My ring came in and I honestly couldn’t even believe it. It’s very high quality (in my opinion), and very shiny. I’m super content with what I received. Although, it was a little bigger than I persona... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered two rings separately, one right after the other, and the support team reached out immediately to make sure I didn't order 2 on accident. Just them reaching out to make sure the orders were... Zobacz więcej
It’s my second time ordering from Lanewoods jewelry and the delivered rings look great! I have been wearing one for a year now and it’s still shiny and bright The gold colour fades a little on the in... Zobacz więcej
My wedding bands are absolutely beautiful I love them shipping was EXTREMELY fast! Very happy with our purchases!
Informacje dotyczące firmy
Napisane przez firmę
Founded in 2016, Lane Woods Jewelry set out with a passion for exceptional craftsmanship and a mission to make high-quality jewelry accessible to all. We’ve redefined fine jewelry by blending unparalleled artistry with a commitment to sustainability. Using lab-grown moissanite and recycled metals, we craft ethically sourced pieces that celebrate individuality, emotion, and timeless elegance. At Lane Woods, we prioritize convenience and a stress-free shopping experience. We are always available to you with expert support via live chat and email. Our jewelry experts do not take commissions, ensuring that every recommendation is focused on finding you the perfect piece of jewelry. Our fine jewelry selection is unparalleled – we have hundreds of options for you to choose from. Each engagement ring and fine jewelry piece is made by skilled artisans to ensure quality and beauty. We also offer a 30-day return and exchange policy and a best price guarantee, so you can shop with confidence knowing you are getting the best value. Lane Woods jewelry is our pursuit and persistence of beauty, and we hope that they will accompany you through every important moment.
Dane kontaktowe
Room 2602,2/F, Lee Fung Commercial Building, 32-36 Des Voeux Rd W, Sheung Wan, Hong Kong, Hong Kong, Chiny
- support@lanewoodsjewelry.com
- lanewoodsjewelry.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Wonderful experience
Fast shipping. Great communication. As advertised. Beautiful rings
Absolutely Stunning!
This crushed ice moissanite is so sparkly in any light! I'm impressed. Perfect for travel.
Waste of money
The jewelry quality is mediocre at best, definitely not worth the price. It took three weeks to arrive, and the customer service was unhelpful and unresponsive throughout the process. Additionally, the website fails to mention that the jewelry is made in China, which feels misleading. Wouldn't recommend.

Odpowiedź od Lanewoodsjewelry
My rings is gorgeous
My rings is gorgeous. I love it. It shines and fits perfectly. Thank you.
Bent setting DON'T BUY THIS JUNK
Finally received my ring after about 6 weeks. I wore it for less than 2 months and the mounting bent. Lane Woods asked me to send it in for repair and a repair fee. Will never buy from them again! If I could have given them 0 stars that would've been more appropriate.

