Lakeviewcars Recenzje 

50
•
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We’ve had a superb experience with Lakeview and would thoroughly recommend them. We initially dealt with David and Damien when buying our son’s car and were so impressed with the service that,... Zobacz więcej

Oceniono na 5 z 5

Excellent customer service. Nothing was a bother. We live 250 miles away but a test drive was arranged whilst we were down there on holiday. The car was as advertised, David went out of his way to get... Zobacz więcej

Oceniono na 1 z 5

Sad to say this is the worst second hand car dealer I have ever encountered. Happy to take your money, heaven forbid you go back with a problem. Dealer refused to repair, under warranty, stating noth... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Absolutely exceptional service from Brad and the team at lakeview from start to finish. Friendly, helpful and went above and beyond to make sure we were happy with our car purchase. Viewing booked, ca... Zobacz więcej

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Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

50 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,2

Wszystkie recenzje

(50)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 20

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Oceniono na 5 z 5

Great experience

We’ve had a superb experience with Lakeview and would thoroughly recommend them.

We initially dealt with David and Damien when buying our son’s car and were so impressed with the service that, when it came to selling my mum’s car, we went straight back to them.

Once again, the whole process was incredibly quick and easy. Nothing was too much trouble, they even arranged to collect my mum’s car, and the funds were in the account within minutes.

David and Damien were both friendly, helpful and professional throughout. Excellent service from start to finish and we wouldn’t hesitate to use Lakeview again. Thank you

30 września 2026
Opinia niezależna
Oceniono na 5 z 5

Above and beyond

Excellent customer service. Nothing was a bother. We live 250 miles away but a test drive was arranged whilst we were down there on holiday. The car was as advertised, David went out of his way to get all of the 14yrs of service history together, sale was agreed and delivery was arranged to our door. Couldn't ask for better service

24 września 2026
Opinia niezależna
Oceniono na 5 z 5

Very happy with the service

Very happy with the service. Good communication and a fair price for a car with a full service history. Andy was very helpful throughout the whole process.

4 września 2026
Opinia niezależna
Oceniono na 5 z 5

I traded in my car for a Honda Jazz

I traded in my car for a Honda Jazz. Really pleased with trade in price. From start to finish I found David very friendly helpful and informative about the car and I’m very pleased with my purchase. He helped to tax it so I could drive it straight away and waited while I contacted my insurance Would definitely recommend this company. I found all the staff friendly.

18 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

My experience of buying a used car from…

My experience of buying a used car from Lakeview Cars to date has been extremely positive.
From the moment I showed interest in the vehicle any questions asked & guidance requested were answered by David & communications were polite & positive.
I was welcomed at the dealership by Andy, encouraged to inspect the vehicle alone & encouraged to take a test drive.
The vehicle was extremely well presented & I felt under no pressure when viewing.
Reservation, deposit payment & making full payment were all straightforward, the latter made at a distance.
David arranged for the vehicle to be delivered to me at my convenience some considerable distance away from the dealership, free of charge, it having been MoTd, serviced (oil change & filter change) & given 6mths warranty.
I am enjoying the vehicle & don’t anticipate any issues with it, but, should I have cause to make contact with Lakeview Cars in future, I am confident any exchanges will be equally polite & constructive.

4 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Could not have asked for a better…

Could not have asked for a better service, the photos and discription of the car were accurate upon arrival ( having had my time wasted at other sites with inaccurate descriptions on the dealerships website ) Pleasant staff answering the phone to make an appointment to view and test drive. Car was clean on arrival and waiting along with all the relivant paperwork which they handled on my behalf once the deal was struck, change of ownership V5 and road tax ( you have to pay for that seperatly not included ) Payment made by bank transfer.
They were reluctant to disscount the price but gave me a disscounted extended warranty at a very reasonable price which to be honest I prefered as I wanted a peace of mind cover .
I chose to pay cash but they offered me finance if I had needed it but were not pushy in any way .All in all great service and pleased with the end result .

6 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

Unfortunately Untrustworthy Dealership

I brought a BMW E89 Z4 from this company less than 3 months ago I traded in my Jaguar XF with no problems for the BMW. Sadly I have had nothing but problems since buying the Z4 it was sold with a 128 AA Service Check the main reason for buying it as I’m a AA Member: This service check was a fabrication of truth
I found out it didn’t get serviced at all,the oil was like black treacle and the spark plugs were completely covered in soot all 6 iridium plugs knackered & the oil filter was clogged in shite the Air filter was much the same condition when I looked at the air filter this was the point I realised I had been taken for a mug. The sales person David had most certainly lied about the car & didn’t give a fig about it when I phoned him about all the issues including the locking wheel nuts which couldn’t be removed due to being overloaded with to much Torque
I have since found out on 10/7/26 the car has got two oil leaks Sump Gasket & Cam Cover Gasket: Lakeview Cars will not pick the car up and sort these issues out at there expense they choose to ignore your calls and emails when they have a legal right to put things right on the car according to the consumer act 2015 the age of the car doesn’t matter if it’s serviced regularly and maintained to schedule:
I would not recommend this company The AA 128 check is not worth the paper it’s printed on the AA could not of checked this car over as it should of failed miserably I brought this car because I trusted the AA warranty inspection this company is untrustworthy if you’re thinking of buying a car from them my advice is steer clear or you will be extremely disappointed and out of pocket.

