Layinsun Recenzje 

224
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Product is solid and delivered quickly. Instructions for assembly could be much better! Basically some bad pictures and no online videos

Oceniono na 4 z 5

This set was super easy to put together. Material seems to be good quality. It is sturdy and esthetically appealing. We got cushions that were 5 in, hoping they would be comfortable but it does not qu... Zobacz więcej

Oceniono na 5 z 5

We purchased the ten-piece Layinsun Black / Beige 6" cushion wicker patio set and ordered an additional two small tables. The set is well built, comfortable, chairs swivel nicely, easy assembly, and t... Zobacz więcej

Oceniono na 5 z 5

Lowe’s price was $210.00 less than layinsun can I get a price match refund of $210.00? I was informed no price match but an explanation for the price diff. The diff in price was for 2 year free cush... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z meblami zewnętrznymi

Napisane przez firmę

LayinSun is dedicated to providing stylish, affordable furniture and exceptional customer service, catering to the needs of the modern consumer. We hope you love your LayinSun furniture as much as we loved creating them for you. As a custom furniture manufacturer, we work diligently to ensure that every purchase brings a positive experience.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

224 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 20% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(224)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 149

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Fast shipping

Fast shipping, customer service was exceptional, and the product looks better in person... I got the 11-piece patio furniture set. Carrie was great to work with...

23 czerwca 2025
Oceniono na 2 z 5

No customer support

We love the sectional and the fireplace, however the starter on the fireplace did not work. I emailed CS in regards to a couple of cushions that were smashed and I still have never heard back. I am disappointed that the starter doesn't work and that CS never responded to my issue about the smashed cushions.

7/7/25: Received the email referenced in their response to my review. I appreciate the explanation and I know things can happen; I was looking forward to getting my concerns addressed and updating my 3* to a higher score once the issue had been resolved. I responded right away to their email response to my review and explained the issue that I am having w/ the fireplace starter not working, but several weeks later I have not received an email back about my concern. Originally they said they never received my 1st email, but when I responded directly to their email, the results has been the same....silence. It is a shame because we LOVE the set and we get compliments on it all the time, but the customer service follow up has not been a good experience and I am still left with a new fireplace that the starter doesn't work.

27 maja 2025
Logo Layinsun

Odpowiedź od Layinsun

We are very sorry for not dealing with the problem you encountered in time.
We checked all our email addresses but indeed couldn't find the email you sent. That's why we didn't know there was a problem with your product.
We have sent you an email. You can check your email.You can describe in detail the problems you encountered with the product you received, or you can provide us with pictures. We will solve them for you as soon as possible after we know the problem
LayinSun Service Team

Oceniono na 5 z 5

Above and beyond pleased

We are above and beyond pleased with our new patio set! It looks exactly like the photos, was easy to assemble, and I feel was an excellent value for the product received. I would recommend LayinSun over and over. Shipping took a reasonable amount of time too.

31 maja 2025
Oceniono na 5 z 5

Great Furniture. Fantastic Deal.

Ordering was straightforward and the product shipped and arrived quickly. The furniture was easy to assemble. The instructions were clear. All of the parts and pieces were marked. Everything fit together as it should! The furniture is comfortable and looks great!

31 maja 2025
Oceniono na 4 z 5

Great Couch... NEEDS TIES FOR CUSHIONS

ordering was super easy and fast! The couch and cushions are nice and look modern and expensive! However the cushions do not come with ties to secure to the metal framing... so even with small wind gusts the cushions will fall off. I hope the manufacture sees this and considers changing that and then this couch would 100% be a 5 star.

23 maja 2025
Oceniono na 1 z 5

my furniture came damaged and i am…

my furniture came damaged and i am having a hard time dealing with the customer service they take very long to answer my emails. But the furniture is very comfortable

27 maja 2025
Logo Layinsun

Odpowiedź od Layinsun

We are really sorry that you are not satisfied with our service, but there seems to be some misunderstanding. We have been replying to your messages by email, but we have not received your reply since we sent you the email on June 4. We are not sure whether this email was ignored by you. You can check your email again. We will send you a new email today.
LayinSun service team

Oceniono na 5 z 5

Prompt delivery and comfortable furniture

Our order was sent quickly to us and even though it wasn't all delivered on the same day, all the boxes came within a few days of each other. The furniture is very comfortable and looks great! The only small issue we had was the directions for putting the items together weren't very good.

28 maja 2025
Oceniono na 4 z 5

** UPDATE **

** UPDATE ** After our post, the company promptly reached out to us and offered to send us new/upgraded bases for those chairs. We appreciated the quick response to our issue.

Furniture took quite a bit of time to assemble. It looked nice but we had ONE gathering/house warming party and the chairs now lean to one side or another from people using them. It wasn't just one chair either. Almost all of our single swivels look awkward and like they need to be replaced.

16 maja 2025
Logo Layinsun

Odpowiedź od Layinsun

Please don't worry. If there are any problems with the products you receive, you can contact us immediately. We can replace problematic products for you
LayinSun service team

Oceniono na 3 z 5

Nice furniture

The furniture is very nice. One cushion arrived with a stain, I was sent a replacement. My only complaint is that the sectional doesn’t connect and they slide around. I bought clips to hold them all together, but it’s not a great fix. Overall I’m pleased with my purchase

26 maja 2025
Oceniono na 3 z 5

Pros and cons - overall pleased because price

-Shipped fast
-cushion quality great for price point
-set up easy just tedious
-good price
-no exposed trip hazard tube/pipe for propane tank/hidden under table

~fire starter doesn’t work and send spark so have to start fire with lighter (came like this never worked)
~nothing to hold the modular pieces together so if you have a sports court type of deck/rooftop like we do it moves around a bit but not deal breaker
~nothing to tie or Velcro cushions to the bases
~the fire table is tall to accommodate the tank underneath, while the seats are normal height so it really warms up your face but not your body unless you’re standing up

4 maja 2025

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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