Brilliant company, had everything I needed in stock. Communication is also good. I had to email as one bulb we put in popped straight away. They were very good in replacement, sent us a replacement st... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Easy to navigate website, bulbs delivered promptly. Although they were carefully packed unfortunately there were a couple of breakages. Customer services very helpful and replacements sent immediately... Zobacz więcej
I recently had to replace a strip light bulb and had some difficulty in finding the right replacement.After some research I contacted lampwise.co.uk and requested delivery,ithen became worried it bei... Zobacz więcej
they were unable to complete my order because they said they didn't have my address. I tracked the order number down at paypal and gave lampwise all the relative information. I was then told I would r... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Dane kontaktowe
Zjednoczone Królestwo
- 01908269888
- info@lampwise.co.uk
- lampwise.co.uk
Odpowiada na 33% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent service
Easy to navigate website, bulbs delivered promptly. Although they were carefully packed unfortunately there were a couple of breakages. Customer services very helpful and replacements sent immediately - they arrived intact. Would highly recommend
Brilliant company
Brilliant company, had everything I needed in stock. Communication is also good. I had to email as one bulb we put in popped straight away. They were very good in replacement, sent us a replacement straight away too. I would definitely use again.
Delivery was made speedily and…
Delivery was made speedily and well-packaged too!
So nice to get a quick and intelligent…
So nice to get a quick and intelligent and useful response to my question.
they were unable to complete my order…
they were unable to complete my order because they said they didn't have my address. I tracked the order number down at paypal and gave lampwise all the relative information. I was then told I would receive my item in 2 days. It didn't arrive. I contacted lampwise again, and they then told me they didn't have any postal address! On calls to them I was told they would phone back. They didn't. so I got a refund. Very, very poor. 0 out of 10.

Odpowiedź od Lampwise
Friendly and helpful
Friendly and helpful. Good customer service, no fuss replacing a faulty item.
Highly recommended
I was trying to find a 34 mm fluorescent tube Lampwise found it and sent it to me within four days. I just wish other companies were like this very efficient with a great stock and wonderful delivery service highly recommended.
I recently had to replace a strip light…
I recently had to replace a strip light bulb and had some difficulty in finding the right replacement.After some research I contacted lampwise.co.uk and requested delivery,ithen became worried it being damaged in the post. No worries, it arrived packed to a very high standard, insulated and beautifully boxed12
Customer service well beyond any expectations
Customer service well beyond any expectations as I had only supplied the reference of a circular light purchased in 2016... Natasha advised me the product had been discontinued... She forwarded the details of a suitable substitute with all the relevant dimensions asking me to check them. Perfect match. New light purchased.
Excellent product
I ordered bulbs from Lampwise
I ordered bulbs from Lampwise and unfortunately one of them wasn’t working, I emailed them and got an immediate response in which they said another one was in the post. I found them to be extremely helpful and very quick to respond. I certainly would recommend them.
Excellent customer service
Excellent customer service, great product knowledge with a truly 'can do' attitude that is refreshing in these days of retail.
The service given.
I needed a new bulb under my cupboard in kitchen. And got in touch with lampwise company. Really excellent service .would definitely use them again. Good service from them and they have been good enough to post to me.
Outstanding Service
Prompt despatch of obsolete flourescent tube which was securely boxed to prevent damage. Timely, polite and informed replies to emails relating to a replacement starter unit for a 60s jukebox resulting in a very gracious FOC unit. A highly recommended company with the human touch - thank you Natasha!
Illuminated Aladdin's cave.
This family run business gives excellent friendly customer service. We have been using this business for many years because of the informative advice they give and service they provide. They are always able to find something to suit your location from the large range of light fittings they are able to obtain. The shop is like an illuminated Aladdin's cave.
They were very helpful and assisted us…
We took our parents to Lampwise as they wanted a Tiffany lamp. The shop staff were very helpful and assisted them with purchasing a lamp. They were unsure on design so they said if they didn’t like it when they got home, they could take it back and exchange it.
I foolishly ordered the wrong bulbs…
I foolishly ordered the wrong bulbs which were needed for a very important event .... I phoned Lampwise desperately in the hope they could send me the correct ones for the next day and they did ! so good to speak to someone on the end of the phone - thanks Lampwise !
Great selection of lightbulbs & lighting
I had a great experience at Lampwise. Natasha who served me was attentive & knowledgable. She took the time to understand what I was looking for and offered honest advice. The array of lighting options was amazing and the advice was top notch from start to finish. I’ll definitely be using Lampwise again a would recommend others to visit.
I regret using Lampwise
Following my previous review Natasha phoned me. How dare I leave a one star review?. My review was an honest one. Natasha's aggressive tone was completely uncalled for and extremely unprofessional.
I deeply regret using Lampwise.
Doświadczenie Trustpilot
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