30 lipca 2026
Opinia niezależna
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Odpowiedź od Lakeviewcars

Dear Dave,

We’re genuinely disappointed to read your review as it does not accurately reflect either the history of this vehicle or the extensive correspondence between us.

The BMW was supplied with a valid MOT, underwent our normal sales preparation and was serviced prior to delivery. We categorically reject your allegation that the vehicle was not serviced, as we hold documentary evidence confirming the work carried out.

You also state that your Jaguar XF had “no problems whatsoever”. However, following its acceptance in part exchange, we incurred in excess of £1,300 preparing it to our retail standard. We mention this simply to illustrate that used vehicles, regardless of previous ownership, often require maintenance and preparation before being offered for sale.

Shortly after taking delivery of the BMW, you arranged for the vehicle to be independently inspected. Significantly, that inspection did not identify either the sump gasket leak or the cam cover gasket leak that you now allege existed at the point of sale. Those allegations only arose later, after the vehicle had been in your possession and use.

During that same inspection, the locking wheel nuts were damaged during attempted removal, something you initially sought to attribute to us despite the damage occurring after the vehicle had left our possession.

We also reject your assertion that we ignored your calls and emails. We engaged with you throughout, responded to your concerns and invited an independent assessment so that any reported issues could be properly investigated. That is entirely consistent with both good practice and our obligations under the Consumer Rights Act 2015.

As far as we are presently aware, following our last detailed response to your concerns, we did not receive any further correspondence from you before this review was published. Had you contacted us again with any additional information, we would, as always, have considered it carefully. Instead, your next communication appears to have been this public review containing a number of allegations which we strongly dispute.

It is also important to remember that this is a 17-year-old BMW Z4 which has covered close to 100,000 miles. Whilst every vehicle must be of satisfactory quality at the point of sale, it is entirely unrealistic to suggest that a vehicle of this age and mileage will remain free from wear-and-tear items or develop no faults whatsoever during ownership. Any issue arising months later must be assessed on the evidence available and cannot simply be assumed to have existed when the vehicle was sold.

Finally, your review contains serious allegations that members of our staff were dishonest and that documentation was fabricated. We reject those allegations unequivocally. David has many years’ experience within the motor trade and has always conducted himself professionally and honestly. Likewise, we retain documentary evidence of the work carried out prior to sale and stand fully behind both the integrity of our staff and the quality of our preparation.

We always endeavour to resolve genuine customer concerns fairly, professionally and in accordance with our legal obligations. However, we cannot allow inaccurate or misleading statements to go unchallenged.

Kind regards,

Lakeview Cars

Oceniono na 5 z 5

A great dealership.

This dealership offers a refreshing, no-pressure approach to car buying that I haven’t found elsewhere.  The staff was incredibly respectful of my time, and the pricing was transparent with no hidden fees or aggressive upselling. David was straightforward and answered all my questions thoroughly and made the paperwork process quick and easy to understand. The vehicle was exactly as described, and was in a very clean and presentable condition. If you value integrity, clear communication, and a stress-free transaction, I cannot recommend Lakeview cars enough.

6 marca 2026
Opinia niezależna
Logo Lakeviewcars

Odpowiedź od Lakeviewcars

Thank you so much for your 5 star review. It means so much to us!

Oceniono na 5 z 5

Have recently bought my second car from…

Have recently bought my second car from lakeview cars and super happy with the service and car we have purchased! We had David showing us around and he had so much knowledge about each car we knew we were in safe hands to pick the right car for us! Would highly recommend!

1 czerwca 2026
Opinia niezależna
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Odpowiedź od Lakeviewcars

We are so pleased you love your car! Many thanks for your kind review

Oceniono na 5 z 5

Great company

Travelled 2hrs to lakeview cars to look at a 2016 ford smax from minute i arrived they made me feel welcome left me to look around the car at my own pace took for test drive and was as described brought the car and took home couple of issues with it on way home but got intouch with them and they sorted it out no problem highly recommend this company if look for great garage to buy great used cars

7 czerwca 2026
Opinia niezależna
Logo Lakeviewcars

Odpowiedź od Lakeviewcars

Thank you Simon for taking the time to leave such a fantastic review .

