I went through mental turmoil after finding out my campervan ticket was not mentioned in the group of tickets and passes I thought I had paid for regarding the next Boomtown 2027. Happy to say Georgia... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Problems resolved👍 A couple of times I had issues trying to access my Kaboodle account to add extras for Woodshrop and Avonstock. On each occasion the matter was easily resolved within a few days. T... Zobacz więcej
Jaz was so incredibly helpful. I'm really grateful for her time and patience after I had a ticketing problem which was causing me a lot of stress. She was friendly and sorted everything out quickly ..... Zobacz więcej
We purchased tickets for event in London for the 27th of June, tickets are not available to download immediately so we waited for email that never arrived. We had loads of things to do and simply forg... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Kaboodle offers event organisers and consumers a combined ticketing, accommodation and travel management system all on one platform. We currently work with a large number of festivals, exhibitions and live events to ensure that we provide you with a si...
Dane kontaktowe
Manchester, Zjednoczone Królestwo
- Hello@kaboodle.co.uk
- kaboodle.co.uk
4,3
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 34% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very helpful and quick reply!
18 marca 2026
Poor Customer Service
It took too long for a reply, which said it was nothing to do with Kaboodle, but I was told to contact you by Wychwood.
Between you, this is a failure in customer service terms.
I have considered this initial review and raised it by a star. It took nearly/over 48 hours for a response, which was simply saying it wasn't Kaboodle's responsibility. That might be within their published response times, but it isn't quick enough for customers who don't understand the subtleties of transferred responsibility for a small category of ticket (and which Kaboodle were responsible for last year).
16 marca 2026
Odpowiedź od Kaboodle Ticketing
Hi Nick,
Thanks for getting in touch.
I have reviewed the correspondence that you have had with our team here at Kaboodle. I can see that you were initially emailing Wychwood directly and, upon forwarding your email to us, received a reply within 48 hours. This our standard response time.
As advised, it is the Wychwood team who are able to assist with the nature of your query. We will pass your contact details onto them.
I can confirm that you have been advised correctly by the Kaboodle team, in a timely manner. Please amend your review to accurately represent your experience with Kaboodle.
Kind regards,
Kaboodle.
NOT HAPPY
Unable to get the answers for my questions and impossible to find a number to call to speak to anyone. Im really not happy with the service!
16 marca 2026
Odpowiedź od Kaboodle Ticketing
Hi Charlene,
Thanks for taking the time to leave a review.
I have reviewed the correspondence that you have had with ourselves and can see that your enquiry regarding accessibility was answered correctly.
The access team are not part of Kaboodle. Applications for PA (carer) tickets need to be made online via the event website. The access team will then review the application and confirm whether or not it is successful.
Contact details for the access team can be found under the accessibility section on the event website. If you need to speak to a member of their team via phone then we would advise that you email them to arrange a callback.
Kind regards,
Kaboodle
Super Response
Olivia was very good at responding
To my emails and assisting me in a change to my booking! Thank you!
6 marca 2026
Opinia niezależna
Quick and accurate replies to my…
Quick and accurate replies to my queries. Many thanks
16 marca 2026
Opinia niezależna
Jasmin was a great help
Jasmin was a great help, I thought my tickets didn't go through but through email communication they were found and confirmed, Thank you so much for your help
15 marca 2026
Venue change for an event I was going…
Venue change for an event I was going to, the change of venue didn't work for us a full refund was granted quickly.
16 marca 2026
Had an issue and was resolved by Jaz…
Had an issue and was resolved by Jaz within hours. Super quick, very impressed with the customer service. Thank you!
15 marca 2026
Opinia niezależna
Olivia and Eric were incredibly helpful…
Olivia and Eric were incredibly helpful and sorted out my query with warmth and care. They made everything straightforward and simple.
15 marca 2026
Emily supported and solved my query…
Emily supported and solved my query very promptly and prodessionally.
15 marca 2026
happy with this customer service
Very happy with this customer service. Efficient instant support ! Thank you 🙏
15 marca 2026
Great Customer Service
The Boomtown Kaboodle team were very fast in answering my email about a car park pass swap, Luke managed to sort things out for me quickly and painlessly! Much appreciated :)
13 marca 2026
Responsive and helpful
A ticket company that responds in a timely manor and is both supportive and helpful.
11 marca 2026
Really helpful throughout the process…
Really helpful throughout the process and received my refund in a prompt manner without any issues.
Many thanks
13 marca 2026
Eric was so helpful sorting my payments…
Eric was so helpful sorting my payments dates . Thank u so much
12 marca 2026
Doświadczenie Trustpilot
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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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