Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Very disappointing experience at Las Iguanas. Every person in our group had their own voucher in the Las Iguanas app, yet the waiter refused to honour the “2 mains for 1” offer, claiming only one offe... Zobacz więcej

Oceniono na 5 z 5

Visited Swansea for bottomless brunch. Our server was amazing and couldn’t do enough for us thank you for making our afternoon special.

Oceniono na 3 z 5

I was told by the drinks order taker that Coca-Cola does audit the amount of ice in a Coca-Cola drink, in branded glass. Filled with at least two thirds with ice! I have pictures! So basically a sh... Zobacz więcej

Oceniono na 1 z 5

Eat before you come. Our waitress was BRILLIANT btw. They were terribly understaffed and she was amazing. I had a chicken and avocado salad for £16.50 and it was so underwhelming for the price. Pr... Zobacz więcej

Informacje dotyczące firmy

  1. Restauracja
  2. również w kategorii:
  3. Kafejka

Dane kontaktowe

2,9

Średnia

Wynik TrustScore: 3 na 5

362 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,9

Wszystkie recenzje

(362)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 59

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I wanted to put less than star

I wanted to put less than star, I went to Las Iguanas in Leeds with a group of about 8-10 of us, at 18:30 relatively quick to take our order, the starter arrived in a reasonable time, not everyone had a starter, the main meals took about 2 hours, my food was cooked but I think the loaded chicken , I physically struggled to cut with the knife, I think it may have been easier to snap the pieces to eat them.Poor Food, very poor service

11 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Las Iguanas Torquay!

Made an order for food from Kick ass Burritos based in Las Iguanas Torquay. Had loaded chilli fries, sweet potato fries and a very very large Burrito. Honestly, it all tasted epic! The food was hot and delicious. Delivery was pretty quick as well. Will definitely use again.

10 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Awful Experience in Cambridge

We went to the one in Cambridge today. We waited over an hour for the food and then they failed to bring one of the children’s meals and one side. When ordering the meal at the bar I asked the barman to check he had 6 meals as it was very loud near the bar and I wanted to check he had got all meals. He said he had all 6. He told us there was a slight delay on food and said it would be approx 30 mins. He told us this after we had ordered and paid. We were not concerned by this amount of time.

When the food came out after an hour and 5 minutes. And after asking about it twice. One of the kids meals was missing and one side. We explained this to the waiter and that we had doubled checked our order when ordering.. The waiter was extremely rude to us blaming us. There was no apology just rudeness. We asked to speak to the manager and then had to wait a while before he came to us. He took the order for the missing items and promised to cook them quickly for us. We left without the kids having their desserts which were included in the price as we did not want to stay any longer. The food was lovely but took far too long to be served.

We should have been told the correct wait time BEFORE we ordered and not treated so rudely by the waiter. We were not the only people complaining. It was the Cambridge half marathon so they must have known they were going to be busy.

It was the utter rudeness we were met with that completely ruined this experience. The waiter was extremely rude to us and showed no customer skills.

9 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Cheshire Oaks branch - excellent service + lovely food

We went to the branch at a Cheshire Oaks, it was a Friday so most places were already packed and we thought we’d try Las Iguanas for a change.
The menu was varied and the lady and two young men who waited on us were lovely and friendly. The food came out really quickly and was delicious and very reasonably priced compared to other restaurants.
All in all a great and pleasant experience and we’ll be visiting again.

28 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Terrible

Leicester restaurant has really gone downhill - I wouldn’t visit here again for food. Lukewarm food and rat traps.

14 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Poor Customer Servixe, Limited and Expensive

Waiter rolled eyes when we asked to leave as menu was limited for our dietary requirements and when we asked to get a coke to go. In general the menu is limited and expensive. I advise others to review the menu before heading here.

8 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Cheshire Oaks - Nice food totally let down by…

Nice food totally let down by lacklustre and uninterested staff.

Had to ask twice for cutlery and was waiting for five minutes before we had some after the main course had arrived. The fella who brought the food was way too busy to get some cutlery so asked a girl who was dealing with other customers and then walked away.

