Beckie Hardisty is a credit to Lemonaid Motor Legal. She was so helpful and dealt with my claim efficiently and without fuss. After taking details of my claim she transferred me to Autoglass and they... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Chloe, helpful, patient and thorough. My only criticism the inevitable phone delay before getting through! I thought afterwards that it would be helpful to have a message whilst waiting to connec... Zobacz więcej
Reakcja na opinię
Mollie Wright made what could have been a tedious and irksome process following a collision yesterday a pleasant and productive experience. She listened to my comments and where necessary asked me t... Zobacz więcej
Reakcja na opinię
I found the initial call handler, Lizzie Hewitt, to very polite, friendly and a pleasure to deal with. As well as being sympathetic she was very helpful. Unfortunately the transfer to Highway Insu... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Ubezpieczenia wypadkowe
- również w kategorii:
- Agencja ubezpieczeń komunikacyjnych
- Usługi prawne
O Lemonaid Motor Legal Ltd
Napisane przez firmę
Our Mission
We believe in directly energising and impacting an insurer partner proposition to their policyholders through driving a forward-thinking end-to-end motor claims solution. That’s why we trust in harnessing market-leading technologies and applying a human approach to continuously develop and deliver seamless, best-in-class service to drive results, retention, and renewals for our business partners.
Napisane przez firmę
- We are committed to delivering the 5* service we believe our clients deserve.
- We understand that being involved in a road traffic accident can be stressful and overwhelming. Our dedicated staff are here to monitor and manage your claim, efficiently and effectively so you don't have to.
Dane kontaktowe
Unit A06 Magna 34 Business Park, S60 1FG, Rotherham, Zjednoczone Królestwo
- 02038790727
- info@lemonaid.legal
- lemonaid.legal
Seamless end to end claims management.
4,8
Doskonała
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 88% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
So friendly and helpful and genuinely care.
Everyone I spoke to were so lovely and helpful in a pretty stressful situation. I dealt with KerryAnn for most of my claim and she was absolutely spot on, got the info she needed but was patient and answered all my questions and concerns. She was also very quick to respond which was really helpful. Thank you.
20 sierpnia 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Karen,
Thank you so much for leaving such lovely feedback for Kerryanne.
We are so glad to see she was able to provide you with the 5 star service we pride ourselves on. We know making a claim can often be daunting and stressful and we are so happy that you felt in good hands with Kerryanne.
Many Thanks
Lemonaid Motor Legal Ltd.
I contacted my insurance company after…
I contacted my insurance company after a collision, my call was answered by Joey, he is very professional and talked me through all the legal matters, he put my mind at ease after a very hectic day, he dealt with all my questions and helped me understand the process of my claim.
26 sierpnia 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Happy26,
Thank you so much for leaving such a lovely review for Joey.
We are so glad to see that he has been able to provide the 5* star service we pride ourselves on from the get go.
Many Thanks,
Lemonaid Motor Legal Ltd.
A very efficient and helpful…
A very efficient and helpful service..Jonathan Mason endevoured to obtain "loss of earnings" from a third party. His efforts, despite a reluctance from the other insurers, ensured i was paid the monies owed. Would highly recommend.
19 sierpnia 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Barry ,
Thank you so much for leaving such a lovely review for Jonathan.
Loss of earnings can be quite tricky to get a Third-Party Insurer to pay and we are so glad to see that he has been able to provide the 5* star service and get you the monies you were owed.
Many Thanks,
Lemonaid Motor Legal Ltd.
Really easy to deal with even though I…
Really easy to deal with even though I hung up on them.
Good service throughout.
14 sierpnia 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Henry,
Thank you for leaving us such a lovely review.
We are so pleased to see we were able to provide good service throughout for you.
Many Thanks,
Lemonaid Motor Legal Ltd.
Impressively supportive company
This impressively supportive company takes the insured victim through the process of getting the vehicle repaired, and ensuring that all the legal work is completed as painlessly as possible. The staff are invariably helpful, knowledgeable and willing to assist stressed clients. Their communications were all in good time and frequent enough to enable me to keep up with exactly what was happening and when stages were completed. I hope I never need them again, but I won’t be bothered if I do because I have full trust in their service and the staff who work for them.
10 sierpnia 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi LB,
Thank you for such fantastic feedback! We know how stressful making a claim can be, so hearing that our team made the whole process feel clear, supportive and as painless as possible means a lot to us. Hopefully you won’t need us again , but if you do, we’ll be right here!
Thanks,
Lemonaid Motor Legal Ltd.
Very helpful
11 sierpnia 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Customer,
We are so happy to hear you found out handlers very helpful.
We know making a claim can sometimes be quite daunting so we are so glad to see we have been able to provide you with the 5* service we pride ourselves on.
Many thanks,
Lemonaid Motor Legal Ltd.
My point of contact Chloe Gamez was…
My point of contact Chloe Gamez was very thorough.
I was happy with my courtesy car.
A quick turn around in the repair.
All around was a great service
21 lipca 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Robert,
Thank you for leaving such a lovely review for Chloe. We know that nobody wants to be in a position to make a claim, but we are so glad to hear that you received the 5* service from start to finish we pride ourselves on.
