JK floorheating Ltd. Recenzje 

573
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

It was a pleasant experience to go into the shop and the manager was very helpful and I was able to contact a company regarding underfloor heating. I am still deciding radiators or underfloor heatin... Zobacz więcej

Oceniono na 5 z 5

The floor routing was quick with no mess, the pipes were installed tested and grooves filled with latex a whole area with two loops and about 150m of pipe were completed in about 6 hrs in total

Oceniono na 4 z 5

Work was efficient and preceded by clear guidance on preparation which was helpful. Crew who came were good though not very talkative.

Oceniono na 5 z 5

Fitted underfloor heating to the whole of my ground floor. JK were recommended by the heat pump installer WDS and did an excellent job. They ground out channels for the water pipes with very minimal d... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Bojlery i ogrzewanie
  2. również w kategorii:
  3. Budowa domów
  4. Usługi ciepłownicze
  5. Wykonywanie podłóg

Napisane przez firmę

JK floorheating provides the JK® system, a unique, revolutionary, in-ground UFH system without any build-up in height. The specially designed and patented ‘JK floorgrinder' dustlessly creates grooves in the existing screed into which the heating pipes are laid. This makes the JK® system a very unique and desirable zero build-up, warm-water underfloor heating system, which can be installed into renovations, refurbishments, change of use projects or new-build projects. JK operates from seven locations in the UK covering the entire country from your local branch. Check our website for full branch details in your area.

JK® system

Napisane przez firmę

'Heat your home from the floor up!'
The JK® system is a water-based retro-fit underfloor heating system (UFH). Our installation method uses patented JK floorgrinders to create 15*15mm channels into existing screed or concrete floors whilst maintaining dustless extraction. Heating pipe is then laid into these channels which sit directly below the floor finish.
Highlights system
✓ Affordability: no sub-floor work needed ✓ Quick installation: can be completed within a single day by trained JK installers ✓ Suitable for all floor finishes: Tiles / LVT / Engineered Wood ✓ Responsive: you can feel the warmth in minutes Underfloor heating delivers comfortable, uniformed warmth whilst consuming less energy, acting as a primary heat source without the need for radiators.
Donate to Charity - Dare to Live & Circus Star -
JK floorheating Ltd will donate per legitimate review a contribution to Circus Star to give a disadvantaged child a magical night and Dare to Live to support servicemen and women transition to civilian live.

JK's Comprehensive Warranty: Comfort and Security for Life

JK SYSTEM ~ peace of mind

Erleben Sie unvergleichliche Ruhe mit JKs umfassender Garantie, die bis zu 50 Jahre Abdeckung auf bestimmte Teile der Fußbodenheizung bietet. Genießen Sie eine lebenslange Garantie, die nicht nur Wärme, sondern auch dauerhaften Komfort, Sicherheit und Seelenfrieden für Ihr Heizsystem gewährleistet.

Dane kontaktowe


4,8

Doskonała

Wynik TrustScore: 5 na 5

573 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(573)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 44

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Couldn’t recommend highly enough

Couldn’t recommend highly enough. Kris & Steve were superb and completed the job to an exceptional standard. Clean & tidy, no mess or fuss.
Wouldn’t hesitate to use them again in the future 😄

19 marca 2024
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Rob,

Thank you for giving us a 5 star review and for your comments which have been passed on to Ste and Kris from our office in the North West.

Always great to hear about clean and tidy installations, but thanks also for having everything prepared before our arrival to help the installation go as smoothly as it did.

Warm regards

JK Team

Oceniono na 5 z 5

Straight and simple assistance.

Straight and simple assistance.

5 marca 2024
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

HI David,

Many thanks for your review.

We note that you have only recently been provided a quotation from ourselves and you are at estimate stage, but pleased to hear your comments.

If we can assist further then please do get back in touch.

Warm regards

JK Team

Oceniono na 5 z 5

Great service

Josh and James were brilliant - punctual and quick. Really happy with the service and the clean up afterwards.

12 marca 2024
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Rachel,

Thank you for providing us with a 5 star review and for mentioning both James and Josh who completed your UFH installation.

They are quickly becoming popular names within our Trustpilot reviews and its a testament to their work ethic and attitude.

Thank you for being a customer to JK and we hope you find the system a key benefit to your home.

Warm regards

JK Team

Oceniono na 5 z 5

Fantastic services

Fantastic services! James and Josh were prompt, polite and professional ! I can’t recommend this company enough

29 lutego 2024
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Peter,

Thank you very much for leaving us with your comments and high review.

Once again, its great to see that James & Josh are providing amazing levels of customer service and installation standards.

We hope that once you have the system up and running that it leaves you impressed even further.

Many thanks for being one of our many valued customers.