The food was nice but after the mains we left as had no interest in staying for more.

8 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Poor service

My husband and I weren't even in the restaurant in Liverpool1 for more than 5 minutes before wanting to leave. When I asked for a table the guy on the waiting desk looked use up and down before asking if I had booked, which fair enough I hadn't.
The waitress then took me to a table squashed between 2 other couples (I literally could have eaten off their plates we were so close) whilst telling me I had an hour to eat as the table was booked at 2pm.
The restaurant was 2 thirds empty so why they wanted to squash us in I don't know.
We decided to leave as we were made to feel as welcome as a fart in a spacesuit, needless to say we won't be back.

8 lutego 2025
Opinia niezależna
Oceniono na 4 z 5

Compulsory service charge causes embarrassment

First off - food was outstanding. We went for the bottomless Tapas and every dish was brilliant. Super fresh, hot and tasty. Hardly any wait between courses and staff were really welcoming and friendly. Great value at just £15 each too.

Only small downside is the way the service charge is handled. I have no issue at all tipping the staff, but I do take issue with the way Las Iguanas presents the service charge upon payment - it's compulsory. When handed the card reader to pay, it offers a range of various amounts to give, but DOES NOT offer an option to decline. The nearest option is 'other', which defaults to you getting charged.

As mentioned I have no issue tipping, but believe I should be given an option. The only way to decline is to ask the server to remove the charge - embarrassing for all involved.

As other reviews have mentioned, the default reply is 'our menus and bills state quite clearly that the service charge is optional'. This isn't the case when you come to pay.

31 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Terrible service

Terrible service. Went for the unlimited tapas. You get 90 mins, which is fine. But after waiting just over an hour we still had no food. No one else in the restaurant did either. Not sure what was going on but we left, paid for the drinks and went elsewhere. Wouldn't recommend

31 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Las Iguanas Livingston

Visited Las Iguanas Livingston tonight for a night out with friends and we all had the Unlimited tapas. Oh my gosh what an amazing experience. The food was great. Staff was so friendly and always checking on us if we needed to order more. Special thanks to Stacy and Miguel for the wonderful service. You are missing out if you don't try the Unlimited tapas.

31 stycznia 2025
Opinia niezależna
Oceniono na 4 z 5

Las Iguanas Peterborough Tapas

Las Iguanas Peterborough had an unlimited Tapas offer for £15 then you could add the drinks package for £20 for 90 minutes - this included 4 wines, prosecco,beers, 3 coctails and 2 non-alcoholic mocktail drinks
The tapas were very tasty my favourite was the grilled halloumi pieces with honey and the sweet corn salad - they are loads of food choices to suit every one
Staff were really friendly and efficient

28 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Went for my daughters birthday

Went for my daughters birthday. The main course was a child's portion. First attempt was cold. The price for the 2 of us with one main meal and one cocktail.was £47. .with a voucher it was £37. You get embarrassed into giving a tip. ..disgraceful. never again.

24 stycznia 2025
Opinia niezależna
Oceniono na 2 z 5

Unacceptable costs

We recently visited Las Iguanas, with whom there is an issue over pricing.
The food was OK, but overpriced compared to an earlier visit.
A glass of wine was an unexpected £9.50.
The most concerning issue was a ‘service charge’.
We were not told about this at the table.
An ‘optional’ service charge was only mentioned on the last line of the last paragraph at the bottom of the last page of the menu, which was taken away when we ordered.
It did not say what the amount of service charge was to be applied, or when the ‘optional’ charge was applied.
Instead there was a reference to a web site.
The service charge appeared on the bill, and it was necessary to return to the entry desk to obtain a menu.
This is unacceptable, and therefore we are unable to recommend Las Iguanas.

19 stycznia 2025
Opinia niezależna

Czy to Twoja firma?

Zatwierdź swój profil, aby uzyskać dostęp do darmowych narzędzi biznesowych Trustpilot i lepiej poznawać swoich klientów.

Załóż darmowe konto

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej