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Oceniono na 5 z 5

Bought several bags from The Leather Satchel Company over the past few years. Each bag is excellently made with very high quality leather by outstanding craftsmen. Highly recommended.

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Oceniono na 5 z 5

The Leather Satchel Company has been an absolute DREAM to work with! I highly recommend them to craft the handbag of your dreams. The ordering process was easy and the options were plenty! The communi... Zobacz więcej

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Oceniono na 5 z 5

My bag is exactly what I wanted. The quality is excellent. The attention to detail is meticulous! They went through the details of what I required to ensure that I received exactly what I wanted. I am... Zobacz więcej

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Oceniono na 5 z 5

I have bought a number of items from The Leather Satchel Co and each one has been beautifully made with quality materials and the colours closely match those on the website. In addition I have fou... Zobacz więcej

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Informacje dotyczące firmy

  1. Producent wyrobów skórzanych
  2. Sklep z torbami i walizkami
  3. Sklep z walizkami i torbami
  4. Sklep z torebkami
  5. Sklep z wyrobami skórzanymi

Napisane przez firmę

The Leather Satchel Co. are England's oldest surviving satchel maker. While specialising in classic shapes; such as satchels, music bags and saddlebags; they have a wide diversity of bags from modern cross-body bags, saddlebags and totes.


Dane kontaktowe

5,0

Doskonała

Wynik TrustScore: 5 na 5

798 recenzji

5 gwiazdek
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2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

I can recommend this company highly…

I can recommend this company highly enough . The customer service was the best that I have ever experienced and the satchel bought for my daughter’s birthday was of the highest quality . The craftsmanship was of an excellent standard with exceptional attention to detail . I will use the company again.

31 października 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Thank you, Helen.

We’re really glad the satchel made a special birthday gift for your daughter and that you were happy with the craftsmanship and detail.

It’s lovely to hear the service felt personal too -- remember us, we’ll be here whenever you’re ready for the next one.

Thank you again for taking the time to share such kind words.

Oceniono na 5 z 5

Ready for school!

As a teacher, I have always used a satchel as a school bag but an upgrade was long overdue. My new satchel arrived last week and I am looking forward to many years with my stylish and practical new school buddy. The whole purchasing process was simple and felt very personal, with regular contact from the company. They checked that my order fitted all my needs with regards to personalisation and possible additional features, and then kept me informed of progress and dispatch. My new satchel is stunning, the passion and skill of the craftspeople involved is evident, and it is built to last. It is especially lovely to know it was hand crafted in my home city of Liverpool! Thanks to the whole team!

31 października 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Thanks for taking the time to write this, Jane.

Using a satchel every day for school gives you a pretty clear sense of what works and what doesn’t, so it’s good to know this one feels like a proper step up rather than just a change. Taking the time to check the details and talk things through is part of making sure it fits the job it’s meant to do, especially when it’s going to be used day in, day out.

I’m glad knowing it was made here in Liverpool added something extra to that connection.

I hope it serves you well through many terms to come, and thanks again for the thoughtful feedback.

Oceniono na 5 z 5

Absolutely fantastic

Absolutely fantastic. I wanted a bag different from anybody else’s.
I contacted the company and Keith called me.
What a wealth of knowledge and experience.
I ordered my satchel to my choice of colour and leather.
It’s a beautiful piece of work.
Can’t recommend this company enough.

25 października 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Thank you, Mike. It was a real pleasure talking through your ideas and helping you shape something that’s completely your own.

We’re so glad the satchel turned out just how you imagined — unique in colour, leather, and character. Thank you for the kind words and for choosing to work with our little workshop.

Oceniono na 5 z 5

Superb service and amazing satchels

I have now bought three school satchels for my children. The service i have received has been exemplary and the satchels are amazing. The attention to detail, workmanship and quality of the satchels is plain to see and Keith has been committed to ensuring the satchels are exactly what the children wanted. I would thoroughly recommend The Leather Satchel Company and look forward to purchasing my leather bags in the future.

21 października 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Thank you, John.

It’s been a really wholesome pleasure helping to create satchels that your children can enjoy and grow with.

We’re really glad the craftsmanship and detail came through and that each one turned out just as you all hoped.

More importantly, it’s lovely to know they’re already part of your family’s story.

We’ll be here whenever you’re ready for the next leather sidekick to join the line-up in the family!

Oceniono na 5 z 5

I love this company

I love this company, I think their bags are my new obsession. Truly beautiful craftsmanship, amazing customer service and the packaging is above and beyond. I would rave about them all day if I could.

20 października 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Thank you Michelle.

What a lovely message to read!!!

We’re so happy to hear the bags have become a bit of an obsession, that way we know your going to love them and look after them! ❤

It’s great to know that across the board; craftsmanship, service, and packaging... everything stood out.

We think all the small things really do matter, at least to us, because altogether they add up to quite a bit.

Thank you for taking the time to share such kind words. ❤

Oceniono na 5 z 5

This is an excellent company

This is an excellent company. Their customer service is second-to-none and they always go the extra mile - or more! The quality of their products is superb- the workmanship is outstanding and the finished product is simply beautiful. I have purchased two satchels from them now and they will last forever - true heirlooms. It is so good to find and support such a fantastic British company.

20 października 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Thank you, Helen.

We’re so happy you’re pleased with your satchels and you can recognise the care we put into making them.

It really means a lot knowing you see them as heirloom pieces -- that’s exactly what we hope for... bags made to travel through life with you and last for generations.

Thank you for continuing to support a small British workshop that still makes things with traditional, tried and tested values.

Oceniono na 5 z 5

The best bag I own

Been using the bag a while now so I can give a proper review. Absolutely love it. Really well made and Keith was so lovely and helpful. Amazing customer service which is very rare

7 lipca 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Thank you Kate. We’re really glad the bag has settled into daily life so well and that it’s proving itself over time.

It’s lovely to hear it’s become your favourite and that you appreciated the personal service -- we always want people to feel looked after long after their bag arrives.

Thank you. 🙏

Oceniono na 5 z 5

Beau, unique et de magnifique qualité

J'ai beaucoup apprécié la possibilité de pouvoir commander un sac selon mes envies et besoins : modèle, forme, taille, couleur et plusieurs détails de mon choix (modifier la profondeur du sac, trouver un mode de fermeture adéquat...) Les échanges avec Keith ont été agréables et cordiaux, il a été de très bon conseil et j'ai apprécié ses propositions. C'est une relation personnalisée qui s'instaure et c'est vraiment hyper appréciable. On est loin du e-commerce anonyme et sans âme. J'ai reçu mon sac dans des délais parfaits, et il est magnifique ! Chaque fois que je le porte, je n'ai que des compliments car il est original et unique et l'on me demande souvent où je l'ai trouvé. Je ne peux donc que recommander The Leather Satchel Co. ! Je le garderai longtemps, c'est même le genre de sac que l'on transmet.

10 września 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Wow, merci infiniment pour ce magnifique message.

Ce fut un réel plaisir de travailler avec vous pour créer un sac qui vous ressemble vraiment.

Je suis ravi que votre petit compagnon en cuir attire déjà les compliments qu’il mérite.

Merci encore pour votre confiance.

Oceniono na 5 z 5

Birthday Gift

I ordered a briefcase satchel as a gift to myself for a special birthday and am delighted with it, so much so that I have ordered a second in a different colour. It is exactly as I had hoped, traditionally made but also stylish. The service from the company has been exceptional with frequent, friendly emails from Keith updating me on the progress of my order. He even processed it quickly to meet my deadline. Nothing but praise for the company!

9 października 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Thank you for taking the time to share this experience with us.

We’re so glad your little briefcase satchel made a fitting birthday gift to yourself. It’s always nice when someone chooses to mark a milestone with something special and handmade that’ll travel through life alongside them.

We’re delighted it felt both traditional and stylish, and that the updates along the way helped make everything feel more personal. Enjoy both of your satchels ... each is a little leather sidekick, ready to support you on every new adventure.

Oceniono na 5 z 5

Unbelievable customer service and product

Unbelievable customer service and a product hand made, properly, in Britain. I can’t rate my experience enough with this company.