We’re delighted to hear that the journey to visit us was worthwhile and that you felt welcome from the moment you arrived. We firmly believe customers should be able to view our vehicles at their own pace and make informed decisions without any pressure.

Whilst we’re sorry that a couple of issues arose after your journey home, we’re pleased we were able to resolve them quickly and to your satisfaction. Looking after our customers after the sale is just as important to us as helping them find the right vehicle in the first place.

Thank you once again for your recommendation and for placing your trust in Lakeview Cars. We wish you many happy miles in your Ford S-Max and look forward to helping you again in the future

Very best wishes


Lakeview team

Oceniono na 5 z 5

Recently purchase a Mini from

Recently purchase a Mini from
Lakeview Cars with only praise and great satisfaction. The reason being was that the service was prompt and friendly. Taking delivery was a good experience cause the Mini was immaculately clean and neatly presented. Will be back when my partner need to change hers. Well Done to all the staff at Lakeview Cars.14

14 maja 2026
Opinia niezależna
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Odpowiedź od Lakeviewcars

Thank you so much for your kind words Garry. We wish you years of happy motoring in your Mini

Oceniono na 5 z 5

Great experience

Great experience buying my son’s first car. The team were really helpful, giving advice on safety features and insurance groups to help us find the right car at the right price. No pressure, just honest and friendly service. Would definitely recommend.

17 czerwca 2026
Opinia niezależna
Logo Lakeviewcars

Odpowiedź od Lakeviewcars

Thank you for your kind review.

We are delighted that we could help you and your son find the right first car. Choosing a first vehicle is an important decision, so we’re pleased that our advice on safety, running costs and insurance helped make the process easier.

We always aim to provide honest, straightforward guidance without any pressure, and it’s great to hear that this was reflected in your experience.

We wish you and Harry many years of safe and happy motoring, and we truly appreciate your recommendation.

Kind regards,

Lakeview team

Oceniono na 1 z 5

Unbelievably bad customer service

I have never experienced such poor customer service - I was spoken to in a vile, derogatory manner by David, I am still in shock at some of the things he said and the tone they were said in.

My mother brought a car from there on Saturday, the car was unfortunately driven in to the back of another car on it's return from a service (we hadn't brought it at that point) - we still decided to go ahead and buy it once they had repaired it and Lakeview offered to deliver it for no extra cost.

On Tuesday mum calls to be told it's ready and possible delivery Weds.
On Weds mum calls to be told it's not ready and will hopefully be delivered on Thursday.
On Thursday mum calls to be told it's still in the paint shop.

So I call as this was proving quite stressful for mum, I wanted to make sure it was on track to be delivered that day and to ask them to call mum, as so far mum has had to do all of the calling.

Here's a selection of some of the things that were said to me:
- It's not that big a deal, don't know why you're calling
- We didn't say it was ready - my colleague didn't say that
- Your mum's confused (said more than once)
- Do you want the car or not? (said with the most amount of attitude)
- The customer isn't always right (I'm sorry - what?!!)
- It's just a paint scratch (I have pics of damage and saw it in person, bumper was cracked in various places)
- It might be ready today, then 2 mins later - I've already called the driver to collect it (changed story at least 3 times on the call)
- Now you're confused
And the list goes on, I wish I could convey the tone and derogatory feeling in the words above)

No one got in touch with mum to keep her updated, all calls were made by us to the garage.

The car has since been delivered without the additional extras that were promised.

I cannot believe anyone would speak to someone the way I was spoken to, let alone a company that were getting thousands of pounds of our money.

18 czerwca 2026
Opinia niezależna
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Odpowiedź od Lakeviewcars

Dear Miss Richard’s

We are disappointed to read this review as it does not accurately reflect our dealings with your mother.

Prior to handover, the vehicle was accidentally damaged. Rather than delivering it in that condition, we arranged for it to be professionally repaired at our expense. From the outset, we advised that we would aim to have the vehicle delivered on Thursday afternoon once repairs had been completed, which is exactly what happened.

Throughout the process, we provided updates based on the information available from the bodyshop. We also offered the use of a courtesy vehicle should the repair not be completed in time, delivered the vehicle free of charge and sent flowers as a gesture of goodwill to apologise for the inconvenience caused.

We categorically reject the allegation that any member of our team spoke in a vile, derogatory or abusive manner. Whilst there may have been discussions regarding timescales and expectations, the description of those conversations is simply untrue.

Upon delivery, your mother appeared delighted with the vehicle, accepted delivery without complaint and signed the handover documentation confirming that she was satisfied with the vehicle’s condition at the point of collection. The only item omitted was the tyre inflation kit, which was an oversight on our part. We apologised immediately and arranged for it to be sent separately.

