Laser Clinics UK Recenzje 

Staff do not do laser as asked. The member of staff did my laser today wasn't good at all and when I asked her to do it right she just ignored me and said I am done now.

Zana is amazing and her experience in the field comes through. She was efficient and educated me on laser post care in detail!

Always makes me feel really comfortable and I have gotten some really good results. The girls there are great, really enjoy my appointments

My hair removal treatment did not work at all. During the treatment, I told the lady several times that the setting did not feel strong enough, as I have had this treatment multiple times before and it felt completely different on those occasions. She reassured me not to worry, saying that the treatment was very strong and that it would work.I trusted her, although I still had my doubts. Now, after couple of weeks and with no hair falling out, it is clear to me that the treatment was not carried out properly. I’ve contacted the salon multiple times regarding a refund, but my requests have been ignored.
Please don’t waste your time or money at this place!

Poor and unprofessional experience. I went into the clinic to book a specific therapist (Gul) who had been recommended to me. The reception staff initially acted as if she didn’t exist, then after some back and forth confirmed she did and said they’d call me to confirm the booking—which they did later that evening.
I arrived today at the agreed time, only to be told Gul doesn’t even work on Fridays. When I challenged this, the response from reception (possibly the manager) was dismissive—saying the person who booked it was “just helping out” and suggesting I use another therapist instead.
This is basic incompetence. If they can’t correctly manage and honour a simple appointment booking, it’s hard to have any confidence in the service they provide. I would not recommend

I had my laser appointment today and I’m so happy with the service I received. My usual treatment includes underarms, upper lip, and Brazilian. When I arrived, Bindya explained that my appointment time had been shortened due to a scheduling issue, which meant there wasn’t originally enough time allocated for my underarm treatment.

Despite this, Bindya went above and beyond to accommodate me and made sure I received my full treatment. She was incredibly professional, helpful, and attentive throughout the entire appointment. She was also very friendly and chatty, which made me feel comfortable and relaxed during the treatment.

I would like to give special recognition to Bindya at the Bristol branch for her excellent customer service and dedication to her clients. Her positive attitude and willingness to help really made a difference to my experience today. Thank you, Bindya, for going the extra mile—I truly appreciate it!

Thankiu klaudia u was the best in laser treatment no harm i was feeling very comfortable i was so happy how you did it to me i rate you ❤️ good customer service in Birmingham i done lasser befor aswell but klaudia you are the best staff thankiu see you next month

7 weeks ago I had my first appointment NurseEsther Emenike-Okorie who put me at ease straight away . She recommended the Obagi Nu Derm system for my sun damaged face . Went for my checkup today and the results in just 7 weeks is absolutely amazing ! What I really liked is that Esther has checked in with me via WhatsApp and if I’ve had any questions I’ve messaged in WhatsApp Esther has replied . Always supportive and encouraging. The other staff are also very friendly too .

Wonderful Staff, Quick and effective service, treated well and very Trans Friendly, easily talked about issues with medication and treatment and talked it through staff all seemed very knowledgeable.

Hi I came in with my mum today and Sadia did my mum’s laser, sadia was polite and professional with her job. The minute we walked in. She greeted us with a smile. She knew exactly what she was doing. My mum was very pleased with her job I would rate her 100 stars that’s how good Sadia is. Thank you for looking after us and doing a great job.

Fantastic professional caring very pleasant and talked you through everything nothing was a bother or problem to them thank you.

Very poor results on my legs .
forced to pay more because I chose to pay cash on the appointment day even though I made the reservation when they had a discount!!!!

I have a very pleasant experience with Dipti in particular, she was very helpful bless her and gave me so much insightful information regarding my skin and how to keep it at bay after laser! She provided a really warm and welcoming customer service and hope to see her again for my appointment! Thank you Dipti!

I had Saheera today for laser. She’s AMAZING!!!! Her experience, her knowledge and advice were second to none, really happy with my session today, thank you! Naila x

Great results for laser hair removal. Highly recommend. Had 8 and hair has completely disappeared. No regrowth for over 7 months now

I’m happy with my experience today. This is my 6th Laser hair removal session, and I have been seen by many different technician, but yesterdayI was truly impressed with my technician Sara in St Geroge Centre Harrow as she has a very light and caring hands Unlike others who would just do it so quickly. Thank you for the good service.

Zana made my experience very smooth and enjoyable! Very knowledgeable and friendly!!

Olivia at the High Wycombe branch was incredibly friendly, welcoming, and made me feel comfortable throughout the entire session. She explained everything clearly and carried out the treatment with great care and professionalism. I never felt rushed; she took her time to ensure everything was done properly and that I was comfortable throughout.

Always had lovely experience in any locations in London, all ladies are welcoming and are thorough in providing information. Clinics are clean and I found treatments more effective than in competitors. Would highly recommend their services!

❌ 1-Star Review: DO NOT TRUST THIS CLINIC – THEY FORFEIT PAID SESSIONS WITHOUT WARNING!"Avoid this clinic at all costs! They have taken over £600 of my hard-earned money and wiped out my paid sessions under the claim that they 'expired,' delivering absolutely zero service. I am a working mother of three children, and to be told I just have to 'sit and bear the loss' of £600 is completely unacceptable and predatory.I bought a large package in 2024. After 5 sessions, my hair growth slowed down, so I explicitly spoke to the staff and agreed on a bespoke plan to space my treatments 3 to 4 months apart. The staff fully agreed to this. In 2025, I topped up my account by purchasing 3 more sessions during a 50% discount promotion. I only used 1 session from that point, leaving a clear balance of 4 fully paid, unused sessions.When I went in last week to book, they told me all my sessions were gone. The clinic has my verified phone number and email address. They successfully spam my phone with promotional marketing and discount advertisements every single month, yet they failed to send a single automated text or email warning me that my paid sessions were approaching an expiry date.To make matters worse, the clinic manager literally hid in the corner of the reception desk listening to the conversation, only stepping out when I had to raise my voice to be heard, offering zero customer service. Furthermore, their policy is entirely punitive—on a previous occasion when I ran late, they deducted a full paid session from my balance but refused to perform the treatment, sending me home empty-handed.Retaining a client's money while refusing to deliver the service breaches the UK Consumer Rights Act. I am reporting this branch to Trading Standards, the Competition and Markets Authority (CMA), and I have already initiated a chargeback dispute with my bank to pull my money back. Do not waste your money or trust this business!"