
Opinia niezależna
Odpowiedź od Lesara
We’re really pleased to hear that! Thanks for your review!
Best regards,
Annie from Lesara
(Ref 1100102154) Walking on Air Comfort
These sandals arrived & were worn on the hottest day of the year (so far), never known a new pair of shoes not to rub or hurt my feet in such hot weather! So comfortable, already bought boots & trainers, same result. It's highly likely I will not buy my shoes from a high street shop again! 10/10
12 lipca 2017
Opinia niezależna
Odpowiedź od Lesara
We greatly appreciate your positive review!
Best regards,
Annie from Lesara
Fabulous product (training shoes) …
Fabulous product (training shoes) delivered ahead of time. Website was difficult to navigate as I wanted the price in £s but would only give me €s. Apart from that , highly recommended.
29 czerwca 2017
Opinia niezależna
Odpowiedź od Lesara
We really appreciate your positive review!
Warm Regards,
Annie from Lesara
So comfortable 😃😃
These trainers are so comfortable , I will definitely order some more.
29 czerwca 2017
Opinia niezależna
Odpowiedź od Lesara
I’m really pleased to hear that! Thanks for your review!
Warm Regards,
Annie from Lesara
Not happy with product very flimsy …
Not happy with product very flimsy bathing suit top would not join up as clips sewn on were wrong ones! black mildew spot marks to white tank top of swim suit lower hem of top was not even hemmed and black top was not sewn over either? not impressed for £30 I was annoyed to say the least
29 czerwca 2017
Opinia niezależna
Odpowiedź od Lesara
Hello,
Thank you for your feedback!
I am very sorry that you were not completely satisfied with the quality of the products you received. Your feedback is valuable and helps us review and improve the quality of our products. Please contact us at service@lesara.com and we will come up with a solution to address your concerns.
Warm Regards,
Annie from Lesara
The items are value for money
28 czerwca 2017
Opinia niezależna
Odpowiedź od Lesara
Thank you for taking the time to review us!
Warm Regards,
Annie from Lesara
Odpowiedź od Lesara
Thank you very much for your positive feedback!
Warm Regards,
Annie from Lesara
Doświadczenie Trustpilot
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