Leather Company Recenzje 

240
Wynik TrustScore: 3.5 na 5

3,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The sheepskin rug I recently bought from this company has completely exceeded my expectations. Excellent quality and the colour is exactly as described and matches the web picture perfectly. Very prom... Zobacz więcej

Oceniono na 1 z 5

Buyer beware! The after sales service from this company is appalling. Within months of buying a leather backpack for £709, the primary buckle broke rendering the bag useless. The so-called customer se... Zobacz więcej

Oceniono na 1 z 5

Ordered leather bomber jacket on 30.03.26, received tracking saying Royal Mail expecting the item. Royal Mail never received it and tracking has sat the same since 30.03.26. Contacted Leather Company... Zobacz więcej

Oceniono na 5 z 5

Have sent for 2 leather weekend bags from other companies. Both sent back the next day (really aweful quality). Just received the extra large weekend back from Leather Company.... absolutely fantastic... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca galanterii skórzanej

Napisane przez firmę

The Leather Company are the UK's best and premium suppliers of leather and sheepskin jackets, coats and bags for men and women. View our range. Also a large selection of luggage


Dane kontaktowe

3,3

Średnia

Wynik TrustScore: 3.5 na 5

240 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 23% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,3

Wszystkie recenzje

(240)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 25

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Wow, what fabulous service!

Wow, what fabulous service!
I have been treated to a beautiful leather travel bag for my birthday, my wife gave me the money and I ordered it from the Leather Company whilst they had their sale on.
Free delivery, ordered on Monday, arrived first thing Tuesday!
I am extremely pleased with the bag and also extremely pleased and impressed with the excellent service.
I would definitely use them again and would definitely recommend.

4 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

Ordered a leather jacket but sent it…

Ordered a leather jacket but sent it back as it was my fault ordering wrong size and requested new size. Correspondence was swift, informative and polite. There was a slight uplift in price as the new request was a couple of sizes bigger (No probs with that). On paying extra there seemed to be an issue with transaction going through. They were very apologetic and said it was their end that had an issue. On trying the payment another time with the same result the gentleman said he would waver the extra charge as good will.(Customer care with values)
Would highly recommend this company. Service exceptional

4 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

Very happy with purchase and service

Cannot fault this company, ordered a leather bag Wednesday afternoon and it came the very next morning. The bag is absolutely beautiful and looks very expensive, it is a gift for my friend and I just know she is going to love it. 😁

4 sierpnia 2022
Opinia niezależna
Oceniono na 3 z 5

going to send everything back

very fast free delivery. unfortunately going to send everything back. as not happy with quality of what i have ordered . coat is of unknown turkish origin. all the labels are written in russian.will have to pay for the return

11 lipca 2022
Opinia niezależna
Oceniono na 1 z 5

Very poor service…

Just bought white leather bag it had ingrained mark on the back so sent it back for refund..had to pay myself to send it back and only given partial refund and they wont respond to my emails...won't be using this company again....

15 czerwca 2022
Opinia niezależna
Oceniono na 5 z 5

Exceptional Company

Ordered the jacket on Friday, it was delivered on Monday and was exactly what I wanted. The quality of leather and the make/fit of the jacket is exceptional. I would definitely recommend and would buy from this company again. Prices are better than some on the high street without quality and service being compromised. Thank you. I love my jacket.

6 czerwca 2022
Opinia niezależna
Oceniono na 5 z 5

Great Company To Buy From

What a great company to buy from...my first time of using them, but definitely not my last!
Not only was the product of excellent quality, the service was first class too.
From ordering to delivering was less than 48 hours, and the whole process was seamless.
A lot of businesses could learn how to treat their customers, from Leather Company, and I only wish I could give more than the 5 stars allowed, because they certainly deserve it.

24 maja 2022
Opinia niezależna
Oceniono na 5 z 5

Cross-over leather handbag

I was very pleased with the cross-over leather handbag I ordered. The quality was excellent and the colour was perfect, exactly what I wanted. Prompt service and a great product.

19 maja 2022
Opinia niezależna
Oceniono na 5 z 5

Fantastic service!

The Leather Company are absolutely fantastic! My leather jacket is gorgeous. There was a slight fault in the lining of the pocket and the leather company couldn’t of been more helpful! Sent me a return label, repaired my jacket and had it back to me within a few days! The jacket is such high quality and what I’ve been searching for! I highly recommend this company, they’re great!

1 kwietnia 2022
Opinia niezależna
Oceniono na 5 z 5

Absolutely amazing !

Absolutely amazing !
Super fast delivery and beautiful products - can see them lasting for years and years and these are certainly investment pieces.
100% would recommend and will be coming back for more !

17 marca 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent service

Excellent service. I had to return a jacket as it was too small. Within minutes of receiving it, they had called me to discuss exchange options. The lady was very patient with me as I wasn't sure on the measurements. Although she said the replacement could take a couple of days to arrive, we got it the next day. Beautiful quality product as well! Highly recommended!!

21 lutego 2022
Opinia niezależna
Oceniono na 5 z 5

Top Company.

This was my second purchase from TLC, the first being last Nov. when I bought a 3/4 sheepskin coat.
The service each time has been excellent. The quality of the goods 100% with Shy, the manager, being an absolute gentleman. Each visit I have tried many items on to get the right fit but not a problem.
I highly recommend this crowd, they are superb.
Brendan Morley. Staffordshire.

18 lutego 2022
Opinia niezależna
Oceniono na 1 z 5

Well where do you start with a company…

Well where do you start with a company with a flashy website that attracts people to their site. Leather jacket arrives and all is good fits well and feels good but soon after I smelt a fairly strong smell of industrial stainer like the jacket had been coated in a fairly recent tanning colour and it was potent enough to agitate my nostrils and it wasn't exactly like the colour shown on the website. Upon closer examination and inspection I noticed on the back of the jacket tanner flicker specks where the coating had dripped and left marks, there was also inconsistent coating on two other parts on the reverse of the jacket. Also the seams where the leather were stitched together lacked any application of the tanning at all and aroused my suspicion further and got me thinking what have I purchased. Nice fitting jacket but shoddy workmanship and judging by the Google picture of an industrial site road where the premises are located it's probably likely the jackets arrived on a boat from the shores of India or Pakistan by my reckoning suggesting why they are competitively priced.

Oh and the customer service is basically poor and non-existent by anybody's standards because if you email them they won't reply or you'll probably get a standard scripted email if they do, and be sure to read the returns because if you decide to return the shoddy garment you brought or if you change your mind you'll be paying for it out of your own pocket..!

Could it be possible that your dealing with Cowboys and Indians dressed up in fitting leather costumes from one of their product lines like Del Boy and Rodney from Only Fools and Horses...?

So be cautious when buying online from non reputable companies with a load of good reviews on Trustpilot because who knows who wrote them. Please do your due diligence and check all the negative reviews and you will see we all have the same concern's about poor workmanship in the quality of the product and extremely poor customer service satisfaction.

14 stycznia 2022
Oceniono na 5 z 5

Great service

This is the first time we have ordered from the Leather Company and were very pleased with the service. The leather bag we ordered turned out to be not what was wanted. It was returned on a Thursday requesting a larger bag, the company contacted me to confirm the order and the new bag arrived before 9am on the Tuesday. Will definitely shop with them again.
Excellent service.

11 stycznia 2022
Opinia niezależna
Oceniono na 5 z 5

Palmer buys

Ordered a leather jacket,had to return it,too tight ,(my fault).ordered another and returned it(did not realise it slim fit) ordered next size up .perfect fit.great kreos jacket,nice soft leather.l found the staff great,really helpful,especially the lady I spoke to on the phone.no problem for them,good value,quick service,quick delivery.my thanks to all involved.will be back.

21 grudnia 2021
Opinia niezależna
Oceniono na 5 z 5

Fantastic company and buyer experience

I recently bought a product from this company and had it shipped to Ireland (post-Brexit). They rang me ahead of shipping to alert me to possible charges, which was decent of them. The jacket arrived and is amazing quality and fit is perfect. Highly recommended. Btw, customs charges are minimal because the jacket is made in the UK (no customs charges apply, only Irish VAT)

18 grudnia 2021
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej