My ring came in and I honestly couldn’t even believe it. It’s very high quality (in my opinion), and very shiny. I’m super content with what I received. Although, it was a little bigger than I persona... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered two rings separately, one right after the other, and the support team reached out immediately to make sure I didn't order 2 on accident. Just them reaching out to make sure the orders were... Zobacz więcej
It’s my second time ordering from Lanewoods jewelry and the delivered rings look great! I have been wearing one for a year now and it’s still shiny and bright The gold colour fades a little on the in... Zobacz więcej
My wedding bands are absolutely beautiful I love them shipping was EXTREMELY fast! Very happy with our purchases!
Informacje dotyczące firmy
Napisane przez firmę
Founded in 2016, Lane Woods Jewelry set out with a passion for exceptional craftsmanship and a mission to make high-quality jewelry accessible to all. We’ve redefined fine jewelry by blending unparalleled artistry with a commitment to sustainability. Using lab-grown moissanite and recycled metals, we craft ethically sourced pieces that celebrate individuality, emotion, and timeless elegance. At Lane Woods, we prioritize convenience and a stress-free shopping experience. We are always available to you with expert support via live chat and email. Our jewelry experts do not take commissions, ensuring that every recommendation is focused on finding you the perfect piece of jewelry. Our fine jewelry selection is unparalleled – we have hundreds of options for you to choose from. Each engagement ring and fine jewelry piece is made by skilled artisans to ensure quality and beauty. We also offer a 30-day return and exchange policy and a best price guarantee, so you can shop with confidence knowing you are getting the best value. Lane Woods jewelry is our pursuit and persistence of beauty, and we hope that they will accompany you through every important moment.
Dane kontaktowe
Room 2602,2/F, Lee Fung Commercial Building, 32-36 Des Voeux Rd W, Sheung Wan, Hong Kong, Hong Kong, Chiny
- support@lanewoodsjewelry.com
- lanewoodsjewelry.com
4,3
Doskonała
105 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Absolutely gorgeous
Beautiful ring, true to size and my wife absolutely loves it. Keeps her original ring in the safe until special occasions arise. It'sore beautiful in person than in pictures online when ordering.
29 grudnia 2023
I ordered a ring about a 1month ago,
I ordered a ring about a month ago, and i have sent them 1-3 emails on when it will be SHIPPED. They have not emailed me back at all. I DO NOT RECOMMEND buying from here. All the other 1 star reviews about emailing them and them not answering are true. They also dont put the estimate date when it will arrive in the confirmation email. They say that customers are their top priority, i dont beileve that.
20 listopada 2023
Opinia niezależna
Odpowiedź od Lanewoodsjewelry
I hope this message finds you well. We sincerely apologize for any inconvenience you have experienced and appreciate you bringing this matter to our attention. We understand the importance of timely communication and are committed to resolving this issue promptly.
To ensure that we address your concerns effectively, please provide us with your order number at your earliest convenience. You can reply to here or send the information to support@lanewoodsjewelry.com. Rest assured, we are dedicated to investigating the status of your order and providing you with the necessary information, including a tracking number.
We respond to every email from our customers and don't miss them, I think there was some kind of misunderstanding in the middle.
We understand the frustration that can arise from delays and lapses in communication, and we appreciate your patience as we work to resolve this matter. Our goal is to ensure your satisfaction, and we are taking immediate steps to enhance our communication processes to prevent such issues in the future.
Thank you for bringing this to our attention, and we look forward to assisting you promptly.
Fantastic service and quick response
Fantastic service and quick response. Damaged ring & had no problems with the warranty.
22 grudnia 2023
Opinia niezależna
I have not received a tracking number…
I have not received a tracking number after weeks and my emails are not getting answered i am about to contact the bank
15 grudnia 2023
Opinia niezależna
Odpowiedź od Lanewoodsjewelry
We sincerely apologize for any inconvenience you've experienced regarding the tracking information for your order. Your satisfaction is our top priority, and we are committed to resolving this matter promptly.
To assist you further, could you please provide us with your order number? Unfortunately, I couldn't locate your order with the information available to me. Once you provide the order number, we will investigate the status of your shipment and promptly share the tracking details with you.
We understand the importance of staying informed about the progress of your order, and we appreciate your patience as we work to resolve this issue. If there's anything else you'd like to bring to our attention or if you have additional questions, please feel free to let us know.
Thank you for your understanding, and we look forward to swiftly resolving this matter for you.
