Join2buy Recenzje 

i ordered in june and have not received my spa im very upset you took my money and have not sent goods

Brought A Kids Trampoline For My Little Girls 4th Birthday Which Came With A Free Ladder And Raincover , Still Waiting For It To Turn Up 6 Months Later , Tried Contacting Join2Buy But No Response. Would Not Buy From Them Again :(

Pleased with the toy kitchen which is sure to give our Granddaughter hours of entertainment but was very disappointed with the way it was packaged for sending from Germany. There were many small item in the original manufactures box which were able to move freely without any real packing around them, while in transit and amazingly only one small wooden piece was broken. We are able to fix this our selves but it could have be worse.

Bonjour,
J'ai commandé le 5 décembre une échelle sur Join2buy. C'était ma première commande sur ce site et en lisant les commentaires laissés ici, j'avais un peu d'appréhension...
J'avais choisi la livraison "standard" soir entre 15 à 34 jours, et je viens de recevoir mon colis en parfait état, soit 8 jours seulement après avoir passé la commande !
Le prix est très intéressant par rapport aux autres commerces. Join2buy prévient lorsque la livraison est expédiée et le suivi est possible.
Je recommande donc ce site.

I placed an order for a 4 wheel go kart for my sons birthday in june. Delivery was 2 to 4 weeks. Its now 2 weeks to Christmas and still nothing. Not been informed at all no emails or calls nothing. sent emails that haven't been replied to. Tried phoning customer services. phone kept ringing then someone would pick up and put it straight down and cut me off. Got really mad so phoned continuously 23 times until someone answered. He told me my order was stuck in customs in spain. I could wait or send an email asking for a refund. So I did and haven't had anything back. Considering going to trading standards. My son is really disappointed he hasn't got his go kart. I will NEVER buy anything from this company again and would not recommend them.

MI NUMERO DE PEDIDO ES 96800012666

Compre unos productos por valor de más de 700 euros nunca me han llegado, cuando les reclamo contestan diciendo que lo siente y que m llegarán la semana que viene. Llevo esperando un mes y no me ha llegado el pedido.
Son unos estafadores!!!!
I bought 7 products of more 700 euros a month ago,and the ítems never arrived.
I have complain several times, and the answer was allways the same: you Will receive the order next week, we have problems with our warehouse....
The products never arrived!!!
The are thieves, be carefull do NOT buy in join2buy!! Or you will lose your money!!

Mitte Juni kaufte ich ein Kinderquad und bezahlte dieses.
Lieferzeit von 30-60 Tagen schien mir akzeptabel.
Meine Nachfrage per Mail wurde wochenlang nicht bearbeitet, die Tel.-Nr. war zu diesem Zeitpunkt jedenfalls ein Fake (kein Anschluss unter dieser Nummer).
Als dann meine Mails beantwortet wurden, hieß es nur, mann müsse die Läger überprüfen.
Die von mir verlangte Rückzahlung des Geldes ist trotz Fristsetzungen nicht erfolgt,
Ich werde diese Angelegenheit jetzt meinem Rechtsanwalt übergeben.
(Invoice 96900000913)

JAMAIS LIVRE ET ESPERE OBTENIR UN REMBOURSEMENT MAIS......

Ho appena acquistato una Mercedes slk elettrica per la.mia bimba per Natale,a parte il fatto che la macchina e' veramente bellissima in ogni suo minimo particolare ,vorrei segnalare quanto siano stati seri e professionali Join2buy, in quanto la spedizione era prevista dopo 35 60 giorni come specificato sul sito.Invece dopo soli 15 giorni dal pagamento l'auto e'arrivata a destinazione.Bravi!! Azienda assolutamente da consigliare

Acquistato prodotto indicato come disponibile. Prodotto risultato non disponibile, quindi hanno proposto mesi di attesa o alternative. Rifiutato alternative e chiesto rimborso. Risposto positivamente a email e telefonate, ma mai rimborsato. Procedo per vie legali.
Purchased product listed as available. Product results not available, so they proposed to wait months or buy alternatives. Rejected alternatives and asked for a refund. Responded positively to emails and phone calls, but never repaid. I proceed to court.

I have sent numerous E.Mails and I have been assured by your team that I would get a Refund. I ordered and paid for this item on the 7th.June 2013. If this matter is not settled forthwith I' am afraid I will have to take up this matter with Trading Standards or The Small Claims Court. I' am even considering putting this Matter with Rouge Traders Section of the B.B.C.
A very Disillusioned Customer.
Mervyn Sharpe

Ordered go kart in June, i chased up order October to be told none available, asked for refund, still waiting!!!!

I ordered a go kart from this company in June and was aware that there was a delivery time of 30 days.The £125 was taken from my account immediately the order was placed. The 30 days came and went. Efforts to get information via phone calls were to no avail, and eventually a reply to an email resulted in me being told that the item was unavailable, and as they could not substitute it with an alternative kart, they offered a refund. I am still waiting for the refund despite getting a national newspaper to take up my case, and having yet another promise from the company.
The customer service of this company is almost nil. The go kart in question sounded too good to be true, and I was rather skeptical about dealing with the company, and only did so after being pressurised by my grandson and daughter. I wish I had used my intuition, and would advise all to steer clear of this company.

