Lakeviewcars Recenzje 

50
•
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We’ve had a superb experience with Lakeview and would thoroughly recommend them. We initially dealt with David and Damien when buying our son’s car and were so impressed with the service that,... Zobacz więcej

Oceniono na 5 z 5

Excellent customer service. Nothing was a bother. We live 250 miles away but a test drive was arranged whilst we were down there on holiday. The car was as advertised, David went out of his way to get... Zobacz więcej

Oceniono na 1 z 5

Sad to say this is the worst second hand car dealer I have ever encountered. Happy to take your money, heaven forbid you go back with a problem. Dealer refused to repair, under warranty, stating noth... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Absolutely exceptional service from Brad and the team at lakeview from start to finish. Friendly, helpful and went above and beyond to make sure we were happy with our car purchase. Viewing booked, ca... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

50 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 75% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(50)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 20

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Professional & Quick turnaround

I bought a car for my daughter's birthday and can confirm that it was done in a very quick time. Bradley and Russel have been amazing. They delivered the car over weekend and it was a nice surprise.

8 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Exceptional service

From the moment I found the car I wanted to buy to the time I drove it away, I received nothing but exceptional service. All the staff were very friendly and helpful, making the process easy. They helped me transfer my private number plate over and set up the tax for my new vehicle which took a lot of stress away for me. Thoroughly recommend them
.

3 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

Poor paint job.

I bought a car from these people and they sprayed the alloy wheels all one colour. 2 and a bit months later the paint is pealing off, wheels look terrible as bubbles have started to appear. Plus nothing has been done about the broken grill that I mentioned the day after I had car, it came with loads of scratches across body work which I have sort of got rid of but still visible, part worn tyres were fitted which cost me over the moon to replace. Yet to offer me £650. For my car and sell it at £4000. Never again will I use these people.

2 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

This is the worst company I could ever…

This is the worst company I could ever recommend,first they sold a faulty car,was almost in an accident within a week of purchase due to faulty brake I think am going to report them to the police because at the end they dnt do as if anything happened.Rubbish company

2 listopada 2022
Opinia niezależna
Logo Lakeviewcars

Odpowiedź od Lakeviewcars

Miss Tokunboh Dopamu, this is total and utter lies and fabrication to the maximum! The real truth here is that you have buyers remorse as you had convinced yourself it had a sunroof (was most certainly not advertised with one and we even told you it didn’t have one) so you have tried every angle to try and reject the car but have no grounds whatsoever which the finance company are in full agreement with. We have all communication documented between you, the finance company and us.We are a very respectable company that always look after our customers and go over and above board .Having read many of your other reviews it looks to me as if you are a nasty bit of work and a trouble maker and it wouldn’t surprise me if you actually sabotaged the beautiful C4 Cactus that had just been MOT by an independent garage and passed with NO advisories. The car was also driven over 120 miles to you and didn’t miss a beat. We have instructed our legal team to contact you as we will not tolerate your libellous and malicious comments and rest assured we will be taking further action against you if we need to. Wishing you a good day ahead.

Oceniono na 5 z 5

Great service

I brought a Mercedes Vito Van from Damien at Lakeview. The van was exactly as described and I have done a lot of miles in it since and it's been amazing. I would highly recommend Lakeview cars to anyone looking for a van or car

29 stycznia 2022
Opinia niezależna
Oceniono na 5 z 5

Lakeview are outstanding highly recommend them

Lakeview is by far the best secondhand car dealership I have ever dealt with.They went above and beyond with a warranty repair on a clutch when they did not have too.They were very easy to deal with from start to finish.Not at all pushy when looking for a car unlike most I have used previously.I really have nothing bad to say about them.I even recommended my own sister to them and she also purchased a car from them and she is also very happy.I would recommend this company to anyone 5 star rating from me

11 sierpnia 2022
Opinia niezależna
Oceniono na 1 z 5

Sad to say this is the worst second…

Sad to say this is the worst second hand car dealer I have ever encountered. Happy to take your money, heaven forbid you go back with a problem. Dealer refused to repair, under warranty, stating nothing wrong with car, without investigating the problem pointed out to them by independent garage. They also lied saying mechanic said the car was fine, when clearly it isn't, and mechanic backs this up. Of course they will say everything possible was done, or nothing wrong, not the case. I would not have to be writing this review if everything was fine and the after sales/customer service was of an acceptable standard. Something to think about! Avoid this dealer at all costs. There are far better dealers out there who actually care about the customer.

4 listopada 2021
Opinia niezależna
Logo Lakeviewcars

Odpowiedź od Lakeviewcars

Thank you for your feedback Karen which we are deeply saddened and disappointed to read but I must admit I do find it quite unfair and unjust as we bent over backwards to try and find the tiniest of squeaks that most could not hear! You purchased a 13 year old BMW having covered circa 90000 miles which was MOT and serviced prior to delivery by an independent garage who gave it a clean bill of health (after rectifying any advisories).You had you own mechanic also inspect and test drive the car before purchase. When you mentioned you concern about the minute creek we collected the car and loaned you a courtesy car and had it inspected by two independent garages who said there was absolutely nothing wrong with it and even your mechanic said the slightest of creeks was more annoying than anything else. It’s barely noticeable yet you became obsessive about it so we continued by changing parts and even changed the differential oil as advised by your mechanic. You then contacted the AA whom we work closely with as we are one of there supporting dealers and have to adhere to there strict rules and regulations as we are signed up to there “dealer promise “ they also refuted your claims and dismissed your complaint. Our number one priority at Lakeview cars is happy customers and to make sure our vehicles are safe, roadworthy and fit for purpose which of course yours is and we always honour our legal and moral obligations and do not walk away from our responsibilities. I have learnt after 27 years in the motor industry as much as we try our hardest to keep everyone happy unfortunately there are some that are impossible to please no matter how hard we try. We wish you all the very best for the future.

Oceniono na 5 z 5

Really good service with Brad who…

Really good service with Brad who sorted out the finance quickly. A really nice touch was the bunch of flowers and a full tank of petrol! Would definitely use this garage again. Good range of 2nd hand vehicles all competitively priced.

12 czerwca 2021
Opinia niezależna
Oceniono na 5 z 5

First Class service

First Class service. Super team . Thanks for making the whole process so easy and super secure Covid-19 . Wishing you every success

4 lutego 2021
Opinia niezależna

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