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Kent Removals & Storage Recenzje 

649
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Incredible positive, prompt service by each of the teams. Excellent communication by each member we encountered. They deliver on their promises. Ours was an extremely difficult move - down three flig... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The team that uplifted our home demonstrated a high level of care for our property. Their professionalism and experience made the challenging first stage of our move less stressful. I can highly recom... Zobacz więcej

Oceniono na 5 z 5

From the first enquiry the communication from the Kent team has been fantastic. On the day Sepa and Mike were beyond phenomenal, such kind hard working men that took care of our possessions as if they... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Over the last three days, I moved house with Kent. I used them because mum and dad used them in 1975 (I was 4) and I recall them being happy about it. Unless helped by family. I have ha... Zobacz więcej

Informacje dotyczące firmy

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 54712591719

  1. Przeprowadzki i usługi magazynowe
  2. również w kategorii:
  3. Magazyn samoobsługowy
  4. Przechowalnia
  5. Przeprowadzki

Napisane przez firmę

Kent Removals & Storage is one of Australia’s most established and trusted moving and storage providers, proudly supporting individuals, families, and businesses for over 80 years. As a privately owned Australian company, Kent delivers local, interstate, and international relocation services, backed by a national network and global partnerships. Known for its customer-first approach, Kent offers a comprehensive range of services including professional packing, secure storage solutions, corporate relocation, and specialised moving services. Every move is tailored to suit the customer’s needs, with experienced teams guiding clients through each step to make the process simple and stress-free. Starting with a simple call or web quote - Kent Removals & Storage can help in all steps of the relocation process. Kent combines decades of industry experience with ongoing investment in technology, systems, and training to ensure a consistent, high-quality service across every location. Whether moving across the street or across the world, customers benefit from reliable service, transparent communication, and attention to detail. Kent is committed to delivering a seamless moving experience while maintaining the personal touch of a family-owned business. Their mission is simple: to Make Life Easy for every customer they serve. Removals Storage Self Storage Cartons / Boxes Packing / Unpacking Cleaning Utilities Pay Per Metre Business Relocation Corporate Relocation Pet Relocation / Moving Vehicle Relocation / Moving Completely tailored to the customers needs, budget and timeline. KentRemovalsStorage.com.au

Make Life Easy

1 Phone Call to Save Thousands $$.

Kent's 'Survey' is a quick call or meeting to confirm details and dates. Kent can then provide options that suit your timeline and budget. This removes any 'estimates' and give you a real price with no hidden fees.

Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

649 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 89% z negatywnych recenzji

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4,7

Wszystkie recenzje

(649)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 530

Napisz recenzję
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Oceniono na 2 z 5

Honestly

Honestly? Disappointing. The removal and delivery teams were friendly, professional and efficient.
Unfortunately this didn’t extend to care taken with my belongings or customer service. Items were damaged, broken and ‘lost’, adding to the cost of the move. The promised Condtion Report was never sent in spite of pressure to sign that I had received and approved it.
Customer service was non existent, promises to follow up were not honoured. I could not recommend them and will actively recommend against using them.

In response to Kent's reply:
I sent an email and called the service centre with my concerns at the time. I received no response until I posted the above review. I am happy to stand by my review

17 sierpnia 2026
Opinia niezależna
Logo Kent Removals & Storage

Odpowiedź od Kent Removals & Storage

Hi, thank you for taking the time to share your feedback.

While we’re pleased to hear that our removal and delivery teams were friendly, professional and efficient, we’re very sorry to hear about the damage and missing items, as well as your experience with our follow-up and communication.

We’re particularly concerned by your comments regarding the Condition Report and the lack of follow-up after you raised these issues. This is not the level of service we aim to provide, and we would like the opportunity to investigate what occurred.

Could you please contact us at customerservice@kentremovalsstorage.com.au with your removal plan number and the details of your move? This will allow our team to identify your booking and review the matter properly.

Thank you again for bringing this to our attention.

