JUGGY USA Recenzje 

2723
•
Wynik TrustScore: 3.5 na 5

3,6

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Zobacz, co mówią recenzenci

Oceniono na 2 z 5

I ordered three tumblers for myself and two gifts. After approximately 60 days, the finish started peeling off. I contacted the company. They informed that this is a rare occurrence and definitely sho... Zobacz więcej

Oceniono na 1 z 5

Juggy USA sent me the wrong product. I had purchased their return and shipping protection, so they sent me a return label right away, but it’s been over ten days after sending in my return and they ha... Zobacz więcej

Oceniono na 5 z 5

I think these water bottles are awesome. They are mostly metal, which makes me feel better about microplastics. They are durable, leak proof, and have the cutest designs. I own Stanley and other bran... Zobacz więcej

Oceniono na 5 z 5

Love my cup. Great communication when it would be shipped and was delivered as expected.

Informacje dotyczące firmy

Napisane przez firmę

Show off your personality with our one of a kind themed water bottles. There's a JUGGY for everyone, it's time to find yours and get JUGGY with it! Our focus is quality, creativeness and functionality in the hydration space. JUGGY was created by Mackenzie who like most people, struggled to maintain a healthy lifestyle. She knew one of the most important things she could do was to make sure she was consuming enough water everyday. It was a simple enough goal and it didn't seem overwhelming. So she set out to find the perfect water bottle. Mackenzie wanted a bottle that fashionable, functional and durable and so JUGGY was born!


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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3,6

Wszystkie recenzje

(2723)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 226

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

BUYER BEWARE OF THEIR PREORDERS!!

BUYER BEWARE OF THEIR PREORDERS!!! Ordered a preorder, and they changed the date to a month and a half later WITHOUT notifying me of the delay or offering ANY recourse. Canceled the order went around and around with them for a refund, reported to the BBB (WHICH THEY REFUSED TO ANSWER), finally got my refund. ORDER AT YOUR OWN RISK!!!

28 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Ordered almost 60 days ago

Ordered almost 60 days ago. No product as of yet. I had to ask where my item is and I'm being told it 'should be' at the warehouse the 12th of June. So that means end of June shipping? So over it. Asked for a refund if I don't get one I'll dispute on my credit card.

10 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Delayed order, poor communication

I placed a preorder for a single tumbler on April 7. Nearly two months later, I have neither received the item nor any communication regarding its status.

I emailed customer support five days ago and received no response. I followed up again today and requested a reply by the end of the business day.

While delays may be unavoidable, a lack of communication is not. Customers deserve timely updates when orders are significantly delayed. The absence of any response reflects poorly on the customer experience and is not the standard I would expect from a professional business.

4 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Ordered back in March 2026 and have…

Ordered back in March 2026 and have heard nothing, they took my money and I cannot even find my order on their website.
I have sent several emails that will not go thru and I will give it one more week then I will be contacting my CC company to dispute the charge due to payment taken but no product being delivered!
Products look Beautiful in the ads, can't say how they look in person as NEVER GOT MY ITEM.
JUST DONT DO IT DONT ORDER

26 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Terrible customer service is this a SCAM???

Still waiting on both the cup I ordered back in March, and the tote bag I ordered for my wife back in April. Juggy has not contacted me yet. I have sent them several e-mails regarding shipping and when I will receive products ordered. Starting to question if this is a legit company or a scam!

26 maja 2026
Opinia niezależna
Oceniono na 1 z 5

Scam!

Did not send me a cup I did a preorder for in March. I was told it would ship in mid April to early May. About May 10th I started trying to contact them. I sent 7 emails and left countless social media comments. They finally repainted when I threatened them and tried to gaslight me about the preorder as if I was supposed to be getting my cup in the future. I ordered for the last shipment and there was zero communication about the delay or otherwise. I'd leave 0 stars if I could and have started a case with the BBB.

23 maja 2026
Opinia niezależna
Oceniono na 1 z 5

Place my order March 2026

I placed an order with Juggle in March 2026 and still have not received it. I’ve sent multiple emails asking for updates and have received no response at all. Extremely disappointing customer service and lack of communication. At this point, I feel completely ignored as a customer. I would not recommend ordering from this company unless they improve their shipping and customer support.

