We worked with Jarett and from our first questions to our loan approval, he was informative, kind, and prompt. From start to finish this process was quite easy and a pleasure. We are grateful for Lake... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Generally speaking, the process of getting the loan was fairly simple. Getting through to get assistance since loan was approved is very difficult for some unknown reason. My phone number has be... Zobacz więcej
Reakcja na opinię
Lakeview gave me a better alternative than I had available. The process was seamless. Gary Darden was quick to respond and I am so happy to move forward with my house project. The dashboard is simple... Zobacz więcej
Reakcja na opinię
Austin Knisley was great to work with. Very personable and quick to help. Genrally the process was quick and clear. There is one thing I thought was stupid and wasteful. I had to apply twice, beca... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Lakeview Loan Servicing, LLC
Napisane przez firmę
At Lakeview, we’re proud to be the second-largest mortgage servicer in the nation1, helping millions of homeowners every day manage and make the most of their homeownership experience.
Whether you’re purchasing a new home, refinancing, accessing home equity, or exploring options to consolidate debt, Lakeview offers deep product expertise and flexible mortgage options designed to support your goals.
We believe managing your mortgage should be simple and transparent. Our intuitive online dashboard makes it easy to view your mortgage payments, monitor equity growth, explore savings opportunities, and access helpful homeownership resources—all in one place.
More than a mortgage servicer, Lakeview is part of a broader ecosystem dedicated to helping you protect, improve, and enjoy your home. Through our affiliate partner network, homeowners can access insurance and realty services, along with exclusive discounts on home improvement and other home-related needs.
1 As of 07/06/26, www.eMBS.com
Dane kontaktowe
4425 Ponce de Leon Blvd, MS 5-251, Coral Gables, FL 33146, Stany Zjednoczone
- 1-855-294-8564
- lakeview.com
4,4
Doskonała
225 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The worse mortgage company I ever had…
The worse mortgage company I ever had to deal with. Cannot get answers for my questions that make sense. Then when I asked to speak with a Supervisor I was conveniently disconnect. I called back and asked to speak directly to a supervisor. After being on hold for 7 minutes I was told there were no available at this time. They did offer a call back. But we all know that is one way of getting out of the phone call! The customer service is a bit to be desired. I will be getting my mortgage out from under them. I hope you do the same. After all it is my money I am protecting without Lakeview Mortgage incompetency. Please go to another mortgage company. Save yourself a lot of problems and monthly phone calls for incorrect bills!!!
26 maja 2026
Opinia niezależna
Odpowiedź od Lakeview Loan Servicing, LLC
Thank you for bringing this to our attention. Your experience is important to us, and we’d like the opportunity to get your concerns addressed with the subservicer of your loan. We’ll be in touch, but in the meantime, please feel free to contact us directly at 1-844-454-9333 or issueresolutions@lakeviewloanservicing.com. We look forward to assisting you.
They kept trying to call me and call me…
They kept trying to call me and call me bunch of loosers waiting to pounce you .check out all the law suites against them.
Alot of claims with BBB. THEY ARE A COMPANY THAT I WOULD NEVER DO BUSINESS WITH BEWARE .
22 maja 2026
Opinia niezależna
Odpowiedź od Lakeview Loan Servicing, LLC
Thank you for bringing this to our attention. Your experience is important to us, and we’d like the opportunity to get your concerns addressed with the subservicer of your loan. We’ll be in touch, but in the meantime, please feel free to contact us directly at 1-844-454-9333 or issueresolutions@lakeviewloanservicing.com. We look forward to assisting you.
Odpowiedź od Lakeview Loan Servicing, LLC
Hi Anthony, thank you for the fantastic review! We’re thrilled to hear that you had a great experience with us, and we remain dedicated to supporting you every step of the way on your homeownership journey.
Odpowiedź od Lakeview Loan Servicing, LLC
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
Great communication
Lakeview had bought our mortgage and started servicing the loan. Within a couple of months they approached us with a refinancing offer. It was in line with the best market rates. The refi process was very efficient and simple with great communication. I would highly recommend them.
13 kwietnia 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
Super easy ansd effecient.
14 maja 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! It truly means a lot to us, and we’re grateful for the opportunity to support you. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Respectful reliable assistance!
Thanking you and your assistance at a very stressful moment
10 kwietnia 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Hi German, thank you for the fantastic review! We’re thrilled to hear that you had a great experience with us, and we remain dedicated to supporting you every step of the way on your homeownership journey.
