Excellent service. I had misunderstood the next day delivery timeframe but the staff were very helpful and courteous when I phoned. Love the product the shoes are comfortable but stylish
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Bought another pair of shoes for my elderly mother. She loves them. Bought her first pair at local garden centre. Now buy direct online. Shoes are great quality and value for money. Would highly recom... Zobacz więcej
Reakcja na opinię
Sadly the item was too big, had to be returned. My only problem with buying on line is that it is quite expensive to return. Went along to my shopping centre and bought boots from a shop, tried on m... Zobacz więcej
3rd pair of Nautical shoes. Great sizing in a selection of stylish colourful leathers and a good price too. What’s not to like. Keep doing what you are doing!
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At Jo & Joe, we interpret the latest footwear trends with an eye for styles that last—bringing you wearable fashion at affordable prices. Each season, we work hard to deliver variety and creativity across our collections. You probably know us best for our iconic ladies' tassel leather moccasins, available in a stunning range of colours. Whether dressed up or down, they’re smart, chic, and timeless. We're also proud of our luxurious slipper range, many of which come beautifully packaged in gift boxes—perfect for treating yourself or someone special.
Dane kontaktowe
Bacup Road, BB4 7HB, Rossendale, Zjednoczone Królestwo
- 01706 231074
- info@joandjoecollection.com
- joandjoecollection.co.uk
4,6
Doskonała
226 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
my mum loves these shoes she’s got them…
my mum loves these shoes she’s got them in many different colours !she was thrilled to receive them for her birthday thank you for the prompt delivery
30 marca 2026
Odpowiedź od The Jo & Joe Collection
Thank you for your lovely review! We are so pleased your mum is happy with her purchase! Thank you for your continued support.
Quick and good quality
1 kwietnia 2026
Odpowiedź od The Jo & Joe Collection
Thank you for your review, we are really pleased to hear that you found our service efficient and our products of great standard.
Odpowiedź od The Jo & Joe Collection
Thank you for your review!
Great to hear that delivery was quick and that you are pleased with your purchase! Enjoy!
Very pleased with my new slippers
Very pleased with my new slippers. Delivered promptly. Thank you.
30 marca 2026
Odpowiedź od The Jo & Joe Collection
Thank you for your lovely review. We are pleased to hear you are happy with your purchase and delivery was fast & efficient.
Odpowiedź od The Jo & Joe Collection
Thank you for your review. We are really pleased to hear you found your purchase comfortable! We hope that you will enjoy wearing them!
Odpowiedź od The Jo & Joe Collection
Thank you for your kind review. We are pleased to hear that our shoes met your expectations and the delivery process was smooth. We look forward to serving you again soon!
Sandals are very comfortable and easy…
Sandals are very comfortable and easy to wear. Although I asked for express delivery Post Office delivery did not delivery until the next day........not Jo & Joe's fault but post office, cannot rely on them to deliver next day. That's the second time I have been let down.
11 marca 2026
Odpowiedź od The Jo & Joe Collection
Thank you so much for your kind feedback! We're really glad to hear you're enjoying the comfort and ease of your sandals 😊
We're sorry to hear about the delay with the delivery — we completely understand how frustrating that can be, especially when you've selected express shipping. While this was unfortunately outside of our control, we truly appreciate your patience and your understanding.
If there’s ever anything we can help with in the future, please don’t hesitate to reach out. We hope you continue to enjoy your sandals!
Excellent product.
9 marca 2026
Odpowiedź od The Jo & Joe Collection
Thank you so much for your kind words! We’re really glad you love the product.
Website was easy to follow
Website was easy to follow. The goods turned up in good condition was well worth the price which we thought was very good
3 marca 2026
Odpowiedź od The Jo & Joe Collection
Thank you so much for your lovely feedback. I’m really pleased to hear you found the website easy to navigate and that your order arrived in great condition. It’s wonderful to know you felt the product was excellent value too. Your support means a lot, and we hope to welcome you back again soon.
Odpowiedź od The Jo & Joe Collection
Thank you for your review! We are pleased you found the ordering process simple and straight forward to use.
Best shoes ever
I bought a pair of shoes and the tassel came off the shoe. When I contacted Jo and Joe they were very responsive and replaced the shoes. I had been travelling so was a bit delayed replying and it was quite a while after purchase by the time I got back in touch, but they were brilliant and straight away said that they would replace the shoes.
