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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

This company produces a very unique style of japenese clothing that make you feel like you are wearing an art piece. Delivery was quick aswell. They take very good care of you. If you purchase more, t... Zobacz więcej

Oceniono na 5 z 5

Good quality clothing items, comfortable and stylish, exactly as described, and very friendly customer service. Great value, too!

Oceniono na 5 z 5

I bought two Kimonoji pajama sets for my wife as a Mother's Day gift and she loves them! She has practically been living in them as she works from home. They are soft, breathable, clearly of his high... Zobacz więcej

Oceniono na 5 z 5

The Komonoji Reversible Haoris I bought make me so happy! The fit and the quality are excellent, and the fabric and construction promise years of use. I know at least one of the haori will be covered... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

119 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(119)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 119

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

Disappointed

Disappointed as the sizing runs small. Really like the look and cut and fabric but sizing is not suitable. Maybe maximum a size 12-14?

Second issue is the clothing has a terrible chemical smell so would need to wash immediately. So strong a smell that it worries me that it is poisonous. This is not Ok, especially at this price point.

Could not find any returns procedure so have messaged the company and await a reply.

If these issues were resolved could be great. :/

1 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

Quality of product seems good, service atrocious

Quality of product seems good, but service is atrocious.

I bought a jacket that I like with a koi fish. No problem.

I also bought some pajamas in what should have been my size, but the fit was terrible.

Service is *awful.*

They are charging me a fee, demanding I take pictures, and telling me that shipping is at my own expense. Then asking me my height and weight as a favor because they don't know what they are doing.

Huge pain.

As much as I like the jacket, I don't think I'd risk buying from them again.

I may have to go to my credit card for help if they keep jerking me around.

15 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Love them!

Ordered a pair for both my wife and I and we love them! They’re comfortable, and fit very well. We will absolutely will be buying them again!!

29 maja 2026
Opinia niezależna
Oceniono na 5 z 5

I am delighted with the Kuro Hantan…

I am delighted with the Kuro Hantan piece and want very much to buy two more which, unfortunately, are sold out. I have used the ‘notify me’ function on your website and hope very soon to hear from you that that these are back in stock.
I love Japanese style and textiles. It gives me much pleasure to wear these and want more opportunity to wear such beautiful designs.
I have worn my current jacket with a white, broderie anglaise, high-collared blouse thus making an east meets west fusion which makes me feel complete and very happy with myself.
Many thanks Kimonoji. I’ll see you again soon,
Yvonne WORTHINGTON

5 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Perfect Gift for a Working Mom

I bought two Kimonoji pajama sets for my wife as a Mother's Day gift and she loves them! She has practically been living in them as she works from home. They are soft, breathable, clearly of his high quality, and perfect for both lounging around and getting her work day started in style. Our son took a Japanese culture class at our local rec center last year and has taken to practicing his limited Japanese vocabulary with her when she is wearing them. Anything that looks great, feels great, and inspires a nine year old to practice anything is a win-win-win.

29 maja 2026
Opinia niezależna
Oceniono na 1 z 5

Buyer beware - do not trust reviews on website.

Samue set runs about 2 sizes too small. The largest size they sell is XL, so if you are an L, it is going to fit tight.

The product page has a "60 day no hassle money back guarantee". But the actual return policy is tucked away in tiny print in the bottom left of the web page.

1. They sell used clothing. When you get approved for a return, they will charge you a $3.99 "reconditioning fee".

2. In order to be approved for the return you must send pictures to them of the item and all of the packaging and also attest that you have not worn nor washed the item.

3. If they approve your return, they will not refund your shipping on the original purchase, nor your return shipping.

This hardly sounds like a 60 day no hassle money back guarantee. You get hassled and don't get your money back.

And, if you leave a review on their website that is not 5 stars, the bots automatically delete it. My review was pending, and now it is gone. DO NOT BELIEVE THEIR REVIEWS

While they seem legitimate, they are just another facebook store that scams people.

12 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Great pyjamas

my pyjamas are beautiful....the fabric soft, well made & they arrived promptly. I bought 2 pairs & will buy another, but it looks like they will last a while.

9 maja 2026
Opinia niezależna
Oceniono na 1 z 5

Filling migrates through fabric after one wash — no resolution

Bought a Hanten jacket from Kimonoji in December and, because I'm based in Australia, only got to wear it once the cooler weather arrived. After a single cold wash and air dry (well within their care recommendations), fibres from the inner cotton filling began pushing through to the outer fabric, leaving the jacket looking heavily linted and worn. For context, I also bought a different design for my wife at the same time and hers has had no such issue, so I know the problem isn't how I've cared for it. I contacted support with photos and Jenny acknowledged it appeared to be an "isolated case" that would be escalated to their team. I asked for a replacement on 30 April, was told they'd get back to me "shortly," and weeks later I'm still chasing them with no resolution. If they themselves agree it's an isolated case, why won't they replace it? For the price point, the build quality is disappointing and the after-sales follow-through has been worse. I'd encourage anyone considering Kimonoji to look elsewhere.

30 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Another great order!

Another great order received from Kimonoji, I love their Samue and my new Hanten jacket is awesome! Pretty quick dispatch and receipt for an order in the UK, once again a perfect service - Arigato!

25 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Wow!!

Wow!!! The quality, the softness of those Kimonoji is amazing. Love how they fit and how they feel on my skin. Perfect fit for the best nights.

27 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Very disappointing quality

Everything. Sizing is way off. Quality of item is awful. I have bought real garments from Japan, made in Japan , and this i by far the worst quality. It is very thin, and does not appear to be well made. Not worth the money

19 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Drop-shipped low quality products

After receiving my hanten and being unimpressed with the quality given what I paid, I came here to see other reviews (should have done that first). I just searched on AliExpress and indeed found my exact hanten for a fraction of the price. I'll probably still wear it, there's nothing actually wrong with it, but the materials are cheap and it's not the authentic Japanese product they lead you to believe. Definitely not worth the price, and it's clear they are purposefully misleading customers.

7 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Couldn’t find it in Japan!!

I literally went to Japan in hopes of finding a Hanten, ready to spend, but it was not easy to find!! Kimonoji was on my radar before my trip, but I thought I would try to find what I was looking for in Japan. I was unable to, and when I returned from my trip, I was definitely short on coin not only was there a killer sale going on but when I asked my best friend about it who actually is Japanese she was excited because her father had worn down his old Hanten to rags! It was a great deal and everyone who received one was pleased with the quality. I will definitely be ordering more pieces in the future. Also, I’m not a small woman. Easily a size 18 in American sizes. It fits me and it fits my best friend who’s a size 8. Truly one size fits all regardless of height or width. Her father is 6 foot two.

22 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Great quality clothing

I am so very satisfied with my purchase of a Aonami Hanten padded Jacket . Its very well made comfortable and stylish for use at home or a quick trip to the corner store . Very sharp I will be purchasing one more shortly . Ive been wearing Japanese for a couple years . Very comfortable puts jeans to the back shelf Explore their web site you won't be dissapointed

12 marca 2026
Opinia niezależna

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