The Kent Relocation Group Team
🚚 Your Local, Interstate & Overseas Moving Experts

Oceniono na 5 z 5

The whole experience was done in a very…

The whole experience was done in a very professional manner and will recommend Kent to other people

20 sierpnia 2026
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Odpowiedź od Kent Removals & Storage

Hi John,

Thank you for taking the time to share your feedback with us. It is wonderful to hear that your experience with our team was professional from start to finish. We truly appreciate your kind words and your willingness to recommend our services to others; that is the greatest compliment we could receive.

We are delighted that we could assist you with your move and make the process as seamless as possible. We hope you are settling in well to your new place.

Thank you for choosing Kent Removals and Storage!😊💙

Your Australian owned 🏡Local, 🛣️Interstate and ✈️ International Removals and Storage Experts 🚚

Oceniono na 5 z 5

Friendly and helpful staff who took…

Friendly and helpful staff who took extra care with the entire moving process

19 sierpnia 2026
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Odpowiedź od Kent Removals & Storage

Dear Jacqueline,

Thank you for taking the time to share your feedback with us. It is wonderful to hear that our team provided you with friendly, helpful service throughout your move. We pride ourselves on taking extra care with our clients' belongings, so knowing that you felt supported during the entire process means a great deal to us.

We are delighted that we could make your moving day a positive experience. We truly appreciate your recommendation.

Thank you for choosing Kent Removals and Storage!

Your Australian owned Local, Interstate and International Removals and Storage Experts

Oceniono na 5 z 5

Excellent moving crew

The team were punctual and listened to our instructions and carried them out perfectly.

They aslo asked us everytime they carried a piece of furnitute in where it should go and were extra careful on the new floor and surroundings.

Rafa and JC were very freindly and helpful and I would recommend them again for moving house

18 sierpnia 2026
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Odpowiedź od Kent Removals & Storage

Hi Customer,

Thank you for taking the time to share your feedback with us. We are delighted to hear that you experienced nothing but excellent service throughout your move. Providing a seamless and stress-free experience is always our priority, and it is wonderful to know we hit the mark for you.

We truly appreciate your kind words and your support of our team.

Thank you for choosing Kent Removals and Storage!

Your Australian owned Local, Interstate and International Removals and Storage Experts

Oceniono na 5 z 5

Fantastic service from start to finish

Fantastic service from start to finish

17 sierpnia 2026
Logo Kent Removals & Storage

Odpowiedź od Kent Removals & Storage

Hi Brian,

Thank you for taking the time to share your feedback with us. It is great to hear that you had such a seamless experience from start to finish with our team. Providing a smooth and stress-free move is always our main priority, so we are delighted that we hit the mark for you.

We truly appreciate your kind words and are glad we could assist with your relocation. We hope you are settling in well to your new place.

Thank you for choosing Kent Removals and Storage!

Your Australian owned Local, Interstate and International Removals and Storage Experts

Oceniono na 5 z 5

The guys were great and went above and…

The guys were great and went above and beyond. Very appreciated

16 sierpnia 2026
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Odpowiedź od Kent Removals & Storage

Hi Vanessa,

Thank you so much for sharing your feedback with us. It is wonderful to hear that our team went above and beyond to make your move a success. We pride ourselves on providing helpful and reliable service, and I’m delighted to know that our team’s hard work made such a positive impact on your experience.

I will be sure to pass your kind words along to the crew involved. We really appreciate you taking the time to share your experience with us.

Thank you for choosing Kent Removals and Storage!

Your Australian owned Local, Interstate and International Removals and Storage Experts

Oceniono na 1 z 5

Very disappointing experience with…

Very disappointing experience with Kent\. They broke my stuff during the service, and they even took a record of the damage\. Despite this, I have sent multiple emails and have received no proper response or follow\-up.

Their communication has been extremely poor, and they have shown no responsibility or accountability for the damage they caused. I would not recommend Kent based on my experience

7 sierpnia 2026
Opinia niezależna
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Odpowiedź od Kent Removals & Storage

Hi, we’re very sorry to hear about your experience and the lack of follow-up regarding the reported damage. This is certainly not the level of service or communication we aim to provide.

We’d like to investigate this as a priority. Please email customer.support@KentRelocationGroup.com with your job/invoice number and contact details, along with any relevant information regarding the damage, so our team can locate your move and follow this up directly.

Thank you for bringing this to our attention.

