Beyond awful. Checked one route / fare and they will not stop calling me 24/7/365 every Indian call center on the planet is bombarding me with calls from spoofed numbers — never ever use this company... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Flight costs were not even close to published rates. I fly charter pretty regularly and understand the reasons prices vary from estimates. However I was not expecting such a large variance or would... Zobacz więcej
Jettly is a great way to plan travel at an excellent price. I have planned several European trips easily, and I was able to receive quotes much more quickly than through a broker. The cost savings eas... Zobacz więcej
While using the search engine, didn't think of receiving a personalized offer in no time. I mean emails sent by the application ok, but an email from a real person... this is unique. Thank you for thi... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Jettly, is a private jet charter technology company making private air travel accessible through a mobile app connecting travelers to private jets in real-time.
Dane kontaktowe
305 Broadway, 7th Floor, 10007, New York City, Stany Zjednoczone
- 1-866-448-2358
- info@jettly.com
- jettly.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 50% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Swift customer service and communication
Smooth and seamless process.
Pricing on website not even within 25%…
Pricing on website not even within 25% of live quotes. Shameful.

Odpowiedź od Jettly
Just wanted to see some realistic…
Just wanted to see some realistic prices. Ended up getting 15 messages. With different numbers.
I've had many great experiences flying…
I've had many great experiences flying with Jettly for business and personal family vacations.
Great people SUPER FAST, friendly and very competitive pricing.
Offensively overbearing!
Within seconds of stating I just wanted information, I was barraged with texts, three phone calls, incessant emails, and a really annoying representative. For such a concierge service, it was the most offensive experience I've had to date booking anything.
"Empty Leg" travel
I inquired about travel on an "empty leg" flight which is viewable on Jettly but they could not give me prices. Said I would have to contact the private company myself but couldnt tell me who the company was. BIG PUSH to get me to fly private charter! WAY too expensive. Talked in circles.
Contradictory statements in emails
Contradictory statements in emails, bad communications skills, and inability to speak intelligible English with an understandable accent.
Constant phone calls in the middle of…
Constant phone calls in the middle of the night when I was just browsing. Unending emails and relatively few options compared to what they advertise
Taken Advantage of
We were told our flight would be a direct from Jan Juan Puerto Rick to McAllen Texas. Instead, we were routed on a path extremely north to Jacksonville FL to refuel, which was never the plan. In turns out, the charter crew flying the Lear 60 was based there and they flew there to gas up on cheaper fuel cost for the owners bottom line and dropped off a pilot and picked another up. Our flight time was around 6 hours which I paid for by the hour and we were taken advantage of and I am furious. I expect someone to call me. We fly private 50 hours a year and never have I had something like this happen. Reference flight was on Wednesday March 22, 2023.
Sincerely,
Justin Dye
They never include the flight cost on…
They never include the flight cost on their daily emails. So it’s not convenient at a glance. It’s a barrage of self promoting emails.
Unprofessional, ignorant
Unbelievable unprofessional, keeps spamming with mails. Doesn’t support wishes from customers. Definitely not a premium service!
Response customer service
Fake “Quotes” and bait and switch prices.
UPDATE
Jettly responds a year later with a scripted response. None of it addressed the issue only further lies. They claim they have policies against bait and switch BUT literally that is the experience EVERYONE has with them so how is that possible. If they look at my account it’s a clear and obvious bait and switch. Stop lying and just fix the problem for your next batch of clients … if you get any.
ORIGINAL REVIEW
Im shocked theyre asking me to give them a review 😂 take it from me PLEASE 🙏🏻 Every price you get from them is a complete lie. When you confront them for providing quotes that they don’t honor and then try to charge you 400% more making up some story they cancel your account. Dont take it just from me, this is nearly everyone’s experience ive talked to. I don’t honestly get how they make money with such an aggressive and egregious bait and switch. What they’re doing they can actually be sued for.

Odpowiedź od Jettly
Spammed by bot replies and no actual quote
After filling out a charter request form, i was spammed with 6+ emails including one that was titled “we have a plane for you”
Followed by a text saying no aircraft was available
Followed by a quote, which was incomplete
Followed by me responding saying the quote is incomplete
Followed by a message to say no aircraft was available
Followed by 5 more automated emails
This company is just set up to spew automated replies. Charter quotes always need a phone call. This company is not legit, just a waste of time
Quotes/Estimates COMPLETELY false.
Jettly seemed like a reasonable and nice quality booking site. The booking rates we're just what I needed them to be. I received an E-Mail with "Quotes" which are legally binding but mixed in with the words "Estimate" which shouldn't differ more than 10-15% from the numbers I was given. For some reason I wasn't able to move forward with the actual quotes given to me in both the E-Mail and my online account I had created. A representative instead reached out for me to "Finalize" my quotes. Upon finalization the actual price was nearly 4x the quote/estimate. This is fraudulent and illegal because a quote is legally binding. One would expect even an estimate to not shift more than 10-20% but these estimates shifted 400%. No one is going to move forward with clear lies. Listen to the negative reviews here they all say the same thing.
I was QUOTED approximately $9000 for my private jet booking but the final number from Jettly.com representative was nearly $35,000+
This site is a clear scam and I'm open to a class action lawsuit for anyone who received a fraudulent QUOTE from this company.

Odpowiedź od Jettly
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