Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Brilliant company, had everything I needed in stock. Communication is also good. I had to email as one bulb we put in popped straight away. They were very good in replacement, sent us a replacement st... Zobacz więcej

Oceniono na 5 z 5

Easy to navigate website, bulbs delivered promptly. Although they were carefully packed unfortunately there were a couple of breakages. Customer services very helpful and replacements sent immediately... Zobacz więcej

Oceniono na 5 z 5

I recently had to replace a strip light bulb and had some difficulty in finding the right replacement.After some research I contacted lampwise.co.uk and requested delivery,ithen became worried it bei... Zobacz więcej

Oceniono na 1 z 5

they were unable to complete my order because they said they didn't have my address. I tracked the order number down at paypal and gave lampwise all the relative information. I was then told I would r... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

93 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 33% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent service

Easy to navigate website, bulbs delivered promptly. Although they were carefully packed unfortunately there were a couple of breakages. Customer services very helpful and replacements sent immediately - they arrived intact. Would highly recommend

28 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Brilliant company

Brilliant company, had everything I needed in stock. Communication is also good. I had to email as one bulb we put in popped straight away. They were very good in replacement, sent us a replacement straight away too. I would definitely use again.

17 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

they were unable to complete my order…

they were unable to complete my order because they said they didn't have my address. I tracked the order number down at paypal and gave lampwise all the relative information. I was then told I would receive my item in 2 days. It didn't arrive. I contacted lampwise again, and they then told me they didn't have any postal address! On calls to them I was told they would phone back. They didn't. so I got a refund. Very, very poor. 0 out of 10.

9 lutego 2026
Opinia niezależna
Logo Lampwise

Odpowiedź od Lampwise

Thank you for taking the time to leave your review. We’re sorry to hear about the frustration you experienced with your order.

In this case, the PayPal transaction we received did not include a complete delivery address, which meant we were unable to dispatch the order immediately. We attempted to contact you using the email address provided on the order, but the messages bounced back to us as the email address was unfortunately incorrect.

When you later contacted us by phone and provided the address, there was an internal error on our side which meant the details were not correctly processed for dispatch, and we do sincerely apologise for that mistake.

As a small team, we do ask that important order details and correspondence be confirmed via email wherever possible. This ensures a clear written record and helps prevent information from being missed or recorded incorrectly, particularly when resolving issues such as missing delivery details.

We’re sorry that the situation ultimately resulted in a refund rather than the order being completed, and we appreciate you bringing the matter to our attention. Your feedback helps us review and improve our processes.

Oceniono na 5 z 5

Highly recommended

I was trying to find a 34 mm fluorescent tube Lampwise found it and sent it to me within four days. I just wish other companies were like this very efficient with a great stock and wonderful delivery service highly recommended.

14 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

I recently had to replace a strip light…

I recently had to replace a strip light bulb and had some difficulty in finding the right replacement.After some research I contacted lampwise.co.uk and requested delivery,ithen became worried it being damaged in the post. No worries, it arrived packed to a very high standard, insulated and beautifully boxed12

12 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Customer service well beyond any expectations

Customer service well beyond any expectations as I had only supplied the reference of a circular light purchased in 2016... Natasha advised me the product had been discontinued... She forwarded the details of a suitable substitute with all the relevant dimensions asking me to check them. Perfect match. New light purchased.

23 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

I ordered bulbs from Lampwise

I ordered bulbs from Lampwise and unfortunately one of them wasn’t working, I emailed them and got an immediate response in which they said another one was in the post. I found them to be extremely helpful and very quick to respond. I certainly would recommend them.

7 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

The service given.

I needed a new bulb under my cupboard in kitchen. And got in touch with lampwise company. Really excellent service .would definitely use them again. Good service from them and they have been good enough to post to me.

28 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Outstanding Service

Prompt despatch of obsolete flourescent tube which was securely boxed to prevent damage. Timely, polite and informed replies to emails relating to a replacement starter unit for a 60s jukebox resulting in a very gracious FOC unit. A highly recommended company with the human touch - thank you Natasha!

13 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Illuminated Aladdin's cave.

This family run business gives excellent friendly customer service. We have been using this business for many years because of the informative advice they give and service they provide. They are always able to find something to suit your location from the large range of light fittings they are able to obtain. The shop is like an illuminated Aladdin's cave.

7 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

They were very helpful and assisted us…

We took our parents to Lampwise as they wanted a Tiffany lamp. The shop staff were very helpful and assisted them with purchasing a lamp. They were unsure on design so they said if they didn’t like it when they got home, they could take it back and exchange it.

2 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

I foolishly ordered the wrong bulbs…

I foolishly ordered the wrong bulbs which were needed for a very important event .... I phoned Lampwise desperately in the hope they could send me the correct ones for the next day and they did ! so good to speak to someone on the end of the phone - thanks Lampwise !

26 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Great selection of lightbulbs & lighting

I had a great experience at Lampwise. Natasha who served me was attentive & knowledgable. She took the time to understand what I was looking for and offered honest advice. The array of lighting options was amazing and the advice was top notch from start to finish. I’ll definitely be using Lampwise again a would recommend others to visit.

6 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

I regret using Lampwise

Following my previous review Natasha phoned me. How dare I leave a one star review?. My review was an honest one. Natasha's aggressive tone was completely uncalled for and extremely unprofessional.
I deeply regret using Lampwise.

3 lipca 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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Dowiedz się więcej o procesie recenzji Trustpilot.

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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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