We worked with Jarett and from our first questions to our loan approval, he was informative, kind, and prompt. From start to finish this process was quite easy and a pleasure. We are grateful for Lake... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Generally speaking, the process of getting the loan was fairly simple. Getting through to get assistance since loan was approved is very difficult for some unknown reason. My phone number has be... Zobacz więcej
Reakcja na opinię
Lakeview gave me a better alternative than I had available. The process was seamless. Gary Darden was quick to respond and I am so happy to move forward with my house project. The dashboard is simple... Zobacz więcej
Austin Knisley was great to work with. Very personable and quick to help. Genrally the process was quick and clear. There is one thing I thought was stupid and wasteful. I had to apply twice, beca... Zobacz więcej
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Informacje dotyczące firmy
O Lakeview Loan Servicing, LLC
Napisane przez firmę
At Lakeview, we’re proud to be the second-largest mortgage servicer in the nation1, helping millions of homeowners every day manage and make the most of their homeownership experience.
Whether you’re purchasing a new home, refinancing, accessing home equity, or exploring options to consolidate debt, Lakeview offers deep product expertise and flexible mortgage options designed to support your goals.
We believe managing your mortgage should be simple and transparent. Our intuitive online dashboard makes it easy to view your mortgage payments, monitor equity growth, explore savings opportunities, and access helpful homeownership resources—all in one place.
More than a mortgage servicer, Lakeview is part of a broader ecosystem dedicated to helping you protect, improve, and enjoy your home. Through our affiliate partner network, homeowners can access insurance and realty services, along with exclusive discounts on home improvement and other home-related needs.
1 As of 07/06/26, www.eMBS.com
Dane kontaktowe
4425 Ponce de Leon Blvd, MS 5-251, Coral Gables, FL 33146, Stany Zjednoczone
- 1-855-294-8564
- lakeview.com
4,4
Doskonała
225 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great customer support
The process was straightforward and Josh Hicks provided all the support we needed.
1 czerwca 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Thanks for taking the time to share your thoughts! We're pleased to be part of your homeownership journey, and your input helps us improve and exceed your expectations. We appreciate the trust you’ve placed in Lakeview!
Odpowiedź od Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! It truly means a lot to us, and we’re grateful for the opportunity to support you. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Odpowiedź od Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! It truly means a lot to us, and we’re grateful for the opportunity to support you. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Extremely poor experience with Laura
Extremely poor experience with Laura, my mortgage officer and Scott, my underwriter. Virtually nonexistent on communication unless they wanted something from me, and all but vanished leading up to my closing. They still haven't finished helping me but they disappeared on me entirely. I will not be using them again in the future. I do not recommend their services.
20 maja 2026
Odpowiedź od Lakeview Loan Servicing, LLC
We appreciate you taking the time to provide feedback on your recent home loan experience. We’re disappointed to learn that it didn’t meet expectations. Ensuring your satisfaction is our priority, and we’re currently reviewing your account to address your concerns. We’ll be in touch, but in the meantime, please feel free to contact us directly at 1-844-454-9333 or issueresolutions@lakeviewloanservicing.com. We look forward to the opportunity to improve your experience.
I have used Lakeview Loan Servicing for…
I have used Lakeview Loan Servicing for over 8 years and have been easy to work with. They make the process so much easier and always there when I may have questions.
3 czerwca 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
Everything was great!
3 czerwca 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! We’re so grateful for the opportunity to support you. If there's anything that you'd like to share about your experience, we'd love to hear more.
Michelle Slapkowski was great and…
Michelle Slapkowski was great and answered all my concerns about the loan process
20 maja 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Hi John, thank you for the fantastic review! We’re thrilled to hear that you had a great experience with us, and we remain dedicated to supporting you every step of the way on your homeownership journey.
Odpowiedź od Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! We’re so grateful for the opportunity to support you. If there's anything that you'd like to share about your experience, we'd love to hear more.
Realistic approach to our streamline refinance
The Education we received with regards to streamline refinance.The whole process was so clear and without any stress.
11 maja 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Hi Rose, thank you for taking the time to share your 5-star review. We’re thrilled that you had a great experience with us and are committed to being your trusted partner in homeownership for years to come.
Stress free mortgage process
Mr Regan and Alejandro Gonzalez were very helpful in helping with our mortgage process!
27 kwietnia 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Thank you for your 5-star review, David! We’re so glad to hear you had a great experience, and we’re honored to partner with you on your homeownership journey.
I had another home loan with you and I…
I had another home loan with you and I thought your company was an excellent company.
3 czerwca 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Hi Gloria, thank you for the fantastic review! We’re thrilled to hear that you had a great experience with us, and we remain dedicated to supporting you every step of the way on your homeownership journey.
Wonderful team!
Great customer service and experience! Everything was handled quickly with our refinance.
1 czerwca 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
Odpowiedź od Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! It truly means a lot to us, and we’re grateful for the opportunity to support you. If there’s anything else we can assist you with, please don’t hesitate to reach out.
