John Bell & Croyden Recenzje 307

Wynik TrustScore: 4.5 na 5

4,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

They cancelled my order because I assume they didn't want to sell at that price. Product is now advertised on their website at higher price. Could be a ruse to advertise at a lower price just to get y... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have used John Bell and Croyden for some years when I have either worked near or, for a short time lived near, the shop. Even though I am further out of London now, I continue to purchase as I find... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Purchased a MASON PEARSON Handy Sensitive Bristle Hairbrush SB3. This is an excellent hair brush. I wish I had discovered this hairbrush brand a long time ago. It stops the static build up and transf... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Love this company, been buying from them, mostly in person, since 1975 when my daughter was born and it was the only shop that sold disposable nappies small enough. Online is great, they’ve never let... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Apteka
  2. Drogeria
  3. Eksporter leków
  4. Hurtownia farmaceutyczna
  5. Sklep z witaminami i suplementami

Napisane przez firmę

John Bell & Croyden is the Wellbeing Emporium and Pharmacy setting standards in providing bespoke and truly holistic health solutions under one roof. We have experience gained from over 200 years in the business and have earned a global reputation for delivering excellence, innovation and first class products and service.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

307 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Slow dispatch and only 1 item sent

Slow dispatch and only 1 item sent, despite invoice claiming to have sent 2.
They've made a simple online transaction an absolute pain in the backside.

6 grudnia 2023
Opinia niezależna
Logo John Bell & Croyden

Odpowiedź od John Bell & Croyden

Dear, Coffeeaddict

Thank you for bringing this to our attention, please reach out to us at jbc@johnbellcroyden.co.uk so we can look into this further.

Kind regards
The John Bell and Croyden CEX team

Oceniono na 1 z 5

Second time I have placed an order only…

Second time I have placed an order only for it to be cancelled because "they don't have enough stock" even though it said 5 left when I was ordering. never again, avoid this scam website!

3 grudnia 2023
Opinia niezależna
Logo John Bell & Croyden

Odpowiedź od John Bell & Croyden

Dear, Jennifer
Thank you for your review, where we understand this is an inconvenience and disappointing, our website is not a scam. Our website takes a little time to update, but we can assure you we only cannot fulfill orders when we are completely out of stock of an item. We would kindly ask you to email us at jbc@johnbellcroyden.co.uk so we can look into this for you.

Kind regards
John Bell & Croyden Customer Experience.

Oceniono na 5 z 5

This is the third or fourth order I…

This is the third or fourth order I have received from this company and always first rate service

25 listopada 2023
Logo John Bell & Croyden

Odpowiedź od John Bell & Croyden

Dear, Mary

Thank you for your lovely review, we are lucky to have customers like yourself :-)

Kind regards
Charley-Louise

Oceniono na 5 z 5

Great service

Great service. Quick and efficient. Products are really great too been ordering toothbrush products for while from this company.

25 listopada 2023
Logo John Bell & Croyden

Odpowiedź od John Bell & Croyden

Dear, No1

Thank you for your lovely review, we are lucky to have customers like yourself :-)

Kind regards
Charley-Louise

Oceniono na 5 z 5

Speedy delivery well packaged thank you…

Speedy delivery well packaged thank you will order again

24 listopada 2023
Logo John Bell & Croyden

Odpowiedź od John Bell & Croyden

Dear, Jen Benrob87

Thank you for your lovely review, we are lucky to have customers like yourself :-)

Kind regards
Charley-Louise

Oceniono na 5 z 5

Excellent service and product

Excellent service and product. Kept me well informed.

24 listopada 2023
Logo John Bell & Croyden

Odpowiedź od John Bell & Croyden

Dear, Angele
Thank you for your lovely review, we are lucky to have customers like yourself :-)

Kind regards
Charley-Louise

Oceniono na 1 z 5

Disappointed

My order was cancelled after one days of purchase, when I checked again, the product is still available, definitely not professional seller, one of the worst seller I’ve dealt with, really disappointed….please stay away

24 listopada 2023
Opinia niezależna
Logo John Bell & Croyden

Odpowiedź od John Bell & Croyden

Dear, Inesa
Thank you for your review, as per our website t&c's, products are only subject to availability, if we are not able to fulfill your order, a refund will be made. We would be more than happy to let you know when the item you had ordered, comes back in stock, we would like to offer you a discount also. Please reach out on us at jbc@johnbellcroyden.co.uk.
Kind regards
The John Bell Croyden Customer Experience Team

Oceniono na 5 z 5

Super quick delivery

Super quick delivery! Really reasonable price

26 października 2023
Logo John Bell & Croyden

Odpowiedź od John Bell & Croyden

Dear, Lorraine,

Thank you for your lovely review! please email us at jbc@johnbellcroyden.co.uk so we can offer you 10% off of your next order.

Kind regards
Charley-Louise

Oceniono na 5 z 5

Easy to order

Easy to order, free postage, well packaged

26 października 2023
Logo John Bell & Croyden

Odpowiedź od John Bell & Croyden

Dear, Karen

Thank you for your lovely review! please email us at jbc@johnbellcroyden.co.uk so we can offer you 10% off of your next order.

