I went through mental turmoil after finding out my campervan ticket was not mentioned in the group of tickets and passes I thought I had paid for regarding the next Boomtown 2027. Happy to say Georgia... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Problems resolved👍 A couple of times I had issues trying to access my Kaboodle account to add extras for Woodshrop and Avonstock. On each occasion the matter was easily resolved within a few days. T... Zobacz więcej
Jaz was so incredibly helpful. I'm really grateful for her time and patience after I had a ticketing problem which was causing me a lot of stress. She was friendly and sorted everything out quickly ..... Zobacz więcej
We purchased tickets for event in London for the 27th of June, tickets are not available to download immediately so we waited for email that never arrived. We had loads of things to do and simply forg... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Kaboodle offers event organisers and consumers a combined ticketing, accommodation and travel management system all on one platform. We currently work with a large number of festivals, exhibitions and live events to ensure that we provide you with a si...
Dane kontaktowe
Manchester, Zjednoczone Królestwo
- Hello@kaboodle.co.uk
- kaboodle.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 34% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Lost tickets.
I had lost my tickets after my email crashed and was in a panic.
Olivia contacted me very quickly and was most helpful.
Being of a certain age I’m a bit of a technophobe. !!!!!!
Olivia and the entire team…INCREDIBLE
cannot thank Olivia and the entire team at Kaboodle Ticketing enough for their incredible support.
I had quite a stressful issue with my booking tickets, and from the very beginning Olivia was absolutely outstanding — kind, patient, professional, and incredibly comprehensive in helping me resolve everything. She went above and beyond to make sure every detail was handled properly and kept me informed throughout the whole process.
It is rare nowadays to find customer service at this level. Olivia truly turned a difficult situation into a positive experience, and her care and dedication did not go unnoticed. She made me feel valued as a customer and genuinely supported every step of the way.
A huge thank you again to Olivia and the Kaboodle Ticketing team — exceptional service and truly appreciated!
Eric was especially very helpful
Eric was especially very helpful. Even though me adding child ticket took quite a long time and lots of communication, Eric has sorted it out at the end. Thank you.
Jasmine was a star 🌟
Fantastic customer service. Query answered promptly. Great communication. Extremely helpful.
Highly recommended.
Ellie who dealt with booking FDF6625971…
Ellie who dealt with booking FDF6625971 was amazing. She was so quick to get my friend a full refund on her ticket who unfortunately is unwell. Really appreciate the effort she went through and her kindness.
Misleading sponsored results in Google…
Misleading sponsored results in Google search misled me to book tickets for one of their festivals in error. In spite of providing evidence of this genuine mistake they have refused to reimburse me.
Jaz was great help sorting my concerns
Excellent customer service
Jasmin from Kaboodle has just gone above and beyond to help me with a ticket issue. The problem was all of my own making and she fixed everything in a speedy and efficient manner. Thank you Jasmin!
Wonderful Customer Service
I needed to add an infant ticket to my booking and Jaz was excellent. She solved my query promptly and politely. Lovely customer service!
Kaboodle Customer Services Agents are the best
I've spoken to three people in Kaboodle, after a terrible experience with Tixel, and they all provided a brilliant service. However one customer services agent (Jaz) stood out as she went the extra mile and I REALLY appreciated her efforts.
Helpful customer service
I bought a ticket but provided a typo when putting in my email on the booking but the customer service were very helpful and resolved this very quickly .
I had a query about a refund and Emily…
I had a query about a refund and Emily from Kaboodle was so helpful and very prompt at responding back!
Great customer service!
Customer service quick response Emily…
Customer service quick response Emily was very helpful
Email support
I deleted my email confirmation but Fay replied to my email straight away and sorted it out
Had issues with tickets
Had issues with tickets. The email response was quick and helpful. They were able to assist me with issues with immediate effect. Very trust worthy.
Awful situation and awful customer…
Awful situation and awful customer service.
After a bereavement in the family I tried to approach Kaboodle about returning or refunding or even a partial refund along with transfer options of my tickets and Campervan pass for the Stowaway festival.
I have sunk alot of money in to the tickets and now find myself in an impossible situation where the tickets are not issued until 7 days before the festival and there is no service available to transfer or get ANY refund of ANY kind.
The emails back were blunt and basically said, you can transfer the tickets to somebody 7 days before but we are not refunding you anything towards the cost of the ticket or pass. Please cancel and we will resell the tickets!?
I am gutted and cannot believe that there is no way of recouping any cost or re selling the tickets in any way.
It has been hard enough with the family situation and this has left me with a really horrible feeling around Stowaway (a family festival and their ticket vendors

Odpowiedź od Kaboodle Ticketing
Had an issue with my monthly payment…
Had an issue with my monthly payment plan, and Ellie was really quick to respond and got it sorted out swiftly!
Great
Shout out to Emily - sorted my email issue in record time, no stress needed - thank you
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







