JK floorheating Ltd. Recenzje 

573
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

It was a pleasant experience to go into the shop and the manager was very helpful and I was able to contact a company regarding underfloor heating. I am still deciding radiators or underfloor heatin... Zobacz więcej

Oceniono na 5 z 5

The floor routing was quick with no mess, the pipes were installed tested and grooves filled with latex a whole area with two loops and about 150m of pipe were completed in about 6 hrs in total

Oceniono na 4 z 5

Work was efficient and preceded by clear guidance on preparation which was helpful. Crew who came were good though not very talkative.

Oceniono na 5 z 5

Fitted underfloor heating to the whole of my ground floor. JK were recommended by the heat pump installer WDS and did an excellent job. They ground out channels for the water pipes with very minimal d... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Bojlery i ogrzewanie
  2. również w kategorii:
  3. Budowa domów
  4. Usługi ciepłownicze
  5. Wykonywanie podłóg

Napisane przez firmę

JK floorheating provides the JK® system, a unique, revolutionary, in-ground UFH system without any build-up in height. The specially designed and patented ‘JK floorgrinder' dustlessly creates grooves in the existing screed into which the heating pipes are laid. This makes the JK® system a very unique and desirable zero build-up, warm-water underfloor heating system, which can be installed into renovations, refurbishments, change of use projects or new-build projects. JK operates from seven locations in the UK covering the entire country from your local branch. Check our website for full branch details in your area.

JK® system

Napisane przez firmę

'Heat your home from the floor up!'
The JK® system is a water-based retro-fit underfloor heating system (UFH). Our installation method uses patented JK floorgrinders to create 15*15mm channels into existing screed or concrete floors whilst maintaining dustless extraction. Heating pipe is then laid into these channels which sit directly below the floor finish.
Highlights system
✓ Affordability: no sub-floor work needed ✓ Quick installation: can be completed within a single day by trained JK installers ✓ Suitable for all floor finishes: Tiles / LVT / Engineered Wood ✓ Responsive: you can feel the warmth in minutes Underfloor heating delivers comfortable, uniformed warmth whilst consuming less energy, acting as a primary heat source without the need for radiators.
Donate to Charity - Dare to Live & Circus Star -
JK floorheating Ltd will donate per legitimate review a contribution to Circus Star to give a disadvantaged child a magical night and Dare to Live to support servicemen and women transition to civilian live.

JK's Comprehensive Warranty: Comfort and Security for Life

JK SYSTEM ~ peace of mind

Erleben Sie unvergleichliche Ruhe mit JKs umfassender Garantie, die bis zu 50 Jahre Abdeckung auf bestimmte Teile der Fußbodenheizung bietet. Genießen Sie eine lebenslange Garantie, die nicht nur Wärme, sondern auch dauerhaften Komfort, Sicherheit und Seelenfrieden für Ihr Heizsystem gewährleistet.

Dane kontaktowe


4,8

Doskonała

Wynik TrustScore: 5 na 5

573 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(573)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 44

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Oceniono na 3 z 5

Excellent cut out but…

Excellent cut out! Nice lads that came to do the install. My only criticism is that the 2nd lad that came to fit the manifold has installed it slightly out of level and the bottom fixings came loose within a few hours. Had to take them all out and replace with more suitable fixings which was tricky after it had all been piped up!

23 lipca 2024
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Leigh,

Thank you for taking the time to leave us with a review and your comments.

We are sorry that you experienced some issues on the installation standards of the manifold.

This issue has been brought up directly with the individual who fitted the manifold upon returning to the property after the original installation.

As a company that strives to ensure customer satisfaction, it is a shame that this detail has occurred but one in which we hope does not happen again moving forwards.

To hear that you have had to improve the manifold position and fixings yourself is something that we do not expect our customers to be completing and would have ensured we sent someone back to rectify the mistakes on a complimentary basis.

We hope this situation does not deter your company from utilizing our services moving forwards.

Please contact us directly on support@jk-gb.com should you ever wish to speak to the manager of your region about this issue.

Warm regards

JK Team

Oceniono na 5 z 5

completed work to a high standard

Arrived on time. Charlie, Eddie and Chris, friendly, helpful and completed the work to a high standard.

14 sierpnia 2024
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hello,

Thank you for leaving us with a positive review and for your comments.

Great to hear the level of workmanship from the team on your installation.

We will ensure that your feedback is passed onto the team who completed your project.

Warm regards

JK Team

Oceniono na 5 z 5

Very experienced throughout explanation…

Very experienced throughout explanation on the quote I received professional

6 sierpnia 2024
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Zulfikar,

Many thanks for leaving us with such a positive review at this point.

We are aware you are only at quotation stage, but should we ever be able to assist you further then please do get back in touch with us.

Warm regards

JK Team

Oceniono na 5 z 5

All perfect thanks to Eddie

After a lot of calls and stress for a few months before while we lined up our builder and JK's requirements, Eddie arrived on Wednesday and managed to get the full install done in two days, quicker than the estimate. He was able to reassure us and explain the process clearly. The install went generally without a hitch and the flex seal was done on the second day, quicker than we anticipated. Thanks Eddie you were brilliant.

