If there's a negative score, I will give them that. I never received my earned cashback, I kept chasing them about it, and now it went missing and customer service is not helpful at all.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Citro has some great offers and deals available. I always check when making purchases. They have a great browser extension that will let you know if something you are shopping for has an offer. I've b... Zobacz więcej
I love the variety of articles, some apply, some not some are very thought provoking & some really make u think … I have also learnt stuff I didn’t know existed eg all the different shopping apps…Tha... Zobacz więcej
Josh was great on the phone and the phone call speaking to a real human gave me more confidence in the Citro app and actually continuing the process of signing up and linking my bank cards etc. I prob... Zobacz więcej
Informacje dotyczące firmy
Informacje o Citro
Napisane przez firmę
Welcome to Citro, a thriving community of thousands of fellow 40+ Aussies. A place where you can meaningfully connect, get rewards and find inspiration to make your best years better.
✈️ Unearth travel adventures:
Experience the world or your own backyard with exclusive content and offers for your next journey by air, sea, rail or car.
🏡 Elevate your lifestyle:
Make the most of life with premium content and discounts on dining, entertainment, and home services to add luxury to everyday living.
💪 Prioritise your health:
Explore health resources, expert insights and hacks on fitness, longevity, mindfulness and more.
💰 Master your finances:
Secure your future with proven tips, tricks and techniques to take charge of your finances and live a worry-free life!
🧘 Enrich your time:
Enjoy trivia, quizzes and conversations with our community, including access to exclusive member events.
Why Citro? Get access to…
✓ A vibrant community of like-minded individuals to connect with
✓ Tailored content, trivia and quizzes for inspiration
✓ Exclusive offers on travel, lifestyle, health, money, and more
✓ Spend like always, get more with the Citro Rewards Program
Seize life with Citro and embrace endless possibilities, unforgettable experiences, and a growing community celebrating your best years.
Dane kontaktowe
50 Bridge St, 2000, Sydney, Australia
- 1300 869 596
- support@joincitro.com.au
- joincitro.com.au
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
If there's a negative score
If there's a negative score, I will give them that.
I never received my earned cashback, I kept chasing them about it, and now it went missing and customer service is not helpful at all.
Victoria was very helpful explaining…
Victoria was very helpful explaining how it all worked.In the end it went well.
Most of the stores I shop from ama on big w and Cole’s
Most of the stores I shop from
Are on the site app and am the app was simple to use and scroll through.
Great customer care walk you step by…
Great customer care walk you step by step on what benefits and rewards you can achieve I can’t wait to to start $$$ into my bank account 🥳🥳🥳🥳🥳
Citro has some great offers and deals…
Citro has some great offers and deals available. I always check when making purchases. They have a great browser extension that will let you know if something you are shopping for has an offer. I've been a member for about three months now and have definitely saved heaps of money using it. In today's financial climate, every cent I save helps!
If there is zero star
If there is zero star, no doubt i will tick that.. never did i receive antyhing from them scammers
It was great to have Josh go through…
It was great to have Josh go through the citro the citro app. Great information
Learn something new
I found some good ideas on the Citro website
It's all bullshit
It's all bullshit, they don't payout cashback and now the card doesn't even work !
Didn’t receive cash back offer as…
Didn’t receive cash back offer as promised.
Items for deals are not items or places…
Items for deals are not items or places i shop at do j don't think it's worth it.
Receiving the information I required
rubbish
rubbish, did not payout, constant problems being run around in circles over the same issue
Unable to open the SHOP button
Unable to open the SHOP button. Wouldn't work on my mac or my smartphone. Gave up!!!
This app is a sham
This app is a sham. American company with an arm here in Australia (claims to be 'backed by AMP - for credibility). Customer Support inactive and unwilling to investigate complaints. Drawn out to/fro via emails, resulting in Citro NOT upholding their advertised offers of cashback incentives, nor merchant offers of percentage rebates on transactions. Matters referred to Australian Financial Complaints Authority (AFCA). Sad that Julia Morris attached her profile to such a company with their regard for 'fairness' and 'honour' in such an UN-Australian way.
Awful company
Awful. I’d give 0 stars if I could. There’s much better rewards programs than this. Citro is so so so unorganised and unprofessional. I’ve had so many issues with this platform. It all started with outdated T&C I had to get them to update. Then multiple times I never got my cash back but I did get 2x$50 credit. AMP should be embarrassed to be associated with Citro. Asinate is “leader” that deals with most reports and says I’d be contacted by end of the day, 5 days later someone else replies as Asinate is on leave????
Easy to use and good money back
Joss
Josh what’s very good he explained everything and he didn’t rush anything. He’s made it easy for me to use.
It’s been great
It’s been great. Have saved some money wouldn’t go without couldn’t be happier.
Bonus cashback deal hard to miss
Made a purchase at Coles Online with their limited time offer (5% cashback, capped at $10) and then got an additional $20 as it was my first time shopping with the Citro app. So good, would definitely recommend using them 👍
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








