Kent & Sussex Home Improvements LTD Recenzje 

521
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Joe our installer was extremely pleasant and helpful. His workmanship was excellent. After installation date issues (not his fault) he has restored our faith in K@S. We are very happy with our windows... Zobacz więcej

Oceniono na 5 z 5

The company as a whole are friendly efficient and would definitely recommend them to anyone. The service was smooth from start to finish and I didn't have to wait long for the windows to be installed.... Zobacz więcej

Oceniono na 5 z 5

We chose K&S even though they were not the cheapest. The sales team were informative and not all all pushy. We were kept informed of manufacturing progress and anticipated installation. Our fitter Pau... Zobacz więcej

Oceniono na 4 z 5

The sub contractor roofers Aaron & Sean plus 2 helpers we had were absolutely fantastic, polite, friendly and their work was brilliant. Left everything clean every day. The plasterer Dan another sub w... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca okien
  2. również w kategorii:
  3. Branża PVC
  4. Instalator okien z podwójnym szkłem
  5. Montaż okien
  6. Sklep z artykułami domowymi
  7. Sklep z drzwiami

Napisane przez firmę

Professional home improvements service throughout Kent and Sussex.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

521 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 55% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(521)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 187

Napisz recenzję
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Oceniono na 1 z 5

Carry out proper checks before proceeding

I would strongly recommend carrying out thorough checks before using this company.
I’ve come across multiple “customer recommendation” posts across different Facebook groups that use identical or near-identical wording, along with the same photos, but are posted from different accounts in different locations.
These posts also follow the same structure and, in many cases, share matching dates, which I found unusual.
In addition, the business address listed is also used by another home improvement company operating under a different name.
I also noticed that some of the images used in these posts appear elsewhere online when checked, which is something I would encourage people to verify for themselves.
I’m not making any accusations, but the overall pattern raised concerns for me.
I would advise anyone considering them to:
Ask for genuine, recent local references
Verify who you are actually dealing with
Check photos and reviews carefully (including reverse image searches)
Based on what I’ve seen, I would strongly recommend doing thorough due diligence before committing to any work.

2 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Absolutely brilliant job by Dean

Absolutely brilliant job by Dean. He was so respectful of my property, cleaning everything up before he left, including leaving my new windows sparkling!
He did an amazing job of sealing the windows inside and out, it looks immaculate. I had a window replaced by a different company previously and the installation was nowhere near as good. Thank you Dean for a great job.

30 kwietnia 2026
Opinia niezależna
Logo Kent & Sussex Home Improvements LTD

Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you for your wonderful feedback! We’re delighted you’re so pleased with the installation and finish. Dean will be thrilled to hear your kind words—he takes great pride in his work. We really appreciate your support 😊

Oceniono na 5 z 5

Just had a new fibreglass roof and…

Just had a new fibreglass roof and skylight window fitted. The two lads Jay & Sean were a pleasure to have in our home. They worked so hard to get the job done, also Dan, who came to help fit the skylight which was large and very heavy. The plasterer, I believe his name was Steve also worked quickly and did a professional job on the inside ceiling and fitted the ceiling lights.
Throughout the whole process Kent & Sussex have kept us informed and communication has been excellent. Would recommend & will be keeping their details for any future work we may need.

29 kwietnia 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you for such a detailed and thoughtful review! We’re so pleased you’re happy with your new fibreglass roof and skylight. Jay, Sean, Dan, and Steve will be delighted to hear your kind words. It’s great to know our communication and service met your expectations. We truly appreciate your recommendation and look forward to helping you again in the future 😊

Oceniono na 5 z 5

High quality windows

Great job done, high quality windows. We recommend 💯%. Special thanks to Fetter Dean for the impeccable work. Thanks to the whole team

6 kwietnia 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you so much for your kind words and recommendation! We’re delighted you’re happy with the quality and service. We’ll be sure to pass your special thanks on to Dean and the whole team 😊

Oceniono na 5 z 5

Whole home double glazing and front door

K&S Home Improments replaced all our double glazing and front door this week, the job went very well and the installers were brilliant, Very happy with their work and engagement from the start to finish of the job.

23 kwietnia 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you for your wonderful feedback! We're so pleased to hear you’re happy with your new windows and front door, and that the team made the whole process smooth from start to finish.

Oceniono na 5 z 5

Double glazing

Dave and Paul arrived on time, they were very friendly and their work was excellent. They cleaned up making no mess and even took time cleaning the windows. I would definitely use this company again. Very pleased !!!

20 kwietnia 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you so much for your kind words! We're delighted you were happy with the service from Dave and Paul, and we really appreciate your recommendation.

Oceniono na 5 z 5

My door is great, and I can lock and unlock Thanks to DEAN. A Great Worker making sure I was happy with his work. I am cos previos workers left me with a mess and not even a byea Bye

previous installers left me elfor weeks it was like that until Dean came with his lad Drake They worked for hours refitting door and the walls round it. Now i love it. . I I believeDean should be given a large bonus and show how your other 'fittrers' should been shown the correct way to do a ob and how to treat customers. Dean was so friendly but got on with hie work even showing me how to use lock and giving me chance to prove I could do same. SUPER

10 kwietnia 2026
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you for your kind feedback! We’re delighted Dean and Drake could get there in the end !

Oceniono na 5 z 5

Contract No. C10803. From start to finish

From start to finish, prompt,regular contact from all. As for the Installation, we would highly recommend the hard-working Team of 'Christian' & 'Joe', for their efficiency and helpfulness. - A Credit to the Company.

17 kwietnia 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you for your kind words! We're glad you had a great experience, and we'll pass your praise on to Christian and Joe.

Oceniono na 5 z 5

Friendly and Professional

Very friendly staff who are happy to help. We had some mishaps with an admin error and some accidental damage, but they fixed everything with no hassle, no extra fees, and quickly. Very professional company, would recommend!