8 sierpnia 2024
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Tom,

Thank you for taking the time to share a review for us.

We are delighted to hear that despite the initial challenges you have stuck with us.

Its great to hear Eddie getting recognition for the hard work that he has put into your installation and also that he shows this within his mannerisms. We will ensure that your comments are passed onto him.

Warm regards

JK Team

Oceniono na 5 z 5

Fast and efficient as always

Fast and efficient as always

19 lipca 2024
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Nigel,

Thanks for providing us with such a positive review and we appreciate the opportunity to complete yet another UFH project on your behalf.

You know where we are for the next one and we look forward to assisting once again.

Warm regards

JK Team

Oceniono na 5 z 5

Very professional and no mess

Team were professional, helpful at every turn and even when problems arose were quick to resolve.
The whole process was relatively quick and amazingly involved very little mess.

10 lipca 2024
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Mig,

Thank you for taking some time to leave us with your positive comments and review.

We will be sure to pass on your words to the team members involved in your project.

Warm regards

JK Team

Oceniono na 5 z 5

Watership drive Ringwood

The service from start to finish was excellent, the guys who turned up on site were friendly, hard working and kept the site very clean and tidy. We have used jk flooring a few times and will continue to do so. Very very happy

30 lipca 2024
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Neil,

Thanks very much for leaving us with such a positive review.

Absolute pleasure to be able to assist on another of your projects.

We believe the team you had on the installation were James and Josh from our Exeter branch.

Your feedback has been submitted to their manager Dan and he will forward accordingly.

Warm regards

JK Team

Oceniono na 5 z 5

Anil was really professional and kept…

Anil was really professional and kept us informed. A true gent

25 lipca 2024
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Davinder,

Many thanks for leaving us with such a positive review.

We will ensure that your remarks are passed on to Anil who is part of our installation team based out of High Wycombe.

If we can assist you further with additional information of for any projects that you have lined up in the near future then we would love the opportunity to be able to be involved.

Warm regards

JK Team

Oceniono na 5 z 5

Very helpful staff

I found the whole process of booking my underfloor heating installation very easy, with great help from Juliet and Laura

10 lipca 2024
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

HI Nick,

Thank you for taking the time to provide us with some comments and for the very positive review thus far.

Your feedback has been passed onto both Jules & Laura from our Sales & Support teams.

We very much look forwards to being able to working with you on future projects.

Warm regards

JK Team

Oceniono na 5 z 5

Great team

Great team. Great to work with.

19 czerwca 2024
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Paul,

Thank you for providing this review for us.

As a business that has had the opportunity to collaborate and work on many of your projects to be able to provide you with our services on a continuous basis is gratefully received.

We hope to be able to assist you at Thompson Heating & Plumbing for many more installations to come.

Warm regards

JK Team

Oceniono na 5 z 5

Neat and tidy job carried out without…

Neat and tidy job carried out without fuss while we were on holiday! Final bill took off some of the "extra over" cost for concrete cutting as not as much was required as originally thought. Went for the JK Flexseal option, so that floor was ready for latex levelling screed straight afterwards.

26 czerwca 2024
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hello,

Many thanks for providing us with such a positive review.

We are delighted to hear that you are pleased with the work completed at your property and for the feedback you provide around our honesty to costing.

Many thanks for being one of a many valued JK floorheating customers.

Warm regards

JK floorheating

Oceniono na 5 z 5

JK were extremely helpful from the time…

JK were extremely helpful from the time we met them at a show to the completion of the job. They provided consistent technical advice by print, video and on the phone and enabled us to prepare for the team's arrival.

The technicians were very skilled and completed the task of preparing, installing and bonding 80m2 in a very short time. although time wasn't of the essence for us, with longer working days they could have shortened the overall process time.

In summary, we are delighted.

26 czerwca 2024
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Richard,

Many thanks for taking the time to rate our services and for the positive review.

Fantastic to hear that you have been left pleased with the service provided by the both the sales and installation teams.

We had to incorporate a team a little further away from your location which was resulting in a total of 3+ hours commuting time each day, resulting in the requirement to plan your job over a slightly longer period. As a business we are working on brining installation times down in certain locations to improve efficiency as a business for both ourselves and our customers.

Please do get in touch if we can ever be of further assistance.

Warm regards

JK Team

Oceniono na 5 z 5

Dan has provided information promptly…

Dan has provided information promptly and professionally.

5 czerwca 2024
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Gee,

Thank you so much for providing us with your review.

Your comments have been forwarded to Dan who is our Operations Manager across the regions of South Wales and South West.

Noting you are currently only at quotation stage with us, we hope to have the opportunity to be able to fulfil the required UFH works at some point and are ready and waiting to provide you with any further assistance you may require.

Warm regards

JK Team

Oceniono na 5 z 5

Excellent service and great knowledge

Excellent service and great knowledge. Neil Warren goes above and beyond expectations.

5 czerwca 2024
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Paul,

May thanks for leaving us with your comments and positive review.

We will ensure that your feedback is passed on to our Sales Manager, Neil.

We believe to only be at quotation stage for 2 registered projects with your company and hope to one day be able to undertake the required works for you.

Should you need any further assistance with your enquires then please do get in contact once again.

Warm regards

JK Team

Oceniono na 4 z 5

Would have purchased the product but ..

The team were quick to give the quote and we were interested in the product. As it turned out because of our flooring we would have had to employ several different people so that the overall UFH could be installed. It would be so much easier if JK could provide a full service including levelling, drilling holes in walls, or anything else that is necessary to complete the job. I think if a full service could have been supplied we may have used the product,

31 maja 2024
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Sue,

Despite not going ahead with our services, we would like to say thank you for still providing us with a review and for the generosity in the 4 stars at that.

We would have loved the opportunity to have assisted you with the UFH works for your daughters property. After our original consultations there was a number of challenges in place with varying sub-floors, heights and levelling which meant that our system being installed wasn't as straight forwards as either of us would have hoped.

For areas around decommissioning of radiators, changing boiler systems and the potential removal of walls which our sales team discussed with your daughters husband, as we are only a UFH design, supply and installation company we were unable to assist with a full turn key solution which we agree would have deeply benefitted you with the level of renovation and works required.

We then do try our best to potentially recommend reputable contractors in your area that may be able to offer the kind of solution and services that we don't provide, but this isn't always possible to do so depending on the location of the property and the relationships we have in place in your area.

We do wish you all the best with the ongoing renovation and hope you are successful in your searches for a contractor who can take on the full works required.

Warm regards

JK Team

Oceniono na 5 z 5
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Adrian,

Thanks for taking the time to leave us with a 5 star review.

To get this review at just the quotation stage is greatly appreciated.

We look forward to being able to potentially assist you further and thankful to work with you at Revive Construction.

Warm regards

JK Team

Oceniono na 5 z 5

Excellent technical support

I have underfloor heating by JK flooring installed in all rooms of the house. I recently needed some help with one of the pumps and the customer service and technical support has been excellent. James L assisted me to troubleshoot, guided me through various steps and provided suggestions how to resolve the issue.

1 maja 2024
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi George,

Many thanks for leaving us with a 5 star review.

It is great to hear that James has been able to assist you with technical support regarding your recent issue.

Thank you for being patient with us and allowing us to diagnose correctly in order to be able to get your system working as it should.

We will pass on your comments to James internally also.

Warm regards

JK Team

Oceniono na 5 z 5

We’ve had our system installed for over…

We’ve had our system installed for over six years now and our large bungalow has never been so consistently warm throughout all rooms… We’ve had a few technical problems but Graham Davies of JK has been amazing with either his telephone advice or home visits… couldn’t recommend enough!

11 stycznia 2024
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Geoff,

Thank for you submitting your review to us.

As we get lots of reviews based on immediate delivery of the service we provide, its great to see us being reviewed on a system which was has been installed for a number of years now.

We are very pleased to hear that like the system we provide that the customer service has been there to back it up too.

Warm regards

JK Team

Oceniono na 5 z 5

No subfloor insulation no problem

Right o, well we have had our UFH system installed and operational for over 18 months, I cannot recommend this company enough from making first contact to them actually delivering their services and installing everything went super smooth.
Background as to why I went for JK, I live in a stone built cottage in northwales with a non insulated floor it was not an option to rip up the floor nor to add insulation on the top, so having the UFH cut into the existing floor was our option, but not being insulated had me a bit worried as to how much heat I would actually feel under my feet, I’d been told I may loose a little heat to the ground but I should definitely have a warm floor regardless, so I bit the bullet and we went for the system, I can tell you the floor very much gets warm! Me and the wife have said it’s a total game changer to the way the house is heated, the heat distribution around the room is so constant. No cold patches, it really is the business. Oh and drying clothes on a maiden in the winter is a dream, no more pushing up against a radiator to dry, place anywhere in your room and within a day your clothes will be dry,
Anyway enough rambling, if you’re unsure about jk floorheating don’t be!!!! It’ll be the best decision you ever made. 😎

6 kwietnia 2024
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Bruce,

Where do we start to thank you for this review?

Delighted to hear that the system gives you 18 months of heating comfort, especially given that your floor slab is not insulated as you mentioned.

The JK system being designed to still be the primary heat source in older buildings that don't carry insulation in the floor is further proven by your comments and we massively appreciate you sharing this with us on our Trustpilot audience.

You may have also have come up with a unique add on sale for us. A clothes maiden with every JK installation!

Thanks again Bruce for sharing with us your comments and review.

If we can assist you further then please get in touch,

Warm regards

JK Team



Oceniono na 5 z 5

Highly recommended

Excellent from start to finish.

28 marca 2024
Opinia niezależna
Logo JK floorheating Ltd.

Odpowiedź od JK floorheating Ltd.

Hi Grant,

Many thanks for sharing with us your comments and positive review.

We shall pass this on to the team members who quoted and installed your system.

Warm regards

JK Team

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