My Lakeview loan experience
I applied to refinance my home thro Lakeview and they promptly responded back. They answered all my questions, always very professional and quickly replied back to make my experience very easy and comforting. The process was very quick and all the departments and people I worked with were awesome. I would highly recommend using Lakeview and I know I made the right choice.
16 kwietnia 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
Everything went smooth
21 maja 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! It truly means a lot to us, and we’re grateful for the opportunity to support you. If there’s anything else we can assist you with, please don’t hesitate to reach out.
It was a great experience from start to…
It was a great experience from start to finish. I was kept well informed and notified of what was to come next.
5 maja 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Hi Ralph, thank you for the fantastic review! We’re thrilled to hear that you had a great experience with us, and we remain dedicated to supporting you every step of the way on your homeownership journey.
The worst mortgage company ever
The worst mortgage company ever! The customer service is impossible to reach. They were supposed to lower my monthly mortgage amount after I changed the insurance company and the prior insurance company had already refunded them. This was also resolved after a 3 way call between Lakeview, myself, and the old insurance company. But they kept charging me the higher amount under old insurance company’s amount next month. One of the staffs was rude and sarcastic when I finally got hold of her, and inquired about the higher amount.
1 czerwca 2026
Opinia niezależna
Odpowiedź od Lakeview Loan Servicing, LLC
Thank you for bringing this to our attention. Your experience is important to us, and we’d like the opportunity to get your concerns addressed with the subservicer of your loan. We’ll be in touch, but in the meantime, please feel free to contact us directly at 1-844-454-9333 or issueresolutions@lakeviewloanservicing.com. We look forward to assisting you.
This company is at best a circus…
This company is at best a circus masquerading as a loan servicing company, at worst an outright legal scam. I have been trying to work with them through the short sale process for 8 months at this point, I have given them every document they asked for and all information they requested. The house has been under contract pending sale for months, the buyer ready to go, and Lakeview just sits on. Their hands doing nothing. I ask for updates on the short sale application and every time I receive the response that "it is in underwriting" for almost 8 months. Now, they send me a letter of proceeding with foreclosure when I've been waiting for them to finish their approval process for the short sale that they have been dragging their feet on.
My advice, don't have a financial hardship while you have a mortgage with Lakeview, they will screw you over every chance they get. Refinance with someone else with a clause that Lakeview is not able to buy out your loan.
1 czerwca 2026
Opinia niezależna
Odpowiedź od Lakeview Loan Servicing, LLC
Thank you for reaching out and sharing your concerns. Your experience is important to us, and we regret that it didn’t meet expectations. To address the concerns you’ve raised, we need more information to identify your account. Please contact us directly at 1-844-454-9333 or issueresolutions@lakeviewloanservicing.com. Your feedback is valuable, and we’d appreciate the opportunity to turn your experience around.
Recast Nightmare!!!
My wife and I started a recast of our loan on March 24 2026. This company approved our recast and immediately cashed our $400k check only to drag there feet until May 20th 2026 when I called then and demanded the approval letter to be expedited. I was told multiple times on previous calls the letter was in the mail which was a complete lie! An emailed letter was sent to me on 5/22, two days after my demand to finish this recast. I printed the final recast agreement, signed it and called Mr. Cooper/ Lakeview loan for installation to mail it back ASAP. At this time I was informed they rejected our recast. What a nightmare. We were informed our loan was being transferred to M&T Bank and we would have to go through them to recast. They know this was in the pipe line and strung us along the entire time!! They wouldn't even refund our money!!!!! This has been the most ridiculous and frustrating attempt at what is the simplest transaction out there. They are holding us hostage and we are absolutely steaming!!! Lie after lie after lie right till the very end! I would highly advise everyone not trust this company with one of your largest investments..
22 maja 2026
Opinia niezależna
Odpowiedź od Lakeview Loan Servicing, LLC
Thank you for bringing this to our attention. Your experience is important to us, and we’d like the opportunity to get your concerns addressed with the subservicer of your loan. We’ll be in touch, but in the meantime, please feel free to contact us directly at 1-844-454-9333 or issueresolutions@lakeviewloanservicing.com. We look forward to assisting you.
Unfamiliar dealing with HELOC
Unfamiliar dealing with HELOC. Lakeview was involved with my mortgage in 2014 so I figured sure, I'll go with them again.
YOU GUYS SUCK!!
Since securing my LOC with LAKEVIEW, I received verified, UNSOLICITED offers from other institutions TWO PERCENT LOWER.
You will receive full reimbursement soon. I look forward to working with someone else,
18 lutego 2026
Odpowiedź od Lakeview Loan Servicing, LLC
We appreciate you taking the time to provide feedback on your recent home loan experience. We’re disappointed to learn that it didn’t meet expectations. Ensuring your satisfaction is our priority, and we’re currently reviewing your account to address your concerns. We’ll be in touch, but in the meantime, please feel free to contact us directly at 1-844-454-9333 or issueresolutions@lakeviewloanservicing.com. We look forward to the opportunity to improve your experience.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.