The Jo & Joe Collection Recenzje 

226
•
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Excellent service. I had misunderstood the next day delivery timeframe but the staff were very helpful and courteous when I phoned. Love the product the shoes are comfortable but stylish

Oceniono na 5 z 5

Bought another pair of shoes for my elderly mother. She loves them. Bought her first pair at local garden centre. Now buy direct online. Shoes are great quality and value for money. Would highly recom... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Sadly the item was too big, had to be returned. My only problem with buying on line is that it is quite expensive to return. Went along to my shopping centre and bought boots from a shop, tried on m... Zobacz więcej

Oceniono na 5 z 5

3rd pair of Nautical shoes. Great sizing in a selection of stylish colourful leathers and a good price too. What’s not to like. Keep doing what you are doing!

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z butami

Napisane przez firmę

At Jo & Joe, we interpret the latest footwear trends with an eye for styles that last—bringing you wearable fashion at affordable prices. Each season, we work hard to deliver variety and creativity across our collections. You probably know us best for our iconic ladies' tassel leather moccasins, available in a stunning range of colours. Whether dressed up or down, they’re smart, chic, and timeless. We're also proud of our luxurious slipper range, many of which come beautifully packaged in gift boxes—perfect for treating yourself or someone special.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

226 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(226)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 167

Napisz recenzję
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Oceniono na 3 z 5

Fast delivery but loafer shoes I order…

Fast delivery but loafer shoes I order is painful after one day wearing so I stop wearing for a while

30 kwietnia 2026
Opinia niezależna
Logo The Jo & Joe Collection

Odpowiedź od The Jo & Joe Collection

Good morning,

Thank you for your feedback, and we’re sorry to hear the loafers became uncomfortable after wearing them for a day.

Comfort can sometimes vary depending on fit and wear-in period, but we’d really like the opportunity to help. Please contact our customer service team (info@joandjoecollection.co.uk) with your order details so we can look into the issue and advise on the best solution for you.

We appreciate you taking the time to share your experience.

Oceniono na 5 z 5

I ordered two pairs of shoes on the…

I ordered two pairs of shoes on the Tuesday afternoon and they had arrived by Wednesday lunchtime.
Shoes are a gorgeous fit and extremely good quality, that is always the case with this company.
Highly recommend.

30 kwietnia 2026
Logo The Jo & Joe Collection

Odpowiedź od The Jo & Joe Collection

Thank you so much for your lovely review.
We’re delighted to hear your order arrived so quickly and that you’re happy with the fit and quality of your shoes. Your recommendation means a lot to us, and we truly appreciate your continued support. Enjoy your new pairs.
JO&JOE Collection
Customer Services

Oceniono na 5 z 5

Parcel arrived with 24hrs

Parcel arrived with 24hrs. It is a perfect fit.

28 kwietnia 2026
Logo The Jo & Joe Collection

Odpowiedź od The Jo & Joe Collection

Thank you for your lovely review! We’re so pleased to hear your parcel arrived within 24 hours and that the fit was perfect. We really appreciate your support and hope you enjoy your purchase!

Oceniono na 5 z 5

Excellent service

Excellent service: fast delivery, great communication. Sadly the size was wrong so I had to return the shoes.

27 kwietnia 2026
Logo The Jo & Joe Collection

Odpowiedź od The Jo & Joe Collection

Thank you for your kind words about our fast delivery and communication. We’re sorry to hear the shoes weren’t the right size, but we appreciate you giving us the chance to put things right with the return. We hope to welcome you back again soon and help you find the perfect fit next time!

Oceniono na 5 z 5
Logo The Jo & Joe Collection

Odpowiedź od The Jo & Joe Collection

Thank you so much for your kind words! We’re really pleased to hear you’re happy with both our service and your shoes. We truly appreciate your support and hope you enjoy wearing them!

Oceniono na 5 z 5

Easy ordering

Easy ordering
Quick delivery

24 kwietnia 2026
Logo The Jo & Joe Collection

Odpowiedź od The Jo & Joe Collection

Thank you for your kind feedback! We're so pleased to hear that you found the ordering process easy and delivery quick. We really appreciate you taking the time to share your experience, and we hope you enjoy your purchase!

Oceniono na 5 z 5

Very quick delivery

I ordered a pair of Veronica touch fastening slippers just after lunch on Wednesday & they were delivered the next morning!
Lovely slippers, just had to order a size larger than usual as my normal size was too small.
Excellent service, would definitely use again. Thank you

30 kwietnia 2026
Opinia niezależna
Logo The Jo & Joe Collection

Odpowiedź od The Jo & Joe Collection

Thank you so much for your kind review!

We’re delighted to hear that your Veronica touch fastening slippers arrived so quickly and that you’re pleased with them. It’s really helpful to know about the sizing too—your feedback will assist other customers when choosing their perfect fit.

We truly appreciate your lovely comments about our service and look forward to helping you again in the future.

Thanks again for your support!

Oceniono na 5 z 5

I ordered sandals which were delivered…

I ordered sandals which were delivered in an impressive 2 days. Unfortunately though I loved the sandals one was too big. I phoned and spoke to Deborah Perry who as the system was down went to their warehouse to establish whether there was another pair. She rang me straight back to confirm that another pair would be sent, and sent e mails confirming the arrangements. I also had an email from Karen too. Impressed with the organisation. Very impressed with their staff. Courteous, efficient, nothing too much trouble. Wouldn’t hesitate to recommend. Carol J

20 kwietnia 2026
Opinia niezależna
Logo The Jo & Joe Collection

Odpowiedź od The Jo & Joe Collection

Thank you so much for your wonderful review — we really appreciate you taking the time to share your experience.

