Beyond awful. Checked one route / fare and they will not stop calling me 24/7/365 every Indian call center on the planet is bombarding me with calls from spoofed numbers — never ever use this company... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Flight costs were not even close to published rates. I fly charter pretty regularly and understand the reasons prices vary from estimates. However I was not expecting such a large variance or would... Zobacz więcej
Jettly is a great way to plan travel at an excellent price. I have planned several European trips easily, and I was able to receive quotes much more quickly than through a broker. The cost savings eas... Zobacz więcej
While using the search engine, didn't think of receiving a personalized offer in no time. I mean emails sent by the application ok, but an email from a real person... this is unique. Thank you for thi... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Jettly, is a private jet charter technology company making private air travel accessible through a mobile app connecting travelers to private jets in real-time.
Dane kontaktowe
305 Broadway, 7th Floor, 10007, New York City, Stany Zjednoczone
- 1-866-448-2358
- info@jettly.com
- jettly.com
2,7
Słaba
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 50% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Jettly
We apologize for any inconvenience you may have experienced. We take all feedback seriously and are constantly working to improve our services. Could you please provide us with more details about the junk texts you received so we can address the issue? We value your time and want to ensure that our services meet your expectations. Thank you for bringing this to our attention and we hope to have the opportunity to make it right for you in the future.
Very fast response time.
3 grudnia 2023
Easy to book
Easy to book, good price, good communication, plane outstanding, on time etc
3 listopada 2023
Great Service!
1 października 2023
Pilots were attentive and the flight…
Pilots were attentive and the flight was smooth and on time.
2 września 2023
Plane and pilots were great
Plane and pilots were great. Communication was wonderful too.
2 września 2023
communication skills
Alice Williams called me back to just tell you that I am wasting her valued time and she doesn't want to deal with us in further requests,
This is not a professional way for B2B communication and kindly note that I am working with one of the biggest online providers in the Middle East.
Kindly advise your staff to communicate in a professional way to avoid harm to your business,
30 sierpnia 2023
Odpowiedź od Jettly
We are sorry to hear about your recent experience with Alice Williams at Jettly. We take great pride in providing exceptional service to all of our clients, and it is disappointing to hear that this was not the case for you.
Please accept our sincere apologies for any inconvenience or frustration caused by Ms. Williams' response. We value your business and understand the importance of maintaining professional communication at all times. Our team has been advised to always conduct themselves in a polite and respectful manner, especially when dealing with valued clients like yourself.
We want you to know that your feedback is important to us and we will be taking necessary steps to ensure that this does not happen again in the future. We appreciate your loyalty as one of our biggest online providers in the Middle East and we hope to continue our partnership on a positive note.
If there is anything else we can assist you with, please do not hesitate to reach out. Thank you for bringing this matter to our attention.
i loved the quick responses!
i loved the quick responses!
Also the follow up contacts.
thank you
1 sierpnia 2023
I have unsubscribed 3x already.
31 lipca 2023
Odpowiedź od Jettly
We sincerely apologize for the inconvenience you have experienced with unsubscribing from our services. We understand how frustrating it can be to continuously unsubscribe, and we want to assure you that we are taking steps to fix this issue. Please know that your feedback is valuable to us and we will work towards providing a smoother and more efficient unsubscribe process in the future. Thank you for bringing this to our attention.
Disappointing and no respect towards…
Disappointing and no respect towards prices quoted! New versions all the times.
6 lipca 2023
Odpowiedź od Jettly
Thank you for sharing your concerns. We regret to hear about your disappointment regarding the pricing changes. At Jettly, we strive to maintain transparency and respect our quoted prices. However, fluctuations may occur due to external factors like fuel rates, airport fees, or market demand. That being said, we understand the frustration this may cause and sincerely apologize for any inconvenience. We value your feedback and will take this opportunity to reassess our pricing structure to prevent such issues in the future.
Complete spam
Complete spam, constant text messages, emails, and someone called me from Jettly at 1 am which is completely unacceptable. Absolute spam.
12 lipca 2023
Odpowiedź od Jettly
I am truly sorry to hear about your recent experience with Jettly's communication methods. Please accept our sincerest apologies for any unsolicited messages you have received and the late-night phone call, which is clearly out of our standard operating hours. We understand how disturbing these incidents can be, and we want to assure you that such instances are not reflective of our typical customer service standards. We have noted your concerns and will immediately look into this matter to rectify the situation and prevent such occurrences in the future.
Very informative.Good detailed info.Basically answered all my questions.
Very informative.
8 lipca 2023
Prices were ridiculously high and they…
Prices were ridiculously high and they figured a two hour flight when it was only 1.2 hours.
1 lipca 2023
Odpowiedź od Jettly
I extend my apologies for your recent experience with our flight and pricing structure at Jettly. We are genuinely sorry to hear that you found our prices to be excessively high and that there was a discrepancy in the flight time estimation. We aim to provide clear and accurate information to all our customers, and we regret any misunderstanding that may have occurred. Please rest assured that we calculate our prices based on various factors such as fuel costs, plane maintenance, and aviation charges, striving to maintain a balance between affordability and quality of service. Regarding the flight time estimation, we usually incorporate buffer time for taxiing, take-off, and landing. However, we understand your concern and will take your feedback into account to improve our flight time estimates in the future.
I didnt like how confusing it was to…
I didnt like how confusing it was to try guess the prices of jets. The format was confusing
29 czerwca 2023
Endless Spam
Endless Spam
Since I signed up, I have received nonstop spam from this company.
29 czerwca 2023
Odpowiedź od Jettly
I am extremely sorry to hear that you have been receiving unwanted emails from us. At Jettly, we respect the communication preferences of our customers and certainly do not condone spamming. Your user experience is of the utmost importance to us and we apologize for any inconvenience caused. We are taking immediate action to investigate this issue and ensure that you will no longer receive any undesired communications. In the meantime, if you would prefer to unsubscribe from our mailing list, please click on the 'unsubscribe' link at the bottom of our emails. We appreciate your understanding and patience in this matter.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.