14 maja 2026
Opinia niezależna
Oceniono na 1 z 5

Extremely mad

Ordered April 6 2026. It is now may 12 2026. I emailed them 3 weeks ago asking when it was coming. They said by April 27th it would ship. Well 2 weeks have gone by the expected date and still nothing. I've emailed them 2 times and haven't received a response. Ive already filed a complaint and will be getting my money back if indent hear anything by the 15th of may

27 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Awesome Water Bottles

I think these water bottles are awesome. They are mostly metal, which makes me feel better about microplastics. They are durable, leak proof, and have the cutest designs. I own Stanley and other brands and honestly, these are my favorites especially the Taylor Swift ones! I just got the half gallon jug, which is plastic unlike the water bottles, but the carrying case was super cute.

6 maja 2026
Opinia niezależna
Oceniono na 2 z 5

The straw doesn't suck - which is a bad thing

Pre-ordered my Juggy Highland Springs on Nov 21, 2025. Received May 2, 2026. Incredibly long wait time. Then when I tried to use the straw, it wouldn't work. There is no suction so liquid will not flow through the straw. Contacted CS May 6 - currently waiting on a response.

6 maja 2026
Opinia niezależna
Oceniono na 1 z 5

Can’t rate a JUGGY I haven’t even…

Can’t rate a JUGGY I haven’t even received. Was told it was coming mid April. Just got new email saying now it’s coming end of May. 🙄 I mean I guess it’s good they are answering my emails. I should add I ordered in March.

29 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Shipping takes a while especially with…

Shipping takes a while especially with preorders but these are the only bottles that I use these days. They have a variety of shapes and styles with cute designs and are super easy to clean!

My fiance adores his pokeball themed cup and I have the "girls will be girls" witch cup which makes me laugh every time I use it.

Easy to clean and the colors hold up nicely even after multiple washes!

9 września 2025
Oceniono na 2 z 5

Wait so long it feels like a scam

The tumbler is a good product. However I placed an order early January, it's mid April and still nothing I almost forgot I've already paid for an order. The company sends promotion emails daily but nothing in regards to my order I had to go searching for "Your order is being prepared"

15 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Waiting for my lid

I got my Juggy for Christmas and super excited to use it. Christmas night I let my daughter know the straw port is not working., like there is air escaping or entering. Change out the the straw, adjust straw, fiddle with cup … 2 days later still no luck! She sends email to company finally receives a messages and says as soon as they have a replacement lip will send it out!
I check the the website weekly so I can take my juggy when I take my long drives …. It’s now April still nothing.

25 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Don’t buy Juggy!

I received the Taylor Swift Reputation themed tumbler for Christmas 2025. By March 2026 the handle completely broke off while I was twisting the lid back on one day. I emailed them immediately and not only did they not offer to replace or even fix it, all they offered me was a measly 15% discount to buy another tumbler. Except they don’t offer the one I had on their website anymore. Absolutely useless and I’m very upset, I loved my cup and now I just get to sit and look at it sitting in my cupboard. Don’t think I’d recommend buying from Juggy and I don’t think I’ll ever buy from them again. I used Hydroflasks for years and never had one issue, they even sent me a free replacement straw lid I broke that once.

8 marca 2026
Opinia niezależna
Oceniono na 3 z 5

Got the Real Estate bag

Got the Real Estate bag. Overall it's nice but has one major flaw. The straps are attached by a plastic screw that is really weak. So the bag is very limited in weight that it can carry or the straps will pop off. So it can only hold light weighted items. The rest of the bag is very nice.

5 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Fast shipping

Fast shipping, amazing quality, no spilling or dripping whe nozzle is laid down! Love it! I have 2!! Keep the book themed juggys coming and I’ll keep buying!

2 marca 2026
Oceniono na 2 z 5

Spent a lot of money and still no product

I had purchased a water bottle previously and loved it but my most recent purchase has soured my experience completely. I ordered a tumblr from them almost a month ago and, dispite giving me a confirmation email, it has been sitting in the fulfillment center the entire time. I was not able to get ahold of anyone to figure out what happened to my cup and cannot even get someone on social media to help. I just want my cup but no one is helping me

26 marca 2026
Opinia niezależna

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