KRYPTONITE Recenzje 

I had used my current Kryptonite lock for over 20 years and the mechanism was wearing out. I contacted Kryptonite through their website, explained what was happening and sent them a few photos, and they are going to send a replacement lock. They stand behind their lifetime warranty!

I bought a NY fuggitaboutit lock and chain, had trouble with the lock the 1st time, 2 time it didn’t work period.Needed a lock for road trip,was very frustrated I had to use a feeble cable and padlock. I called Kryptonite, they responded immediately and shipped out a new lock and chain which arrived earlier than expected.Thought I must be hallucinating, a company with not just customer service,but excellent customer service,INCONCEIVABLE! They have my business and I’m sure others after I tell them what a great customer service experience I had.

they sent the product back without too many back and forth

Purchased the Kryptonite Evolution Mini 7 from walmart.com more than 1 month ago. Immediately had issues (with lock not opening) so contacted Kryptonite support. No response in over 30 days other than logging my ticket. Trash product and service, very disappointing from what I otherwise regarded as a solid brand.

Kryptonite was very good about replacing my non-functioning lock.

Very helpful and quick to response.

I had a great experience with Kryptonite’s customer service. My original lock was broken, and the team kindly arranged a replacement for me. They were helpful, professional, and made the process straightforward. It’s reassuring to know they stand behind their products and look after their customers. Thank you for the excellent service!

Brocken product very efficiently managed under warranty.

Quick replacement

After 10 years use my lock stopped working, but the team were fantastic and sent out a replacement under the warranty.

Great! I'm speachless! There was a broken screw at my lock, and on behalf of the lifetime warranty, they sent me a new lock.

Fantastic service, Kryptonite honoured their life time guarantee with a replacement lock.

Positive and fast response on Kryptonite's part. They actually honoured their lifetime guarantee.

After my lock started jamming and became unreliable they sent me a new one. I have been using it for 5 years.

Lifetime warranty lives up to expectations, lock seized up after 3 years and replacement sent 1 day after warranty claim.

I was honestly surprised by how easy the process was. My lock stopped opening, and customer support was very helpful and quick to respond. They approved a replacement under the lifetime warranty right away. It’s nice to see a company that stands behind its products. Thank you

Super helpful, speedy, and understanding. The best!

You know my dealings with this company they are always top when it comes to customer service. They just can’t be beat and their products are always fantastic.

The lock does lock up your bike, however it keeps it locked when you put the right code in which isn’t very helpful.