Interest rate transparency
I thought my HELOC loan interest rate was 9.3%, it turns out It’s 9.3 plus the margin of 2.55, a rate is 11.85%!! This was not clearly communicated or fully transparent through the application process and I feel taken advantage of. The number continually discussed was 9.3 and even to this day the dashboard has no mention of this additional margin which feels intentionally disingenuous. I’ll be finding another loan to replace this one in the near future.
19 kwietnia 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Thank you for reaching out about your recent home loan experience. We’re sorry to hear it didn’t meet expectations. We’re currently reviewing your account and are committed to resolving any issues as quickly as possible. We’ll be in touch, but in the meantime, please feel free to contact us directly at 1-844-454-9333 or issueresolutions@lakeviewloanservicing.com. Your feedback is valuable, and we’d appreciate the opportunity to turn your experience around.
Satisfied
Most of the process went very well. Sometimes responses were a little slow. And the dashboard was not super user friendly. The agents were great
23 kwietnia 2026
Odpowiedź od Lakeview Loan Servicing, LLC
We’re grateful for your positive review! Our goal is to always deliver a 5-star experience, and we appreciate your feedback on areas for improvement. We'll focus on the points you've mentioned to continue improving. Thank you for choosing Lakeview.
Fast service!
13 kwietnia 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! We’re so grateful for the opportunity to support you. If there's anything that you'd like to share about your experience, we'd love to hear more.
We recently did a HELOC and Lakeview…
We recently did a HELOC and Lakeview made the whole process smooth and easy! Always kind and professional phone representatives, and are so helpful with any questions or concerns we may have!
23 marca 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Hi Danny, thank you for the fantastic review! We’re thrilled to hear that you had a great experience with us, and we remain dedicated to supporting you every step of the way on your homeownership journey.
Staff was great!
12 maja 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Thank you for your 5-star review, Rene! We’re so glad to hear you had a great experience, and we’re honored to partner with you on your homeownership journey.
Quick and easy closin
1 kwietnia 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! We’re so grateful for the opportunity to support you. If there's anything that you'd like to share about your experience, we'd love to hear more.
Communication Lacking
Communication could absolutely be improved upon by the loan originator and processors. Despite multiple emails from me inquiring about escrow discrepancies with upcoming property tax payments due, I received a couple run-around replies and eventually no answer. The exact scenario my email was concerning occurred and they left me negative in escrow barely a month after refinance.
Almost a week later, I received an escrow check, but I was previously informed (after asking about the net escrow agreement in my closing documents) that I would not receive an escrow check from my original account as it was being applied to the old loan during the refinance. I expressed confusion as I hadn’t seen net escrow used in that capacity but agreed nonetheless.
I’ll rescind my comments about deceptiveness and unethical practices as it just seems to boil down to poor communication, but the entire post-closing portion of the process did not feel reassuring. Not sure I would recommend staying with this company after this experience.
8 kwietnia 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Thank you for reaching out about your recent home loan experience. We’re sorry to hear it didn’t meet expectations. We’re currently reviewing your account and are committed to resolving any issues as quickly as possible. We’ll be in touch, but in the meantime, please feel free to contact us directly at 1-844-454-9333 or issueresolutions@lakeviewloanservicing.com. Your feedback is valuable, and we’d appreciate the opportunity to turn your experience around.
I had a great experience they were very…
I had a great experience they were very fast getting back with me and we were able to complete everything online, professional and quick helped me finish my project.
29 kwietnia 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
Refinancing was very easy
Refinancing was very easy, I had different options that I could choose from. Everyone that I talked to was very professional.
26 marca 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
Great loan officer
Great loan officer! Dwight took his time with me and answered all of my questions!
1 kwietnia 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Hi Loreto, thank you for taking the time to share your 5-star review. We’re thrilled that you had a great experience with us and are committed to being your trusted partner in homeownership for years to come.
Odpowiedź od Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! We’re so grateful for the opportunity to support you. If there's anything that you'd like to share about your experience, we'd love to hear more.
Super easy process to refinance
Super easy process to refinance. Friendly and helpful employees.
1 maja 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
Smooth process
Nice smooth process, detailed enough where I had very little questions because they were answered before I asked.
24 kwietnia 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Hi Angelica, thank you for the fantastic review! We’re thrilled to hear that you had a great experience with us, and we remain dedicated to supporting you every step of the way on your homeownership journey.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.