We’re delighted to hear your order arrived quickly and that you loved the sandals. It’s especially great to know that Deborah and Karen were able to help resolve the sizing issue so efficiently, even with the system down — we’ll be sure to pass on your kind words to them.

Providing helpful, responsive service is something we take great pride in, so your feedback means a lot to the whole team.

Thank you again for your recommendation — we hope to see you again soon!

Oceniono na 4 z 5

Great experience

Great experience. Shoes delivered within two days. Only reason for 4 stars and not 5 was a slight mark on the upper body of the pink trainer. Apart from that shoes were a lovely fit.

13 kwietnia 2026
Logo The Jo & Joe Collection

Odpowiedź od The Jo & Joe Collection

Thank you for your review — we’re really glad to hear your shoes arrived quickly and that you’re happy with the fit!

We’re sorry to hear about the mark on the pink trainer, that’s certainly not the standard we aim for. Please feel free to reach out to customer services info@joandjoecollection.co.uk where we can investigate further.

We really appreciate your feedback and hope to deliver a full 5-star experience next time!

Oceniono na 5 z 5

Love this product

Love this product. Been buying the loafers for years. Good VFM and delivery very efficient.

9 kwietnia 2026
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Odpowiedź od The Jo & Joe Collection

Thank you for your continued support—we really appreciate you coming back to us over the years. It’s great to hear you’re happy with the loafers and that you’ve found them to be good value for money. We’re also pleased the delivery has met your expectations. Looking forward to serving you again soon!

Oceniono na 5 z 5

Good Product

Good product.

Looks good and fits perfectly

Excellent customer service

8 kwietnia 2026
Logo The Jo & Joe Collection

Odpowiedź od The Jo & Joe Collection

Thank you so much for your kind feedback! We’re really glad to hear the product looks great and fits perfectly.

It also means a lot to know you had a positive experience with our customer service — we’ll be sure to pass this on to the team.

We truly appreciate your support and hope to see you again soon!

Oceniono na 5 z 5

Arrived on time good communication

Arrived on time good communication

7 kwietnia 2026
Logo The Jo & Joe Collection

Odpowiedź od The Jo & Joe Collection

Thank you for your kind review! Glad everything went smoothly and that you were happy with the communication.

Oceniono na 5 z 5

Men’s slippers

Perfect easy to order
Quick delivery

7 kwietnia 2026
Logo The Jo & Joe Collection

Odpowiedź od The Jo & Joe Collection

Thank you so much for your feedback! We're really pleased to hear you found the ordering process easy and delivery quick. We truly appreciate your support and hope you love your purchase.

Oceniono na 5 z 5

Very pleased with quality & price of…


Very pleased with quality & price of sandals. Easy to place the order and delivery service kept me informed of date & expected time when parcel would arrive. I was also given the option to choose safe place to leave the item if not at home.

10 kwietnia 2026
Logo The Jo & Joe Collection

Odpowiedź od The Jo & Joe Collection

Thank you so much for your lovely feedback! We’re delighted to hear that you’re pleased with the quality and value of your sandals.

It’s great to know that you found the ordering process easy and that our delivery service kept you well informed. We’re especially glad the safe place option was helpful for you—convenience is really important to us.

We truly appreciate your support and hope to see you again soon!

Oceniono na 5 z 5

Excellent service and quality of…

Excellent service and quality of products thank you. Delivery Service also good.

13 kwietnia 2026
Logo The Jo & Joe Collection

Odpowiedź od The Jo & Joe Collection

Thank you for your wonderful feedback! We’re delighted to hear that you’re happy with both the quality of our products and the service you received.

It’s also great to know that our delivery service met your expectations. We really appreciate you taking the time to share your experience.

We look forward to serving you again soon!

Kind regards,
JO&JOE

Oceniono na 5 z 5

Easy to order

Easy to order. Good delivery service.
Bought this style of jo and joe shoes from a retail outlet, and love them, very stylish and very comfy.

13 kwietnia 2026
Logo The Jo & Joe Collection

Odpowiedź od The Jo & Joe Collection

Thank you so much for your kind review! We’re really pleased to hear that you found the ordering process easy and our delivery service reliable.

It’s great to know you already loved the Jo & Joe shoes and that they continue to impress with their style and comfort—that’s exactly what we aim for.

We truly appreciate your support and hope you enjoy wearing them!

Kind regards,
JO&JOE

Oceniono na 5 z 5

Lovely sandals

Lovely sandals, so pretty !

7 kwietnia 2026
Logo The Jo & Joe Collection

Odpowiedź od The Jo & Joe Collection

Good afternoon,

Thank you for taking the time to leave a review. We truly value customer feedback and were delighted to hear that you are happy with your purchase.

We appreciate your support and thank you for your custom.

Oceniono na 2 z 5

flimsy trip hazard

comfortable at first but don’t wear very well, i’ve had them for 8 months they’re very worn out and flimsy, they do not provide support for your feet and become a trip hazard. I wouldn’t recommend, my sister has some similar looking ones from a different brand which seem better quality and have lasted longer.

9 kwietnia 2026
Opinia niezależna
Logo The Jo & Joe Collection

Odpowiedź od The Jo & Joe Collection

Hi there, thank you for your feedback — we’re really sorry to hear about your experience.

This isn’t the level of quality we aim to provide, so we’d really like to look into this further for you. Could you please email your purchase details to info@joandjoecollection.co.uk? Our team will review this and investigate the issue with the product quality.

We appreciate you bringing this to our attention and hope to resolve this for you as soon as possible.

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