Many Thanks,
Lemonaid Motor Legal Ltd.
Jonathan from lemonade have been very…
Jonathan from lemonade have been very helpful with handing my road accident from start to finish thank you so much
10 /10
14 sierpnia 2025
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Imarjot,
Thank you so much for leaving such a lovely review for Jonathan.
We are so glad to see that he has been able to provide the 5* star service we pride ourselves on from the get go.
Many Thanks,
Lemonaid Motor Legal Ltd.
Satisfied customer
The staff was very polite, compassionate and empathetic with my specific situation in mind. They act quickly and knew their job well. Their customer service was superb which ultimately left me satisfied.
5 sierpnia 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Rushell,
Thank you for this lovely review! We're delighted to hear that you found our team helpful and the process professional, quick, and easy to follow. Keeping our clients informed every step of the way is something we pride ourselves on, so it's great to know this made a positive difference to your experience.
Many thanks,
Lemonaid Motor Legal Ltd.
Excellent service
Young lady i spoke to was very efficient she understood how upset I was and went through information very methodicaly explaining everything as we went along ,taking her time to reassure me and explaining what would happen next.
31 lipca 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Karen,
Thank you so much for taking the time to share your experience. We're delighted to hear that we were able to support you with such care and professionalism during what we know can be a stressful time. We are thrilled to hear the handler explained everything clearly, took the time to check you had all the information you needed, and helped put your mind at ease.
Many Thanks
Lemonaid Motor Legal Ltd.
Mollie was fantastic!
30 lipca 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Liam,
Thank you for your wonderful review for Mollie.
We are so happy to hear you had such a great experience.
That's the type of service we always aim to provide.
Many thanks,
Lemonaid Motor Legal Ltd.
Lizzie dealt with my accident claim…
Lizzie dealt with my accident claim very well and covered all aspects helping me throughout very professional service
27 lipca 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Vanessa,
Thank you so much for this lovely review of Lizzie.
We are so happy to see that she was able to provide you with the excellent service we pride ourselves on.
Many Thanks,
Lemonaid Motor Legal Ltd.
Called on phone
I spoke to a lady called mollie .
She handle my phone call in a great manner and helped me through the process brilliantly.
30 czerwca 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Gary,
Thank you for leaving us such a lovely review.
Your feedback has been shared with the whole team and we are so pleased to see we were able to make the process easy and straightforward for you.
Many Thanks,
Lemonaid Motor Legal Ltd.
Lizzie Hewitt handled my claim at the…
Lizzie Hewitt handled my claim at the very start. She’s very professional and calming. Helped me every way needed and was very much appreciated. Thank you for your help!
24 lipca 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Customer
Thank you so much for leaving this glowing review of Lizzie's service.
We know nobody ever wants to be in a position to have to make a claim but we are so glad to see Lizzie was able to make the claims process a good one for you.
Many Thanks,
Lemonaid Motor Legal Ltd.
Cienna was very helpful and efficient…
Cienna was very helpful and efficient and patient.
23 lipca 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Christine,
Thank you so much for this lovely review of Cienna.
We are so happy to see that she was able to provide you with the excellent service we pride ourselves on.
Many Thanks,
Lemonaid Motor Legal Ltd.
Excellent Claim Management
Excellent service.
Took accurate details of RTA, checking where required.
Organised replacement vehicle and repair of mine.
Certainly recommend this accident management company.
29 czerwca 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi John
Thank you for leaving such a lovely review. We know that nobody wants to be in a position to make a claim, but we are so glad to hear that you received the 5* service from start to finish we pride ourselves on.
Many Thanks,
Lemonaid Motor Legal Ltd.
Cienna made the processing of my claim…
Cienna made the processing of my claim easy by being friendly, informative, understanding and efficient. Thanks again.
21 lipca 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Ebrahim,
Thank you so much for leaving such a lovely review for Cienna.
We are so glad to see that she has been able to provide the 5* star service we pride ourselves on from the get go.
Many Thanks,
Lemonaid Motor Legal Ltd.
Zain Akhtar was very supportive and…
Zain Akhtar was very supportive and helpful throughout the process he was very helpful and consistent providing me with good support and advice .
9 lipca 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Mohammad,
Thank you so much for leaving such a lovely review for Zarin.
We are so glad to see that she has been able to provide the 5* star service we pride ourselves on from the get go.
Many Thanks,
Lemonaid Motor Legal Ltd.
The lady in question was really helpful…
The lady in question was really helpful and patient with me. She went through everything and explained what was going to happen next. Brilliant 👏
18 lipca 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Mr Gater,
Thank you for leaving such a lovely review.
We understand that making a claim can be daunting and we are so happy to see that Kerry was able to provide you with the 5* service we pride ourselves on.
Many Thanks,
Lemonaid Motor Legal Ltd.
Mollie was very kind and helpful
Mollie was very kind and helpful. Thank you very much
16 lipca 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Erdinc,
Thank you so much for this lovely review of Mollie.
We are so happy to see that she was able to provide you with the excellent service we pride ourselves on.
Many Thanks,
Lemonaid Motor Legal Ltd.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.