Kent & Sussex Home Improvements LTD Recenzje 

521
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Joe our installer was extremely pleasant and helpful. His workmanship was excellent. After installation date issues (not his fault) he has restored our faith in K@S. We are very happy with our windows... Zobacz więcej

Oceniono na 5 z 5

The company as a whole are friendly efficient and would definitely recommend them to anyone. The service was smooth from start to finish and I didn't have to wait long for the windows to be installed.... Zobacz więcej

Oceniono na 5 z 5

We chose K&S even though they were not the cheapest. The sales team were informative and not all all pushy. We were kept informed of manufacturing progress and anticipated installation. Our fitter Pau... Zobacz więcej

Oceniono na 4 z 5

The sub contractor roofers Aaron & Sean plus 2 helpers we had were absolutely fantastic, polite, friendly and their work was brilliant. Left everything clean every day. The plasterer Dan another sub w... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca okien
  2. również w kategorii:
  3. Branża PVC
  4. Instalator okien z podwójnym szkłem
  5. Montaż okien
  6. Sklep z artykułami domowymi
  7. Sklep z drzwiami

Napisane przez firmę

Professional home improvements service throughout Kent and Sussex.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

521 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 55% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

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4,7

Wszystkie recenzje

(521)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 187

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Oceniono na 5 z 5

New porch… excellent!

The whole experience with my new porch was easy from start to finish, all the staff were incredibly helpful and polite.
Joe who came to fit the porch was excellent! Very hardworking absolute perfectionist!
So pleased with the results many thanks

5 marca 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you so much for your lovely review! We're delighted you're pleased with your new porch, and we’ll be sure to pass your kind words on to Joe 😊

Oceniono na 5 z 5

Windows…

Joe did a great job fitting our windows ,they look really nice .He did a very professional job ,and cleaned up well after himself .

12 marca 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you for your kind review! We're glad you're happy with the windows, and we'll pass your feedback on to Joe 😊

Oceniono na 5 z 5

Job well done

Joe fitted my new doors today he was friendly polite and cleaned up after himself.
Thanks Joe really professional and the doors look great.

13 marca 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you for your kind review! We're glad you're happy with the new doors, and we'll pass your feedback on to Joe 😊

Oceniono na 5 z 5

Dean was great cleaned up after he…

Dean was great cleaned up after he finished no damage to a windowsill even though it was a awkward window to take out very pleased with the window fitting.

9 marca 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you for your lovely feedback! We're glad to hear Dean did a great job and took care during the installation. Enjoy your new window! 😊

Oceniono na 5 z 5

Joe did a great job

Joe did a great job, was friendly and polite. He cleaned up thoroughly when the job was done. Doors look great and are an excellent replacement for the original ones

12 marca 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you for your kind review! We're delighted to hear Joe did a great job and that you're pleased with your new doors. We'll be sure to pass your feedback on to him. Enjoy your upgrade! 😊

Oceniono na 5 z 5

Great job on my new facia boards and…

Great job on my new facia boards and soffits. Excellent job installing my new front door. The 2 men doing the work were polite and courteous. They cleaned up any mess after finishing a day's work leaving the premises clean and tidy. Any snags I pointed out were rectified to my satisfaction.
I would recommend them to you .

11 marca 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you for your wonderful feedback! We’re really pleased to hear you’re happy with your new fascia boards, soffits, and front door. It’s great to know the team were polite, tidy, and quick to resolve any snags. We truly appreciate your recommendation! 😊

Oceniono na 5 z 5

A quality product

A quality product, fitted by hard-working staff who were committed to providing a first-class service. I would definitely use K & S again.

4 marca 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you for your kind review! We’re delighted to hear you’re pleased with the quality of the product and the hard work of our installation team. Providing first-class service is always our goal, and we really appreciate your support. We’d be very happy to work with you again in the future! 😊

Oceniono na 5 z 5

Exceeded what I imagined

Im never write reviews however having spent a small fortune on them, I feel its only fair to say how my expectations have been exceeded with Kent and Sussex.
I have never had new windows and doors before and didnt know what to expect, and It has been beyond what I imagined.
I am so pleased with my windows and doors, they look amazing, they fit well, the finish is great and im so happy I decided to get them.
Christian was our fitter and he was brilliant.
Would totally recommend.

24 lutego 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you so much for taking the time to leave such a thoughtful review! We’re delighted to hear that your new windows and doors exceeded your expectations and that you’re so pleased with the final result. It’s great to know Christian did a brilliant job with the installation. We really appreciate your recommendation and hope you enjoy your new windows and doors for many years to come! 😊

Oceniono na 5 z 5

K&S Paul and Dave

Paul and Dave, punctual arrival and worked through despite absence of scaffolding. Very tidy job and efficient clean up. Thank you.

5 marca 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you for your lovely feedback! We’re really pleased to hear that Paul and Dave provided a punctual and professional service, and that you were happy with the tidy workmanship and clean-up. We’ll be sure to pass on your thanks to them! 😊

Oceniono na 2 z 5

Missing Front Door

First off - doors and windows are nice. Not real different to other companies.

Did not have my door supplied at the same as the windows as someone forgot to order the door. A wait of 3 weeks to get the job finished.

First fitters were fantastic, quick and great job. The second fitter for the door, was not great. Thought he was a joker and unprofessional. He needs to remember who the customer.

Overall. Would not use them again..

2 marca 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you for your feedback. We’re pleased to hear you’re happy with the windows and that the first installation team made a positive impression. However, we’re very sorry about the delay with your front door and that your experience with the second fitter did not meet expectations. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention as this is something we can improve and prevent in the future.

Oceniono na 5 z 5

Excellent Patio Door Replacement

Joe arrived promptly this morning to fit a replacement patio door. He was efficient, friendly and worked hard. I am delighted with the quality of his work and with the way he cleaned the area before leaving. The interior of the house is undamaged and Joe made good the exterior around the frame. I would be happy to recommend him and K and S.

2 marca 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you for your wonderful review! We’re delighted to hear that Joe provided such efficient and friendly service and that you’re pleased with your new patio door. It’s great to know the work was completed to a high standard and everything was left clean and tidy. We really appreciate your recommendation! 😊

Oceniono na 5 z 5

Very pleased


Very pleased, good value, dean was very professional

2 marca 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you for your kind review! We’re delighted to hear you’re very pleased with the service and found it good value. It’s great to know Dean’s professionalism made a positive impression. 😊

Oceniono na 5 z 5

Dean turned up punctual,was very polite…

Dean turned up punctual,was very polite knowledgeable about his job , got on with the removal and refitting of front and back doors ,and left the area very clean, cannot fault Dean in any way.

24 lutego 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you for your great feedback! We’re really pleased to hear that Dean provided such a punctual, polite and professional service. It’s fantastic to know you’re happy with the door installation and the tidy finish. We’ll be sure to pass your kind comments on to Dean! 😊

Oceniono na 5 z 5

Window and door replacement

Once again, job done speedily and thoroughly (despite less than ideal weather conditions), improving sound and heat performance, while new doors greatly improved access.

19 lutego 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you for your kind review! We’re delighted to hear that the new windows and doors have improved both comfort and access to your home. It’s great to know the team delivered the work quickly and thoroughly despite the weather. We really appreciate your continued support! 😊

Oceniono na 5 z 5

Brilliant Conservatory Replacement

I couldn't be more pleased. We had all the glass and plastics in our old conservatory replaced as it was quite tatty and tended to be either too hot or cold. Instead of the glass roof we had before, we went for a solid one, with timber, tiles, insulation and plastering. We also had six spotlights fitted into the new ceiling with wiring added. It was done at the end of January and beginning of February, so a bit of a worry with all the rain, but they managed to work around it to get things done quickly while keeping everything waterproof. All the installers were polite, did great work and left things tidy at the end of each day. We now have a brilliant conservatory we can actually use throughout the year.

