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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

No one wants to go through the process of losing a beloved pet, but if the time comes again Sally will be our first call. The kindness offered from booking for our Rusty to be collected after he’... Zobacz więcej

Oceniono na 5 z 5

Not the best time in our lives , and in the nicest possible was wish I'd not had to use this service, But that said it was absolutely flawless from start to finish, Sally was the most kind and cari... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We recently had to say goodbye to our dear Groodle, Sebastian. At almost 13 years old it was his time to go to sleep for the last time. We engaged the services of a company to arrang... Zobacz więcej

Oceniono na 5 z 5

So.. I knew my 18 yr old cat was sick. My vet couldn’t accommodate so kind funerals sent Robert from Kent to Southampton . He was amazing . Took my girl to kind funerals . The package I got back from... Zobacz więcej

Informacje dotyczące firmy

  1. Pochówek zwierząt

Napisane przez firmę

We are a pet cremation company servicing London and the South East. We are the UK's first net zero funeral company. We treat our customers with kindness and their pets with great care. We are people kind, human kind and planet kind. We collect pets from homes or vets and return with ashes a few days later. We have land where families can bury their pets ashes alongside human family members.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

165 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

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Oceniono na 5 z 5

cat cremation

Great friendly and compassionate service.no problems atall.lovely lady called sally dealt with the creation of my cat minxy.would recommend her 100%

21 czerwca 2024
Oceniono na 5 z 5

Respectful, understanding, and good communication.

I love my amazing, beautiful, sweet iguana and from the first phone call, I knew I'd trust Sally with the cremation of him. She came on the day he died and took him with as much respect that's necessary.
She also kept me updated on the process and made an additional clay hand print as something to remember him by.
With the asches, there were a few little things to help the mourning process.
Thank you, Sally.

21 czerwca 2024
Oceniono na 1 z 5

Absolutely awful customer service

For a company that revolves around being kind, the customer service we recieved was far from it. I had ordered the delivery service, not realising that the cremation was an additional cost. I emailed asking if we could do a payment plan or a refund as we didn't have an additional £80 as we'd spend a lot of money at the vets trying to save our rat Dumbo before his unfortunate passing. The lady immediately called me asking me to book the cremation, I explained our situation and she replied saying how it wasn't fair to her and that I was being unreasonable. I reminded her that the website states that it offers payment plans and she seemed to be completely disregard that. I stated that I didn't think I was being rude, and she replied "GOOD FOR YOU" I hung up and I was in tears. This is not how you treat vulnerable people who have lost a beloved pet. I chose this company because I wanted to deal with someone who cares.

24 czerwca 2024
Opinia niezależna
Logo Kind Funerals

Odpowiedź od Kind Funerals

We are sorry you felt this way. Payment plans are at our discretion. We are a small, family run business and unfortunately, cannot support everyone on payment plans. Our staff do a fantastic job and we will not tolerate rudeness.

Oceniono na 5 z 5

Kind and comforting - truly amazing service

Kind Funerals were amazing when I lost my cat very suddenly - Sally was so helpful and comforting on the phone and arranged a collection very quickly. I couldn't have asked for better service - I felt very safe leaving my beloved Milo in her care and I know she gave him the most peaceful journey possible. I couldn't be more grateful to her

23 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Sally was professional

Sally was professional, understanding and showed empathy during this ordeal. She did everything she could to smooth the path. I am so grateful.

17 czerwca 2024
Oceniono na 5 z 5

As kind as promised

Sally was, as the name suggests, incredibly kind. Thank you so much for all your thoughtfulness at a painful time, and your respect and care for my boy.

19 czerwca 2024
Oceniono na 5 z 5

This is the first time I’ve lost a pet…

This is the first time I’ve lost a pet and I was stuck not knowing what to do, I found kind funerals and I’m glad. Everyone I met every step of the way was so kind and understanding. Sally was very sweet and supportive. They made this very hard situation more bearable. The sweet notes and extras that were added once I received the ashes were such a kind touch. It made it easier to process and to see my beautiful girl. Thank you so much for everything sally.

19 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

An excellent service delivered with…

An excellent service delivered with care, understanding and compassion. Sally was extremely helpful and arranged prompt collection of my mother's recently deceased cat. The whole process was very fast and we had the ashes back in no time. Sally brought them back in person which I thought was a very caring thing to do. If you find yourself looking for a cremation service for your beloved pet. My advice. Skip the vets and long waiting times. Get in touch with Sally at Kind. I'm so glad I did

16 czerwca 2024
Oceniono na 5 z 5

Couldn't have asked for more for our beloved boy Scooby

Sally is amazing. She made a horrendous time bearable.
We didn't want our boy away from us for any longer than necessary, so we looked for a same day cremation service. I'm so glad we found Kind. From the first moment I spoke to Sally I knew this was the right woman to take our baby on his final journey.
She treated Scooby like he was her own, the care and love she obviously has for animals is so reassuring.
She didn't rush our goodbye, and was amazing with Scooby.
All the extras are treasures we will cherish.
The note included was beautiful.
I would highly recommend Kind to anyone that unfortunately finds themselves in this awful situation.

13 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Respectful love and care of my precious pet and support and kindness towards myself that helped me say goodbye properly ❣️

Tha lady that came to collect my fur baby was so kind and caring that I just knew that my pet was as safe and respected in his death just as much as he was when he was alive. There was no attempt made at rushing me to say goodbye as I finally found the strength to hand him over to Sallys care, I was updated at all times about what was happening and received my pets ashes, paw print and extra meaningful items, all beautiful and safely packaged, within a few days despite it being a bank holiday weekend. The comfort, respect and love shown throughout the whole unexpected experience really helped me find strength to get through the hardest of days

24 maja 2024

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