We worked with Jarett and from our first questions to our loan approval, he was informative, kind, and prompt. From start to finish this process was quite easy and a pleasure. We are grateful for Lake... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Generally speaking, the process of getting the loan was fairly simple. Getting through to get assistance since loan was approved is very difficult for some unknown reason. My phone number has be... Zobacz więcej
Lakeview gave me a better alternative than I had available. The process was seamless. Gary Darden was quick to respond and I am so happy to move forward with my house project. The dashboard is simple... Zobacz więcej
Austin Knisley was great to work with. Very personable and quick to help. Genrally the process was quick and clear. There is one thing I thought was stupid and wasteful. I had to apply twice, beca... Zobacz więcej
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Informacje dotyczące firmy
O Lakeview Loan Servicing, LLC
Napisane przez firmę
At Lakeview, we’re proud to be the second-largest mortgage servicer in the nation1, helping millions of homeowners every day manage and make the most of their homeownership experience.
Whether you’re purchasing a new home, refinancing, accessing home equity, or exploring options to consolidate debt, Lakeview offers deep product expertise and flexible mortgage options designed to support your goals.
We believe managing your mortgage should be simple and transparent. Our intuitive online dashboard makes it easy to view your mortgage payments, monitor equity growth, explore savings opportunities, and access helpful homeownership resources—all in one place.
More than a mortgage servicer, Lakeview is part of a broader ecosystem dedicated to helping you protect, improve, and enjoy your home. Through our affiliate partner network, homeowners can access insurance and realty services, along with exclusive discounts on home improvement and other home-related needs.
1 As of 07/06/26, www.eMBS.com
Dane kontaktowe
4425 Ponce de Leon Blvd, MS 5-251, Coral Gables, FL 33146, Stany Zjednoczone
- 1-855-294-8564
- lakeview.com
4,4
Doskonała
225 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Exceptional Service-Loan Officer Jeddah Miles
My loan officer Jedidiah Miles was extremely helpful. He answered all the questions that I had in a timely manner.
Lakeview customer service always answered their calls in a timely manner and I was never placed on hold for long. The approval process was also completed in a timely manner.
25 lipca 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
With other loan company's
With other loan company's, I was on the phone for hours. Getting help to fill out the application, to get turned down anyway, for something stupid. This was easy, and nice to have a little financial freedom. Thank you Monte
25 lipca 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
Very Satisfied
Great communication, able to address all of our questions promptly, and set clear expectations regarding next steps.
25 lipca 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! We’re so grateful for the opportunity to support you. If there's anything that you'd like to share about your experience, we'd love to hear more.
Great Financial Institution
Everyone I delt with were awesome. There was no frustration with getting this loan. Was very simple and took no time at all. I am very satisfied with Lakeview all the way around. The payment plan fit in with my budget and a very good interest rate.
24 lipca 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Hi Vicki, thank you for taking the time to share your 5-star review. We’re thrilled that you had a great experience with us and are committed to being your trusted partner in homeownership for years to come.
I had trouble uploading documents
I had trouble uploading documents. It would have been very helpful to have alternative methods in which to send documents - fax, email taxes, etc. If you cannot upload a document, through no fault of your own, you are out of luck. It made the process unnecessarily stressful.
24 lipca 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Thanks for taking the time to share your thoughts! We're pleased to be part of your homeownership journey, and your input helps us improve and exceed your expectations. We appreciate the trust you’ve placed in Lakeview!
Heloc made easy
ease of communication, answered questions quickly, could benefit from more detail in timeline of processing loan
24 lipca 2026
Odpowiedź od Lakeview Loan Servicing, LLC
We’re grateful for your positive review! Our goal is to always deliver a 5-star experience, and we appreciate your feedback on areas for improvement. We'll focus on the points you've mentioned to continue improving. Thank you for choosing Lakeview.
High Praise to Trevor Elm and his help with my HELOC application with Lakeside Mortgage!
I worked with Trevor Elm with Lakeside Mortgage and he was extremely helpful. He was quick to respond to questions and he worked with me and the HELOC application was accepted quickly. I am very happy!
22 lipca 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
The timing was perfect
The timing was perfect. Everyone was extremely nice. From our loan officer to the last call. The final monthly payment was exactly where we needed it to be. Thank you for everything!
22 lipca 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Hi Arthur, thank you for the fantastic review! We’re thrilled to hear that you had a great experience with us, and we remain dedicated to supporting you every step of the way on your homeownership journey.
Lakeview is HORRIBLE
Lakeview is HORRIBLE. They have not paid my personal property taxes in 2026. I have plenty of funds in the escrow account, but still they have done NOTHING. I have called multiple times for hours at a time, emailed, been told a manager would call me back...and still NOTHING. I have delinquent notices and late fees... STILL NOTHING. Their costumer service is HORRIBLE. Do not use them. It has been over 2 months of tracking down a manager and still NOTHING.
2 czerwca 2026
Opinia niezależna
Odpowiedź od Lakeview Loan Servicing, LLC
Thank you for bringing this to our attention. Your experience is important to us, and we’d like the opportunity to get your concerns addressed with the respective subservicer. To do that, we need more information to identify your account. Please contact us directly at 1-844-454-9333 or issueresolutions@lakeviewloanservicing.com. We look forward to assisting you.