The shoes are the best I have had – one foot has a bunion, and it is difficult to find comfortable shoes, but these shoes were comfortable from the first time I wore them – and I have worn them every day since I received them.
2 marca 2026
Opinia niezależna
Odpowiedź od The Jo & Joe Collection
Thank you for your kind feedback. We're really pleased to hear the shoes have been comfortable for you and that the replacement process went smoothly. Your comments mean a lot to us, and we’re glad the shoes have worked so well for you.
Friendly efficient service!
I had a query re colours and width sizes, the lady I spoke to was extremely helpful and efficient!!
Shoes arrived promptly, I purposely ordered more colours to choose, so sent one pair back and refund dealt with quickly!
26 lutego 2026
Odpowiedź od The Jo & Joe Collection
Thank you for your lovely review! We are so pleased that you experienced a quick and efficient service, this is just what we aim for!
We appreciate your continued support.
Odpowiedź od The Jo & Joe Collection
Thank you for your review! We're really glad to hear you’re pleased with the product and found the website easy to use. We appreciate you taking the time to share your feedback.
Delighted with my boots.
Delighted with my boots.
Delivery was very quick
Packaging was amazing and
I would recommend Jo Jo to any of my friends. Many thanks
26 lutego 2026
Odpowiedź od The Jo & Joe Collection
Thank you for your lovely feedback. We're really pleased to hear you're delighted with your boots and that the delivery and packaging met your expectations. We truly appreciate your recommendation and hope you continue to enjoy wearing them.
I brought my wife a pair of slipper at…
I brought my wife a pair of slipper at Christmas, unfortunately the sole started to come away from the upper. I contacted Jo & Joe who immediately replaced them with out hesitation. We both wear Jo & Joe slippers and have never had a problem before. It’s reassuring to know that a company has great customer service, very refreshing
5 marca 2026
Opinia niezależna
Odpowiedź od The Jo & Joe Collection
Thank you for your kind message. We're really glad we could resolve the issue quickly for you. It's great to hear that you both enjoy wearing Jo & Joe slippers, and we appreciate your continued support.
Great Shoes
Purchased two pairs of Nautical Loafers. Very stylish, comfortable and excellent price. Will be purchasing more
17 lutego 2026
Odpowiedź od The Jo & Joe Collection
Thank you for your review. We're glad to hear you're enjoying your Nautical Loafers and that you found them stylish, comfortable, and good value. We appreciate your support and look forward to seeing you again.
Good comfortable shoes at an excellent price.
Have bought these shoes before exactly same. They are very comfortable and hard wearing.
24 lutego 2026
Odpowiedź od The Jo & Joe Collection
Thank you for leaving a great review.
We are pleased to hear that you find our products comfortable and durable.
Thank you for your continued support!
Odpowiedź od The Jo & Joe Collection
Thank you so much for your lovely review!
We’re really pleased to hear you found the shoes nice and comfortable, and that they arrived promptly — that’s exactly the experience we aim to provide.
If there’s anything we could have done to make it a 5-star experience, we’d always love to hear your feedback.
Thank you again for your support — we truly appreciate it!
Excellent products and excellent service
Excellent products and excellent service
Would definitely recommend
20 lutego 2026
Odpowiedź od The Jo & Joe Collection
Thank you for your review. We are glad to hear you were pleased with your purchase! Thank you for your continued support and your recommendation!
I purchased a pair of these slippers at…
I purchased a pair of these slippers at Christmas when visiting a Christmas market. Seemed like a nice sturdy pair of slippers good chunky sole, nicely stitched I thought these will last me longer than other pairs in the past have. How wrong was I it's what end of Feb and I've put them on this morning and thought ouch there's a stone in them, nope the inner part of the slipper has completely collapsed and what I can feel is the crumpled up rubber under my heel as I walk. Looks like they will be going in the bin and I'm back to my £3 temu specials.
15 grudnia 2025
Opinia niezależna
Odpowiedź od The Jo & Joe Collection
Hi Daniel,
I'm sorry to hear about your experience. Please could I ask you to email me at info@joandjoecollection.co.uk with details of the style you purchased and attach some images if possible. I can then investigate the matter further for you.
Kind regards,
Deborah
Customer Service
JO&JOE Collection
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.