17 marca 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you so much for your kind words! We’re really glad we could resolve everything quickly and make things right for you. Your recommendation means a lot to us, and we’re always here to help if you need anything in the future.

Oceniono na 5 z 5

Great work: all stages of the process were made easy

All the staff were great: many thanks Kier who came to our door to offer us a great deal; Josh who did the contract visit; John who measured up and Paul and Dave who fitted the windows. The job was professional, our home is lighter and cleaner and it's really given us a lift and motivation to change up our home.

2 kwietnia 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you for your wonderful feedback! We’re so pleased to hear that every stage of the process felt easy and that the whole team made a great impression. We’ll be sure to pass your kind words on to Kier, Josh, John, Paul, and Dave. It’s fantastic to know you’re enjoying the transformation—wishing you all the best with your home updates!

Oceniono na 5 z 5

The whole experience was very good

The whole experience was very good, good communication with the whole team, the installers were very professionals, from the beginning to the end, no mess left behind, nothing bad to say.

7 kwietnia 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you so much for your kind words! We’re really glad you had a smooth experience from start to finish—it means a lot to our whole team. 😊

Oceniono na 5 z 5

Perfect from start to finish

I have had 2 separate installs from K&S, and both times were faultless.
The sales team were polite and gave us a quote fast with no pressure.
The surveyors were professional and gave good advice with how to improve our installation.
But the greatest part of the process was the installation teams, they were fast and tidy, and made sure they took time to perfect the small details that makes a difference, so a big thank you to Dave, Paul and Deano for their professionalism.
Overall a great experience!

10 kwietnia 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you for your continued trust in us! We’re delighted both installations were faultless and that our team made such a positive impression. We’ll be sure to pass your kind words on to Dave, Paul, and Deano—much appreciated! 😊

Oceniono na 5 z 5

Highly recommend KSH Improvements

We are delighted with our new conservatory. It was a replacement for one that had leaked and had been severely damaged with water ingress. The reason for its failure was properly investigated and resolved by the excellent fitters - Dave and Paul. They worked tidily and efficiently especially when it came to leave . The quality of the replacement was also fare superior to the original conservatory construction. We highly recommend this company.

31 marca 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you so much for your kind words! We’re thrilled to hear you’re delighted with your new conservatory. Dave and Paul will be especially pleased to know their hard work made such a positive impression. Your recommendation means a lot to us!

Oceniono na 4 z 5

Pleased as punch

Christian and Joe the fitters were excellent, professional, punctual, polite and clean and tidy. Christian is a perfectionist, the work done on our porch is outstanding. Quality of doors and windows are good. However, there were a few hiccups with the office but these were sorted. Would I use them again. Yes.

5 marca 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you for your kind feedback! We’re delighted to hear that Christian and Joe provided such excellent service and that you’re pleased with the quality of your porch. We appreciate your patience with the initial hiccups and are glad everything was resolved. It means a lot that you’d choose us again!

Oceniono na 5 z 5

Dean arrived nice and early and…

Dean arrived nice and early and explained what he was going to do before starting. He was friendly, efficient and extremely tidy. Having a new front door & panel fitted took approximately 5 hours. Great demonstration / explanation and cleaned up everything before leaving. So tidy that you wouldn't of known I'd had any work done apart from a lovely door. All finishings were immaculate.

2 kwietnia 2026
Opinia niezależna
Logo Kent & Sussex Home Improvements LTD

Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you for your lovely feedback! We’re so pleased to hear that Dean made such a positive impression with his professionalism, clear communication, and attention to detail. It’s great to know you’re happy with your new front door and the finish — we’ll be sure to pass on your kind words to him!

Oceniono na 5 z 5

Promises fulfilled

Promises fulfilled. Scaffold removed promptly.

28 marca 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you for your feedback! We’re glad to hear everything was delivered as promised and that the scaffolding was removed promptly. We really appreciate your support!

Oceniono na 4 z 5

Roof light fitted .

We have just had our roof lights fitted with new flat roof installed .
All though we got off to a rocky start with weather etc and wrong colour glass The team were very good and nothing was too much trouble too rectify . They do use sub contractors which were also a very good team who were called Jaden Roofing (Ross ) It's made a huge difference to our darkish lounge area .

26 marca 2026
Opinia niezależna
Logo Kent & Sussex Home Improvements LTD

Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you for your kind words! We’re glad we could resolve the initial issues and that you’re happy with the final result—great to hear your lounge is now brighter. We’ll be sure to pass your feedback on to the team and Jaden Roofing as well.

Oceniono na 5 z 5

Excellent Service

Turned up on time . Fitter Dean was very friendly and worked hard to install the door. Door looks great.

24 marca 2026
Opinia niezależna
Logo Kent & Sussex Home Improvements LTD

Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you for your lovely feedback! We’re delighted to hear you’re happy with the door and that Dean provided such friendly and efficient service. We’ll be sure to pass your kind words on to him.

Oceniono na 5 z 5

A truly efficient and professional company

From start to finish, this was very well planned and our two fitters were obviously experienced and worked really well together. They covered all surfaces carefully and left everything clean and tidy.

4 marca 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you for your wonderful feedback! We’re so pleased to hear everything went smoothly from start to finish and that our team delivered a professional service. It’s great to know they took care with your home and left everything spotless.

Oceniono na 5 z 5

Beautiful product with great communication

I was impressed with the communication throughout, and felt at ease with the professionalism throughout the process. E-mails re: delivery times and installation dates were useful and gave me a clear timescale once it was apparent there was a change in material delivery times. Would definitely use K&S again.

19 marca 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you for your kind review! We're really pleased you were happy with the product and our communication throughout 😊

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