Jagland Empire Ltd Recenzje 

I’m posting this review to document my experience clearly and factually. I’m reviewing Jagland Empire Ltd because the name “Jagland” appeared in multiple parts of my purchase/dispute journey, which created serious confusion over who was responsible once faults were reported.

1) Why I’m reviewing Jagland Empire Ltd (signage + paperwork + identity confusion)

The location where I attended to pay for and collect the vehicle had “Jagland” signage/banners visible in the forecourt (this is my direct observation from the day).

During the dispute process, the inspection/dispute paperwork I received references “Jagland Empire Ltd” in the commissioning/client details.

Companies House filing history for Mega Car Supermarket Ltd records a company name change involving “Jagland Empire LTD” (certificate issued 02/06/2025), which is relevant to the repeated overlap of names I encountered.

2) Safety issue reported immediately + franchised JLR findings

On the same day as collection, the vehicle displayed a coolant warning and steam/smoke symptoms. On checking, the coolant expansion tank was found empty. For safety, I stopped driving and reported the issue immediately.

The vehicle was later inspected by a franchised Jaguar Land Rover dealership, who produced a written report identifying multiple significant faults, including:

Timing chain-related issues requiring major work, and

A coolant leak requiring repair.

3) Current status

I am seeking a full refund. I will update this review when the matter is fully resolved and my funds are returned.

Evidence available (if Trustpilot requests verification): photos/notes from the sale site showing Jagland signage, the inspection/dispute paperwork referencing Jagland Empire Ltd, advert screenshots, invoice/payment proof, correspondence, and the franchised JLR inspection report.

Update (Friday 6 March 2026): Thank you for replying. I have already contacted you directly via your official correspondence email regarding this Car and remain willing to resolve this promptly. Please respond there, and please also confirm who is responsible for resolving this matter. I will update this review once it is concluded.

What a horrible experience i had with this lot. I purchased a van from them back in May 2025 to have delivered to me as im up in Scotland. I had to pay even more for delivery than what was advertised and then there was long delays to have it delivered. When it arrived I noticed so many issues and I wanted to send it back and thats where things started to ge very difficult as they didn't want anything to do with it. The radio was completely dead and had to be replaced, there was a major leak coming from the windscreen, the tyres were very old and were starting to crack. One tyre was actually older than the van as it was manufactured in 2014. The drivers seatbelt was not retracting and had to be replaced. There was no bungs installed when a roof rack was removed causing a lot of water in the back. It was covered with the AA to help but even after contacting them to mitigate it got nowhere. Please avoid this lot, im baffled as to how there are some good reviews after the experience I had. I finally fixed all the problems with the van and managed to sell it on with thousands of pounds lost with all the work needed done. Please go elsewhere as this lot shouldn't be in business.

Very good and effortless

Fatalistic!

Good service, friendly and helpful staff. Would recommend to others!

I had a great experience buying my car here. Adam was the salesperson who helped me, and he was professional, honest, and very knowledgeable. He made the entire process smooth and stress-free, and the car was exactly as described. I highly recommend this dealership, especially if you get the chance to work with Adam.

Friendly team. Quick service

I had a fantastic experience at Jagland, the entire process was smooth and transparent.
Zack was helpful in answering all my questions without any pressure. The car is in perfect condition, I will highly recommend

The car was as stated in the advert and although there was a long wait before it was ready to drive away, the staff kept us updated and offered hot drinks. Also valeted the car before I left

The experience was made so simple by all the staff I was greeted on the forecourt taken into a beautiful professional reception where I was greeted by one of the sales staff who laid everything out in front of me made it very easy to understand if anybody is looking to buy a car you will be amazed by the professional professionalism of these guys 10/10

Smooth transaction from the start.

The freedom to be able to walk around and look at the large selection of cars available without any pressure is great. Nice cars and a good variety of models and price ranges.

Great and very understanding Adam great guy

Great experience, will certainly consider them the next time I need a car.

I purchased my car from Jagland Empire Ltd on 11 January 2026 and had a very positive experience.
The whole process was smooth, clear, and well organised from start to finish.
The team was friendly, professional, and answered all my questions honestly.
The car was exactly as described and presented well on collection.
Overall, I’m very happy with the service and would recommend Jagland Empire Ltd to others.
Thank you

4 months on and we still wait for the car or any update. Car was sold dodgy. Milege alteration concerns. Over 15k worth of damage. Dodgy MOT cover ups. Independent engineer checks. Car ran good for first 3 weeks then disaster. All proving to be dodgy before sale. Lucky my kids wasnt killed when it suddenly broke down on the motorway.

They sell the cars with smiles and giggles leading you to not think anything is dodgy. Customer service as not responded and actually stated they did not want to contact us anymore.

Cowboys! Do not leave a review until atleast 28days. See how they deal with snagging issues!

From the first contact phone call right through to receiving the keys to our dream car everyone at Jagland Empire Ltd showed great profesionalism friendliness and curtasy

Very helpful service, quick and efficient

Great service from contacting via the phone to getting the car. Viewed the car and took away the next day. I had a great experience getting my car. The process was smooth from start to finish, and everything was clearly explained with no pressure. The staff was professional, helpful, and took the time to answer all my questions. I’m very happy with my car and felt confident in my purchase. I would definitely recommend this place to anyone looking for a reliable and stress-free car-buying experience.