Bought several bags from The Leather Satchel Company over the past few years. Each bag is excellently made with very high quality leather by outstanding craftsmen. Highly recommended.
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Bought several bags from The Leather Satchel Company over the past few years. Each bag is excellently made with very high quality leather by outstanding craftsmen. Highly recommended.
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The Leather Satchel Company has been an absolute DREAM to work with! I highly recommend them to craft the handbag of your dreams. The ordering process was easy and the options were plenty! The communi... Zobacz więcej
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My bag is exactly what I wanted. The quality is excellent. The attention to detail is meticulous! They went through the details of what I required to ensure that I received exactly what I wanted. I am... Zobacz więcej
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I have bought a number of items from The Leather Satchel Co and each one has been beautifully made with quality materials and the colours closely match those on the website. In addition I have fou... Zobacz więcej
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The Leather Satchel Co. are England's oldest surviving satchel maker. While specialising in classic shapes; such as satchels, music bags and saddlebags; they have a wide diversity of bags from modern cross-body bags, saddlebags and totes.
Unit 14b, Interchange Business Park, Wilson Road, L36 6JG, Liverpool, Zjednoczone Królestwo
I cannot rate this company highly enough.
I bought a 14" satchel in wrought iron and Keith checked every detail before the bag was made, he even replied on Boxing Day.
What more can I say? The bag is perfect and I love it

Odpowiedź od The Leather Satchel Co.
I was given a music bag for Christmas, and I had great pleasure in deciding over the samples. The colour choice is impressive, but what is more impressive is Keith’s eagerness to give one the perfect bag. When I mentioned some additions, he wrote detailed suggestions with clear photographic options. It could not have been clearer, with the result that I knew exactly what I was going to get. Even so, when the box arrived it was exciting to unwrap. The packaging is beautiful. I am so happy with my music bag. I just have to ensure that my playing does it justice. I love the heaviness of the metal bar. It is wonderful that the factory is here. The quality shows. Thank you, Keith.

Odpowiedź od The Leather Satchel Co.
Just bought my first Festival Satchel and I know it’s not going to be my last! The quality of the bag is wonderful, as was the whole shopping experience. Brilliant customer service!

Odpowiedź od The Leather Satchel Co.
I recently purchased a satchel as a Christmas present for my wife. I left it very late in the day to order, 13th December but still went ahead with fingers crossed I might receive it by Christmas.
I was contacted by The Leather Satchel Co on the day of ordering who explained that these bags are handmade however was given some assurance that I would receive the finished item in time.
The Leather Satchel Co kept me updated as to where they were in the process making a helpful suggestion about adding a handle and updates when the bag was dispatched.
I’m pleased say that I received the bag on 20th December and to say I'm happy with it is an under statement you can see and feel the quality of the finished article and I’m sure my wife will have many years happy use.
Andrew

Odpowiedź od The Leather Satchel Co.
I have just received my bag and I immediately fell in love with it. The bag itself is a timeless design and is extremely well made. What makes me wish I could give 6* instead of 5, is the fact these bags are handmade in Britain. It’s so rare these days to buy an item and feel the love, care and attention that went into making it and I really do hope they continue to make their products in this way - it just doesn’t compare to fast fashion. Also the updates and communication throughout was 10/10. I had a last minute design change request and needed my bag on a tight deadline and it was sorted out with no issues. I will definitely be a returning customer and will be recommending you to all my friends & family!

Odpowiedź od The Leather Satchel Co.
Again I can`t recommend the Leather Satchel Company enough - as a returning customer it is a pleasure to trust and relie on the fantastic customer service (many thanks to Keith !), the exeptional and outstanding quality of the satchels - and of course the choice of sizes, colours, extras,... This time I just wanted to add a handle, everything was taken care of to make sure I got exactly what I wanted to upgrade my beloved satchel. It is a treat to own a bag made by this experts, and a pleasure to deal with the lovely staff. Thank you !

Odpowiedź od The Leather Satchel Co.
Outstanding customer service!
We left ordering 18th birthday gifts a bit late, but Keith and team did everything they could to assist. They quickly responded to queries, provided advice, made the products and arranged delivery to happen in advance of birthday! The recipients were very happy with their gifts! 100% would recommend.

Odpowiedź od The Leather Satchel Co.
The staff are so friendly and helpful Keith one of the staff members showed me around the warehouse and should me what the satchels looked like and then we ordered one with him and then waited about a week and a half and picked it up. The staff put so much Detail in their satchels and had some many compliments about the satchel and people asking where it is from ordered another one before Christmas and can pick up soon love so much

Odpowiedź od The Leather Satchel Co.
I’ve just counted NINE bags from this fantastic company, in my house. All are different and all of them are beautiful! My most recent purchase is a small black leather satchel as a present for my mum. I ordered it a bit too late for her birthday, but I contacted the company and dealt with Keith, who was so helpful and provided the most fantastic service, and the bag arrived well within time! I can’t wait to give it to my mum on her birthday, she’s still using the one I got her 7 years ago, every day!

