I ordered a shoulder support device. Not very good or comfortable. Even though they have a Wyoming address they must not stock product there because it had to be shipped from China. My guess is the... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Yet another negative review and disappointment that I didn’t read them before purchasing!! Bought this product for my husband for his shoulder. The fit is not great but he actually found it helped.... Zobacz więcej
An order was placed and paid for. Shipment stated 5-7 days. I was still waiting 30 days later when delivery was shown made on May 4 to my post office box. Upon checking, there was no package and USPS... Zobacz więcej
I have tried various shoulder braces for both my shoulders and found the Kinetix Gear brace to be the most beneficial. It’s very comfortable even when sleeping with it on. I also wear it when I’m doin... Zobacz więcej
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Product is poor fitting
Product is poor fitting, don’t expect “Customer Service” because they have none. A “1” rating is too high for this company.
I received it was way too big on my…
I received it was way too big on my shoulder and I have sent six emails and they are not responding even though they guarantee 30 day moneyback guarantee it’s been two weeks since I’ve been sending emails
Scam. Dont buy. They don't respond to email
Dont respond to email. Can't get refund as per 30 day money back. Scam. Dont buy
Avoid and spend your money at the osteopath instead
I received the shoulder brace full of optimism and the reassurance of a 30 day money back guarantee. It was obvious from the first time I put it on that it was way too big and extremely uncomfortable and not suitable for a smaller frame as the website suggests. I have emailed three times about sending this back and getting a refund to be met with a deafening silence. Sadly, I think this site is just a scam so my guidance is to spend the money on a decent osteopath rather than their non-working shoulder brace.
No delivery, no contact, useless
Paid for shoulder brace, never arrived. Chased, no response. Customer support e mail does not work. Think probably a total scam and best avoided.
AVOID - INEFFECTIVE AND SCAM RETURN POLIGY
I purchased the shoulder brace based on the ads. I received the product, and it is ineffective, uncomfortable,, and quite honestly poorly made. The straps cut into your underarm, and after wearing it for one hour, I developed a very sore spot on my arm.
Customer service says for the 30 day money back policy the product must be unused and unopened packaging what a scam.
Inferior product
Received the brace and tried it on.
It became painful in my armpit because of the hard adjustment flap and the material bunched up in my armpit.
Several requests for a return were not answered.
This is a very over priced and inferior product that the company obviously does not guaranty.
Best support I have found for my injured shoulder.
I see a lot of negative reviews about this shoulder brace and I have to disagree. Of course its not going to comfortable but it does what it's meant to do, it supports the shoulder / rotator cuff. I fell from a height and landed on my shoulder 15 years ago causing tendonitis and severe pain in the rotator cuff which, I've been told, can't be operated on. I've been on painkillers, on and off, since and I've been looking for a brace like this for a few years and this provides the support I need. It's not going to be comfortable and I knew that but it works. I can't speak about the service from the company's customer support as I haven't had the need to contact them but overall, I'm happy with the product. I have it on just now, strapped tight, and it provides relief to the pain. All in all, I'm happy with it and i'm sure i'll be using it a lot. Only marking it down one star as the hot/cold pack that I ordered doesn't fit neatly into the shoulder pocket.
I brought this shoulder brace
I brought this shoulder brace. The most uncomfortable item unimaginable.
I have contacted them 3 times to send back and I was ignored.
I will now make a visa dispute to get my money back!
Highly recommend you stay well clear of these this poor product and a company without any customer service!
Cannot get a refund
Cannot get a refund, they don’t answer to emails or calls. Don’t waist your money product is crap.
Cris
No response to requests for…
No response to requests for return/refund. DO NOT BUY FROM THIS COMPANY
I've received the products without the…
I've received the products without the straps, I've contacted them they didn't get back to me. They say 24 hours customer support, this is BS.
Don't buy from them
I wrote a review on their website but it's not showing it's like they only keep the paid review.
If there was a zero star rating I'd…
If there was a zero star rating I'd give them that. FRAUD SCAM. Actually caused more injury to my shoulder than relief. Like other's have said, no responses to emails, or emails that do not work, nor responses from their "contact us" forms. No way to return. I am filing with Paypal for a refund as they refuse to answer or provide one. Plus they sent and billed me for an extra brace. After posting a comment on their page I was blocked.
DO NOT BUY THIS GARBAGE
The item is essentially useless. This was clear the moment I opened it.
Company doesn't respond to emails requesting a refund.
Luckily my bank has accepted its essentially a scam so are refunding the cash.
DO NOT BUY FROM THIS COMPANY
as per all others... no responses to refund requests
several attempts via email, instagram and contact us on their web page
DO NOT BUY FROM THIS COMPANY
I ordered a shoulder brace and a…
I ordered a shoulder brace and a hot/cold pack December 6,2024. My shoulder has been hurting so I was very exited to get my brace. I waited for a couple of weeks and then went to my local UPS store which informed me that it went to my old address, which I did not supply. UPS also let me know that although that they have my new address, Kinetix does not allow an item to be forwarded. They then told me that it was sent back to the sender. I have since tried to email Kinetix numerous times without any response. Bad business, bad practices, and horrible Contact Info. Do not order from this company as they have shown that they have no ownership and take no responsibility.
Scam company that never returns calls…
Scam company that never returns calls or emails. Even the address listed on their website is associated to a different company. Stay away!
Scam company
Scam company. Order never showed up and do not reply to emails. Can’t get refund either.
Company is a fraud based out of Canada…
Company is a fraud based out of Canada and ships from China. Refuses refunds. Product not as described. Do not buy from them, trust the negative reviews!
Absolutely shocking company to deal…
Absolutely shocking company to deal with..placed order on 18th Nov still waiting for it..Have sent several emails and no reply back..Would stay miles away if thinking of buying from them
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