Odpowiedź od Lanewoodsjewelry
Just your run of the mill scammers…
Please don’t order from this company! The reviews under individual products on their site are kind of real in that they steal them from other sites. I went through them and they screwed up several times. My engagement ring is from Charles & Colvard (a lot of customers will abbreviate C&C when writing about them online) so I know their jewelry well and have read a lot of their on site reviews. I came upon this company looking for a similar but cheaper option to use for my wedding band until I can afford the one I actually want from Charles & Colvard. This company has copied reviews from C&C’s website and forgotten to edit the mention of C&C or Charles & Colvard out of the reviews they transferred over. If you look carefully some of the reviews on their site praise C&C. That’s the first and most obvious sign this site is a scam.
I went ahead and did some digging and talked to people who have been unfortunate enough to fall for the trash this company is selling. And by trash I mean their whole presentation/promises because you’d be lucky to get anything at all and if you do, I’m certain it would be trash. The only legit positive reviews seem to be from people who were given free products for their reviews. The others are clearly fake. It’s clear they send influencers quality pieces to get “ordinary” consumers to trust them and why not? The influencer isn’t lying… they actually got something good and for free. But when it comes to what they send every day customers, IF they even send it, that’s not the case. Different pieces from the pictures or they don’t send your order at all and zero communication once you ask for a refund. Also not an American company or located in America.
I bought a Moissanite ring from Lane…
I bought a Moissanite ring from Lane Woods initially a few months back, and although it took nearly a month to receive the ring, and I had some issues with the quality of the metal used I decided to buy a different ring. It was over $300 U.S because I decided to buy in white gold. Once again, I had to wait a month to get my ring (which was shipped from China) and when it arrived - the size was clearly wrong. I immediately emailed Lane Woods and their response was truly astonishing - they blamed me and claimed "I didn't know how to measure my finger". Are you kidding me? I'm 50 years old and know perfectly well what size my ring finger is. Then they said they are willing to exchange but wanted $20.00. Then they offered to refund, but would only refund only about 2/3 of the amount I paid and then when I told customer service that was not acceptable - they started attacking me personally?! This company is not legit. They pulled a bait and switch and then try to extort you when you complain that you didn't receive what you were promised. I will never deal with them again and doubt I will get what I paid for.
Believe the 1 star reviews!
Ordered 2 sterling silver rings in June, received rings about 3 weeks later. This was my second purchase (first was about 3 years ago, loved my ring but sadly lost it at Disney) after about a week I noticed the stone getting cloudy. I would have to clean the ring at least once a week. Fair enough for the price point (300ish for 2 rings). We’re now in October and both rings are tarnishing and cloudy. I have to clean the rings multiple times a day. Brought in to a jeweler thinking it’s me, and he confirmed, you didn’t get what you paid for. Reached out to Lane Woods and asked what could be done. They advised sending it back for an exchange or refund. I mailed the rings and emailed tracking and asked for the refund, because for 300ish dollars I shouldn’t be cleaning my rings a few times a day. The email back stated ooops sorry for the inconvenience, we can only exchange the items because it’s been too long. It’s been 3 months of me having the rings…I’d like a refund. They’re refusing and did not make the correction until AFTER the rings were being sent back. At this point I feel like I’m out of pocket for the money. But I can at least warn others…don’t expect these rings to last more than a month or so. And don’t expect to get what you see written on the website. 😔
Update: I was sent a new and improved ring! It is now a month old and can’t be worn as the silver has all come off. Lane Woods reached out to know if I’m satisfied and to ask me to take down my review. Now I have a second 300$ set of rings that can’t be worn. I’ll keep the review up. And judging by their 2.9 star rating…others are getting scammed also. Never again!
Horrible customer service
Horrible customer service. Nice products but would NOT recommend, no follow through, take days to respond, I do not believe management exists. Currently dealing with a breach of security regarding my personal banking

Odpowiedź od Lanewoodsjewelry
My boyfriend just bought me a ring from…
My boyfriend just bought me a ring from here. I’ve been super excited to get it. He was charged 3 times! So he just reached out to them via email and he’s being accused of lying! So he wrote back with a screenshot of the bank statement! If this is how you treat paying customers, I don’t want the ring anymore! We will be buying elsewhere!

Odpowiedź od Lanewoodsjewelry
Do not buy from this company !!!
Do not buy from this company !!!! I purchased a ring then not even a day later I asked for a refund because i had a change of mind. They emailed me saying that they would give me a refund. But I still have not got my refund. And now they will not answer my emails. Be very careful with this company. They do not care about their customers !!!! 47900

Odpowiedź od Lanewoodsjewelry
Scam and liars
Scam and liars
There was an extreme delay shipping my order, and when it arrived it looked cheap and not like on the site. They told me to return it for a refund, then KEPT MY MONEY AND STOPPED RESPONDING!!

Odpowiedź od Lanewoodsjewelry
Ignores emails, dull stone, ugly setting
UPDATE: After posting my review on this site, a customer service rep reached out and provided return instructions. They also gave me the option of a 5% discount which I accepted, and they did refund.
Original 1 star review: The pictures online did not provide a side view of the bezel oval ring. The ring is very ugly and has a high profile so it snags easily. The moissanite is more of a dull grey color rather than the bright white it shows in the pictures. Customer Service reached out after my poor review asking how they can improve the experience, but then has ignored my follow-up emails. What concerns me is that it is impossible to return an item because customer service ignores emails and fails to provide directions. They also have failed to follow through with their offers. They said they can provide an additional 15% discount but I have yet to see this happen because they continue to ignore my emails.

Odpowiedź od Lanewoodsjewelry
Poor poor quality
Purchased a ring from them in Jan 2023, received the ring and looked beautiful initially. A couple of weeks of wearing it, the gold polish started to wear off. I tried to contact the company several times through their online chat, but never had a single response. The ring is now fully silver, even though it was supposed to be gold plated and stone is coming loose. I won’t be buying from them again!

Odpowiedź od Lanewoodsjewelry
Perfect ring
I’ve been wearing this daily and it still looks as dazzling as day one. Surprisingly durable and always sparkling.
This is my third order from Lane Woods
This is my third order from Lane Woods. We have had excellent service and beautiful jewelry to enjoy!
no information and didn’t give me a…
no information and didn’t give me a tracking number

Odpowiedź od Lanewoodsjewelry
Got my 1/2 carat moisanite solitaire…
Got my 1/2 carat moisanite solitaire today! It looks amazing. The shipping took longer than usual ( ordered 12/19). So I figured it might take awhile, but they gave me accurate shipping number and I could follow where it was!
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