Kinetix Gear Recenzje 211

Product is poor fitting, don’t expect “Customer Service” because they have none. A “1” rating is too high for this company.

I received it was way too big on my shoulder and I have sent six emails and they are not responding even though they guarantee 30 day moneyback guarantee it’s been two weeks since I’ve been sending emails

Dont respond to email. Can't get refund as per 30 day money back. Scam. Dont buy

I received the shoulder brace full of optimism and the reassurance of a 30 day money back guarantee. It was obvious from the first time I put it on that it was way too big and extremely uncomfortable and not suitable for a smaller frame as the website suggests. I have emailed three times about sending this back and getting a refund to be met with a deafening silence. Sadly, I think this site is just a scam so my guidance is to spend the money on a decent osteopath rather than their non-working shoulder brace.

Paid for shoulder brace, never arrived. Chased, no response. Customer support e mail does not work. Think probably a total scam and best avoided.

I purchased the shoulder brace based on the ads. I received the product, and it is ineffective, uncomfortable,, and quite honestly poorly made. The straps cut into your underarm, and after wearing it for one hour, I developed a very sore spot on my arm.
Customer service says for the 30 day money back policy the product must be unused and unopened packaging what a scam.

Received the brace and tried it on.
It became painful in my armpit because of the hard adjustment flap and the material bunched up in my armpit.
Several requests for a return were not answered.
This is a very over priced and inferior product that the company obviously does not guaranty.

I see a lot of negative reviews about this shoulder brace and I have to disagree. Of course its not going to comfortable but it does what it's meant to do, it supports the shoulder / rotator cuff. I fell from a height and landed on my shoulder 15 years ago causing tendonitis and severe pain in the rotator cuff which, I've been told, can't be operated on. I've been on painkillers, on and off, since and I've been looking for a brace like this for a few years and this provides the support I need. It's not going to be comfortable and I knew that but it works. I can't speak about the service from the company's customer support as I haven't had the need to contact them but overall, I'm happy with the product. I have it on just now, strapped tight, and it provides relief to the pain. All in all, I'm happy with it and i'm sure i'll be using it a lot. Only marking it down one star as the hot/cold pack that I ordered doesn't fit neatly into the shoulder pocket.

I brought this shoulder brace. The most uncomfortable item unimaginable.
I have contacted them 3 times to send back and I was ignored.
I will now make a visa dispute to get my money back!
Highly recommend you stay well clear of these this poor product and a company without any customer service!

Cannot get a refund, they don’t answer to emails or calls. Don’t waist your money product is crap.
Cris

No response to requests for return/refund. DO NOT BUY FROM THIS COMPANY

I've received the products without the straps, I've contacted them they didn't get back to me. They say 24 hours customer support, this is BS.
Don't buy from them
I wrote a review on their website but it's not showing it's like they only keep the paid review.

If there was a zero star rating I'd give them that. FRAUD SCAM. Actually caused more injury to my shoulder than relief. Like other's have said, no responses to emails, or emails that do not work, nor responses from their "contact us" forms. No way to return. I am filing with Paypal for a refund as they refuse to answer or provide one. Plus they sent and billed me for an extra brace. After posting a comment on their page I was blocked.

The item is essentially useless. This was clear the moment I opened it.
Company doesn't respond to emails requesting a refund.
Luckily my bank has accepted its essentially a scam so are refunding the cash.

as per all others... no responses to refund requests

several attempts via email, instagram and contact us on their web page

DO NOT BUY FROM THIS COMPANY

I ordered a shoulder brace and a hot/cold pack December 6,2024. My shoulder has been hurting so I was very exited to get my brace. I waited for a couple of weeks and then went to my local UPS store which informed me that it went to my old address, which I did not supply. UPS also let me know that although that they have my new address, Kinetix does not allow an item to be forwarded. They then told me that it was sent back to the sender. I have since tried to email Kinetix numerous times without any response. Bad business, bad practices, and horrible Contact Info. Do not order from this company as they have shown that they have no ownership and take no responsibility.

Scam company that never returns calls or emails. Even the address listed on their website is associated to a different company. Stay away!

Scam company. Order never showed up and do not reply to emails. Can’t get refund either.

Company is a fraud based out of Canada and ships from China. Refuses refunds. Product not as described. Do not buy from them, trust the negative reviews!

Absolutely shocking company to deal with..placed order on 18th Nov still waiting for it..Have sent several emails and no reply back..Would stay miles away if thinking of buying from them