JUGGY USA Recenzje 

Love my cup. Great communication when it would be shipped and was delivered as expected.

They deserve no stars as they are a scam company. Ordered a tumbler months ago and still never got it and they will not give me a refund

Juggy USA sent me the wrong product. I had purchased their return and shipping protection, so they sent me a return label right away, but it’s been over ten days after sending in my return and they have not sent a replacement item or issued a refund. Their customer service is also not replying to my emails.

I ordered three tumblers for myself and two gifts. After approximately 60 days, the finish started peeling off. I contacted the company. They informed that this is a rare occurrence and definitely shouldn't have happened. But, it's past 30 days and sorry for your luck. It has never been dropped and never been in the dishwasher. Won't be purchasing again.

Was great customer service when I had questions about where my order was (forgot it was a pre-order, my bad not theirs). I was treated with respect the entire interaction.

Got the wrong product and had to email to get any kind of help. Had to wait hours for a response. Had follow up questions and responded last night. Its been 17hours and no response. Something a 10 mins call could have fixed is now going on day 2.

I'm very happy with my tumbler and I'm very happy that customer service made there mistake right after I talked to them even though I had to wait 5months instead of 3 months for my tumbler.

Cup doesn’t hold ice more than 5 hours. Straw is bent/warped. Customer service was trash. Would never recommend juggy. Ever.

I ordered the peace and profanity cup which I love! It didnt come with the charms I was so disappointed after a few months I contacted the company and they sent them out right away! Great Customer service and great cups keeps drinks hot and cold for hrs.

I only received 1 of the 2 mugs I ordered in April. They then sent a replacement mug that was not the one I wanted. I contacted them after several weeks I then got my 1st mug again so now I have 2 of the same. I complained again weeks later I got another of my original so now I have 3 of the same. Still not the 2nd one I ordered. Contacted 1st of June still have no response as of July 13th very unprofessional for a USA company...

Excellent quality

I preordered a tumbler on 6/7/26. At the time it showed that the tumblers were expected at their wareouse on 6/18/26. That date came and went and I contacted them on 7/2/26 to ask how much longer it would take before it shipped. Now they're telling me it will be mid august because I ordered after May. Nowhere on the product listing did it give a timeline of when your order was placed vs when it would ship. On the preorder page on their website it simply listed they'd be arrive on 6/18/26. The product DID NOT list an early August ship date or I wouldn't have bought it as a Father's Day gift. The product listing and preorder page were both updated after 6/18/26 - I know this because I checked it on 6/18/26 for updates about shipping times - there were none, everything was the same. When I reached out and was told this I requested that my order be cancelled. Well, they don't allow cancellations of preorders unless your order is over 3 months old and hasn't shipped. I can return it after I finally receive it over a month from now, but I have to pay return shipping and I lose the shipping I paid for the cup initially. I wouldn't trust the info on the site for sure, it's obviously not updated as it should be and they just treat you like it's your own fault that the info on the site couldn't possibly have been wrong,

My family and I love our juggys. We've ordered both half gallon jugs as well as the tumblers. Parts are easy to wash, and made high quality. Ship out time took a little bit of time, but I ordered during a sale, took about 4-5 days. I am very happy, as are my family.

I would give them zero stars if possible. Still waiting on an order I placed 3 months ago and it is nearly impossible to get a hold of them.

I ordered a lovely therapist jug. It was advertised with the words not cutting off the handle and some charms. I am beyond disappointed: the mug came with the words cut off and I didn’t get the charms. This company is dishonest. They tried to tell me they’re all like that and I sent them a screenshot of what was advertised. They offered me a measly $6 refund. I told them this was unacceptable and they refunded me $17. This jug was almost $50 and they claimed they had no charms to ship me. I never leave reviews on companies or business but this is egregious. Worst company I’ve done business with in my life. I will not buy from them again.

Fraudulent company. They take your money, don't send the merchandise, and don't answer emails.

I ordered a mug on April 2, 2026, expected ship date was Apr 22 - 26. Reached out on Apr 27, they responded that shipping would be at the end of MAY. Reached out on May 27, they tell me that shipping will be June 8. It's now June 26 and the label for my package was created 5 days ago but still not shipped.

Next week it will be three full months since I placed my order and I doubt that I'll have my mug. They don't allow you to pay with PayPal, I'm guessing that's due to their terrible shipping and customer service.

I placed an order on May 3. By June 19 when I hadn’t received my product and had only received one email from the company advising that there would be a delay (which they exceeded by almost 2 weeks) I gave up and called my credit card company for a refund! I have never ordered anything that took that long and offered such horrible customer service! I wouldn’t have minded a slight delay had they maintained communication with me along the way!

I ordered a bundle that was supposed to come with a tumbler and a bag. I did not get the bag. This wouldn’t be a big deal if customer service would actually respond to correct it, but I’ve gotten no communication through email or Facebook. Disappointing because their designs are cool.