BUYER BEWARE
I ordered a ring and still have not received any kind of confirmation email, tracking/order number, or the ring itself. But I was charged. I reached out to customer support asking for order information, and received a sketchy response asking for my payment information. THIS COMPANY IS A SCAM. I will be asking for a charge back thru my bank....
27 listopada 2023
Opinia niezależna
Odpowiedź od Lanewoodsjewelry
Hello! I apologize for giving an unpleasant shopping experience.
This may have been a little mistake somewhere and I will actively work on this issue and give you a satisfactory solution.
This may be because I didn't check your order information based on your email and name.
Could you please tell me the exact name of the recipient? So that I am able to find your order.
I apologize for the inconvenience and I hope I can earn your forgiveness.
I look forward to your reply and hope to resolve the misunderstanding between us soon.
Lakewood’s Jewelry created such an…
Lakewood’s Jewelry created such an incredible and beautiful ring that I could give to my girlfriend. I made an error in ordering the wrong color and the costumer service department did a great job in helping me return the ring and get an identical one in the correct color. They were very helpful and he quality of the ring is amazing.
2 grudnia 2023
Opinia niezależna
Constant orders through this company
Constant orders through this company and always been happy with what we have received. They have been on time, nothing specific to ask them to improve as everything is just perfect how it is!
11 września 2023
Opinia niezależna
Always on time
Their shipping estimates are very accurate and often deliver before the stated time, which is positive of course. Really like the quality and the attention to details too, great craftmanship all around! Thank you.
21 września 2023
Opinia niezależna
The shipping was probably the fastest…
The shipping was probably the fastest I've ever received my products and this is probably the main reason why I will place my second order too, because if you order jewelry and especially rings online then from time to time you might miss the size so you need to return the ring for another one and it's good when the transit is on point.
21 września 2023
Opinia niezależna
Very happy with our purchase
Very happy with our purchase! The necklace is lovely and the photos don't do justice how good it actually looks. People have already complimented me for my jewelry so money well spent for sure!
18 września 2023
Opinia niezależna
They managed to arrange the delivery…
They managed to arrange the delivery right on our anniversary date and she liked the new ring a lot! Their customer service was a lot of help in selecting the right size and model. Anyways, I am very happy. Thanks
9 września 2023
Opinia niezależna
The order arrived right before my…
The order arrived right before my wife's birthday and as I planned - She liked her new necklace and we are both happy. Will be back for more, waiting for the new stock! Thanks a ton.
14 września 2023
Opinia niezależna
I really really like what they do
I really really like what they do! When we are talking about quality-wise then I highly doubt that anyone can ever beat theirs but innovative designs are what makes them better then everyone else in this field!
3 września 2023
Opinia niezależna
I've been coming back here
I've been coming back here over and over again. Their jewelry is out of this world and I have received many compliments throughout the past year. Somehow people really seem to like their products and so do I.
15 sierpnia 2023
Opinia niezależna
The only thing complicated
The only thing complicated buying from here was the selection process because they just have that many things I wanted! Love their rings and necklaces and will be definitely be back next month once more.
15 sierpnia 2023
Opinia niezależna
This company deserves a lot of credit
This company deserves a lot of credit. They have a stellar reputation amongst many and for a good reason. The orders are on time and the shipping is secure. If you tell them that the items is as a gift, they will include a beautiful box as well. Satisfied every time!
6 września 2023
Opinia niezależna
Top-notch quality and the delivery
Top-notch quality and the delivery was so fast that I thought it was an expedited shipping (I guess I got a free upgrade). I love everything they sell, the collections are well-thought out and pleasant by all means. Thank you
3 września 2023
Opinia niezależna
The service has been damn near perfect
The service has been damn near perfect. Everything from order till delivery was smooth and well-planned. All orders were tracked and I was aware of it at all times. They really took good care of their customers and I shall be back very soon.
1 września 2023
Opinia niezależna
The order arrived just in time
The order arrived just in time and the necklace looks stunning! The support was keen to give me some tips on choosing the best one based of the interest of my wife and I am happy!
1 września 2023
Opinia niezależna
The entire experience has been great
The entire experience has been great. I love how their site is built, it's easy and convenient to find what you need and the photos are spot on. The delivery was quick and discreet. Happy that they took the effort to make sure that it gets delivered safely.
12 sierpnia 2023
Opinia niezależna
Doświadczenie Trustpilot
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