Kind regards
Charley-Louise

Oceniono na 5 z 5

Efficient and businesslike

25 października 2023
Logo John Bell & Croyden

Odpowiedź od John Bell & Croyden

Dear, Colin

Thank you for your lovely review! please email us at jbc@johnbellcroyden.co.uk so we can offer you 10% off of your next order.

Kind regards
Charley-Louise

Oceniono na 1 z 5

Ordered 3 items

Ordered 3 items, they cancelled two and then third one arrived wrong. When emailed about incorrect item got no rest

25 października 2023
Logo John Bell & Croyden

Odpowiedź od John Bell & Croyden

Dear, Katarzyna
We apologize for the inconvenience, as per our terms and conditions, are products are subject to availability, please send us an email at jbc@johnbellcroyden.co.uk, where we can look into this further.

Kind regards

Oceniono na 5 z 5

Product arrived promptly with…

Product arrived promptly with introductory discount.

25 października 2023
Logo John Bell & Croyden

Odpowiedź od John Bell & Croyden

Dear, Suzanne

Thank you for your lovely review! please email us at jbc@johnbellcroyden.co.uk so we can offer you 10% off of your next order.

Kind regards
Charley-Louise

Oceniono na 1 z 5

Disgraceful

I ordered from their website and the following day(!) received an email from them saying that they had 'voided my order' because the item I ordered was not in stock. They said (in writing) that they'd refund my money. They have not, to date, done so.

I emailed a complaint via their website. Their reply came through at least 2 days later, and this time they blamed problems with their systems, and again assured me they would refund my money and asked me to wait 3 to 5 business days. I thought that was irritating, but fair enough.

Well, guess what? Still no refund. Reading some of the reviews from people who've gone in to the physical store, I assume this company does actually exist and that they're not scammers, but the online ordering system seems to be so incompetent that it's almost a joke.

Except that it's not funny.

The total lack of professionalism and respect shown by this company to me is unacceptable

To put it plainly, I have been mugged off.

I would advise spending your hard-earned money elsewhere. And I can see I'm not the only one offering this advice!

I'll be contacting the Ombudsman today.

24 września 2023
Opinia niezależna
Logo John Bell & Croyden

Odpowiedź od John Bell & Croyden

Dear, Dee
We apologize for the inconvenience, as per our terms and conditions, are products are subject to availability, please send us an email at jbc@johnbellcroyden.co.uk, where we can look into this further.

Kind regards

Oceniono na 5 z 5

Prompt service

25 września 2023
Logo John Bell & Croyden

Odpowiedź od John Bell & Croyden

Dear, Malcolm

Thank you for your lovely review! please email us at jbc@johnbellcroyden.co.uk so we can offer you 10% off of your next order.

Kind regards
Charley-Louise

Oceniono na 5 z 5

Fantastic all round service

Fast speedy delivery, great communication, beautifully packaged and a great price for my goods, what more could anyone ask for , well done , 10/10, would most certainly recommend this company.

25 września 2023
Logo John Bell & Croyden

Odpowiedź od John Bell & Croyden

Dear, Carole

Thank you for your lovely review! please email us at jbc@johnbellcroyden.co.uk so we can offer you 10% off of your next order.

Kind regards
Charley-Louise

Oceniono na 5 z 5

Collagen facial products.

Collagen facial products are high quality. Hydration is excellent and skin feels elastic. So glad you have these products in your range, again.

26 lipca 2023
Opinia niezależna
Logo John Bell & Croyden

Odpowiedź od John Bell & Croyden

Dear Lee

Thank you so much for your lovely review! We would like to thank you by offering you 10% off of your next order, please email us at jbc@johnbellcroyden.co.uk so we can do this for you.

Kind regards
Feliciano
Customer Experience Team

Oceniono na 5 z 5

Great Service, Fabulous Products Ranges

This is my second time of dealing with John Bell & Croydon and I can definitely say that their service is absolutely brilliant. My products arrived sooner than expected and extremely well packaged. They offer a variety of beautiful beauty brands as well as pharmacy items so definitely worth checking them out.

21 lipca 2023
Opinia niezależna
Logo John Bell & Croyden

Odpowiedź od John Bell & Croyden

Dear Naz

Thank you so much for your lovely review! We would like to thank you by offering you 10% off of your next order, please email us at jbc@johnbellcroyden.co.uk so we can do this for you.

Kind regards
Amanta P
Customer Experience Team

Oceniono na 5 z 5

Speedy service

Speedy service. Well packaged items and courteous service. Many thanks

30 czerwca 2023
Opinia niezależna
Logo John Bell & Croyden

Odpowiedź od John Bell & Croyden

Dear Michelle,

Thank you so much for your lovely review! We would like to thank you by offering you 10% off of your next order, please email us at jbc@johnbellcroyden.co.uk so we can do this for you.

Kind regards
Feliciano

Oceniono na 5 z 5

Prompt reliable service

I am very pleased to have been able to obtain the support hose which my own pharmacy had difficulty obtaining. The items were promptly delivered and at a fair price. This experience has saved me unnecessary anxiety. Mrs R. Bishop

11 lipca 2023
Opinia niezależna
Logo John Bell & Croyden

Odpowiedź od John Bell & Croyden

Dear, Rosa

Thank you so much for your lovely review! We would like to thank you by offering you 10% off of your next order, please email us at jbc@johnbellcroyden.co.uk so we can do this for you.

Kind regards
Charley-Louise

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej