Low quality, very unstable.
I bought one vServer from this company. I tried to install some webservices on it, and changing some configurations, but nothing works. I created one ticket and told them about the issues, they went back to me, and told me to send some MTR records, which make no senses, since the whole configuration is messing up, when i try do so some changes and restarting the vServer, nothing is changed. Everything is the same igen, and the services i have setup and spend time on, isn't working at all.
I use the same configurations at another providers, (without problems) so the problems is created by kms-hosting. They have absolutely no brain to set up a proper "template" that will work for the customer. They now blame me for having done a lot wrong. I requested a refund since I do not have time to spend more hours on their useless vServer.
The vServer node is also totally overbooked! But they don't care, they only care about the MONEY!
stay away from this horrible company!
They threaten me with debt collection:
#13 | TicketID #345279741 | Unser Kundensupport - 02.12.15 20:09
Guten Tag,
no, you have to follow common law and also terms of service :)
Because you have opened a case with paypal, we will work with paypal to resolve it.
You will get no support once it's solved and your service will be suspended. Also, we reserve the right to escalate this case to our european collection service also called inkasso, which will produce extra costs for you.
Freundliche Grüße,
Support
2 grudnia 2015
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