The Kent Relocation Group Team
Your Local, Interstate & Overseas Moving Experts

Oceniono na 5 z 5

Very calm and careful movers

Very calm and careful movers. Punctual, persistent with difficult items like the fridge which had to go down flights of stairs.

20 sierpnia 2026
Logo Kent Removals & Storage

Odpowiedź od Kent Removals & Storage

Hi,

Thank you for taking the time to share your experience with us. We are so pleased to hear that our team remained calm and focused while handling your move. Navigating difficult items like a fridge down multiple flights of stairs certainly requires patience and precision, so I’m glad our movers handled it with such care. Punctuality is a priority for us, and I’m happy we could get your day off to a smooth start. We truly appreciate your feedback.

Thank you for choosing Kent Removals and Storage!

Your Australian owned Local, Interstate and International Removals and Storage Experts

Oceniono na 5 z 5

The guys packing were very polite and…

The guys packing were very polite and efficient.

14 sierpnia 2026
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Odpowiedź od Kent Removals & Storage

Hi Peter,

Thank you for taking the time to share your feedback with us. I am delighted to hear that our packing team provided such a polite and efficient service during your move. We pride ourselves on the professionalism of our staff, and it is great to know that they made the process smooth for you.

We truly appreciate your recommendation and hope you are settling in well to your new space.

Thank you for choosing Kent Removals and Storage!

Your Australian owned Local, Interstate and International Removals and Storage Experts

Oceniono na 4 z 5

Happy with service

Arrived a little earlier in the day then I was expecting, and a single point of minor damage when moving furniture, otherwise no other issues and still happy regardless with the service

14 sierpnia 2026
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Odpowiedź od Kent Removals & Storage

Hi Jacob, thank you for sharing your feedback with us. While we are pleased to hear you were generally happy with your move, I am sorry to learn about the minor damage to your furniture. We always aim for perfect care, and I would appreciate the opportunity to look into this for you. Please feel free to reach out to our team directly so we can discuss this further and ensure we improve our processes. We appreciate you choosing us for your relocation.

Thank you for choosing Kent Removals and Storage!

Your Australian owned Local, Interstate and International Removals and Storage Experts

Oceniono na 4 z 5

All really good but didn't have 5…

All really good but didn't have 5 hanging racks for transporting cloths. No big deal.
The guys were excellent with care and time.

21 sierpnia 2026
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Odpowiedź od Kent Removals & Storage

Hi John,

Thank you for taking the time to share your feedback. I am pleased to hear that our team provided such excellent care and took the necessary time with your belongings during your move.

I sincerely apologise that we were unable to provide the five hanging racks you required. We are always looking to refine our service, and your feedback regarding wardrobe availability is very helpful for our future planning. I’m glad it didn’t cause too much of a disruption for you on the day.
Thank you for choosing Kent Removals and Storage!

Your Australian owned Local, Interstate and International Removals and Storage Experts

Oceniono na 5 z 5

Kent removals Excellent service

Excellent service with good communication, arrived on time and took good care of all our furniture & packed TV's & electrical goods professionally to keep them safe, all items were itemised and email sent to me same day with the list. i would highly recommend Kent removals for your move

20 sierpnia 2026
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Odpowiedź od Kent Removals & Storage

Hi David, Thank you for sharing your experience with us. It is great to hear that our team provided such a professional service, particularly with the careful packing and itemisation of your electrical goods. We place a high priority on clear communication and punctuality, so I am pleased we met those expectations during your move. We truly appreciate your recommendation and are glad we could help make your relocation a smooth one.

Thank you for choosing Kent Removals and Storage!

Your Australian owned Local, Interstate and International Removals and Storage Experts

Oceniono na 5 z 5

Took the stress out of an interstate move

An interstate move has a lot of moving parts and dealing with Kent was a seamless process. From start to finish, every step was friendly and professional. The uplift and delivery crew were both excellent.