As a family business, we always strive to treat our customers fairly and professionally. In this case, we repaired the vehicle at our expense, offered a courtesy car, provided complimentary delivery, sent flowers as a goodwill gesture and delivered the vehicle within the timescale discussed. We therefore feel this review does not provide a fair or balanced account of what actually occurred.

Very best wishes


Lakeview team

Oceniono na 1 z 5

NEVER BUY A CAR FROM THIS DEALERSHIP

NEVER BUY A CAR FROM THIS DEALERSHIP

sold me a car that had many faults, in my two weeks i went back and Damian has been awful. rude and not wiling to give a refund

9 czerwca 2026
Opinia niezależna
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Odpowiedź od Lakeviewcars

Thank you for your review.

We take customer feedback seriously; however, we have been unable to locate any record of a vehicle sale to a Kerry Jones, nor can we identify any customer or transaction matching the circumstances described.

As we cannot verify the details of this review, we would welcome the opportunity to investigate further. Please contact us directly on 01767316473 with your vehicle registration number, date of purchase, and any relevant documentation so that we can review the matter fully.

We are committed to resolving genuine customer concerns and would be happy to discuss any issues if you are able to provide further information.

Kind regards,

Lakeview Cars

Oceniono na 5 z 5

Great experience from start to finish

Great experience from start to finish. The staff were friendly, helpful, and made the whole process easy and stress-free. They answered all my questions and helped me find the right BMW without any pressure. Very happy with the service and would definitely recommend this dealership.

28 maja 2026
Opinia niezależna
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Odpowiedź od Lakeviewcars

We are so glad you love your car. We always strive to make a stress free process for our customers

Oceniono na 5 z 5

Amazing place, great salea

Amazing place

I bought a car from here recently.
It was the easiest purchase I’ve made
The car is beautiful and the customer service provided is definitely an 11/10

All salesmen know the cars and what they’re talking about. Every question I had was answered and I felt confident buying a car from Lakeview

Overall the service was brilliant and I would definitely come back and recommend others to buy a car from here too!

7 marca 2026
Opinia niezależna
Logo Lakeviewcars

Odpowiedź od Lakeviewcars

Thank you so much Harmonie, It was a pleasure dealing with you and look forward to seeing you again in the future for your next car!

Oceniono na 1 z 5

Lakeview Clowns

Lakeview Clowns – Avoid at All Costs

I bought a VW Touareg from this dealership on 27th September 2025. By 17th October, the car was already in terrible condition—the engine was knocking and there were numerous other issues.

A local, reputable garage confirmed the engine needed to be replaced. Initially, the dealership staff were defensive and unhelpful. Surprisingly, Damien, the owner, eventually got involved and seemed somewhat understanding.

They arranged for the vehicle to be collected and promised a full refund within 7 days. That refund never arrived. Instead, I received multiple emails from Damien, full of spelling and grammar mistakes, claiming “there’s nothing wrong with the vehicle” and offering only to make me pay for the recovery or collect the car myself.

Throughout this ordeal, Damien refused to speak to me by phone, communicating solely via email and leaving his staff to deal with the fallout.

Eventually, he threatened legal action. I was contacted by a company called “Lawgistics,” a firm with a 3-star reputation that isn’t even regulated by the Solicitors Regulation Authority.

For someone who can afford a 24-plate Lotus, I expected a proper law firm—not this. In the end, I raised a dispute with my bank, provided all requested documentation, and received a full refund.

Do not buy from this dealership. Save yourself the stress, confusion, and the headache of trying to decipher Damien’s spelling—and avoid buying a car that’s basically a bag of problems.

27 września 2025
Opinia niezależna
Oceniono na 5 z 5

Very happy with this car dealership

Very happy with this car dealership.
The honest test drive, the Warrenty and after sales service was excellent. I've purchased a few cars from these guys and feel the price and service are second to none. Don't listen to the crybabies who just want Somthing for free. Very good car dealer. Would highly recommend.

11 lutego 2026
Opinia niezależna
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Odpowiedź od Lakeviewcars

Many thanks for your kind words Jon. As always it was a pleasure to see you and look forward to seeing you again for your next car. Regards Paul

Oceniono na 5 z 5

Faultless service, highly recommend.

Could not recommend Lakeview enough - amazing service, especially being a single female and having very recently been ripped off elsewhere. David was brilliant, and I am now the proud owner of a lovely Vitara which was a great price and had been valeted ready for collection. No pushiness, just feels very honest and reassuring and I would definitely look to buy my cars from here again in the future.

6 listopada 2025
Opinia niezależna

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