El 1 de agosto hice el pedido de un kart que ofertaban entregar en un plazo de 15 a 30 días. Pasados, en septiembre, mandé un mail preguntando por él (seguía la oferta en la web). Me contestan que, por problemas en la aduana, puede tardar más de 2 meses aún... insistiendo en no poder garantizar plazo. Me ofrecen otros productos, pero ninguno se ajustaba a lo que yo buscaba. A pesar de todo, les digo que mantengo el pedido si me lo sirven aunque sea tarde... pero no lo aseguran, y tras varios mails quedamos en cancelarlo y que me reembolsarían el dinero. De hecho, el kart desaparece de la oferta en la web poco después. Pero así y todo, creí de buena fé que me reembolsarían el dinero como prometen!!! A día de hoy, nada de nada. Varios correos, el departamento financiero, bla bla bla...pero ni mi hijo tiene su regalo ni tengo los 137 euros que aboné. He visto opiniones muy parecidas, desgraciadamente tarde. Y, como también he visto en otras opiniones, además del dinero, defraudan las ilusiones de niños que esperan... MUY TRISTE, desilusionada, Y, SINCERAMENTE, DECEPCIONADA!!! Espero poder, todavía, cambiar de opinión, y al menos recuperar mi dinero o el crédito.Y LO NECESITO!!!

Numéro commande:97100010084
Madame, Monsieur
J'ai commandée 1 voiture de sport Mercedes benz SLK avec télécommande parental de la somme de la somme de 166 euros le 30/10/2013
A ce jour soit le 19novembre 2013, je n'ai toujours pas reçu livraison du bien commander.
Conformément à l'article L.121.20.3 du code de la consommation , je demande l'annulation du contrat et le remboursement de l'intégralité des sommes versées.
Le cas échéant: La clause de vos conditions générales de vente qui stipule que le délai de livraison n'est donnée qu'à titre indicatif est une clause abusive qui ne m'est pas opposable.
Je vous mets en demeure de me rembourser 166 euros avant le( 30 jours a compter de la date de la présente lettre), faute de quoi je saisirez le tribunal en vue d'obtenir mon remboursement et des dommages et intérêt au titre de la réparation de mon préjudice.
Croyez, madame, monsieur, à l'assurance de ma considération

A fecha 7 de julio compré una chimenea eléctrica porque la vi de oferta a un precio espectacular 36 euros!!! y claro al día siguiente ya valía 136... que casualidad que a día 8 de noviembre aún no ha llegado, muchas comunicaciones vía mail porque el teléfono no hay manera de contactar... aunque para lo que responden a los mails y como los responden mejor que no digan nada... siempre la misma excusa, el proveedor. Pero eso si, me pienso presentar en sus almacenes de Barcelona a llevarme mi producto o a llamar a la policía, no me gusta que nadie se ria de mi!!! Que empresa más poco seria!!! Es una estafa!!! Menudo cabreo tengo.... Y les doy una estrella porque no permite poner ninguna!!! pedido número # 96800011505 por si tengo la inmensa suerte de que a alguien de este sitio le da por leer algo.

Pagato a giugno 2013 ad oggi, 08 novembre 2013, non ho visto nè la merce nè il più volte promesso rimborso. Sono dei ladri dediti alla truffa online, non cascateci anche voi!.

11/11/2013
La risposta di Join2buy qua sotto è solo un modo per ingannare e far credere che sono persone serie!. Non hanno chiesto nemmeno il numero di fattura, si limitano a queste risposte ingannevoli. Di queste risposte ne ho ricevute parecchie e mai hanno dato esito a me favorevole. Sono ladri, non cascateci!.

Descontento total con esta empresa, desaconsejo comprar en join2buy. Informales que contestan con e mails estándar, copias pegas para cada caso....pero sin respuesta activa alguna. Antes de hacer mi compra contacté para Saber sí estaría en la fecha de cumpleaños de mi hijo. Me lo confirmaron....compré en mayo y hasta hoy. No sólo juegan con nuestro dinero, sino con las ilusiones....

He iniciado denuncia legal.

Totalmente decepcionada

I ordered a go kart from join2buy on 7th September for £161.00 with a delivery date of 35 to 60 days. No delivery received. I contacted the company on 1st November for an update on delivery as it was due for delivery to be told they were not able to get hold of the go kart so they would refund my money. Then they had the cheek to tell me it would be 30 days for the refund. They have already had my money for over 60 days and now I am having to battle to get it back. I DID NOT CANCEL THE ORDER YOU BREACHED THE CONTRACT BY FAILING TO PROVIDE THE GOODS. I want my money back. I am still waiting for the refund and have had to go through my credit card company to try and get my money back DO NOT GIVE THIS COMPANY YOUR BUSINESS YOU WILL BE DISAPPOINTED!!!

ma fille de 10 ans a économisé toute l'année pour s'offrir un trampoline que nous avons commandé pour elle en avril 2013 .Apres nous avoir baladés pendant plusieurs semaines,nous avons annulé la commande le 20 juin .A ce jour ,nous n'avons toujours pas été remboursés des 174 euro.Je vous déconseille vivement ce site et je dépose plainte .Il est difficile d'expliquer a une enfant que des personnes puissent agir ainsi !
sonia commande n 97100006573