28 stycznia 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thanks so much for your wonderful feedback! We’re really glad to hear you’re enjoying your newly transformed conservatory and that it’s now comfortable all year round. It’s great to know the team’s hard work, professionalism, and tidiness made a positive impression. Enjoy your new space! ✨

Oceniono na 5 z 5

Fantastic team and Company

Must admit I was somewhat apprehensive initially to replacing our 25 year old windows, 8 in all plus a back door. Decided on Kent & Sussex Home Improvements as the approach was very professional, clear, and I found openly honest. ( yes I did look at many reviews on the web before deciding). Once committed, the next hurdle was the day for the job to go ahead. Dean and Christian turn up and they were, for want of a better word fantastic, very through, very pleasant, covered everything, and at the end of each day left the place neat and tidy on completion. Job took about 4 days.
Yes I would recommend them and the company to any one considering the replacement of windows, doors etc, and yes of course you can always find cheaper companies somewhere but these guys really showed why customer service does matter.
The house now warms up quicker, stays warmer longer and the new back door looks fantastic.
PS: The whole job only cost me just over a dozen tea bags and more than few cups of coffee !! ( joking)

5 lutego 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you so much for your wonderful review! We’re delighted to hear that you felt confident in choosing Kent & Sussex Home Improvements and that Dean and Christian made the experience such a positive one. It’s great to know you’re already feeling the benefits of your new windows and door — and we’ll be sure to let the team know they’ve earned those tea bags and coffees! ☕

Oceniono na 5 z 5

Dean was helpful

Dean was helpful, polite & just got on with the job. He left the premises clean & tidy. Was very pleased.

18 lutego 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you for your kind feedback! We're so pleased to hear that Dean was helpful, polite, and left everything clean and tidy. We really appreciate you taking the time to share your experience.

Oceniono na 5 z 5

Job Done High Standered

My door was professionally done at a high standered. I would recomend Dean of K&S to anyone looking to upgrade their doors. Very professional, turned up early, polite, explained everything about the door that we needed to know. He left the area tidy. Thank you Dean

17 lutego 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you so much for your lovely review! We're delighted to hear you’re happy with your new door and the service Dean provided. We really appreciate your recommendation and your kind words — it means a lot to us!

Oceniono na 4 z 5

The crew were excellent

The crew were excellent. Had problems with weather and communication with office.
Original warm roof changed to EPDM as pitch wrong. The person who stated it be fine should not have stated this. Took 4 weeks to complete a 7 day job as crew had other jobs to start or complete.
Bless them they came at weekends to finish.
Check the weather forecasts before sending crews out!

12 stycznia 2026
Opinia niezależna
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Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you for your detailed feedback. We’re so pleased to hear you found the crew excellent and appreciate them working weekends to get everything completed.

We sincerely apologise for the delays, the change to EPDM, and the communication issues you experienced. Your comments regarding scheduling and weather planning have been noted, and we’ll be reviewing this internally to improve moving forward.

Thank you again for your patience and for taking the time to share your experience.

Oceniono na 5 z 5

Everyone was helpful and informative…

Everyone was helpful and informative from the initial contact, through the technical visit, to the day of installation.
Dean the fitter was very professional and the result was outstanding.
The patio doors are a massive improvement and I can already notice the cold air is missing.

11 lutego 2026
Opinia niezależna
Logo Kent & Sussex Home Improvements LTD

Odpowiedź od Kent & Sussex Home Improvements LTD

Thank you so much for your wonderful feedback!

We’re delighted to hear that you found everyone helpful and informative throughout the whole process. I’ll be sure to pass your kind words on to Dean — he’ll be thrilled to hear you’re so pleased with the result.

It’s great to know you’re already noticing the difference with your new patio doors. Thank you again for choosing us!

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