Very satisfied with the ordered lamps. Quality is very good, definitely I'll order again! Fast shipping. Thank you! :)
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Здравейте, иска ми се да пише по-пълно описание за продукта, например ,че липсва батерия за дистанционното и каква батерия е необходима, за да си я набавя предварително и да се изкефя на лампата като... Zobacz więcej
Reakcja na opinię
Поръчката ми беше анулирана от Ваша страна. Като причина беше посочена отмяна на възможността за плащане с наложен платеж. Може би щях да бъда удовлетворена ако ме бяхте уведомили преди да анулирате п... Zobacz więcej
Reakcja na opinię
The lamps I purchased are great. No issues installing them, the delivery also went smoothly. Many interesting models are sold and I was able to find exactly what I need for a bedroom.
Informacje dotyczące firmy
Napisane przez firmę
Lampiisvetlina е дестинацията за атмосферно и достъпно осветление, което перфектно отговаря на вашите нужди и вкус. От нашия старт през 2007 година, станахме лидери на пазара в Холандия, Белгия и Германия и сме активни в 36 държави по целия свят. Нашето широко разнообразие включва повече от 4000 продукта, което гарантира, че ще намерите перфектното решение за осветление за всяко пространство. При lampiisvetlina, удовлетворението на клиента е наш приоритет. Нашите опитни служители предлагат професионални съвети както онлайн, така и в нашите магазини в Холандия, Белгия, Испания и Полша. Разбираме важността на удобството при плащане, затова предлагаме различни гъвкави начини за плащане. Независимо дали търсите деликатно атмосферно осветление за дома или функционално осветление за офиса, lampiisvetlina е готов да задоволи всичките ви нужди от осветление. Открийте нашето разнообразие днес и ни позволете да ви помогнем да създадете перфектната атмосфера.
Dane kontaktowe
3,6
Średnia
100 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Не препоръчвам
Не препоръчвам! Получих дефектна част , каменната плоча е спукана, видно не от транспорт. Желанието ми бе да сменя само нея, но контакт с фирмата не можах да осъществя. Няма телефон, на имейл не отговарят.
27 marca 2024
Odpowiedź od lampiisvetlina.bg
Не сме получили никакво известие по имейл относно вашата поръчка. Ако сте отговорили на имейли, потвърждаващи вашата поръчка, това автоматично са съобщения без повторение. Моля, пишете на имейл info@lampiisvetlina.bg, информация с нашите данни за контакт можете да намерите на уебсайта:
https://service.lampiisvetlina.bg/s/article/informacia-za-vripzka?language=bg
Missing item
Dears, I finally got my purchase but I’m missing 1 item - No. 103746.
When will I get it?
It will I be refunded?
13 maja 2024
Odpowiedź od lampiisvetlina.bg
information about pre-order was visible when placing the order. The delays result from delays on the part of our manufacturer, which unfortunately we have no influence on.
In connection with the order placed
In connection with the order placed, one of the lamps is missing the mounting plate, the one with which the lamp is attached to the ceiling.
It should be 12 cm long. and have two black bolts. I am sending you photos of the missing elements - a plank and two pcs. bolts.
12 maja 2024
Odpowiedź od lampiisvetlina.bg
everything was resolved following the email. For this type of submission, your product warranty applies, which we, of course, offered immediately after submitting.
Odpowiedź od lampiisvetlina.bg
We are glad that you are satisfied with your purchase. We encourage you to make further purchases from our company!
Тhe white light does not work.
Тhe white light does not work.
I turned on the lamp and turned it on according to the instructions.
The colors were changing through the app and when I tried to change the white light color to 6500K - the lamp went out.
I also tried through the different scenes and in working mode it does not light up
15 kwietnia 2024
Difficult to reach you out
Difficult to reach you out. You didn't even ask for my telephone. I was not sure whether the courier can contact me for the delivery.
8 kwietnia 2024
Odpowiedź od lampiisvetlina.bg
The recipient was not present during the courier's visit, so the parcel was returned. Получателят не присъства по време на посещението на куриера, така че колетът е върнат.
My orders never arrived
My orders never arrived. I was never contacted directly but had to reach support over email since the shipping information was quite confusing. I was told that the shipment was returned due to an issue with the package (being broken). Next I ordered the products anew and guess what - after more than a week (and again over email initiated by me) I got the very same lousy explanation. Needless to say I will never even attempt to use their services and I won’t recommend them.
14 września 2023
Opinia niezależna
Odpowiedź od lampiisvetlina.bg
Could you give us your order numerb so we can check this?
Загубихте ни част от първата поръчка
Загубихте ни част от първата поръчка, която беше комплект и вече нямаше производство на модела, който загубихте. Така трябваше да задоволим с каквото беше налично.
22 sierpnia 2023
Odpowiedź od lampiisvetlina.bg
Вашата поръчка 49000008727 включваше само една доставена лампа, не сме получили оплаквания от вас.
Amazing products but really poor…
Amazing products but really poor website localization into Bulgarian. Very unnatural language, it's quite bothering. Delivery was fast, products well packaged.
21 sierpnia 2023
Odpowiedź od lampiisvetlina.bg
Thank you for your opinion, we will try to improve the translation on our website to make shopping on our website more convenient.
Good
Good quality product and quick international delivery. The delivery time correlated with the description on the website and items were packaged well. Happy with my order, would order again!
9 września 2023
нужна ми е повече информация за техническите параметри и най вече , кой избор на крушка е оптимален.Информацията за техническите параметри…
Информацията за техническите параметри и за енергоспестявашите крушки, видовете светлина и т.н.,ако е възможно да е по пълна и обширна.
27 sierpnia 2023
No product technical description
There is no product info like size, etc. on the website. Clients have to guess from the picture.
16 sierpnia 2023
Odpowiedź od lampiisvetlina.bg
all information about the product is always in the properties. Each product has a description and properties, just scroll below the photos to find this information.
Awful shipment process
Information about the shipment is received 5 days ago to the courrier, and the package is still not with me, while I was assured I will have it by 28th or 29th of August. I am going on vacation for 2 weeks on Aig 31st, and if it is not received by then, it should automatically turn back after 7 calendar days of no receipt. Awful shipment process!
27 sierpnia 2023
Doświadczenie Trustpilot
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