Odpowiedź od The Leather Satchel Co.
My husband commissioned the most beautiful satchel for my everyday use. The craftsman couldn't have been more helpful and obviously wanted me to love my bag as much as he had loved making it. The experience of buying, receiving and owning a beautifully crafted satchel is one that makes you feel special and gives me so much happiness every single time I use it.
If you want something special for a loved one that will only improve with time (and smells divine!), is specifically made to order in the UK, choose The Leather Satchel Company. I can guarantee that you won't regret it.
I ordered a replacement shoulder strap for a satchel from another company. The leather satchel company emailed me to ask for a photograph of the satchel to match the colour. The customer service was excellent particularly for a relatively small order. The strap is of excellent quality and I plan to order a bag from them in due course.

Odpowiedź od The Leather Satchel Co.
Absolutely outstanding service from start to finish. Keith and team truly went above and beyond to deliver an exceptional client experience. Their attention to detail, professionalism, and genuine care made all the difference. My client absolutely loved their travel gift set — it was beautifully and perfectly crafted. Highly recommended to anyone looking for personal or corporate gifts that exceed expectations.

Odpowiedź od The Leather Satchel Co.
From start to finish, my experience of ordering and customising a satchel was excellent. Having ordered a satchel for my granddaughter for her birthday, I was so impressed I decided to have a customised one for my birthday. The journey from my first ideas to final design by Keith, the Master Craftsman, was outstanding and part of my birthday experience. He interacted with me to meet the purpose that I had provided, in the final design.
My satchel and my granddaughter's arrived when promised, beautifully packaged. The quality of both is of the highest order. As a bonus, their products are designed and made in the UK.
I can't praise the company enough.

Odpowiedź od The Leather Satchel Co.
First time ordering from the Leather Satchel Company but will not be the last! Fantastic service from start to finish, high quality products and great value for money and hand made Britain!
We ordered a Briefcase Satchel and 2 bags. Fully customised to our requirements. Excellent communication through out the order process.
Just to add, all delivered on time and Fully tracked in beautiful packaging!
The care and attention to detail you simply will not get from mass produced products or large companies.
Thank you Keith and also to your fantastic team.
Truly amazing company!

Odpowiedź od The Leather Satchel Co.
Cannot speak highly enough of this company. The quality is perfect, the prices are cheaper than mass produced imported stuff and everything can be modified or personalised. The customer service is the best I have come across in a long while. I’m a happy shopper.

Odpowiedź od The Leather Satchel Co.
I have bought a 12" satchel, with adjustments made to suit my requirements.
The quality of the item is absolutely wonderful. Communication with them is first class; Keith has been lovely to deal with.
Furthermore, not only is this a British company, it also sources the materials within Britain.
I am now looking to order another bag.

Odpowiedź od The Leather Satchel Co.
So happy with my new bag , it is the second one I’ve bought- the first is four years old and not broken but a little worn - the quality is fantastic and I was able to choose different colours of leather so my bag feels unique

Odpowiedź od The Leather Satchel Co.
Once again The Leather Satchel Co did not disappoint. I received a beautifully made satchel & bag & can’t wait to use them. The craftsmanship is second to none & always a personal service. Keep up the great work.

Odpowiedź od The Leather Satchel Co.
Just received my medium portrait backpack. A wonderful quality product, exactly what I’ve been looking for. A great company to deal with. Fantastic knowledge and communication from the moment I showed an interest in making a purchase. A big thank you to you all, you’re doing a brilliant job!

Odpowiedź od The Leather Satchel Co.
The Leather Satchel Co. makes the most beautiful quality bags.
I am a returning customer and first bought a satchel and a music case from The Leather Satchel Co. in 2019 after much research and seeing their work online. I ended up loving my bags and using them so often that I came back to purchase two more bags in the same styles but in different sizes and colors.
These bags are not just handmade, but they are made uniquely for you. Keith and the team at the workshop really think on your behalf through every possible detail. There is nothing too small that will escape their attention. Keith sent me an email right after my purchase to confirm my choices, and recommended an upgrade to the clasps that I had chosen to ensure that my bag would stay properly closed with heavier items. Since I mentioned that I was a musician and used my bags to carry concert-sized scores, Keith also gave me more details on the measurements of the bags to ensure that I got the right one for my needs. The team even went as far as to think on my behalf that having a shoulder pad on the larger 15-in satchel that I purchased would make carrying heavy books around less of a burden on my shoulder. It's not just a handmade bag, but truly made and designed with you, the customer, in mind.
As for the bags themselves, they are the most beautiful quality -- the leather is buttery and thick and supple, the hardware is sturdy and durable, and the feel of it in your hand is really unlike anything else. And the craftsmanship is superior -- the stitching is beautiful, the fasteners open smoothly and close effortlessly. The bags I purchased back in 2019 still look and feel brand new, and I have never had any problems with them either, and I use them on a daily basis. I look forward to having many adventures with my bags for years to come. From a huge fan and loyal customer.

Odpowiedź od The Leather Satchel Co.
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