3 sierpnia 2026
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Odpowiedź od Kent Removals & Storage

Thank you for the fantastic feedback! 😊 We’re so pleased to hear your interstate move was a seamless experience from start to finish. It’s wonderful to know that every step felt friendly and professional, and that both our uplift and delivery crews provided excellent service. We’ll be sure to pass your kind words on to the teams! 👏🚚💙

Thank you for choosing Kent Removals and Storage! 😊💙

Your Australian owned 🏡 Local, 🛣️ Interstate and ✈️ International Removals and Storage Experts 🚚

Oceniono na 5 z 5

Excellent service very quick and…

Excellent service very quick and efficient.

13 sierpnia 2026
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Odpowiedź od Kent Removals & Storage

Thank you for your wonderful feedback! We’re delighted to hear that you were happy with the service and that everything was delivered on time as promised. We really appreciate you choosing Kent Removals & Storage.

Oceniono na 5 z 5

Great guys and smooth removal both from…

Great guys and smooth removal both from home to new address

13 sierpnia 2026
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Odpowiedź od Kent Removals & Storage

Thank you for the great feedback! 😊 We’re pleased to hear the team made your move from your old home to your new address smooth and hassle-free. We’ll be sure to pass your kind words on to the crew! 🚚👏

Thank you for choosing Kent Removals and Storage! 😊💙

Your Australian owned 🏡 Local, 🛣️ Interstate and ✈️ International Removals and Storage Experts 🚚

Oceniono na 5 z 5

Moved from Sydney to Perth

Kent managed the moving of our goods and vehicles from Sydney to Perth. They impressed with good communications, fast and efficient packing, loading and unloading and meeting timelines. All up, they provided us with a very professional service at a competitive price and helped to make the process relatively stress free. Highly recommended.

3 sierpnia 2026
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Odpowiedź od Kent Removals & Storage

Thank you for your wonderful feedback! We’re delighted to hear that you were happy with the service and that everything was delivered on time as promised. We really appreciate you choosing Kent Removals & Storage.

Oceniono na 5 z 5

Great service and on time delivered as…

Great service and on time delivered as promised

13 sierpnia 2026
Logo Kent Removals & Storage

Odpowiedź od Kent Removals & Storage

Thank you for the great feedback! 😊 We’re pleased to hear everything was delivered on time and exactly as promised. We really appreciate you taking the time to share your experience with us! 🚚👏

Thank you for choosing Kent Removals and Storage! 😊💙

Your Australian owned 🏡 Local, 🛣️ Interstate and ✈️ International Removals and Storage Experts 🚚

Oceniono na 5 z 5

All staff from initial assessment eith…

All staff from initial assessment eith Jetemy to packing with Will and removalist team were efficient courteous and punctual.

13 sierpnia 2026
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Odpowiedź od Kent Removals & Storage

Thank you for the great feedback! 😊 We’re pleased to hear everything was delivered on time and exactly as promised. We really appreciate you taking the time to share your experience with us! 🚚👏

Thank you for choosing Kent Removals and Storage! 😊💙

Your Australian owned 🏡 Local, 🛣️ Interstate and ✈️ International Removals and Storage Experts 🚚

Oceniono na 5 z 5

Wonderful service

Responded right away. Reacted quickly. Seamless pickup and storage.

12 sierpnia 2026
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Odpowiedź od Kent Removals & Storage

Thank you for the great feedback! 😊 We’re pleased to hear our team responded quickly and made the pickup and storage process seamless from start to finish. We really appreciate you choosing Kent! 📦🚚

Thank you for choosing Kent Removals and Storage! 😊💙

Your Australian owned 🏡 Local, 🛣️ Interstate and ✈️ International Removals and Storage Experts 🚚

Oceniono na 5 z 5

Staff arrived on time

Staff arrived on time. Items were treated with care and were also considerate to not cause any damage to the property. Friendly staff and a smooth experience.

19 sierpnia 2026
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Odpowiedź od Kent Removals & Storage

Thank you for the wonderful feedback! 😊 We’re delighted to hear our team arrived on time and took great care of both your belongings and your property. It’s fantastic to know their friendly and considerate approach helped make your move a smooth experience. We’ll be sure to pass your kind words on to the team! 📦👏🚚

Thank you for choosing Kent Removals and Storage! 😊💙

Your Australian owned 🏡 Local, 🛣️ Interstate and ✈️ International Removals and Storage Experts 🚚

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