The process was quick and seamless
The process was quick, and seamless. Ben was so helpful and increased my knowledge of how the process works. He was there every step of way. Thank you so much!
22 lipca 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! It truly means a lot to us, and we’re grateful for the opportunity to support you. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Experts at Work!
Brad Andrews was diligent, honest, knowledgeable and incredibly helpful in helping us navigate our HELOC. He worked around our scheduled and answered any questions we had! The process was simple and easy!
22 lipca 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Hi Kayelene, thank you for the fantastic review! We’re thrilled to hear that you had a great experience with us, and we remain dedicated to supporting you every step of the way on your homeownership journey.
Hard working dedicated workers that get…
Hard working dedicated workers that get the job done , means a lot.
22 lipca 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
Great communication and explaining the…
Great communication and explaining the process. Great experience all around.
22 lipca 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Hi Steve, thank you for taking the time to share your 5-star review. We’re thrilled that you had a great experience with us and are committed to being your trusted partner in homeownership for years to come.
The speed and professional way you all…
The speed and professional way you all helped me.
22 lipca 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! We’re so grateful for the opportunity to support you. If there's anything that you'd like to share about your experience, we'd love to hear more.
Agent Abriel provided all the…
Agent Abriel provided all the information I need it and he made everything so smooth and answered all my questions. lakeview made much more easy in the process
Definitely will do it again.
22 lipca 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Hi Nancy, thank you for the fantastic review! We’re thrilled to hear that you had a great experience with us, and we remain dedicated to supporting you every step of the way on your homeownership journey.
Great customer service and prompt
4 maja 2026
Odpowiedź od Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! It truly means a lot to us, and we’re grateful for the opportunity to support you. If there’s anything else we can assist you with, please don’t hesitate to reach out.
lakeview loan care have messed up my…
The worst mortgage servicers are ....lakeview loan care have messed up my escrow account over the years for various reasons. They put that i wanted to pay down on my mortgage over $20,000 curtailment fee and they had to do an investigation and an agent had 2 screens open and made huge mistake on my acct that was intended for another customers acct!
They dont care, and now more mistakes w them blaming my homeowners insurance and telling me i owe extra for an escrow shortage that again was their mistake!! Stay on top of your morgage servicer!!!
You have to call and question everything they do!! U will get all sorts of answers, and none of the answers are the same!! Very dissapointing and time consuming:{
9 lipca 2026
Opinia niezależna
Odpowiedź od Lakeview Loan Servicing, LLC
Thank you for bringing this to our attention. Your experience is important to us, and we’d like the opportunity to get your concerns addressed with the respective subservicer. To do that, we need more information to identify your account. Please contact us directly at 1-844-454-9333 or issueresolutions@lakeviewloanservicing.com. We look forward to assisting you.
Veterans BEWARE they full of S..t.
They lied n did what they wanted. I wanted refinancing at a lower rate, told me I had to take out equity. Told them no, they did everything anyway and now trying to make me pay 700 for an appraisal they wanted n told me the VA would pay for it. They gave my credit card information without my consent to pay for it. I already paid for a pest control inspection that they said i would be reimbursed for. Im a service connected disabled vet and a single parent of a 6yr old on a set income. Told them no n they went forward anyway. So dont trust nothing they say n give nothing to them. Sad part, they charging me for things i didn't authorize and I never got a copy of pest control or appraisal.
6 kwietnia 2026
Opinia niezależna
Odpowiedź od Lakeview Loan Servicing, LLC
Thank you for reaching out about your recent home loan experience. We’re sorry to hear it didn’t meet expectations. We’re currently reviewing your account and are committed to resolving any issues as quickly as possible. We’ll be in touch, but in the meantime, please feel free to contact us directly at 1-844-454-9333 or issueresolutions@lakeviewloanservicing.com. Your feedback is valuable, and we’d appreciate the opportunity to turn your experience around.
Run away
No. 4 times. One star. Total lack of professionalism. No concern for accountability
15 stycznia 2026
Opinia niezależna
Odpowiedź od Lakeview Loan Servicing, LLC
Thank you for sharing your feedback. We take it seriously and would appreciate the opportunity to address your concerns. To do so, we need more information to identify your account. Please contact us directly at 1-844-454-9333 or issueresolutions@lakeviewloanservicing.com—we’re eager to assist with resolving your concerns.
Recently had my mortgage transferred…
Recently had my mortgage transferred here. They sent me a letter saying I hadn't paid for over 9 months with the last mortgage company, which is not true whatsoever. The lady on the phone was EXTREMELY rude saying I "should've just made a payment like most people," when I couldn't make a payment for a while due to the transfer. Honestly, I may look into seeing if I can have my mortgage transferred elsewhere. Only been a month with this company, but I will not be dealing with bold faced lies and rude customer service.
2 lipca 2026
Opinia niezależna
Odpowiedź od Lakeview Loan Servicing, LLC
Thank you for bringing this to our attention. Your experience is important to us, and we’d like the opportunity to get your concerns addressed with the respective subservicer. To do that, we need more information to identify your account. Please contact us directly at 1-844-454-9333 or issueresolutions@lakeviewloanservicing.com. We look forward to assisting you.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.