8 października 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Thank you Matt. We really appreciate you taking the time to say that.

We make things a little differently from what you’ll find on the high street, using heavy leathers, thick threads, and crafting each piece so it's made to last.

Everything we create is made to be repaired, not replaced, so it can keep going long after most things would have given up.

Knowing this approach still resonates with people like you is really what keeps us going.

Oceniono na 5 z 5

Beautiful Craftsmanship and excellent customer service

I would highly recommend this company if you're looking for a bespoke design. I have been in contact with Keith for a few months now on some keyrings. He has been nothing short of excellent with top communication and efficiency.

6 października 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Thank you Sophie for taking the time to share this.

It’s been great working with you on the bespoke keyring designs and tweaking everything so they are just perfect for you.

We really appreciate your kind words about our "beautiful craftsmanship" and our "excellent customer service".

Thank you. 🙏

Oceniono na 5 z 5

Beautiful satchels

I bought two different size satchels, fast delivery and packed with absolute care, the satchels are so beautifully made I absolutely love them, one is for my daughter and I know she will love it too. I highly recommend The Leather Satchel company, thank you so much to an excellent five star plus company.

4 października 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Thank you Athena for taking the time leave a review.

We’re so pleased the satchels arrived quickly for you. It’s nice when people can feel the care in the way we make things and pack them so they arrive with you unharmed, and in perfect condition, etc.

Athena, it’s lovely to hear you’re happy with them, and we hope your daughter loves hers just as much as you love yours!

Thank you for the recommendation and for trusting us with something so special.

Oceniono na 5 z 5

Fabulous handmade product

We received two fabulous backpack satchels today! Wonderful quality and craftsmanship, beautifully made and which will become companion pieces for life. Arrived much quicker than expected and excellent service all round. Highly recommended. Thank you!

4 października 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Thank you so much for sharing this. We’re delighted to hear the two backpack satchels arrived safely and felt as special as you’d hoped.

It’s lovely to know the quality and craftsmanship stood out, and that they’ve already been welcomed as companions for life. Thank you again for the kind words and for recommending us.

Oceniono na 5 z 5

Stunning!

I just received my new 11” satchel and once again, I’m reminded of the attention to detail and craftsmanship The Leather Satchel Company delivers. The bag is stunning, simple, and of the highest quality materials and construction.

The icing on the cake is the packaging, which is charming and thoughtful.

I’m a repeat customer, and will continue to be.

While Keith may have competition in the “leather satchel” space, what he created is unrivaled. Bravo and thank you!

29 września 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Thank you Joanna. We’re delighted the 11” satchel felt stunning and true to the craftsmanship and detail we aim for.

It’s wonderful to hear the packaging added to the experience too. Your kind words about what we’ve built being unrivalled really mean a lot to us, and we’re grateful you continue to return to us.

Oceniono na 5 z 5

Would totally recommend The Leather Satchel!!

I bought two passport covers and not only these were amazing, but the packaging and service too! The Leather Satchel has a lovely team behind the brand, they put great attention to detail as well as care in what they do and it really shows in the final product!

28 września 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Thank you so much for taking the time to leave this review Violeta.

We’re so glad the passport covers felt special, and that the care and attention we put into them for you came through in your experience with us.

It’s so lovely to hear the packaging and service stood out too ... our small team will be delighted to know their effort was noticed. 😊

Oceniono na 5 z 5

Bespoke leather shoulder strap

It was a very positive experience buying a leather shoulder strap. Although it was a comparatively low value order, great trouble was taken to make sure that the strap met my requirements. Many thanks for the care and attention.

9 września 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Thank you Mark. We’re glad the strap worked out just as you needed. Whether it’s a small replacement piece for something that we didn't make or a full satchel, we always want to make sure the details are right, so it’s lovely to hear that came through.

We’ll always be here if you ever need anything else in the future.

