I would give zero stars if I could. Ordered the Eaden Rope Conversation Set (garden furniture) and it was delivered following a delay on 7th July. The Fixing Kit, essential for assembling the furnitu... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I would give zero stars if I could. Ordered the Eaden Rope Conversation Set (garden furniture) and it was delivered following a delay on 7th July. The Fixing Kit, essential for assembling the furnitu... Zobacz więcej
Reakcja na opinię
Very fast delivery. Items came flat packed. Most items weren't numbered, but fairly easy to figure out. Took about 2 hours to put together. Excellent quality, proper pine wooden cabinet and looks fabu... Zobacz więcej
Love the desk so much, looks amazing and so big and lots of space in drawers and shelves. Unfortunately there were some chipping when assembling it, so need to be cautious. Assembling it was so simpl... Zobacz więcej
Once it was established that my radiator cover was missing,I was asked if I still wanted it. Having said I did,which was on a Tuesday it was delivered on the Friday of the same week. Anniesa was very... Zobacz więcej
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service….product arrived in good time in perfect condition.
Great service have been kept in the loop and no delay on shipping since stock arrived .
Zayaaan and Terri-Ann were very helpful and informative .
I bought a wardrobe back in April. To begin with the delivery was delayed. I did receive the cost of the delivery back from them. When it finally arrived the wardrobe was damaged on the bottom and the leg. It took 5 months, endless emails and many promises of delivery which never turned up for the replacement products to arrive. The replacement they sent was also damaged. It was another month before the a new one arrived. I asked for a refund and to send the wardrobe back multiple times and was offered £30. I received an automated emailing saying I had 3 days to accept the £30 otherwise they would close the compliant as that was the managements final offer.
Utterly appalling service and very poor quality. Avoid

Odpowiedź od Laurajamesfurniture
Ordered twice from them and both orders were delayed for weeks without much information being given.
Eventually they turn up
Great customer service. Called me to help resolve an issue as I’d added the wrong shipping address and reached out. Ashley was so helpful and it’s refreshing to have actual contact with a digital brand beyond chat and email.
The communication between company and customer and how easy it was to assemble everything it was very well tought out every piece had a letter and a number which made assembly very easy
Excellent customer service. Replacement legs for my damaged bar stool being delivered to me in the next couple of days.
This is my first purchase from Laura James. I am delighted with the tracking communication and the packaging of the product to ensure it arrived in best condition. Highly recommend
Ordered a few pieces and have been more than happy with the products and delivery. Will always go back
The garden furniture was delivered faulty. Months later and a replacemnt part still hasnt been delivered.
Now the table is faulty, and their customer service has been appauling.

Odpowiedź od Laurajamesfurniture
One of the parts alignment was not correct.. I struggling a lot to fit…. Really disappointed… not recommended

Odpowiedź od Laurajamesfurniture
Product exactly as described. Very easy to assemble. Delivery on time. Very happy customer. Ordered same desk a week later!
We ordered a full furniture set on 1st June and are STILL waiting for the final piece — a chest of drawers — with no real updates and no accountability.
Every delivery date we were given has either been cancelled or pushed back, and the latest estimate now stretches all the way into November, meaning a wait of more than five months for something already paid for.
The only reason we haven’t cancelled is because we wanted a matching set, but this level of delay and total lack of communication is terrible. No company should think it’s acceptable to leave customers in the dark for months on end.

Odpowiedź od Laurajamesfurniture
The quality of the furniture is absolutely incredible for the price. I got the nesting tables and went back for the floating shelf and radiator cover and am in love. Will definitely purchase again if I need anything
I love the product I bought in this company,I even bought again and recommended to a friend because she saw it when she visit our house.thank you at Laurajamesfurniture for my 2 beautiful radiator cover I will definitely buy again in the future.
Good quality.
Prompt delivery.
Fair price. Would recommend Laura James to Irish customers.
Quick processing and dispatch. We're delighted with the product, was easy to assemble and looks great.
Radiator cover of very good quality and design . Quick delivery. Excellent product. Would highly recommend
Overall experience was good. However, the radiator cover came with a crack on the surface.
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.