Warm regards

JK Team

Oceniono na 5 z 5

Very helpful and advising on the…Under Floor Heating.

Very helpful and advising on the heating system, with no rush. I had many questions and they were handled very well by both Neil Warren and Neil Morris.
I certainly would have no hesitation recommending this company for your under floorheating.

6 lutego 2024
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Mohsin,

Many thanks for providing us with a 5 star review at this stage of your proceedings with us.

Fantastic to hear our 2 Neil's providing an invaluable level of service to this point.

We note we are due to come back to you about a date for booking in your UFH installation and Neil Morris should be in touch with you soon to confirm this.

Once you have your system installed and running, it would be great to hear how you are finding the system should you wish to update your review.

Thank you for choosing us for your UFH requirements

Warm regards

JK Team

Oceniono na 5 z 5

Very prompt and great communication

Very prompt and great communication

16 lutego 2024
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Daniel,

Thank you for providing us with a positive rating at this early stage of dealing with us.

We note that currently we are only at estimate stage with yourself but hopefully we can continue to assist you further with your enquiry.

Warm regards

JK Team

Oceniono na 5 z 5

Brilliant company to deal with from…

Brilliant company to deal with from start to finish,very professional fitters,competitive prices and even after 2 years they still help when needed,would also like to say a massive thank you to Graham Lee he really went above and beyond to help with install and after care.
The underfloor heating system is also very effective and works faultless

4 stycznia 2024
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Kyri,

Many thanks for coming back to leave us with a review some 2 years after your UFH installation.

We do aim for high levels of customer service and aftercare within JK so a pleasure to assist.

Great to hear the levels of service provided by our team and your feedback has been passed onto team members involved in your project.

Warm regards

JK Team

Oceniono na 5 z 5

We have used JK Flooring many times and…

We have used JK Flooring many times and each time we are impressed with their work. Great job, negotiable work dates. Great contractor

12 lutego 2024
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Slawomir,

A pleasure to have been able to have assisted you and great to collaborate JK and BS Solid Building on a project once again.

If we can ever assist on another renovation on your behalf then we always appreciate every opportunity to do so.

Warm regards

JK Team

Oceniono na 5 z 5

JK retro UF installation

JK floor heating carried out a retro installation of UF heating. I found them to be incredibly professional from start to finish. On installation day the team were courteous and hard working and carried out the task brilliantly, the equipment & skill of the operators ensured a very neat layout with little to no dust and a clean environment once completed. Can’t recommend them highly enough,

12 lutego 2024
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi David,

Many thanks for providing us with such a glowing review.

We really appreciate it.

Your comments, we have passed on to those involved with your project, but great to see that Guido and Billy [the installers] providing a great level of service on site.

Thank you once again for your review and for being one of our valued customers.

Warm regards

JK Team

Oceniono na 5 z 5

A good all round experience

good communication, excellent fitters, good job, and the company were a pleasure to deal with.

4 stycznia 2024
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hello,

Many thanks for taking the time to leaving us such a positive review.

We are glad to hear that the service provided from start to finish has been to your satisfaction.

Warm regards

JK Team

Oceniono na 5 z 5

Very helpful rep

20 grudnia 2023
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Ken,

Thank you for rating us with such a positive review.

Appreciating that the installation we worked on with you was not without its challenges, Allen would like to thank both you and Chris for your ongoing patience in getting the project completed.

We hope if given the opportunity that should we be fortunate enough to work with you again that we get a simple floor that can be routed directly without all the additional labour that was required on our project towards the end of last year.

If we can ever assist further, then please get in touch.

Warm regards

JK Team

Oceniono na 5 z 5

Very prompt and comprehensive quote…

Very prompt and comprehensive quote provided by JK allowing us to plan more effectively.

15 grudnia 2023
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Peter,

Many thanks for reviewing us so positively at this early stage of proceedings.

We note that you are currently at estimate level and would be more than happy to discuss anything further with you should you have any further questions.

Warm regards

JK Team

Oceniono na 5 z 5

JK after care is brill

JK installed my system (channels cut into screed) earlier this year. We're super happy with the quality of the heating system and how evenly, quickly and cheaply it heats our home. it's never been so comfortable and easy to heat. but on top of this, their customer service is excellent. i've called them twice, once to discuss zoning between upstairs (rads) and downstairs (ufh), and the second time to resolve a pump issue, and both times they've been super helpful. i'll use them again when we move, no question

21 grudnia 2023
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Luke,

Absolutely appreciate the 5 star review.

Thanks so much for taking the time to leave us with your comments.

Fantastic to hear the system is performing to expectations. We try to ensure our customer service matches the same standards as the heating system. Again, we really appreciate your comments.

Don't move house too quickly, ensure you get your use out of the UFH first.

Many thanks for being one of our many valued customers.

Warm regards

JK Team

Oceniono na 5 z 5

Fantastic system and customer service

Following the comments of many other reviewers, I can't fault any aspect of the process with JK Floorheating, from quotation through to installation and final payment. Despite having to rearrange the installation date due to delays with the build, it was never an issue (I did give plenty of notice). Graham (the branch manager) was very helpful and answered any questions I had. The guys who came to install were lovely.

The system itself is also very clever, it has been amazing being able to install UFH without any additional floor buildup in our existing house as well as the extension. I work in the construction industry and everyone I have spoken to about this system is fascinated.

We haven't started using it yet as are still installing the final floor finishes, but all good so far. I'll try and remember to come back and update my review once we have been using the system for a while.

27 listopada 2023
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Sarah,

Thank you so much for providing a detailed aspect of the services that we have provided to your project.

It was a pleasure for Graham and his team to have provided you the service levels that we are always striving to achieve.

Please do let us know how you find the system once it has been running for a good period of time. We would very much welcome it.

Warm regards

JK Team

Oceniono na 5 z 5

So glad I went with JK

As other reviewers have noted, its hard to fault the service by JK - they were excellent throughout the design and installation.
One issue that caused us some delay and heartache and that other potential users should be aware of. is that any bitumen adhesive left on the screed floor from previous flooring must be completly removed before JK can install.......and its not easy to find contractors willing to do it

8 grudnia 2023
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Martyn,

Thank you for leaving us with such a positive review and comments.

Bitumen on floors is indeed an issue that can cause some problems in floors, especially older properties as it was commonly used in old flooring types such as thermoplastic tiles.

Asbestos [low trace] can be present in this product and it does also mean that our additional service to seal the floor with our flexseal service can not be provided as the product is not compatible with old bitumen adhesives.

What we can say however, is that despite your struggles here to find a contractor who would remove it, is that now it has gone, you have a floor that will be very robust as the bitumen being removed will have give a great key to the surface in order to then have new primers / levelling compounds poured over the top of it.

Overall, we certainly hope you are pleased with the work and that the system delivers you home warmth and comfort for many years to come.

Warm regards

JK Team

Oceniono na 5 z 5

Josh and James were great

Josh and James were great, worked well and let me know everything I needed to know.

14 listopada 2023
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Richard,

Many thanks for leaving us with a very positive review and in particular for mentioning our installation team of Josh and James from our Exeter branch.

We hope the system serves you well and you are happy with the final result in performance.

Warm regards

JK Team

Oceniono na 5 z 5

Do not hesitate to use ….

Basically ‘gobsmacked’ how brilliant this team is; from initial enquiry through to installation and after sales service, I cannot fault them.

22 listopada 2023
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Sally,

Thank you so much for leaving us with your positive comments.

Great to hear that our teams are providing this level of customer service to our customers.

Thank you for choosing us.

Warm regards

JK Team

Oceniono na 5 z 5

WOW - COULDN’T BE HAPPIER!

WOW! Josh and James were absolutely fantastic and a credit to the company. Both were skilled, considerate and knowledgeable. The UFH was installed in 2 days (rear extension) and looks superb. I honestly can’t praise these guys enough. Stuart (manager) was also a joy to deal with and I have no hesitation in recommending this company and system to others.

24 listopada 2023
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Adam,

Thank you for leaving us with this absolutely incredible review.

Your comments have been relayed back to James, Josh and Stuart from our Exeter office.

An absolute pleasure to have been allowed the opportunity to complete your requirements for underfloor heating.

Thank you for trusting us with your project.

Warm regards

JK Team

Oceniono na 5 z 5

great customer service i deal with Gary…

great customer service i deal with Gary alot, never fails to impress, will continue trading & recommend to anyone who needs underfloor heating. great product.

16 listopada 2023
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Marc,

Thanks for reviewing us and in particular for mentioning our esteemed colleague Gary in your comments.

He has been made aware of your review and was delighted to hear this.

Many thanks for trusting in our process and service. We very much value your custom,

Warm regards

JK Team

Oceniono na 5 z 5

Very positive experience

From estimate to completion of the install JK have been superb. firstly very patient while preparing multiple quotes for me with differing options. Then excellent communications and clear instructions in preparation. On the day Josh and James were very knowledgeable and their work has been exemplary. very pleased with the results and looking forward to a toasty house.

15 listopada 2023
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Craig,

We are delighted to hear your comments. Thank you so much for providing us with this feedback and for rating us so highly.

We will pass on your comments to Neil [we believe it was Neil from our sales team in Exeter who helped you with your quotations] and also to James & Josh who also came from the Exeter office to complete your installation.

Absolutely delighted to hear that our team there deliver this kind of customer service.

If you ever needed further support, then please do get in touch with us once again.

Warm regards

JK Team

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