Oceniono na 5 z 5

Incredible craftsmanship and customer service

This is quite possibly the most beautifully made bag I have ever bought. I loved the ability to customise it to make it really perfect for me - I added a back slip pocket and a longer strap. I was contacted by Keith after making the order and he made sure to verify my choices, ensuring that the bag was being made exactly to my needs. He was incredibly polite, understanding and helpful. When the bag arrived it was beautifully packaged and opening it was an experience with a letter outlining the company story and ethos and even a small complimentary gift added to the delivery. I've bought some expensive bags in my life including from top designers but never seen anything being made and delivered with such care and at such an affordable price. I don't think I could go back to Cambridge Satchel now when I know something better exists and can be made to my exact needs. I don't write many reviews but this company is special.

25 września 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Thank you Manca for taking the time to write this.

We’re so pleased the bag felt beautifully made and truly personal to you. We also believe those important little details, like being able to add slip pocket, or make the strap longer really do make it yours.

It was a pleasure to walk through your choices with you, and we’re glad the packaging and little touches helped make opening it feel like an experience in itself.

Your words truly mean a lot, so thank you. 🙏🏼 ...especially your comparison of our service to the big brands.

We’ll look forward to making more little leather sidekicks to go on adventures with you whenever you’re ready.

Oceniono na 5 z 5

Fantastic Perfect Satchels!!!

This is my third purchase from the Leather Satchel Co. and I thorough recommend them! From choosing a bag (in my case I love the satchels best!) to arranging delivery or getting support to make a bespoke bag, the process is easy and the team are so helpful. I love my satchels and I have a Festival Satchel which is a perfect small size and two 11inch satchels which are fab when you need to catty more. Everyone admires them when I use one. They also come in brilliant storage boxes and bags which means you can keep them clean and ready to use. I love these satchels! 😊

26 września 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Sarah, thank you for taking the time out of your day to tell us this!

It means so much to us that you’ve come back for a third time, and that the satchels have become trusty little leather sidekicks for you on different occasions.

It’s lovely to hear they’re admired when you’re out and about!

We love that, because secretly we know, that the compliments are about your overall aesthetic, and your 'look' and 'style' is reflection of you, and so these lovely comments are really compliment for you!

I'm glad you are finding the storage boxes and dust bags are helping keep your little sidekicks ready for every adventure.

We’ll be here to make the next one for you, whenever you feel like adding to your little entourage. 😊

Oceniono na 5 z 5

Brilliant quality and customer service

Quite by chance I came across this brilliant little company that is more or less on my doorstep and I didn’t know!
After seeing the quality of their products and the care they put into orders I think I am about to become a regular.
I was looking for personalised passport holders for 2 relatives after theirs were stolen. Keith and his small team came to the rescue and produced 2 beautiful holders within days which were monogrammed and gift wrapped. My relatives were absolutely delighted with them and were amazed by the quality of the leather and construction. I think Keith will be acquiring more new customers as a result!
Thank you Keith for the service you provide which definitely goes far more than an extra mile.
I don’t think it will be long before I’m in touch again 😉

19 września 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Thank you Julie. We’re so pleased we could help with the passport holders at short notice, and even more glad to hear your relatives were delighted with them after what happened.

It means a lot that you found us so close to home, and we’ll look forward to welcoming you back whenever the time is right. Pieces like this may be small, but they’re still made with the same care and detail as our satchels, each one carrying its own little story.

Oceniono na 5 z 5

Amazing bags, outstanding service

Ordered the broad leather backpack, which arrived and was so much more impressive than even the website pictures gave the impression of.

Was contacted by Keith, who checked on my requirements and made recommendations throughout the process.

A next level of customer service, which resulted in a bag which is the envy of everyone who has seen it, and I am sure will last me a very long time.

My first, but not my last purchase.

3 września 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Steve, thank you for taking the time to share your experience.

It's lovely to hear that the backpack exceeded what you’d expected from the photos! (The photos we do inhouse are really good - but we just haven't worked out how to capture 'the soul' of the bags in the photos - that special, immeasurable thing, that makes it magical, that you can only feel when you touch it and smell it.

I'm so glad the process felt personal and supportive along the way, that means a lot, that's what's at the heart of what we are about.

... and it's already turning heads! That's really cool! 😎

We’ll look forward to making the next one when the time comes. Built to last just like this one... another little sidekick to join your entourage for many years ahead.

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